Page 3 - Table of Contents; Page; BMW Ultimate Service
Table of Contents Page 2011 1, 3, 5 Series and Z4 Models covered in this Booklet . . . . . . . . . . . . . . . . . . . . 1 Introduction [(for SULEV (PZEV) only] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 BMW Ultimate Service ™ . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Your Warranty Rights and Obligations
California Emission Warranty — SULEV (PZEV) . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Overview of BMW Limited Warranties for SULEV (PZEV) Models . . . . . . . . . . . . . . . 49 California Emission Control Warranty Statement SULEV (PZEV)* Your Warranty Rights and Obligations . . . . ....
Page 7 - BMW Ultimate Service leads the industry in; The BMW Maintenance Program:; Limited
2011 1, 3, 5 Series and Z4 Models covered in this Booklet 128i Coupe, 128i Convertible, 135i Coupe, 135i Convertible 328i Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon, 328i xDrive Sedan, 328i xDrive Coupe, 328i xDrive Sports Wagon, 335i Sedan, 335i Coupe, 335is Coupe, 335i Convertible, 335...
Page 8 - Automatic fuel preheating indicator lamp; This fuel designation contains
Special Notes on the BMWAdvanced Diesel Engine 䉯 At ambient temperatures below approximately32ºF, starting the engine of the 335d may bedelayed for a few seconds while the automaticfuel preheating system is active. An indicatorlamp in the instrument cluster will illuminateduring this time. The engin...
Page 10 - The BMW Maintenance Program; Coverage
Note: If you continue to drive until the mileagereaches 0, a new warning will appear (NOSTART IN – – – MILES). Once this warning appears, you will only be able to restart theengine one more time if this is done within3 minutes of last shutting it off. Beyond thistime interval, the engine will not re...
Page 12 - Service Interval Display; Info Display screen contents; two buttons on the turn signal indicator lever.
Service Interval Display Info Display screen contents The distance remaining until your next servicebriefly appears when you switch on the ignition. The Info Display immediately switches to itscompute mode when you press one of the two buttons on the turn signal indicator lever. For certain maintena...
Page 15 - Symbols
Control Display screen contents(vehicles with iDrive) The current Status of Service items determinedby the CBS are shown in the Control Display. You can also view additional information on theservice and maintenance requirements. 1. Open the start menu. 2. Press the controller to open the i-menu. 3....
Page 16 - Special Note; For gasoline engines:
You can request more detailed information on every entry. Turn the controller to scroll through the list, then confirm the selected entry. Confirm to exit the list. The current service status is automatically saved in the vehicle’s ignition key. The Service Advisor at your BMW center has a device ca...
Page 17 - Should you request more; Quality Certification I; Maintenance Summary; Standard operations
䉯 Spark Plug Service (not shown in CBS).Replace at the following intervals:– 128i, 135i, 328i, 328i xDrive, 335i, 528i, 535i, 550i, Z4 sDrive30i: 60,000 miles – 335is, Z4 sDrive35i, Z4 sDrive35is: 45,000 miles 䉯 The engine coolant has a long-term rating anddoes not need to be changed except forsyste...
Page 18 - Safety belts: Check condition and function.
Engine oil Maintenance work: 䉯 Change the engine oil and oil filter. Werecommend BMW High Performance 5W-30Synthetic Oil P/N 07 51 0 017 866 (gasolineengines only) or P/N 07 51 0 037 195 (335ddiesel engine only). 䉯 After every 2nd engine oil change: Intake aircleaner: replace air filter element (red...
Page 19 - Brake fluid; Evidence of Maintenance Work
䉯 Final Inspection: Road test with check of:– Brakes, including burnishing of parking brake pads (burnishing not applicable for 5 Seriesand Z4) – Steering– Shock absorbers (visual)– Transmission Brake fluid Maintenance work: 䉯 Replace brake fluid. Spark plugs (not shown in CBS)* Maintenance work: 䉯 ...
Page 28 - Restoring corrosion protection; BMW Roadside Assistance
Battery Care If your car is driven only for short distances ofless than 10 miles over a prolonged period oftime, without an occasional drive at highwayspeeds, the engine’s charging system will notmaintain the battery. Insufficient use of thevehicle could result in short term startingproblems and, in...
Page 29 - Emergency Valet Service.; Services
The BMW Roadside Assistance Program is not awarranty and does not affect your rights underthe New Vehicle Limited Warranty. Services provided by a third-party businesspartner. Owner’s Eligibility You are covered if your vehicle is: 䉯 A new BMW automobile, distributed byBMW NA, and purchased at an au...
Page 30 - you; Trip Interruption Benefits
Dispatch Service A service provider will be dispatched to the siteof your disabled vehicle. On-Site Assistance On-site service for vehicle disablements such asflat tires, dead batteries, and out of fuelconditions is provided up to a maximum of$100.00 per incident by BMW RoadsideAssistance. The cost ...
Page 31 - Customer Assistance Information
Always contact BMW Roadside Assistance fortrip interruption benefits. They will assist inmaking all the necessary arrangements. Car Rental Discounts Discounts are available from several car rentalcompanies. Benefits may vary with eachcompany and location, and are subject to changewithout notice. Sim...
Page 32 - Customer Assistance - Notification; You should send written notification directly
Customer Assistance - Notification During a specific period (for example, the earlierof 12 months or 12,000 miles, though this periodvaries by state), some states require us or ourauthorized BMW center, to repair in a reasonablenumber of attempts, any defect or conditionwhich substantially impairs t...
Page 34 - BBB Auto Line; California Residents; BBB
BBB Auto Line If your concern is still not resolved to your satisfaction, BMW NA offers additional assistance through BBB AUTO LINE in ARKANSAS, CALIFORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY, MARYLAND, MASSACHUSETTS, MINNESOTA, PENNSYLVANIA, OHIO, and VIRGINIA. BBB AUTO LINE is a dispute resolution pro...
Page 36 - Special Programs
8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement formoney paid to repair a vehicle or otherexpenses incurred as a result of a vehiclenonconformity, repurchase or replacement ofyour vehicle and compensation for damagesand remedies available under BMW NA’swritten warran...
Page 37 - Overview of BMW Limited Warranties; and the Maintenance Programs are also valid only in the U.S.
Overview of BMW Limited Warranties Your vehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those cond...
Page 38 - This warranty does not apply to the following:
New Vehicle Limited Warranty —2011 Models (Valid Only in theU.S.A. and Puerto Rico) Warrantor BMW of North America, LLC (BMW NA) warrants 2011 U.S.-specification vehicles distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the fir...
Page 39 - General
experience difficulty in obtaining warranty servicefrom a tire manufacturer, your authorized BMWcenter will assist you in resolving the difficulty. Non-genuine BMW Parts — While you may electto use non-genuine BMW parts for maintenanceor repair services, BMW NA is not obligated topay for repairs tha...
Page 46 - What is not covered
*The California Emissions Control SystemLimited Warranty applies to all 2011 U.S.-specification BMW vehicles registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington. This warranty also applies toSULEV (PZEV)...
Page 48 - California Emission Warranty Parts List (7 years or 70,000 miles)
California Emission Warranty Parts List (7 years or 70,000 miles) The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, the components are covered for a period of...
Page 53 - California Emission Warranty Parts List (8 years or 100,000 miles)
California Emission Warranty Parts List (8 years or 100,000 miles) The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 8 years or 100,000 miles, whichever comes first. The period is noted in the table below: Models: 128i 328i 32...
Page 55 - Overview of BMW Limited Warranties for SULEV (PZEV) Models
Overview of BMW Limited Warranties for SULEV (PZEV) Models Your vehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is o...
Page 60 - BUSINESS REPLY MAIL; Attn: Customer Satisfaction
BMW of North America, LLCP.O. Box 1227Westwood, NJ 07675-9868 Attn: Customer Satisfaction NO POSTAGE N E C E S S A R YIF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ F o r immediat e updat es or if ther e ar e no car ds left, please contact the BMW Cus...