Black Box servswitch 4site flex - Manuals

Page 2 - Trademarks Used in this Manual; M and MicroTouch are registered trademarks of 3M Company.

724-746-5500 | blackbox.com Page 2 724-746-5500 | blackbox.com Trademarks Used in this Manual We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 724-746-5500 or go to blackbox.com and click on “Talk to Black Box.” You’ll be live wi...

Page 3 - FCC and IC RFI Statements; Statements

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that ...

Page 4 - NOM Statement; Todas las instrucciones de operación y uso deben ser seguidas.

724-746-5500 | blackbox.com Page 4 724-746-5500 | blackbox.com NOM Statement Instrucciones de Seguridad(Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones d...

Page 5 - Safety Guidelines; Power supply: Only connect the device to a grounded power supply.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 5 Safety Guidelines Safety Guidelines WARNING: To avoid risk of electric shock, do not open the device or remove any part of the casing. If the device requires servicing, contact Black Box Technical Support at 724-746-5500 or info@blackbox...

Page 6 - Table of Contents

724-746-5500 | blackbox.com Page 6 724-746-5500 | blackbox.com Table of Contents Table of Contents 1. Specifications ......................................................................................................................................................................... 9 2. Overview...

Page 9 - Chapter 1: Specifications; EDID at each input port customizable

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 9 Chapter 1: Specifications 1. Specifications Casing — Desktop or 19", black (RAL 9005) EDID Adjustments — EDID at each input port customizable Input and Output Resolution — Up to 1920 x 1200 @ 60 (DVI and VGA) Maximum Distance — Video...

Page 10 - Display Modes

724-746-5500 | blackbox.com Page 10 724-746-5500 | blackbox.com Chapter 2: Overview 2. Overview 2.1 Introduction The ServSwitch 4site Flex enables you to simultaneously display and manage four computers on a single console. It combines key features of a high-end Keyboard/Video/Mouse (KVM) switch and...

Page 13 - Hardware Description

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 13 Chapter 2: Overview 2.4 Hardware Description Figures 2-5 and 2-7 show the front and back panels of the ServSwitch 4site Flex. Tables 2-1 and 2-2 describe their components. 2.4.1 Front Panel 2 1 3 4 5 6 7 8 9 10 Figure 2-5. Front panel. ...

Page 16 - Chapter 3: Installation; Figure 3-1. Computers connected to the ServSwitch 4site Flex.; Connecting the Unit to Power; a KVM or USB extender.

724-746-5500 | blackbox.com Page 16 724-746-5500 | blackbox.com Chapter 3: Installation 3. Installation To reduce the need for long cables, ServSwitch 4site Flex is best placed as close as possible to its video sources. By default, ServSwitch 4site Flex is delivered as desktop version. Using the rac...

Page 17 - Connecting USB Devices; Powering Up the System; Digital cinch connector

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 17 Chapter 3: Installation NOTE: The maximum cable length for video (DVI/VGA) is up to 64 feet (20 meters). Maximum cable length for USB/PS2 keyboard and mouse is up to 16 feet (5 meters). For greater distances, ServSwitch 4site Flex suppo...

Page 18 - • Open the OSD and navigate to COMPUTER > AUDIO

724-746-5500 | blackbox.com Page 18 724-746-5500 | blackbox.com Chapter 3: Installation After the speakers have been physically connected to the ServSwitch 4site Flex: • Open the OSD and navigate to COMPUTER > AUDIO • Enable audio output • Select the audio source and adjust the volume. Audio out ...

Page 20 - OSD—Main Menu Window

724-746-5500 | blackbox.com Page 20 724-746-5500 | blackbox.com Chapter 4: On-Screen Display VIDEO (continued) CROPPING Crop the display of video sources BRIGHTNESS Set brightness of analog input signal CONTRAST Set contrast of analog input signal HORIZ POSITION Horizontal screen position VERT POSIT...

Page 22 - Press ENTER to select a menu item.; Navigation Using the Buttons on the Front Panel; NOTE: Hotkey commands are possible while the OSD window is open.

724-746-5500 | blackbox.com Page 22 724-746-5500 | blackbox.com Chapter 4: On-Screen Display 4.3 OSD—Navigation To navigate the OSD, either use the buttons on the front panel or your keyboard. 4.3.1 Navigation with Keyboard To navigate from one field to the next in the OSD menu, use the UP and DOWN ...

Page 24 - Two different hotkey modes are available:

724-746-5500 | blackbox.com Page 24 724-746-5500 | blackbox.com Chapter 4: On-Screen Display The lower portion of the window displays the HDCP status of the output. The first line shows whether the connected monitor supports HDCP. When checked, the next line indicates whether the signal proceeding f...

Page 27 - Border colors; After the expiration of the selector timeout, the selector closes.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 27 Chapter 4: On-Screen Display 4.4.5 Win Mode Navigate with the arrow keys in the SYSTEM menu to WIN MODE and press ENTER/SELECT to open the Win mode window. Figure 4-9. System>Win mode screen. Border width: Set the width of the border...

Page 32 - ascending order from Channel 1 to 4.

724-746-5500 | blackbox.com Page 32 724-746-5500 | blackbox.com Chapter 4: On-Screen Display For example, if you have connected three computers (Channel 1 to 3) to ServSwitch 4site Flex, use the arrow keys to navigate to the number 3 and confirm by pressing ENTER/SELECT. NOTE: To use the “DISABLE CH...

Page 40 - PiP display mode single:

724-746-5500 | blackbox.com Page 40 724-746-5500 | blackbox.com Chapter 5: OSD Mode PiP display mode single: One PiP image is displayed. You can choose between different display modes. Figure 5-7. PiP display mode single. Single fixed: One channel is selected to be displayed as permanent PiP image. ...

Page 41 - Figure 5-11. PiP video sources displayed one after the other.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 41 Chapter 5: OSD Mode One channel is selected to be displayed as permanent full image (active channel). Only the PiP can be switched. Press front-panel buttons 1, 2, 3, or 4 to switch the full image. Single scan: Figure 5-10. Single scan ...

Page 44 - Chapter 6: OSD Configuration; Press ENTER/SELECT to open the BACKUP window.

724-746-5500 | blackbox.com Page 44 724-746-5500 | blackbox.com Chapter 6: OSD Configuration 6. OSD Configuration 6.1 Backup Navigate with the arrow keys in the CONFIGURATION menu to the entry BACKUP. Press ENTER/SELECT to open the BACKUP window. Figure 6-1. Configuration>Backup screen. This func...

Page 47 - Chapter 7: OSD Console; Press ENTER/SELECT to open the VIDEO OUTPUT window.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 47 Chapter 7: OSD Console 7. OSD Console 7.1 Video Output Navigate with the arrow keys in the CONSOLE menu to the entry VIDEO OUTPUT. Press ENTER/SELECT to open the VIDEO OUTPUT window. Figure 7-1. Console>Video Output screen. Use the V...

Page 48 - Sync on Green can be deactivated on the ServSwitch 4site Flex.

724-746-5500 | blackbox.com Page 48 724-746-5500 | blackbox.com Chapter 7: OSD Console If the monitor does not offer this data, the ServSwitch 4site Flex sets VGA mode (640x480@60Hz) as the default and activates Sync on Green. Sync on Green can be deactivated on the ServSwitch 4site Flex. Figure 7-3...

Page 49 - Calibration

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 49 Chapter 7: OSD Console To control ServSwitch 4site Flex using a touchscreen, connect the touchscreen to the ServSwitch 4site Flex by connecting the VGA or DVI cable from the ServSwitch 4site Flex monitor port to the input of the touchsc...

Page 50 - Mouse button emulation

724-746-5500 | blackbox.com Page 50 724-746-5500 | blackbox.com Chapter 7: OSD Console Mouse button emulation ServSwitch 4site Flex offers three modes of interpreting the user input as mouse clicks: 1. Mouse: When touching the touchscreen, the mouse button is pressed. When the finger is released fro...

Page 51 - Hotmouse and Hotmouse menu

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 51 Chapter 7: OSD Console Hotmouse and Hotmouse menu To open the Hotmouse Menu, tap the screen twice, and leave your finger pressed on the touchscreen after the second tap (tap–hold, like a double click without lifting the finger on the se...

Page 61 - PiP mode for wide-screen monitors

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 61 Chapter 8: OSD Video By default, “fit to screen” is disabled to display each source in its native aspect ratio in display modes (Quad, PiP, Full) of ServSwitch 4site Flex. Figure 8-11. Wide-screen monitor in Quad mode. PiP mode for wide...

Page 63 - Chapter 9: OSD Computer

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 63 Chapter 9: OSD Computer 9. OSD Computer 9.1 Channel Mapping Use the arrow keys to navigate in the COMPUTER menu to the entry CHANNEL MAPPING and press ENTER/SELECT to open the CHANNEL MAPPING window. Figure 9-1. Computer>Channel Mapp...

Page 64 - Change the volume of each channel with + and -

724-746-5500 | blackbox.com Page 64 724-746-5500 | blackbox.com Chapter 9: OSD Computer 9.2 Audio Use the arrow keys to navigate in the COMPUTER menu to the entry AUDIO and press ENTER/SELECT to open the AUDIO window. Figure 9-2. Computer>Audio>Volume screens. “Enable audio output:” To enable ...

Page 67 - USB—mouse positioning

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 67 Chapter 9: OSD Computer USB—mouse positioning For USB ports, you may specify absolute or relative mouse positioning. Choose absolute mouse positioning if a device is connected to the console that supports absolute coordinates, such as g...

Page 68 - Use the arrow keys to select the channel EDID information.

724-746-5500 | blackbox.com Page 68 724-746-5500 | blackbox.com Chapter 9: OSD Computer Figure 9-8. Computer>EDID>DDC/Mode screen. Use the arrow keys to select the channel EDID information. Press ENTER/SELECT to open the window with detailed settings for this EDID. Select a video mode for the ...

Page 69 - Use the arrow keys

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 69 Chapter 9: OSD Computer Figure 9-9. EDID>EDID/DDC screen. ServSwitch 4site Flex also uses these entries to distinguish between confusable analog input video signals. The following groups of analog input signals are difficult to disti...

Page 71 - Chapter 10: OSD—USB Device 1–4

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 71 Chapter 10: OSD—USB Device 1–4 10. OSD—USB Device 1–4 10.1 USB Port Status ServSwitch 4site Flex supports and switches transparent USB 2.0 devices such as printer, camera, 3D mouse, finger printer, and external memory. (Example: Connect...

Page 72 - By default, switching mode is “manual switching with warning.”

724-746-5500 | blackbox.com Page 72 724-746-5500 | blackbox.com Chapter 10: OSD—USB Device 1–4 OFF: Port is not switched to a computer. A USB device may be connected, but it is not switched to a computer. Computer (1-4): Port is switched to one of the computers. To change port and switch settings, u...

Page 73 - Change Device Name

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 73 Chapter 10: OSD—USB Device 1–4 10.3 Change Device Name In the “USB DEVICE/USB DEVICE” menu, choose “Change device name” and press ENTER/SELECT to change the name of the connected USB device. Use the keyboard to rename the USB device or ...

Page 74 - HELP > HOTKEY provides a guide to hotkey shortcuts.

724-746-5500 | blackbox.com Page 74 724-746-5500 | blackbox.com Chapter 11: OSD Help 11. OSD Help Use the arrow keys to navigate in the HELP menu to the desired line and press ENTER/SELECT to open the corresponding window. Figure 11-1. Help>About/Details. HELP > ABOUT displays the current revi...

Page 75 - Activating the Hotmouse Cursor; Close the hotmouse by double clicking or with hotkey + M.; Use the hotmouse cursor to perform the following functions:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 75 Chapter 12: Hotmouse 12. Hotmouse Hotmouse is an exclusive function offered by ServSwitch 4site Flex. It works with your standard mouse or trackball and touchscreens. Similar to using hotkeys on your keyboard, Hotmouse is a quick and co...

Page 77 - Hotmouse Cursor in PiP Mode; Change active channel; Vertical positioning of PiP images

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 77 Chapter 12: Hotmouse 12.3 Hotmouse Cursor in PiP Mode Change active channel Enable Hotmouse Cursor. Move the Hotmouse Cursor to the PiP image of the channel you want to activate and press the left mouse button. NOTE: When the hotmouse c...

Page 78 - Hotmouse Cursor in Win Mode; Resizing of windows

724-746-5500 | blackbox.com Page 78 724-746-5500 | blackbox.com Chapter 12: Hotmouse Hold left mouse button Figure 12-7. Scaling PiP images up. Hold left mouse button Figure 12-8. Scaling PiP images down. 12.4 Hotmouse Cursor in Win Mode Change active channel Enable Hotmouse Cursor. Move the Hotmous...

Page 79 - Repositioning windows

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 79 Chapter 12: Hotmouse NOTE: As soon as the hotmouse cursor moves over a window, its appearance changes (arrows pointing vertically or horizontally). Channel 2 needs to be resized. The edge of Channel 2 is selected for vertical rezing. Ch...

Page 83 - Single fixed: One selected PiP image is permanently displayed.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 83 Chapter 12: Hotmouse Triple tile: The size of the main image and the PiP images is optimized so that the main image and the PiP images are shown as large as possible without overlapping. Figure 12-20. Triple tile. Single fixed: One sele...

Page 85 - Chapter 13: Troubleshooting; Contacting Black Box; • the nature and duration of the problem.; Shipping and Packaging; If you need to transport or ship your ServSwitch 4site Flex:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 85 Chapter 13: Troubleshooting 13. Troubleshooting 13.1 Contacting Black Box If you determine that your ServSwitch 4site Flex is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Bla...

Page 86 - Appendix A: Keyboard Commands; Appendix A. Keyboard Commands; By default, ServSwitch 4site Flex is set to “multiple keys.”

724-746-5500 | blackbox.com Page 86 724-746-5500 | blackbox.com Appendix A: Keyboard Commands Appendix A. Keyboard Commands ServSwitch 4site Flex supports two types of hotkeys: “multiple keys” and “double click.” By default, ServSwitch 4site Flex is set to “multiple keys.” Use the OSD menu to choose...

Page 87 - Open USB device switch menu:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 87 Appendix A: Keyboard Commands Open USB device switch menu: <Hotkey> + <F1> = Open USB device/Port 1 switch menu. <Hotkey> + <F2> = Open USB device/Port 2 switch menu <Hotkey> + <F3> = Open USB device/...

Page 88 - Appendix B: Device Configuration Program; Appendix B. Device Configuration Program; Installation of Device Configuration Program (CONFDEV); Figure B-1. Hardware configuration for installing the CONFDEV.

724-746-5500 | blackbox.com Page 88 724-746-5500 | blackbox.com Appendix B: Device Configuration Program Appendix B. Device Configuration Program Installation of Device Configuration Program (CONFDEV) The Device Configuration Program enables you to remotely operate the OSD of ServSwitch 4site Flex o...

Page 89 - Settings

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 89 Appendix B: Device Configuration Program Settings Click the “device configuration” button to open the SETTINGS window. It enables you to set the font size for the OSD window, log parameters, and the COM port ServSwitch 4site Flex is con...

Page 90 - Uploading a background image

724-746-5500 | blackbox.com Page 90 724-746-5500 | blackbox.com Appendix B: Device Configuration Program Figure B-4. Navigation screen. Uploading a background image A background image can be uploaded to the ServSwitch 4site Flex and will be displayed behind windows when in Win Mode. To upload an ima...

Page 91 - Storing a configuration

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 91 Appendix B: Device Configuration Program Figure B-5. Uploading a background image to the ServSwitch 4Site Flex. A 256-color bitmap is uploaded from the user PC to ServSwitch 4Site Flex using the ConfDev utility. Storing a configuration ...

Page 92 - Loading a configuration

724-746-5500 | blackbox.com Page 92 724-746-5500 | blackbox.com Appendix B: Device Configuration Program Figure B-6. Storing a configuration. Loading a configuration ConfDev can be used to load device configurations from a file on your PC. Open the ConfDev menu DEVICE > LOAD CONFIGURATION. The Op...

Page 93 - Appendix C: Update ServSwitch 4site Flex Firmware; • a computer with serial or USB port

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 93 Appendix C: Update ServSwitch 4site Flex Firmware Appendix C: Update ServSwitch 4site Flex Firmware To execute a firmware update, you need: • a computer with serial or USB port • the enclosed “serial cable” (RJ-45-DB9 adapter + RJ-45 CA...

Page 95 - Appendix D: Serial Cable; Appendix D. Serial Cable; is included with ServSwitch 4site Flex.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 95 Appendix D: Serial Cable Appendix D. Serial Cable For serial remote control, ServSwitch 4site Flex requires a special adapter to connect a CAT5 cable to the serial RJ-45 port at the rear panel of ServSwitch 4site Flex. This adapter conn...

Page 97 - Appendix F: Supported Touchscreen Controller; Appendix F. Supported Touchscreen Controller; Tyco ELO Touch System:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 97 Appendix F: Supported Touchscreen Controller Appendix F. Supported Touchscreen Controller ServSwitch 4site Flex supports USB touchscreens with one of the following built-in controllers: Tyco ELO Touch System: • AccuTouch ® Five-Wire Res...

Page 98 - Appendix G: Supported Video Input; Appendix G. Supported Video Input

724-746-5500 | blackbox.com Page 98 724-746-5500 | blackbox.com Appendix G: Supported Video Input Appendix G. Supported Video Input Table G-1. Video input (display video formats). Mode Resolution Sync. Polarity (H/ V) Refresh Rate (Hz) Set in EDID VESA /CSA Standard Analog Digital* CGA 640 x 350 +/-...

Page 99 - supports its resolution.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 99 Appendix G: Supported Video Input Table G-1 (Continued). Video input (display video formats). Mode Resolution Sync. Polarity (H/ V) Refresh Rate (Hz) Set in EDID VESA /CSA Standard Analog Digital* SXGA 1280 x 1024 +/+ 85 85 X DMT WXGA 1...

Page 100 - Appendix H: Supported Video Output; Appendix H. Supported Video Output

724-746-5500 | blackbox.com Page 100 724-746-5500 | blackbox.com Appendix H: Supported Video Output Appendix H. Supported Video Output Table H-1. Video output (display video formats). Mode Horizontal Vertical Hz VGA 640 480 69 VGA 640 480 75 VGA 640 480 85 SVGA 800 600 60 SVGA 800 600 75 SVGA 800 60...

Page 102 - Appendix I: Cascading; Appendix I. Cascading; simultaneously on a single console.

724-746-5500 | blackbox.com Page 102 724-746-5500 | blackbox.com Appendix I: Cascading Appendix I. Cascading Cascading multiple ServSwitch 4site Flex units—more than 4 video sources on a single display: ServSwitch 4site Flex can be cascaded to display more than 4 video sources simultaneously on a si...

Page 103 - NOTES

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 103 NOTES

Page 104 - About Black Box; BLACK BOX; Tech support the

724-746-5500 | blackbox.com About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech Support ...