Page 2 - SERVSWITCHTM FAMILY
Page 3 - Welcome to the ServSwitchTM Family!
SERVSWITCH™ FAMILY 1 Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSelect IP! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSelect IP will save you money, time, and effort. That’s because our ServSwitch family is all about ...
Page 4 - receiver is connected.
SERVSELECT™ IP INSTALLER/USER GUIDE 2 COMPLIANCE STATEMENTS 3 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance wit...
Page 5 - Japanese Compliance Statement; TRADEMARKS USED IN THIS MANUAL; BLACK BOX and the
SERVSELECT™ IP INSTALLER/USER GUIDE 2 COMPLIANCE STATEMENTS 3 Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment has also been found to c...
Page 7 - derramados sobre la cubierta u orificios de ventilación.
SERVSELECT™ IP INSTALLER/USER GUIDE 4 NOM STATEMENT 5 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u...
Page 8 - Contents
SERVSELECT™ IP INSTALLER/USER GUIDE 6 CHAPTER 1: PRODUCT OVERVIEW 7 Contents 1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2....
Page 10 - Features and Benefits; The BLACK BOX; Figure 2-1. ServSelect IP Model Comparison; Server Access Modules
SERVSELECT™ IP INSTALLER/USER GUIDE 8 CHAPTER 2: INTRODUCTION 9 2. Introduction 2.1 Features and Benefits The BLACK BOX ® ServSelect™ IP switches combine analog and digital technology to provide flexible, centralized control of data center servers. This solution delivers secure digital access and fl...
Page 11 - Figure 2-2. Example ServSelect IP Configuration
SERVSELECT™ IP INSTALLER/USER GUIDE 8 CHAPTER 2: INTRODUCTION 9 Access via network connection No special software or drivers are required on the attached computers. Digital users access the ServSelect IP and all attached systems via Ethernet from a PC running ServSelect IP Software. This software re...
Page 12 - Safety Precautions; Rackmount safety considerations; plate ratings for maximum current.
SERVSELECT™ IP INSTALLER/USER GUIDE 10 CHAPTER 3: INSTALLATION 11 2.2 Safety Precautions To avoid potential video and/or keyboard problems when using these products:• If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on...
Page 13 - The ServSelect; Supplied with the ServSelect IP; • One SAM per attached server or switch; Setting up your network
SERVSELECT™ IP INSTALLER/USER GUIDE 10 CHAPTER 3: INSTALLATION 11 3. Installation The ServSelect ® IP system requires that the ServSelect IP Software be installed prior to use. ServSelect IP Software allows you to view and control a server attached to the appliance system, configure and maintain the...
Page 14 - Rackmounting Your ServSelect IP; To install the 1U switch mounting bracket:; Figure 3-1. ServSelect IP Horizontal Installation
SERVSELECT™ IP INSTALLER/USER GUIDE 12 CHAPTER 3: INSTALLATION 13 recommends that IP addresses be reserved for each unit and that they remain static while the appliances are connected to the network. 3.2 Rackmounting Your ServSelect IP Your ServSelect IP appliance ships with rackmounting brackets fo...
Page 15 - Installing the ServSelect IP; Figure 3-2. Basic ServSelect IP Configuration
SERVSELECT™ IP INSTALLER/USER GUIDE 12 CHAPTER 3: INSTALLATION 13 ServSelect IP Appliance Digital User one user for the KV120A or two users for the KV121A Server 1 Local Analog User Servers 2-16 Configuration Port for updating firmware SAM Adaptor PS/2, USB and Sun adaptors are available ARI Port Po...
Page 16 - To install the ServSelect IP hardware:; Enter; To configure the ServSelect IP hardware:; Network Configuration.
SERVSELECT™ IP INSTALLER/USER GUIDE 14 CHAPTER 3: INSTALLATION 15 To install the ServSelect IP hardware: 1. Connect a terminal or PC running terminal emulation software (such as HyperTerminal™) to the configuration port on the back panel of the appliance using an RS-232 DB9 null modem cable. The ter...
Page 17 - To adjust the mouse acceleration:; For Microsoft Windows NT; For Microsoft Windows 2000/Windows XP; Motion; To connect a SAM adapter to each server:
SERVSELECT™ IP INSTALLER/USER GUIDE 14 CHAPTER 3: INSTALLATION 15 To adjust the mouse acceleration: Before a server can be connected to the ServSelect IP, an adjustment to mouse acceleration must be made. Use the default Microsoft ® Windows ® PS/2 ® mouse driver for all attached Microsoft Windows sy...
Page 18 - To add a KV158A ServSwitch; Figure 3-4. ServSelect IP Configuration with a Legacy KVM Switch; connect your appliance to the SAM for your Z8.
SERVSELECT™ IP INSTALLER/USER GUIDE 16 CHAPTER 3: INSTALLATION 17 To add a KV158A ServSwitch ® Multi Z8 switch: You can add a KV158A ServSwitch Multi Z8 to the ServSelect IP system. In a cascaded system, each ARI port will accommodate up to eight servers. ServSelect IP Appliance Local Analog User Se...
Page 19 - To connect the network and turn on your ServSelect IP:; appliance to your network.; Setting Up Your ServSelect IP and Software
SERVSELECT™ IP INSTALLER/USER GUIDE 16 CHAPTER 3: INSTALLATION 17 To connect the network and turn on your ServSelect IP: 1. Connect your network cable from the LAN port on the rear of the ServSelect IP appliance to your network. 2. The components in the ServSelect IP system may be turned on in any o...
Page 20 - Analog Port Operation; Controlling Your System at the Analog Port; Viewing and Selecting Ports and Servers; To access the Main dialog box:; Press; to launch the OSD. The Main dialog box appears.; Figure 4-1. Example of Configured Main Dialog Box
SERVSELECT™ IP INSTALLER/USER GUIDE 18 CHAPTER 4: ANALOG PORT OPERATION 19 4. Analog Port Operation 4.1 Controlling Your System at the Analog Port The ServSelect ® IP includes a local analog port on the back of the unit that allows you to connect a monitor and a PS/2 keyboard and mouse for direct an...
Page 21 - Viewing the status of your appliance; OSD Status Symbols; Selecting servers; Port; To select the previous server:; Free
SERVSELECT™ IP INSTALLER/USER GUIDE 18 CHAPTER 4: ANALOG PORT OPERATION 19 Viewing the status of your appliance The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. OSD Status Symbols Symbol Description S...
Page 22 - Soft switching; To configure servers for soft switching:; OK; To soft switch to a server:
SERVSELECT™ IP INSTALLER/USER GUIDE 20 CHAPTER 4: ANALOG PORT OPERATION 21 Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number. If you have set ...
Page 23 - Navigating the OSD; OSD Navigation Basics; This Keystroke
SERVSELECT™ IP INSTALLER/USER GUIDE 20 CHAPTER 4: ANALOG PORT OPERATION 21 4.3 Navigating the OSD This table describes how to navigate the OSD using the keyboard and mouse. OSD Navigation Basics This Keystroke Does This Print Screen Opens the OSD. Press Print Screen twice to send the Print Screen ke...
Page 24 - Configuring the OSD; Names; Setup Features to Manage Routine Tasks for your Servers; Feature; To access the Setup menu:
SERVSELECT™ IP INSTALLER/USER GUIDE 22 CHAPTER 4: ANALOG PORT OPERATION 23 4.4 Configuring the OSD You can configure your ServSelect IP system from the Setup menu within the OSD. Select the Names button when initially setting up your appliance to identify servers by unique names. Select the other se...
Page 25 - Assigning server names; To access the Names dialog box:; The Names dialog box appears.; To assign names to servers:; Modify
SERVSELECT™ IP INSTALLER/USER GUIDE 22 CHAPTER 4: ANALOG PORT OPERATION 23 Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the SAM, so even if you move the cable/serv...
Page 26 - Escape; Assigning device types; To access the Devices dialog box:
SERVSELECT™ IP INSTALLER/USER GUIDE 24 CHAPTER 4: ANALOG PORT OPERATION 25 2. Type a name in the New Name box. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box. Your selection is ...
Page 27 - Changing the display behavior; To access the Menu dialog box:; To choose the default display order of servers:; Print
SERVSELECT™ IP INSTALLER/USER GUIDE 24 CHAPTER 4: ANALOG PORT OPERATION 25 Changing the display behavior Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for the OSD. The display order setting alters how servers will display in several screens including the ...
Page 28 - Controlling the status flag; OSD Status Flags; Flag; To access the Flag dialog box:; To determine how the status flag is displayed:
SERVSELECT™ IP INSTALLER/USER GUIDE 26 CHAPTER 4: ANALOG PORT OPERATION 27 Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to configure the flag to display by serv...
Page 29 - Setting console security; To access the Security dialog box:; To set or change the password:; Type the new password in the New text box and press
SERVSELECT™ IP INSTALLER/USER GUIDE 26 CHAPTER 4: ANALOG PORT OPERATION 27 Figure 4-8. Position Flag NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings. -or-Click X to exit without saving changes. Setting console security The...
Page 30 - To password protect your console:; To log in to your console:; To enable the screen saver mode with no password protection:
SERVSELECT™ IP INSTALLER/USER GUIDE 28 CHAPTER 4: ANALOG PORT OPERATION 29 3. In the Repeat box, type the password again and press Enter . 4. Click OK to change only your password, and then close the dialog box. NOTE: If you should lose or forget your password, you must return your ServSelect IP. To...
Page 31 - To exit the screen saver mode:; Viewing and Disconnecting User Connections; To view current user connections:
SERVSELECT™ IP INSTALLER/USER GUIDE 28 CHAPTER 4: ANALOG PORT OPERATION 29 If your console is password protected, see the previous procedure, then go to step 2. 2. Select Enable Screen Saver . 3. Type the number of minutes for Inactivity Time (from 1–99) to delay activation of the screen saver. 4. C...
Page 32 - To disconnect a user:; Disconnect; Resetting Your Keyboard and Mouse; To reset the mouse and keyboard values:
SERVSELECT™ IP INSTALLER/USER GUIDE 30 CHAPTER 4: ANALOG PORT OPERATION 31 To disconnect a user: 1. Press Print Screen . The Main dialog box will appear. 2. Click Commands - User Status. The User Status dialog box appears. 3. Click the letter of a user to disconnect. The Disconnect dialog box will a...
Page 33 - Displaying Version Information; To display version information:; Digital; SAM
SERVSELECT™ IP INSTALLER/USER GUIDE 30 CHAPTER 4: ANALOG PORT OPERATION 31 4.7 Displaying Version Information The OSD enables you to display the ServSelect IP and SAM firmware versions. For optimum performance, keep your firmware current. For more information, see Appendix A. To display version info...
Page 34 - Select a SAM to view and click the; Scanning Your System; To add servers to the scan list:
SERVSELECT™ IP INSTALLER/USER GUIDE 32 CHAPTER 4: ANALOG PORT OPERATION 33 Figure 4-14. SAM Selection Dialog Box 5. Select a SAM to view and click the Version button. The SAM Version dialog box appears. For more information on loading firmware, see Appendix A. Figure 4-15. SAM Version Dialog Box 6. ...
Page 35 - Down Arrow; To remove a server from the scan list:; Delete
SERVSELECT™ IP INSTALLER/USER GUIDE 32 CHAPTER 4: ANALOG PORT OPERATION 33 Figure 4-16. Scan Dialog Box 3. Determine the order within the list to add the server. If there are no servers in the scan list, your cursor will appear in a blank line at the top of the list. -or- To add a server to the end ...
Page 36 - To start the scan mode:; Commands; Broadcasting to Servers
SERVSELECT™ IP INSTALLER/USER GUIDE 34 CHAPTER 4: ANALOG PORT OPERATION 35 To start the scan mode: 1. Press Print Screen. The Main dialog box will appear. 2. Click Commands . The Command dialog box appears. Figure 4-17. Command Dialog Box 3. Select Scan Enable in the Command dialog box. 4. Click X t...
Page 37 - To access the Broadcast dialog box:; To broadcast to selected servers:; Up; To turn broadcasting off:; Broadcast Enable
SERVSELECT™ IP INSTALLER/USER GUIDE 34 CHAPTER 4: ANALOG PORT OPERATION 35 To access the Broadcast dialog box: 1. Press Print Screen . The Main dialog box will appear. 2. Click Setup - Broadcast . The Broadcast dialog box appears. Figure 4-18. Broadcast Dialog Box NOTES: Broadcasting Keystrokes - Th...
Page 38 - Terminal Operations; Each individual ServSelect; Configuring the Terminal Menu; To access the Terminal menu:; connected at any time, even when the ServSelect IP is powered on.; Network Configuration
SERVSELECT™ IP INSTALLER/USER GUIDE 36 CHAPTER 5: TERMINAL OPERATIONS 37 5. Terminal Operations Each individual ServSelect ® IP may be configured at the unit level through the configuration port on the back of the unit. All terminal commands are accessed through a terminal or PC running terminal emu...
Page 39 - Installing the ServSelect IP; Firmware Management; Upgrades; Enable Debug Messages; To change the password:; Exit
SERVSELECT™ IP INSTALLER/USER GUIDE 36 CHAPTER 5: TERMINAL OPERATIONS 37 that allows the ServSelect IP to be positioned in your network. For more information, see Installing the ServSelect IP in Chapter 3. Firmware Management This menu option contains the FLASH Download command. The FLASH Download s...
Page 40 - Calling BLACK BOX; the results of any testing you’ve already done.; Shipping and Packaging
SERVSELECT™ IP INSTALLER/USER GUIDE 38 APPENDIX: FLASH UPGRADES 39 6. Troubleshooting 6.1 Calling BLACK BOX If you determine that your ServSelect IP is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact BLACK BOX Technical Support at 724-746-55...
Page 41 - Appendix: FLASH Upgrades; A.1 Upgrading the ServSelect IP; To upload a new FLASH file:; Press any key to continue
SERVSELECT™ IP INSTALLER/USER GUIDE 38 APPENDIX: FLASH UPGRADES 39 Appendix: FLASH Upgrades A.1 Upgrading the ServSelect IP The ServSelect ® IP FLASH upgrade feature allows you to upgrade your unit with the latest firmware available. To perform this update you will need a TFTP server. There are seve...
Page 42 - A.2 Upgrading the SAM firmware; To simultaneously upgrade multiple SAMs:; Upgrade
SERVSELECT™ IP INSTALLER/USER GUIDE 40 APPENDIX: FLASH UPGRADES 41 7. From the main menu, type 2 to select Firmware Management. The current version of your firmware displays in the Firmware Management screen. 8. From the Firmware Management menu, type 1 to select FLASH Download. 9. Type the IP addre...
Page 43 - To upgrade SAM firmware individually:
SERVSELECT™ IP INSTALLER/USER GUIDE 40 APPENDIX: FLASH UPGRADES 41 Figure A-2. SAM Upgrade Dialog Box 4. The SAM Upgrade dialog box appears. Click OK to initiate the upgrade and return to the SAM Status dialog box. To upgrade SAM firmware individually: 1. Press Print Screen. The Main dialog box will...
Page 44 - Select a SAM to upgrade and click the
SERVSELECT™ IP INSTALLER/USER GUIDE 42 NOTES 43 4. Select a SAM to upgrade and click the Version button. The SAM Version dialog box appears. Figure A-5. SAM Version Dialog Box 5. Click the Load Firmware button. The Load dialog box appears. Figure A-6. SAM Load Dialog Box 6. Click OK to initiate the ...
Page 46 - NOTES