Black Box SW627A-R2 - Manuals

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Manual

Manual Black Box SW627A-R2

Summary

Page 2 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch; TM

1 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that yournew ServSwitch keyboard/video/mouse switch will save you money, time, andeffort. That...

Page 3 - TRADEMARKS USED IN THIS MANUAL; BLACK BOX and the

2 SERVSWITCH™ JR. MP TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch Jr., and ServSwitch Jr. MP are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks, and G3 and G4 are trademarks, of Apple Computer, ...

Page 5 - que el aparato eléctrico sea operado.

4 SERVSWITCH™ JR. MP NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para ...

Page 6 - NOM STATEMENT

5 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,poniendo particular aten...

Page 7 - Contents; Chapter

6 SERVSWITCH™ JR. MP Contents Chapter Page 1. Specifications ............................................................................................. 8 2. Introduction ............................................................................................. 102.1 The Complete Package .........

Page 8 - TABLE OF CONTENTS; Can’t Switch/Scan to Certain Ports

7 TABLE OF CONTENTS Chapter Page 5. Troubleshooting ...................................................................................... 345.1 Restoring Factory-Default Settings ................................................... 345.2 Common Problems .................................................

Page 10 - CHAPTER 1: Specifications; to 80% noncondensing

9 CHAPTER 1: Specifications Indicators — Both models: (1) for Switch’s power status;SW627A-R2: (2) for port status;SW628A-R2: (4) for port status Connectors — All rear-mounted;Both models: (1) HD15 female for VGA monitor;(2) 6-pin mini-DIN female: (1) for PS/2 keyboard, (1) for PS/2 mouse; SW627A-R2...

Page 11 - either

10 SERVSWITCH™ JR. MP 2. Introduction Thank you for choosing a ServSwitch Jr.™ MP. Designed with your needs in mind,your new Switch will simplify your job by helping you organize your multiple-computer application. Because the ServSwitch Jr. MP lets you use a singlekeyboard, monitor, and mouse to ac...

Page 12 - CHAPTER 2: Introduction

11 CHAPTER 2: Introduction • If your application is not very demanding, the Switch can operate using only a portion of the attached computers’ keyboard power. For higher-levelapplications, an external power supply is included. • You can select the desired CPU from your keyboard or from the Switch’s ...

Page 13 - Status LED: Lights to indicate that the Switch is powered ON.; RESET

12 SERVSWITCH™ JR. MP 2.3 The Front Panel The ServSwitch Jr. MP’s front panel features three or five membrane switches andthe same number of LED indicators. To familiarize yourself with these controls andindicators, refer to Figure 2-1 and the descriptions that follow. Figure 2-1. The front panel of...

Page 14 - Panel Label; ports 3 and 4 are for the Mac CPUs.

13 CHAPTER 2: Introduction 2.4 The Rear Panel All cable connections are made at the ServSwitch Jr. MP’s rear panel, as illustrated(in Figure 2-2) and described below. Figure 2-2. The rear panel of a 4-port Ser vSwitch Jr. MP (SW628A-R2). Panel Label Connector Description Ports 1, 2, 3, 4* DB25 F Con...

Page 15 - Cable Requirements; equipment you are connecting for your application. Refer to; Appendix B; for the; Chapter 1; or the first Caution notice in; Equipment Requirements

14 SERVSWITCH™ JR. MP 2.5 Cable Requirements Many switches of this type have what seems like ten million connectors on theirrear panels: one for each CPU’s video cable, one for each keyboard cable, and athird for each mouse cable. The potential for tangling or mismatching cables ishigh. By contrast,...

Page 16 - CHAPTER 3: Installation; Appendix C; for more information.; the ServSwitch Jr. MP does not support most dongles.

15 CHAPTER 3: Installation 3. Installation 3.1 Rackmounting (Optional) If you want to mount the ServSwitch Jr. MP in a 19", 23", or 24" rack, you will needa ServSwitch Rackmounting Kit (our product code RMK19M, RMK23M, orRMK24M respectively). The Switch is pre-drilled to accept the Kit’s...

Page 17 - Connecting the CPUs; After you verify that the ServSwitch Jr. MP is powered OFF, plug

16 SERVSWITCH™ JR. MP 3.3 Connecting the CPUs CPU Cables run from the ServSwitch Jr. MP to the keyboard port, video-outputport, and (on PC CPUs) mouse port of each CPU you want to directly attach to it.Different types of this cable fit the connectors on different computers (see Appendix B ). This ca...

Page 18 - Do; attach docking stations for older models of the ThinkPad; Powering Up the System; completely before turning ON the next one. (If you’re; Switching from the Keyboard; Chapter 4; , which gives detailed

17 CHAPTER 3: Installation CAUTION! Do not attach docking stations for older models of the ThinkPad ® or other portable computers to the ServSwitch Jr. MP. The Switch currentlys u p p o r t s o n l y “ s t r e a m m o d e ” ( c o n t i n u o u s ) m o u s e d a t a , b u t o l d e rThinkPad models h...

Page 19 - NOTES; When entering commands that contain numbers or math symbols, use; Guidelines for Using the ServSwitch Jr. MP with Your Equipment

18 SERVSWITCH™ JR. MP 4. Operation The first part of this chapter, Section 4.1 , gives you some guidelines that you should follow to make sure your ServSwitch Jr. MP works properly with yourequipment. Section 4.2 summarizes the ServSwitch Jr. MP’s keyboard commands, and Section 4.3 describes these c...

Page 21 - The ServSwitch Jr. MP is also designed to support SVGA, although we

20 SERVSWITCH™ JR. MP 4.1.3 M ONITOR NOTE No keyboard/video switch can provide perfect video. You will see atleast a little fuzziness on your monitor no matter how close to ideal yourServSwitch Jr. MP system is. While PC-type CPUs and VGA monitors normally use two separate leads tosend/receive sync ...

Page 22 - Table 4-1. Video Quality vs. Distance for Original Ser v Cables; Resolution

21 CHAPTER 4: Operation The ServSwitch Jr. will support SVGA (Super VGA) video, but with original Servcables the video quality for SVGA and Mac video will decrease markedly at higherresolutions and distances. Table 4-1 illustrates this. The distances in the table aretotal cable lengths measured from...

Page 23 - , see the bottom of the

22 SERVSWITCH™ JR. MP By contrast, coaxial cables (required for XGA applications, and recommended formost other applications) do much better at maintaining video quality, as shown inTable 4-2. (For the meaning of quality numbers 3 , 2 , and 1 , see the bottom of the previous page.) As before, the di...

Page 24 - Appendix A; be reloaded if your Switch becomes badly misconfigured see

23 CHAPTER 4: Operation 4.2 Keyboard-Command Summary Table 4-3 on this page and the next page summarizes the commands that can besent to the ServSwitch Jr. MP. To enter any command at the shared keyboard, firstpress and release the left Control Key ([CTRL]). This cues the Switch to look forcommands ...

Page 26 - The Commands in Detail

25 CHAPTER 4: Operation 4.3 The Commands in Detail 4.3.1 S ELECTING A P ORT FROM THE S HARED K EYBOARD To select a port from your keyboard, press and release your keyboard’s left ControlKey ([CTRL]), then press the number key corresponding to the number of yourdesired port ([1], [2], [3], or [4]). T...

Page 27 - ROM; ” ROM level to the

26 SERVSWITCH™ JR. MP 4.3.5 S END N ULL B YTE (PC CPU S WITH PS/2 M OUSE P ORTS O NLY ) PS/2 type mice send control data to CPUs in three-byte increments. Sometimes,because of electronic transients, unusual power-up effects, or plugging andunplugging of cables from live equipment, the currently sele...

Page 30 - have no effect when you are working with the attached Mac CPU(s).; Decimal

29 CHAPTER 4: Operation 4.3.11 S ET K EYBOARD T YPEMATIC Most IBM PC type keyboards have an internal seven-bit “typematic” setting, whichgoverns the way the keyboard responds when you hold a key down to force it torepeat. The five “low” bits of this setting represent the rate at which the keyrepeats...

Page 32 - Emulates this key

31 CHAPTER 4: Operation 4.3.12 S ET A PPLE E MULATION Your shared keyboard must be an IBM PC type. In order for you to be able toreproduce all of the keyboard-driven functions of your Mac CPUs, the ServSwitchJr. MP has to “map” some of the important keys on the Mac keyboard to keys onthe PC keyboard...

Page 35 - open the ServSwitch Jr. MP’s cover. You could easily damage

34 SERVSWITCH™ JR. MP 5. Troubleshooting The first two sections of this chapter discuss some of the problems that can arise ina ServSwitch Jr. MP system and suggest possible causes and solutions. If the troubleyou’re having with the Switch is something you haven’t seen before, or if thetrouble seems...

Page 36 - CHAPTER 5: Troubleshooting

35 CHAPTER 5: Troubleshooting 5.2 Common Problems 5.2.1 A CPU C ONNECTED TO Y OUR S WITCH D OESN ’ T B OOT , AND Y OU G ET A K EYBOARD OR M OUSE E RROR A. First make sure that the CPU is in fact connected to the ServSwitch Jr. MP and that the Switch is receiving power. (One of the Switch’s numbered ...

Page 38 - version of the Microsoft mouse driver.

37 CHAPTER 5: Troubleshooting 5.2.6 Y OUR M OUSE D RIVER D OESN ’ T L OAD (PC CPU S O NLY ) A. What type of mouse are you using? If it’s a regular PS/2 mouse (either a regular type or a wheel mouse), see steps B and C. If it’s a Microsoft BallPoint mouse, seestep C. At the time of this writing, the ...

Page 40 - OK; If you’re using XGA, you

39 CHAPTER 5: Troubleshooting 5.2.12 Y OUR V IDEO IS OK IN L OW -R ESOLUTION M ODE , B UT Y OU C AN ’ T G ET I NTO H IGH - R ESOLUTION M ODE (PC CPU S O NLY ) A. If you’re using XGA, you must use coaxial cables (see Section 4.1.3 and Appendix B ). B. Check your video driver. It might not be set up c...

Page 41 - Calling Black Box; do not attempt to; Chapter 5; Shipping and Packaging

40 SERVSWITCH™ JR. MP 5.3 Calling Black Box If you determine that your ServSwitch Jr. MP is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts (and see the Caution notice at the start of Chapter 5 ). Call Black Box Technical Support at 724-746-5500. Be...

Page 42 - APPENDIX A: NVRAM Factory Defaults; Appendix A: NVRAM Factory Defaults

41 APPENDIX A: NVRAM Factory Defaults Appendix A: NVRAM Factory Defaults The table below shows, for the ServSwitch Jr. MP’s saveable options, the defaultvalues stored in nonvolatile memory (NVRAM) when the Switch is shipped fromthe factory. It also shows what commands or actions can change these set...

Page 43 - Appendix B: Cable Product Codes; xxx

42 SERVSWITCH™ JR. MP Appendix B: Cable Product Codes The tables below list the product codes for all the types of cables we currently offerfor use with the ServSwitch Jr. MP. The four digits that follow the dash in eachproduct code indicate how long each cable is in feet (one foot = 30.5 cm). For t...

Page 44 - APPENDIX B: Cable Product Codes

43 APPENDIX B: Cable Product Codes Mac Adapter for ServSwitch (provides monitor ID to Mac CPUs that need to see it): KV99MA Station Extenders for PC equipment: CPU to Switch (RS-232 Mouse): AC254A Switch to Station (RS-232 Mouse): AC255A CPU to Switch (PS/2 Style Mouse): AC258A Switch to Station (PS...

Page 45 - Appendix C: Rackmounting the

44 SERVSWITCH™ JR. MP Appendix C: Rackmounting the ServSwitch Jr. MP If you want to mount your ServSwitch Jr. MP in a 19", 23", or 24" rack, use thecorresponding ServSwitch Rackmounting Kit: product code RMK19M, RMK23M,or RMK24M respectively. Each of these Kits consists of two rackmounti...

Page 46 - Customer Support Information:

JANUARY 2001 ACS235AACS236A R G B 2 1 FIBER KVM EXTENDER Power Remote Unit FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox...