Page 2 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch; TM
1 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that yournew ServSwitch keyboard/video/mouse switch will save you money, time, andeffort. That...
Page 3 - SERVSWITCHTM USB AND USB PLUS; TRADEMARKS USED IN THIS MANUAL
2 SERVSWITCH™ USB AND USB PLUS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch USB, and ServSwitch USB Plus are trademarks, of Black BoxCorporation. Apple, Mac, and Macintosh are registered trademarks, and G3 and G4 are trademarks, of Apple...
Page 5 - (b) Increase the separation between the equipment and the receiver.
4 SERVSWITCH™ USB AND USB PLUS DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class Bcomputing device in accordance with the specifications in the European standardEN55022. These limits are designed to provide reasonable protection againstharmful i...
Page 6 - que el aparato eléctrico sea operado.
5 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para refer...
Page 8 - Chapter
7 TABLE OF CONTENTS Contents Chapter Page 1. Specifications ............................................................................................. 9 2. Introduction ............................................................................................. 112.1 Features and Benefits .........
Page 10 - CHAPTER 1: Specifications; Monitor that works when directly connected to each of
9 CHAPTER 1: Specifications 1. Specifications Operating SystemRequired — An OS with full USB-switching support, such asWindows 98 Release 2 or later or Mac OS 8.6 or later,complete with USB drivers for all your devices HardwareRequired — Monitor that works when directly connected to each of your CPU...
Page 13 - bonded to a USB strand and make connecting your CPUs a snap.
12 SERVSWITCH™ USB AND USB PLUS • Optional CPU/Server Cables (our product code EHN810) have a VGA strand bonded to a USB strand and make connecting your CPUs a snap. The ServSwitch USB Plus adds these exciting features: • You can attach a PS/2 keyboard and send the Switch keystroke commands. • You c...
Page 14 - • The ServSwitch USB itself.
13 CHAPTER 2: Introduction 2.2 The Complete Package You should have received these components with your ServSwitch USB: • The ServSwitch USB itself. • Its power supply. • This manual. If you didn’t receive everything, or if anything arrived damaged, contact Black Boxright away. The Switch’s Remote-C...
Page 16 - CHAPTER 2: Introduction
15 CHAPTER 2: Introduction Figure 2-4. The rear panel of the 2-port Ser vSwitch USB Plus (KV822A). Figure 2-5. The rear panel of the 4-port Ser vSwitch USB Plus (KV824A). Figure 2-6. The Remote-Control Module (KV6REM, specify length of cable component), an optional accessor y for the USB Plus models...
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16 SERVSWITCH™ USB AND USB PLUS 2.4 Safety Concerns As you prepare to install the ServSwitch USB, please keep these things in mind: • The Switch is for use in dry, oil-free indoor environments only. • Warning: The Switch’s power adapter contains no user-serviceable parts, but it does contain parts c...
Page 18 - CHAPTER 3: Configuration; ON
17 CHAPTER 3: Configuration 3. Configuration The ServSwitch USB comes from the factory preset to default configurationsettings which are suitable for most applications. You can set the Switch differentlyby moving the positions of the configuration DIP switch on the bottom of theServSwitch USB, shown...
Page 19 - drives), enumeration will require more time; Guard Time; Four seconds
18 SERVSWITCH™ USB AND USB PLUS 3.1 Setting the Enumeration Guard Time (Positions 5 & 6) When devices are connected to or disconnected from a USB bus, the devices onthat bus then need a certain amount of time for uninterrupted communication inorder for the currently selected CPU to determine the...
Page 21 - cannot; PS/2 Keyboard Hotkeys
20 SERVSWITCH™ USB AND USB PLUS 3.4 Setting the Hotkey Sequence (USB Plus with PS/2 Keyboard Only, Positions 1 & 2) You can access several of the ServSwitch USB Plus’s main functions (such as CPU-channel selection and autoscanning) by sending commands from a PS/2 typekeyboard attached to the Swi...
Page 22 - must
21 CHAPTER 4: Installation 4. Installation 4.1 What Else You’ll Need You’ll need to have these things before you can install your ServSwitch USB: • Cables to connect the ServSwitch USB to the video and USB ports of each of your PCs. We recommend our bonded VGA/USB cable, product codeEHN810. • A moni...
Page 24 - Normally, you would not be able to press the Power key on Mac
23 CHAPTER 4: Installation 4.3 Connecting Your Devices As you connect your equipment, make sure that your ServSwitch USB and (ifpossible) all the devices you want to attach to it are turned off and unplugged. 4.3.1 M ONITOR The shared monitor in your system must work when directly attached to any of...
Page 26 - CHAPTER 4: Installation
25 CHAPTER 4: Installation Table 4-1. Keyboard Key Mappings Generally, USB keyboards have uniform position-based codes for their keys, so any keys thatoccupy more or less the same positions and perform more or less the same functions acrossplatforms will map one-to-one. However, certain keys availab...
Page 28 - Always apply power to the ServSwitch USB
27 CHAPTER 4: Installation 4.4 Powering the System Once you’ve installed your ServSwitch USB and attached your equipment to it, youneed to apply power to the Switch system. Plug the power supply’s output cord intothe power jack on the back of the ServSwitch USB, then attach the input cord tothe powe...
Page 29 - is
28 SERVSWITCH™ USB AND USB PLUS 5. Operation This chapter explains the general operation of the ServSwitch USB. Werecommend that you read this chapter carefully before starting to use the Switch. 5.1 Interpreting the Status Display at Power-Up When you plug in the ServSwitch USB to power it up, its ...
Page 31 - starts autoscanning (see
30 SERVSWITCH™ USB AND USB PLUS 5.3 Interpreting the Status Display During Normal Operation The ServSwitch USB’s front-panel 7-segment status display usually shows thenumber of the currently selected computer channel. On the ServSwitch USB Plusmodels, the dot LED alongside it also flashes in respons...
Page 33 - and
32 SERVSWITCH™ USB AND USB PLUS • Use {Hotkeys} + [A] to have the Switch start autoscanning (briefly displaying the video from each CPU channel in turn). You can control whether or notthe Switch scans empty channels and how long it pauses at each channel; see Sections 3.3 and 3.4 . To stop autoscann...
Page 35 - The Switch doesn’t accept hotkey commands from my USB keyboard.; before; My computers crash at odd intervals.; ServSwitch USB is set for is probably too short (see
34 SERVSWITCH™ USB AND USB PLUS 6. Troubleshooting 6.1 Things To Try This section suggests possible answers for a number of problems that peoplesometimes encounter when trying to operate the ServSwitch USB. If the suggestedactions don’t solve your problem, or if you don’t see a listing for the type ...
Page 36 - CHAPTER 6: Troubleshooting; The Power key on my Mac USB keyboard doesn’t seem to work.; My PS/2 or PC/AT type keyboard doesn’t function when; ServSwitch USB Plus only:; Just using my PS/2 mouse normally causes the Switch to
35 CHAPTER 6: Troubleshooting The Power key on my Mac USB keyboard doesn’t seem to work. For its Power key to function properly, a Mac USB keyboard must be plugged into the ServSwitch USB’s rightmost USB-peripherals port (see Section 4.3.2 ). I can’t do any of the Mac Power-key functions with my PC ...
Page 37 - If you determine that your ServSwitch USB is malfunctioning,; Shipping and Packaging; If you need to transport or ship your ServSwitch USB:
36 SERVSWITCH™ USB AND USB PLUS 6.2 Calling Black Box If you determine that your ServSwitch USB is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of t...
Page 38 - NOTES
Page 40 - Customer Support Information:
JANUARY 2001 ACS235AACS236A R G B 2 1 FIBER KVM EXTENDER Power Remote Unit FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox...
