Page 2 - ServSwitch Agility and Agility Dual; Trademarks Used in this Manual; We‘re here to help! If you have any questions about your application
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 2 Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered tra...
Page 3 - FCC and IC RFI Statements
FCC and IC RFI Statements 724-746-5500 | blackbox.com Page 3 Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance wit...
Page 4 - Instrucciones de Seguridad; Todas las instrucciones de operación y uso deben ser seguidas.
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 4 Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seg...
Page 5 - Table of Contents; Contents
Table of Contents 724-746-5500 | blackbox.com Page 5 Contents 1. Specifications .............................................................................................................................................................................. 62. Introduction ...............................
Page 6 - ServSwitch Agility
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 6 1. Specifications ServSwitch Agility Casing (w x h x d): 198mm (7.92”) x 44mm (1.76”) x 120mm (4.8”) Construction: 1U compact case, robust metal design Weight: 0.75kg (1.65lbs) Mount kits: Rack mount kits: Single (RMK2004) or dua...
Page 8 - Mixing ServSwitch Agility and Agility Dual units; tory reset
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 8 2.3 Mixing ServSwitch Agility and Agility Dual units It is possible to mix ServSwitch Agility and Agility Dual transmitters and receivers on a network, with the provision that standard Agility units do not support dual link DVI v...
Page 9 - ServSwitch Agility unit features; Indicators; These six indicators clearly show the key aspects of operation:
Chapter 2: Overview 724-746-5500 | blackbox.com Page 9 AUX LINE IN LINE OUT COMPUTER ON 2 1 INDOOR USE ONLY OPTIONS 1 2 5V 2.5A DVI-D Video input Audio line in/out AUX (serial) port USB port Configuration switches Power input 2.5 ServSwitch Agility unit features The ServSwitch Agility units are hous...
Page 10 - ServSwitch Agility remote receiver unit
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 10 2.5.2 ServSwitch Agility remote receiver unit The smart front faces feature the operation indicators as shown in Figure 2-5: NET SER AUD USB DVI PWR REMOTE S e r v S w i t c h A g i l i t y ™ B L A C K B O X K V M o I P E X T E ...
Page 11 - ServSwitch Agility Dual unit features
Chapter 2: Overview 724-746-5500 | blackbox.com Page 11 NET SER AUD USB DVI PWR S e r v S w i t c h A g i l i t y D u a l ™ B L A C K B O X K V M o I P E X T E N D E R LOCAL 2.6 ServSwitch Agility Dual unit features The ServSwitch Agility Dual units are housed within durable, metallic enclosures wit...
Page 12 - ServSwitch Agility Dual remote receiver unit
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 12 NET SER AUD USB DVI PWR S e r v S w i t c h A g i l i t y D u a l ™ B L A C K B O X K V M o I P E X T E N D E R REMOTE DVI-D-2 5V 4A DVI-D-1 Audio line in/out USB ports Configuration switches Power input Secondary video output P...
Page 13 - Additional Items You May Need
Chapter 2: Overview 724-746-5500 | blackbox.com Page 13 2.7 What‘s Included Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or [email protected]. 2.7.1 ServSwitch Agility Local Unit Package (ACR1000A-T) • ServSwitch Agility local ...
Page 14 - There are three main mounting methods:
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 14 AUX LINE IN/ LINE OUT SER CON SOL E MIC IN 1 2 INDOOR USE ON LY OPT IONS LINE IN/ LINE O DVI-D 1 2 USE R CO 5V 2.5A MIC IN 3. Installation 3.1 Mounting There are three main mounting methods: • Via the (4) supplied self-adhesive ...
Page 15 - Chapter 3: Installation; Rear panel of video display; ServSwitch Agility unit facing upwards.
Chapter 3: Installation 724-746-5500 | blackbox.com Page 15 3.1.2 Using the VESA Mounting Bracket The optional mounting bracket conforms to the VESA mounting standard and so can be used to mount a ServSwitch Agility unit directly to the rear of most video display units. The bracket can also be fixed...
Page 16 - COM
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 16 COM P DVI-D DVI-D link from host computer 3.2 Connections Installation involves linking the ServSwitch Agility local transmitter unit to various ports on the host computer, while the ServSwitch Agility remote receiver unit is at...
Page 17 - From secondary video output port; To make a single video link on ServSwitch Agility Dual
Chapter 3: Installation 724-746-5500 | blackbox.com Page 17 Standard or dual link cable from host computer COM PUT ER DVI-D-1 DVI-D-2 From secondary video output port From primary video output port COM PUT ER DVI-D-1 DVI-D-2 3.2.1.2 To make a single video link on ServSwitch Agility Dual Use either a...
Page 18 - panel and the LINE IN socket of the host computer.; socket on the Local unit rear
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 18 LINE IN LINE OUT COM PUT ER Speaker (line out) link from host computer Microphone (line in) link from host computer 3.2.2 Local Audio Links The ServSwitch Agility (and Agility Dual) units support two way stereo digital sound so ...
Page 20 - Ensure that power is removed from the ServSwitch Agility unit.; Figure 3-9. Connecting the serial link cable to Local unit socket.
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 20 3.2.4 Local AUX Port The AUX port is an RS232 serial port that allows extension of RS232 signals up to a baud rate of 115200. The port has software flow control, but no hardware flow control. 1 Ensure that power is removed from ...
Page 21 - Attach the output lead from the supplied power adapter to the; Figure 3-10. Connect the power supply to the rear panel power socket.
Chapter 3: Installation 724-746-5500 | blackbox.com Page 21 3.2.5 Local Power In Each ServSwitch Agility unit is supplied with an appropriate power supply - Note: Agility Dual units are supplied with a slightly higher capacity supply (please see section 3.2.5.1 below). 1 Attach the output lead from ...
Page 22 - ServSwitch Agility unit or from a Gigabit Ethernet switch.; Use only the right hand port
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 22 3.2.6 Local/Remote Network Link ServSwitch Agility (and Agility Dual) units can be either connected directly to each other or via a Gigabit Ethernet network. Additionally, Agility Dual units can be networked by fiber optic links...
Page 24 - The ServSwitch Agility units support DVI; digital; video signals and so use DVI-D video connectors throughout.; To connect a single DVI display to the ServSwitch Agility
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 24 3.2.7 Remote Video Display The ServSwitch Agility units support DVI digital video signals and so use DVI-D video connectors throughout. • ServSwitch Agility models can support a single high resolution DVI-D video display at pixe...
Page 25 - To connect two DVI displays to the ServSwitch Agility Dual; From primary video display
Chapter 3: Installation 724-746-5500 | blackbox.com Page 25 Standard or dual link cable from video display 3.2.7.2 To connect a single DVI display to the ServSwitch Agility Dual 1 Use either a standard or Dual Link DVI-D cable to connect the video display to the DVI-D-1 connector of the ServSwitch A...
Page 26 - labelled; setting matches the connection that you have made to the port:
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 26 3.2.8 Remote Microphone & Speakers ServSwitch Agility (and Agility Dual) remote units can support a microphone as well as speakers providing the necessary connec-tions have been made between the ServSwitch Agility local tran...
Page 27 - Connection from USB device; • Keyboards, mice and other HID devices are supported.
Chapter 3: Installation 724-746-5500 | blackbox.com Page 27 3.2.9 USB Devices ServSwitch Agility and Agility Dual remote receiver units have four USB ports to which peripherals may be connected. The ports are interchangeable. To connect more than four peripherals, one or more USB hubs may be used. T...
Page 29 - Figure 3-23. Connect the power supply to the rear panel power socket.
Chapter 3: Installation 724-746-5500 | blackbox.com Page 29 3.2.11 Local Power In Each ServSwitch Agility unit is supplied with an appropriate power supply - Note: Agility Dual units are supplied with a slightly higher capacity supply (please see section 3.2.11.1 below). 1 Attach the output lead fro...
Page 30 - Initial configuration; - You need to specify the network addresses of the; Configuring Agility and Agility Dual units collectively; - The ServSwitch iPath manager allows you to configure, control
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 30 4. Configuration 4.1 Initial configuration Where a Agility or Agility Dual local and remote units are directly linked to each other, no configuration action is required, provid-ed they have their factory default settings in plac...
Page 31 - Chapter 4: Configuration
Chapter 4: Configuration 724-746-5500 | blackbox.com Page 31 4.1.4 Browser-Based Configuration Utility The browser-based configuration utility within all local transmitter and remote receiver units requires a network connection between a ServSwitch Agility unit and a computer. This configuration uti...
Page 32 - Note: There are separate upgrade files for TX and RX units.
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 32 4.1.5 Performing an upgrade ServSwitch Agility and Agility Dual units are flash upgradeable using the method outlined here. However, for larger installations we recommend that you use the ServSwitch iPath manager to upgrade mult...
Page 33 - Front Panel Indicators
Chapter 5: Operation 724-746-5500 | blackbox.com Page 33 5. Operation In operation, many ServSwitch Agility and Agility Dual installations require no intervention once configured. The local transmitter and remote receiver units take care of all connection control behind the scenes so that you can co...
Page 34 - Further information; • Appendix A - Tips for success when networking Agility units
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 34 6. Further information This chapter contains a variety of information, including the following: • Appendix A - Tips for success when networking Agility units • Appendix B - Troubleshooting • Appendix C - Glossary • Appendix D - ...
Page 35 - Appendices; Appendix A. Tips for success when networking Agility units
Appendices 724-746-5500 | blackbox.com Page 35 Appendix A. Tips for success when networking Agility units Agility units use multiple strategies to minimise the amount of data that they send across networks. However, data overheads can be quite high, particularly when very high resolution video is be...
Page 36 - A.3 Creating an efficient network layout; IGMP snooping
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 36 A.3 Creating an efficient network layout Network layout is vital. The use of IGMP snooping also introduces certain constraints, so take heed: • Keep it flat. Use a basic line-cascade structure rather than a pyramid or tree arran...
Page 37 - A.4 Configuring the switches and devices; IGMP Snooping
Appendices 724-746-5500 | blackbox.com Page 37 A.4 Configuring the switches and devices The layout is vital but so too is the configuration: • Enable IGMP Snooping on all L2 switches. • Ensure that IGMP Fast-Leave is enabled on all switches with ServSwitch Agility units connected directly to them. •...
Page 38 - Appendix B. Troubleshooting; Blinding
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 38 Appendix B. Troubleshooting Problem: The video image of the ServSwitch Agility receiver shows horizontal lines across the screen. This issue is known as Blinding because the resulting video image looks as though you’re viewing i...
Page 39 - fast
Appendices 724-746-5500 | blackbox.com Page 39 Problem: The mouse pointer of the ServSwitch Agility receiver is slow or sluggish when moved across the screen. This issue is often related to either using dithering on the video output of one or more transmitting computers or using VGA-to-DVI video con...
Page 40 - C.1 Internet Group Management Protocol
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 40 Appendix C. Glossary C.1 Internet Group Management Protocol Where an ServSwitch Agility transmitter is required to stream video to two or more receivers, multicasting is the method used. Multicasting involves the delivery of ide...
Page 41 - layer 2
Appendices 724-746-5500 | blackbox.com Page 41 C.2 Jumbo frames (Jumbo packets) Since its commercial introduction in 1980, the Ethernet standard has been successfully extended and adapted to keep pace with the ever improving capabilities of computer systems. The achievable data rates, for instance, ...
Page 42 - C.4 Agility transmitter video settings; So which one to choose? The
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 42 C.4 Agility transmitter video settings Each ServSwitch Agility transmitter includes controls to help you customise how video data is transmitted. When configured cor-rectly for the application, these can help to increase data ef...
Page 43 - LAYER 3
Appendices 724-746-5500 | blackbox.com Page 43 C.6 Layer 2 and Layer 3: The OSI model When discussing network switches, the terms Layer 2 and Layer 3 are very often used. These refer to parts of the Open System Interconnection (OSI) model, a standardised way to categorise the necessary functions of ...
Page 44 - Appendix D. Cable and Connector Specifications; female; D.2 Supported video modes
ServSwitch Agility and Agility Dual 724-746-5500 | blackbox.com Page 44 Appendix D. Cable and Connector Specifications D.1 RS232 ‘Null-Modem’ Cable 9pin D-type female 9pin D-type female 1 1 DCD DCD 2 2 RXD RXD 3 3 TXD TXD 4 4 DTR DTR 5 5 GND GND 6 6 DSR DSR 7 7 RTS RTS 8 8 CTS CTS D.2 Supported vide...
Page 45 - Appendix E. Safety Information; • For use in dry, oil free indoor environments only.
Appendices 724-746-5500 | blackbox.com Page 45 Appendix E. Safety Information • For use in dry, oil free indoor environments only. • The units and their power supplies generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circ...
Page 46 - About Black Box; © Copyright 2012. Black Box Corporation. All rights reserved.; NETWORK SERVICES; Tech support the
724-746-5500 | blackbox.com About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by fr...
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