Page 2 - Trademarks Used in this Manual
724-746-5500 | blackbox.com Trademarks Used in this Manual Ethernet is a registered trademark of Xerox Corporation, Inc. XP, VISTA, IE, Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bonjour is a trademark of Apple Comp...
Page 3 - Table of Contents
Table of Contents 724-746-5500 | blackbox.com i 1. Auto-Sync Time Clock ................................................................................ 1-1 1.1. How This Manual is Organized ..................................................................... 1-1 1.2. General Information .............
Page 4 - Auto-Sync Time Clock; ii
Auto-Sync Time Clock ii 724-746-5500 | blackbox.com 5. Getting Started .......................................................................................... 5-1 5.1. Installing the Auto-Sync Utility ................................................................. 5-1 5.2. Using the Auto-Sync U...
Page 5 - Introduction; How This Manual is Organized
Chapter 1: Introduction 724-746-5500 | blackbox.com 1-1 1. Auto-Sync Time Clock 1.1. How This Manual is Organized The installation, setup and operation procedures in this manual are provided for user assistance. Chapter 1 provides general information with a brief overview of features, and benefits. ...
Page 6 - What is OATS Compliance?
Auto-Sync Time Clock 1-2 724-746-5500 | blackbox.com The Auto-Sync Time Clock can be synchronized from a National Institute of Standards and Technology (NIST) NTP (Network Time Protocol) time server, or internal time server via Ethernet ® connection (see Figure 1-1). All communication with the Auto-...
Page 7 - Features; Automatic time synchronization to an official time source.
Chapter 1: Introduction 724-746-5500 | blackbox.com 1-3 must record time in hours, minutes and seconds with to-the-second granularity and must be synchronized to a source that is synchronized to within three seconds of the National Institute of Standards and Technology (NIST) atomic clock. Clocks mu...
Page 8 - Benefits; Prints through up to 6 multiple-part carbonless copies.
Auto-Sync Time Clock 1-4 724-746-5500 | blackbox.com 1.2.3. Benefits Assures financial institutions’ compliance with OATS Rule 7430 as per FINRA/SEC. The Auto-Sync Time Clock will continue to function and maintain time as a stand-alone unit, even if it does not receive synchronization from an NT...
Page 9 - Auto-Sync Time Clock Installation & Operation Guide
Chapter 1: Introduction 724-746-5500 | blackbox.com 1-5 1.3. Auto-Sync Time Clock Installation & Operation Guide The Auto-Sync Time Clock Installation & Operation Guide was designed to assist you in the daily operation of your clock and to provide a comprehensive understanding of the Auto-Sy...
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Page 11 - Installation; Installation Basics; Auto-Sync Time Clock External View; Start Guide; Removing the Cover
Chapter 2: Installation 724-746-5500 | blackbox.com 2-1 2. Installation Basics 2.1. Auto-Sync Time Clock External View Figure 2-1. Auto-Sync Time Clock External View. 2.2. Components • 2 Keys (Important!! - Please store these keys in a safe place as you will need them to remove the cover). One unit ...
Page 12 - Unpacking the Clock; Disconnect the clock AC adapter from the power outlet.
Auto-Sync Time Clock 2-2 724-746-5500 | blackbox.com Figure 2-2. Auto-Sync Time Clock Cover Removal. 2.4. Unpacking the Clock After removing the upper cover, lift up the Printer Block (A) and remove the Packaging Spacer (B). Figure 2-3. Auto-Sync Time Clock Packaging. NOTE: The serial number can be ...
Page 13 - Lift up the top plate by pulling upwards and
Chapter 2: Installation 724-746-5500 | blackbox.com 2-3 Figure 2-4. Top Plate Removal. 4. Disconnect the Ethernet cable at the RJ-45 network connector (see Figure 2-4). You DO NOT have to remove the cable from under the wall mounting plate on the back – just disconnect it at the RJ-45 connector. 5. ...
Page 15 - battery pack on the PCB at CN4.
Chapter 2: Installation 724-746-5500 | blackbox.com 2-5 Figure 2-7. Auto-Sync Time Clock Rear View. 10. With the FPR battery pack in the holder alongside the network RJ-45 connector, plug in the FPR battery cable (the connector with the black and red wires) into the open brown connector (see Figure ...
Page 17 - Installing the (ASTCPOEK) Optional PoE with FPR; Disconnect the clock AC adapter from power outlet.
Chapter 2: Installation 724-746-5500 | blackbox.com 2-7 NOTE: After installing the FPR and connecting the unit to AC power for the first time, allow it to charge the battery pack for 24 hours before printing. Failure to do so may result in reduced battery life. When using the optional FPR - keep the...
Page 21 - required when equipped with the PoE option).; Normal Startup Sequence
Chapter 2: Installation 724-746-5500 | blackbox.com 2-11 15. Insert and tighten the two (2) top plate side retaining screws (one on each side). 16. Replace the upper cover of the Auto-Sync Time Clock (see Figure 2-2). 17. Connect the clock Ethernet cable to a network connection (AC power no longer r...
Page 22 - Wall Mounting; the wall mount plate.; Printing; Is all the packaging material removed from inside the clock?
Auto-Sync Time Clock 2-12 724-746-5500 | blackbox.com NOTE: Plugging the AC power cord into a wall socket will cause the printer carriage to move up. When AC power is not connected properly or the PoE is not functioning, the colon will not flash (see Error Messages in Chapter 6). 2.8. Wall Mounting ...
Page 23 - Figure 2-16. Sample of Default FINRA Print Style for Line 1.; Acceptable Print Media
Chapter 2: Installation 724-746-5500 | blackbox.com 2-13 4. Is the Auto-Sync Time Clock connected to a network connection (Ethernet RJ-45)? This step is not required to perform a test printout when first installing the Auto-Sync Time Clock. 5. Is the Auto-Sync Time Clock plugged into an AC wall outl...
Page 24 - Carbon Paper: The Auto-Sync Time Clock will print on both carbon and; Adjusting the Print Margin
Auto-Sync Time Clock 2-14 724-746-5500 | blackbox.com Carbon Paper: The Auto-Sync Time Clock will print on both carbon and carbonless paper. The imprint will print through up to six copies, depending on the quality of the document used. Carbon and carbonless paper deteriorates over time. Humidity,...
Page 25 - Front Panel Reset Button
Chapter 2: Installation 724-746-5500 | blackbox.com 2-15 P. - Paper Detect Only: This setting will disable the Print Bar and automatically print when media is inserted into the Auto-Sync Time Clock and contacts the print margin (Paper Sensor). For this method, you must set a desired print margin u...
Page 26 - Specifications; Standards Compliance:
Auto-Sync Time Clock 2-16 724-746-5500 | blackbox.com 2.11. Specifications Power Requirements: 120 VAC ±10%, 60 Hz 100 and 230 VAC ±10%, 50/60 Hz Power Consumption: Normal 4.5W, Maximum 25W. Power Failure Memory Protection: Built-in lithium coin battery (up to 12 months). Communication: 10/100 BaseT...
Page 27 - operations for 6 hours or 400 prints.; Power over Ethernet Overview
Chapter 2: Installation 724-746-5500 | blackbox.com 2-17 Options Full Power Reserve (FPR): Optional, 9.6V, 700mAh NiCad rechargeable battery. When fully charged, it will maintain normal operations for 6 hours or 400 prints. Power over Ethernet (PoE): Optional, and includes 9.6V, 700mAh NiCad recharg...
Page 29 - Getting Started; Connecting to the Auto-Sync Time Clock using Zeroconf; Safari
Chapter 3: Quick-Start 724-746-5500 | blackbox.com 3-1 3. Getting Started The following prerequisites are recommended: Ethernet connection to connect the clock to for time sync and configuration. AC power (Auto-Sync Time Clock comes with 6 foot long cable attached to power adapter if not equippe...
Page 30 - Or it is recommended to:
Auto-Sync Time Clock 3-2 724-746-5500 | blackbox.com Figure 3-2. Using Safari with Bonjour to Find Auto-Sync Time Clock. Firefox without Bonjour: Use the Auto-Sync Utility which is discussed in detail in Chapter 5 to discover and connect to the clock. If Firefox is your default browser it can be use...
Page 32 - First Time Set up of the Auto-Sync Time Clock; if a new User is not desired.; Look – Skip
Auto-Sync Time Clock 3-4 724-746-5500 | blackbox.com NOTE: If this is not your first time connecting to this Auto-Sync Time Clock and a “Favorites” bookmark was created in your Web browser, select it from the Favorites/Bookmarks menu, and the Auto-Sync Time Clock Login page will be displayed. In thi...
Page 33 - Click the “Test Time Sync” button to check the connection with
Chapter 3: Quick-Start 724-746-5500 | blackbox.com 3-5 Look – Skip Step 4 if the default general print options are acceptable. 5. To define custom print out, click on the Print Lines 1 & 2 link under Print and the Print Lines 1 & 2 screen will appear (see Figure 4-10). Click on the button to...
Page 35 - Operation; General Information; Enter information to generate e-mail notification.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-1 4. General Information After the Auto-Sync Time Clock has been unpacked, wall mounted (optional), connected to a network, and plugged into AC power, the Zeroconf capability should allow the clock to be automatically detected with a Web browser. It...
Page 36 - perform the Zeroconf function for discovery.; Auto-Sync Time Clock Web Interface
Auto-Sync Time Clock 4-2 724-746-5500 | blackbox.com Certain firewalls will only partially block Bonjour packets, so if you experience intermittent behavior, check the firewall settings and verify that Bonjour is listed as an exception and is allowed to receive incoming packets. Bonjour will configu...
Page 37 - Login; the following procedure to create a new user and/or edit a password.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-3 Figure 4-1. Auto-Sync Time Clock Web Page. The following links appear on every Auto-Sync web page: Home The “Home” link will always return you to the Auto-Sync Time Clock Information page (see Figure 4-1). Contact The “Contact” link displays suppo...
Page 38 - How to Create Users; Click on the; button to create a new user, and the User Settings screen will; at a time per clock.
Auto-Sync Time Clock 4-4 724-746-5500 | blackbox.com NOTE: The Auto-Sync Time Clock setup parameters can be customized at any time and do not have to be changed in the following order. However, it is recommended to create a user. NOTE: After logging in, the Clock Information screen will appear. It i...
Page 39 - Are you sure you; You cannot delete the Admin user.; Normal Login; Invalid username or password. Please try again.; How to Custom Configure the Auto-Sync Time Clock
Chapter 4: Operation 724-746-5500 | blackbox.com 4-5 NOTE: The only acceptable characters for a Username and Password are ‘a-z’ upper and lowercase, ‘0-9’, (-) dash, (_) underscore, and (*) asterisk. Please make a note of your Username and Password and keep in a safe place. 4. Click on the Edit butt...
Page 41 - Default Gateway for the Web Clock. May have to obtain from network
Chapter 4: Operation 724-746-5500 | blackbox.com 4-7 Figure 4-5. Network Clock Settings. 8. Select to Use DHCP (Dynamic Host Configuration Protocol) which is a protocol used by networked devices (clients) to obtain the parameters necessary for operation in an Internet Protocol network. This is the d...
Page 42 - How to Set the Print Options; Select the Minute Format from the dropdown menu (default = 60; print line will not be active if more than 10; line was printed. The range is 0 to 60; line is always
Auto-Sync Time Clock 4-8 724-746-5500 | blackbox.com 4.1.6. How to Set the Print Options 1. Click on the General Settings link under Print, and the Print General Settings screen will appear (see Figure 4-6). 2. Select the Minute Format from the dropdown menu (default = 60 th ). An example of this wo...
Page 43 - Print Line 2
Chapter 4: Operation 724-746-5500 | blackbox.com 4-9 5. Select to Print Leading Zero, On or Off (default = On). An example of this feature would be: if the actual date is 07/08/2008, with leading zero ON, the display = 07/08/2008, and with OFF, the display = 7/8/2008. 6. Select to Print Direction, L...
Page 44 - For auto numbering select: Print the same number all the time
Auto-Sync Time Clock 4-10 724-746-5500 | blackbox.com Figure 4-9. Example of Both Left & Right Printing. 7. For auto numbering select: Print the same number all the time OR….select Print number Nth times & increment by 1. You must enter the Nth number if using this selection (default value =...
Page 45 - NOTE: Lines cannot be edited. If a mistake is made, press the
Chapter 4: Operation 724-746-5500 | blackbox.com 4-11 which can be printed on each line (total allowable length = 150 dots or approximately 21 characters). Also, a maximum of 10 rows can be added. See Appendix A for a character table which shows character size as a % of dots for regular and bold cha...
Page 46 - generate the error message “; How to Set Time Synchronization
Auto-Sync Time Clock 4-12 724-746-5500 | blackbox.com NOTE: Only uppercase characters will be printed. Every time you enter text or a symbol, and press the Add Text or Add Symbol buttons that is considered a “row” which appears in the row box. A maximum of 10 rows will be accepted. Trying to save a ...
Page 47 - Time Server Setup; or
Chapter 4: Operation 724-746-5500 | blackbox.com 4-13 4. Enter the Sync Retry Attempts: (the default & maximum = 3). This is the # of times that any time server would be tried if time synchronization fails. 5. Select “Ignore Deviation Error” option for the maximum deviation (absolute difference ...
Page 48 - Last Successful Sync and Last Successful Attempt fields are read
Auto-Sync Time Clock 4-14 724-746-5500 | blackbox.com 3. Highlight the desired time server in the list, and click on the , or buttons to modify or delete an existing time server. NOTE: The only editable field for a predefined time server is Enabled, but if the time server was user created, then the ...
Page 49 - DNS Server Setup; purpose of locating and addressing these devices world-wide.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-15 4.1.7.3. DNS Server Setup 1. Click on the DNS Servers link under Time Sync, and the DNS Servers Settings screen will appear displaying the four (4) default public DNS servers (see Figure 4-14). 2. Enter Domain Name (default = local as Zero Config...
Page 50 - How to Setup E-Mail and SNMP Trap Notification
Auto-Sync Time Clock 4-16 724-746-5500 | blackbox.com 4.1.8. How to Setup E-Mail and SNMP Trap Notification Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. While electronic mail server software uses SMTP t...
Page 53 - SNMP Trap Setup; information from the network administrator.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-19 4.1.8.2. SNMP Trap Setup Simple Network Management Protocol (SNMP) is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention either on-site or remotely. A network administrator ...
Page 54 - Click the; How to Setup Time Synchronization Schedules; button to edit an existing schedule, or click on the; button to create a
Auto-Sync Time Clock 4-20 724-746-5500 | blackbox.com 5. Click on Enabled to make the SNMP trap server active for alerts. If unchecked, no SNMP trap alerts will be used. 6. Click the button to save the SMTP trap settings. 4.1.9. How to Setup Time Synchronization Schedules At a pre-determined time of...
Page 55 - Select the schedule start date from the drop down menus.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-21 NOTE: Care must be exercised when setting up Time Sync schedules because a maximum of 8 separate Time Sync schedules can be set up. Each of these 8 schedules could be enabled and have up to a maximum of 12 scheduled time syncs per day. The flash ...
Page 56 - How to Setup Report Schedules; it was run will be created from the clock database. The contents of a
Auto-Sync Time Clock 4-22 724-746-5500 | blackbox.com Figure 4-21. Schedule Settings. 8. Click on the button to save the schedule information, or click on the button to return to the Home page without saving. 4.1.10. How to Setup Report Schedules At a pre-determined time of the day and day of the we...
Page 57 - The following would be created for Daily when:; How to Setup Backup Schedules; Backup; file is a text file generated from the database based; Auto-Sync Time Clock Utilities
Chapter 4: Operation 724-746-5500 | blackbox.com 4-23 The following would be created for Daily when: Run every 1 day(s) = a Report file just for the previous day, Run every 2 day(s) = a Report file with the previous 2 days of transactions, Run every 3 day(s) = a Report file with previous 3 day...
Page 58 - Utility Settings for FTP Server
Auto-Sync Time Clock 4-24 724-746-5500 | blackbox.com Also, use the Auto-Sync Utility CD to get clock configuration and/or transaction files with the built-in FTP capability provided by the utility (see Chapter 5). 4.1.12.1. Utility Settings for FTP Server The Auto-Sync Time Clock can backup and/or ...
Page 59 - Performing Backup and Restore; button to perform the Backup and the status will
Chapter 4: Operation 724-746-5500 | blackbox.com 4-25 4.1.12.2. Performing Backup and Restore The Auto-Sync Time Clock has a built in utility that can be used to Backup and/or Restore the clock configuration and transaction files. Please consult Chapter 5 for details on how to use the Auto-Sync Util...
Page 60 - example of a typical text transaction file:; Message
Auto-Sync Time Clock 4-26 724-746-5500 | blackbox.com NOTE: It is recommended to open the text version of the transaction file using MS Word® or Excel rather than Notepad. The filename for the clock transaction file will begin with the last 3 character pairs of the unique clock MAC address (see Figu...
Page 62 - clocks. The error message “; Reports Utility; Select the Order you want the report data to appear in.
Auto-Sync Time Clock 4-28 724-746-5500 | blackbox.com NOTE: The restore utility is recommended to be used when the clock has been reset to factory default settings. It can also be used to copy the configuration settings from one clock to a single clock. It is recommended to use the Auto-Sync Utility...
Page 63 - All failed; following for a transaction view examples:; ”. See the following example which indicates a failure on; the first sync retry and then a connection.
Chapter 4: Operation 724-746-5500 | blackbox.com 4-29 5. Click on the button to save the report settings. 6. Click on the View Transactions tab to view the transactions based upon the previously defined and saved settings (see Figure 4-28). All failed synchronizations will appear in red when viewed ...
Page 64 - NOTE: The display will only show 25 transactions. Click the
Auto-Sync Time Clock 4-30 724-746-5500 | blackbox.com “USER TIME SYNC” – Used to designate that a manual time sync has been performed using the Reset function from Diagnostics (see How to Reset the Clock in Chapter 6). Figure 4-28. View Transactions Example. NOTE: The display will only show 25 trans...
Page 65 - Utility; Installing the Auto-Sync Utility
Chapter 5: Utility 724-746-5500 | blackbox.com 5-1 5. Getting Started It is recommended to install the Auto-Sync Utility for ease-of-use to discover and connect to your Auto-Sync Time Clock(s). This utility eliminates the need of having to use Bonjour with your browser, which for Internet Explorer m...
Page 66 - Using the Auto-Sync Utility
Auto-Sync Time Clock 5-2 724-746-5500 | blackbox.com Figure 5-2. Setup Maintenance. 3. When the “InstallShield Wizard Complete” screen appears, click on the Finish button to end installation and launch the utility, if checked (see Figure 5-3). Figure 5-3. Finish Install of Auto-Sync Utility. 5.2. Us...
Page 67 - How to Discover & Connect to a Auto-Sync Time Clock; manufacturer for identification.
Chapter 5: Utility 724-746-5500 | blackbox.com 5-3 Replicate a previously created clock configuration to multiple clocks with the feature. Using this function requires knowledge of the operation concepts described in Chapter 4 of this Guide. Update the clock firmware, download configuration, and...
Page 68 - discovery information.; to that screen, and click the Start Discovery; button to begin the search; After entering Discovery
Auto-Sync Time Clock 5-4 724-746-5500 | blackbox.com 2. From the main menu, click on the View menu and select the submenu Settings. The Settings and Auto discovery tabs will appear on top. If necessary, from the Settings screen, click on the Discovery Settings tab to change the discovery settings. T...
Page 69 - Default clock name with
Chapter 5: Utility 724-746-5500 | blackbox.com 5-5 Figure 5-6. Auto-Sync Time Clock Login. If this is your first time logging into the clock, enter the default Username = Admin Password = password If this is not your first time logging into the clock, enter your case-sensitive Username (max = 20 cha...
Page 70 - How to Create a Centralized Transaction Report; From the main menu, click on View and select Advanced options
Auto-Sync Time Clock 5-6 724-746-5500 | blackbox.com 5.2.2. How to Create a Centralized Transaction Report NOTE: Before using this function of the Auto-Sync Utility you MUST have performed a Backup of each clock to have created a text transaction report file. Also, all the desired report files must ...
Page 71 - Date Range Selected.
Chapter 5: Utility 724-746-5500 | blackbox.com 5-7 Figure 5-9. Select Report Directory. 7. Press the “Generate Report from File(s)” button and the utility will create the report and automatically open when complete. The report will be created and saved in the same folder with the transaction files t...
Page 72 - NOTE: The transaction file will automatically be named auto-; Advanced Function of Downloading to Auto-Sync Time Clocks; From the main menu click on View and select the Advanced options
Auto-Sync Time Clock 5-8 724-746-5500 | blackbox.com NOTE: The transaction file will automatically be named auto- sync_time_sync_report.html or .txt (see Figure 5-9). The transaction report file created in either html or text format can be easily edited. Every time you create a report file the previ...
Page 73 - Operation status will be displayed here
Chapter 5: Utility 724-746-5500 | blackbox.com 5-9 Figure 5-11. Auto Discovery Download. 3. Browse to select the shared clock file using the Windows Open dialog (see Figure 5-12). For example, this file could be a configuration file labeled “ATVSConfig.bin” and in this example, this file was previou...
Page 74 - NOTE: If updating clock firmware, click on the; Download open, click on View; Operation status displayed here
Auto-Sync Time Clock 5-10 724-746-5500 | blackbox.com 4. Once you have located the original configuration file, click on the now active button to download the clock configuration file to the selected clock(s). NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before ...
Page 75 - Auto-Sync Time Clock Menu Selections; Start Auto-Sync Time Clock discovery – Use this; button to save the settings you have defined on; Print clock information – Use this; to print to your default printer a list of; Exit – Use this function to close the Auto-Sync Utility.
Chapter 5: Utility 724-746-5500 | blackbox.com 5-11 NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before performing any clock firmware updates. FAILURE to do this could result in loss of clock configuration and/or the transaction database! NOTE: If updating clock...
Page 76 - View Menu Functions; refreshed every 60 minutes.
Auto-Sync Time Clock 5-12 724-746-5500 | blackbox.com View Menu Functions Settings – Use this function to enter discovery settings for Domain name to allow discovery in multiple domains. Also, set clock discovery timeout of Auto-Sync Utility function. Domains can be deleted from the list to browse...
Page 77 - Enter email from and To address used for email notification
Chapter 5: Utility 724-746-5500 | blackbox.com 5-13 Figure 5-15. View Utility Settings – Monitoring Settings. From the Monitoring Settings tab click on the Mail Account Settings (see Figure 5-16) to; - Enter email from and To address used for email notification; Figure 5-16. View Utility Settings – ...
Page 79 - From Advanced options; : clear all sync transactions stored in the clock.; Reset Config; : Reset the clock configuration to factory default settings. This; Factory Reset; : Clear all transactions and reset clock configuration to factory
Chapter 5: Utility 724-746-5500 | blackbox.com 5-15 Figure 5-20. Auto-Sync Utility Get Configuration File. NOTE: Operation status will appear below. Press the clear button to clear status. From Advanced options Clock Config/Transaction file to; Get selected clock configuration: copy the configurat...
Page 81 - Help Menu Functions
Chapter 5: Utility 724-746-5500 | blackbox.com 5-17 Help Menu Functions About – Use this function to display the About screen (see Figure 5-23). Click on the OK button to close. Figure 5-23. Auto-Sync Utility About Screen. User Guide – Use this function to open the PDF version of the Auto-Sync T...
Page 83 - Maintenance; Auto-Sync Time Clock Diagnostics; How to Display Clock Configuration
Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-1 To prevent damage to the Auto-Sync Time Clock, it is recommended to use only paper type media. Special care should be taken to avoid inserting paper with staples, paper clips, or other fastening devices directly under the print frame as damage c...
Page 84 - How to Manually Time Sync the Clock; Select Yes and press the; - Successfully sync
Auto-Sync Time Clock 6-2 724-746-5500 | blackbox.com 6.2. How to Manually Time Sync the Clock Use this function to ensure the clock is able to sync with the desired time server, and/or force a time sync to set the time. 1. Click on the Diagnostics link under Clock, and the Clock Diagnostics screen w...
Page 85 - How to Perform LCD Display Clock Diagnostics; Press the; button to test the clock LCD display by lighting all the; automatically terminate after 15 seconds.; How to Reset the Clock
Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-3 6.3. How to Perform LCD Display Clock Diagnostics 1. Click on the Diagnostics link under Clock, and the Clock Diagnostics screen will appear. Then click on the LCD Display tab and the LCD Display screen will appear (see Figure 6-3). Figure 6-3. ...
Page 86 - Failed; button. The status will be displayed after the operation.; Status Area; Information
Auto-Sync Time Clock 6-4 724-746-5500 | blackbox.com Figure 6-5. Clock Reset. NOTE: If any of the clock reset commands fail, you will see a red “ Failed ” in the status area. All of the reset commands will appear in the transaction report highlighted in orange. See the following for an example of re...
Page 87 - Select Yes for, “Do you want to reset the print number?” by pressing the; button. The status will be displayed after the operation. If; How to Perform Remote Connection Test; this clock and a remote host.
Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-5 4. Select Yes for, “Do you want to reset the print number?” by pressing the button. The status will be displayed after the operation. If everything is Ok, you will see “Successful” in the Status field. This will reset the Print Number to 1 or to...
Page 88 - Display Messages
Auto-Sync Time Clock 6-6 724-746-5500 | blackbox.com 6.6. Display Messages 6.6.1. Normal Startup When the AC power is connected to the clock, the display on the clock will flash “boot”, then sequentially display the complete IP address twice, and finally show the normal display of date and time. See...
Page 89 - Time Synchronization Validation
Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-7 6-7. Colon Status. 6.6.3. Time Synchronization Validation At a pre-determined time of the day and day of the week (see How to Setup Time Synchronization Schedules), the Auto-Sync Time Clock can be set to confirm or validate that a time/date sync...
Page 90 - Error; General Print Error.; Unlock cover and remove. Press the Reset; E I Pr
Auto-Sync Time Clock 6-8 724-746-5500 | blackbox.com NOTE: An error message can be cleared by removing the cover and pressing the “Reset” button (see Figure 6-9). The Reset button will NOT clear the configuration and/or transaction information (i.e., DST & print line styles) stored in the clock ...
Page 91 - E 2 Pr
Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-9 Error Message Cause Solution E 2 Pr Timing Sensor, Carriage Stuck. Unlock cover and remove. Set Auto-Sync Time Clock on side with the ribbon side up. Press the Reset button to reset the printer carriage and blow air into the printer platen to re...
Page 92 - ASTCRCB; How to Replace the Ribbon Cartridge
Auto-Sync Time Clock 6-10 724-746-5500 | blackbox.com Should you need further assistance in clearing an error message: 1. Visit our website at: http://www.blackbox.com 2. Call us 24/7 at: 1 (724) 746-5500 or fax (724)-746-0746 3. E-mail us at: [email protected] NOTE: There is no ribbon life counter ...
Page 93 - WAN Service Discovery; Wide Area Service Discovery; Wide Area Service Discovery Setup
Chapter 7: WAN Service Discovery 724-746-5500 | blackbox.com 7-1 This chapter discusses special issues that might be related to configuring the Auto-Sync Time Clock for Wide Area Network (WAN) service discovery. 7. Wide Area Service Discovery “Wide Area Service Discovery” is the expansion of mDNS pr...
Page 94 - Wide Area Clock Discovery
Auto-Sync Time Clock 7-2 724-746-5500 | blackbox.com Figure 7-2. Configure DNS Server Settings. 3. Change the domain name from “local” to the domain name of your network. For example, you companywide domain name might be “apple.com” or “dns-sd.org”. 4. Enter the IP address of your companywide DNS se...
Page 95 - Discovery
Chapter 7: WAN Service Discovery 724-746-5500 | blackbox.com 7-3 3. In the Domain Name field, enter the domain name of your network and press the Red Arrow button to load the Domain Name in the list on the right for discovery of all clocks in your companywide domain (see Figure 7-3). For example, th...
Page 97 - Page; Consult the Quick-Start Guide that came with your clock.; and configuration files.; for cable extension.
Chapter 8: Frequently Asked Questions (FAQs) 724-746-5500 | blackbox.com Page 8-1 FAQ-1. How do I find and connect to my Auto-Sync Time Clock using the auto discovery Zero Configuration Protocol? Please install and run the Auto-Sync Utility that came on the CD with your clock. See Chapter 5 of thi...
Page 99 - default settings or delete the transaction records.
Chapter 8: Frequently Asked Questions (FAQs) 724-746-5500 | blackbox.com Page 8-3 FAQ-12. How do I setup my clock for custom print lines? You can create 2 custom print lines and save them in the clock’s flash memory. Consult the Installation and Operation Guide, see How to Set the Print Options in...
Page 101 - provide OATS compliance insurance.; End
Chapter 8: Frequently Asked Questions (FAQs) 724-746-5500 | blackbox.com Page 8-5 NOTE: Each clocks transaction records should be maintained with backups to provide OATS compliance insurance. NOTE: Each clocks transaction records when backed up to the FTP server will appear as a text file with a uni...
Page 102 - Make sure the PC (on which you are running the Auto-Sync Utility) is
Auto-Sync Time Clock Page 8-6 724-746-5500 | blackbox.com The clocks that were found in your network domain will appear in the list. FAQ-24. I have assigned a static IP address to the clock but I can’t find the clock using the Auto-Sync utility? Make sure no other device is using the IP address ...
Page 103 - Appendix A; Character Spacing; Character
Appendix A 724-746-5500 | blackbox.com A-1 Character Spacing The following table can be used as a guideline to estimate the amount of space used by each character in regular and/or bold font when printed. NOTE: If the month symbol is selected, the month will be printed using three alphabetical lette...
Page 105 - BLOCK; Default NTP Time Servers
Appendix A 724-746-5500 | blackbox.com A-3 Character Regular Font Length Bold Font Length BLOCK 07 = 4.67% MAC ADDR 119 = 79.33% IP MAC ADDR 140 = 93.33% Ç 07 = 4.67% 10 = 6.67% Ä 07 = 4.67% 10 = 6.67% É 07 = 4.67% 10 = 6.67% Ö 07 = 4.67% 10 = 6.67% Ü 07 = 4.67% 10 = 6.67% Ñ 07 = 4.67% 10 = 6.67% WE...
Page 106 - Glossary of Terms; Term
Auto-Sync Time Clock A-4 724-746-5500 | blackbox.com NOTE: System allows user to configure up to 32 time servers System provides 18 Stratum 1 NTP servers for user to select as default listed below Host Name Location Number bigben.cac.washington.edu University of Washington, Seattle, WA 1 montpel...
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