Page 2 - Trademarks Used in this Manual
Page 2 724-746-5500 | blackbox.com Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. IBM is a registered trademar...
Page 3 - FCC and IC RFI Statements/NOM Statement; FEDERAL COMMUNICATIONS COMMISSION AND; de que el aparato eléctrico sea operado.
Page 3 724-746-5500 | blackbox.com FCC and IC RFI Statements/NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict ...
Page 4 - NOM Statement
Page 4 724-746-5500 | blackbox.com NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usa...
Page 6 - Safety Instructions; short circuits and false voltages at the serial interface.; Repair
Page 6 724-746-5500 | blackbox.com Safety Instructions Safety Instructions For reliable and safe long-term operation of your ServSwitch DKM FX, follow these guidelines: Installation • Only use in dry, indoor environments. • The ServSwitch DKM FX and the power supply units can get warm. Don’t put the...
Page 7 - Table of Contents; Chapter
Page 7 724-746-5500 | blackbox.com Table of Contents Chapter Page 1. Specifications .........................................................................................11 1.1 Interfaces .........................................................................................11 1.1.1 DVI-D Singl...
Page 11 - Chapter 1: Specifications; Keyboard
Page 11 724-746-5500 | blackbox.com Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D single-link standard can be transmitted. This includes, for example, monitor resolutions such as ...
Page 12 - CATx device communication requires a 1000BASE-T connection.
Page 12 724-746-5500 | blackbox.com Chapter 1: Specifications 1.1.4 RS-232 (Serial) The communication takes place with a transmission speed of up to 115.2 kbps, regardless of the file format, eight data bits and a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible. 1.1....
Page 13 - maximum possible extension distance is cut in half.; Type of Interconnect Cable
Page 13 724-746-5500 | blackbox.com Chapter 1: Specifications Table 1-1. CATx interconnect cable. Cable Type Description CATx solid-core 24 AWG cable This S/UTP (CAT5e) cable confoms to EIA / TIA-568-B. Uses four pairs of 24 AWG wires. Connects according to EIA / TIA-568-B (1000BASE-T). CATx solid-c...
Page 14 - double the maximum acceptable cable length.; Type of Connector
Page 14 724-746-5500 | blackbox.com Chapter 1: Specifications Table 1-4. Maximum acceptable fiber cable length. Cable Type Distance Single-mode 9-µm 32,800 ft. (10,000 m) Multimode 50-µm (OM3) 3280 ft. (1000 m) Multimode 50-µm 1300 ft. (400 m) Multimode 62.5µm 650 ft. (200 m) NOTE: If you use single...
Page 15 - Supported Peripherals
Page 15 724-746-5500 | blackbox.com Chapter 1: Specifications 1.3 Supported Peripherals You can use the KVM extenders described in Tables 1-7 and 1-8 with the ServSwitch DKM FX: Table 1-7. KVM extender with CATx connection. Product Code Description ACX1T-11-C KVM CPU unit, single-head, 2x USB HID AC...
Page 18 - Environmental Conditions
Page 18 724-746-5500 | blackbox.com Chapter 1: Specifications 1.5 Power Supply Power — ACXC48, ACXC32, ACXC16: 90–240 VAC, 50–60 Hz internal power supply; All other models: Voltage: 100–240 VAC, 50–60 Hz; ACX288, ACX288-PS: 202 W max. without I/O boards; ACX160, ACX160-PS: 188 W max. without I/O boa...
Page 30 - Diagnostics and Status
Page 30 724-746-5500 | blackbox.com Chapter 2: Overview 2.6 Diagnostics and Status 2.6.1 Status LEDs The ServSwitch DKM FX and DKM FX Compact LED indicators are shown in Figures 2-12 through 2-22, and described in Tables 2-14 through 2-25. 1 2 Figure 2-12. CPU board, front view.
Page 31 - purple or light blue.
Page 31 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-14. Status LEDs on the CPU board. Number LED Status Description 1 Status 1 White CPU board is in registration process Blue flashing Registration at the matrix is started Red flashing Registration is in progess Green flashing Operating c...
Page 32 - CATx
Page 32 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-15. Status LEDs on the I/O boards. Number LED Status Description 1 Status 1 Light blue I /O board in boot process Red flashing I /O board in registration process Green flashing Operating condition, I /O board registered at the matrix Gr...
Page 34 - Table 2-18. Status LEDs on the power supply unit; Table 2-19. Status LEDs on the power supply unit; Status LEDs on ACXC16, ACXC32, and ACXC48
Page 34 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-18. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). Number LED Status Description 1 AC input OK (green) On Operating condition 2 DC output OK (green) On Operating condition 3 O/ T (yellow) Off Normal temperature On High t...
Page 35 - LAN Port LEDs on the ACXC16, ACXC32, and ACXC48
Page 35 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-20. Status LEDs on the ACXC16, ACXC32, and ACXC48. Number LED Status Description 1 Status 2 White CPU board is in registration process Red flashing Registration at the matrix is started Off Operating condition 2 Status 1 White CPU boad ...
Page 36 - Table 2-23. Status LEDs at the ports of the; Power Supply Unit LEDs on the ACXC16, ACXC32, and ACXC48
Page 36 724-746-5500 | blackbox.com Chapter 2: Overview I/O Port LEDs on the ACXC16, ACXC32, and ACXC48 1 2 Figure 2-20. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Table 2-22. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Number LED 1 Link status port 1 2 Link status port 2 Table 2-23. Status LEDs ...
Page 37 - Table 2-24. Power supply unit LEDs of the; Fan Tray Status LEDs on ACXC16, ACXC32, and ACXC48
Page 37 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-24. Power supply unit LEDs of the ACXC16, ACXC32, and ACXC48 I/O boards. Number LED Status Description 1 Status PSU 1 (green) On Operating condition Off Power supply unit off 2 Status PSU 2 (green) On Operating condition Off Power suppl...
Page 40 - • The port with four static blue squares is currently selected.
Page 40 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-27. Extender recognized. Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2.0 CPU unit Port connected t a USB 2.0 CON unit Port is configured as a CON port for customer-specific applic...
Page 41 - The context functions in Table 2-29 are available:; To reload the Matrix View:
Page 41 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-28. Extender information. Symbol Description Extender name Name of the selected extenders Extender type Type of the selected extender Port ID Number of the selected port Device name Name of the connected console or CPU Connections Listi...
Page 44 - The following information is shown in the Network Status menu:; Java Tool
Page 44 724-746-5500 | blackbox.com Chapter 2: Overview The following information is shown in the Network Status menu: Table 2-31. Network status. Field Description DHCP Information if the network settings are applied dynamically. Display Y (Yes) or N (No) IP address Information about the IP address...
Page 45 - You can access the menu via OSD or Java:
Page 45 724-746-5500 | blackbox.com Chapter 2: Overview 2. Use the left-mouse button to click on the network port of the CPU board. The corresponding network status will be shown in the right part of the working area. 2.6.5 Firmware Status The current firmware status of the installed boards is shown...
Page 47 - The following information is shown in this menu:
Page 47 724-746-5500 | blackbox.com Chapter 2: Overview Click on the plus resp. minus symbol in the upper right corner of the working area to expand and retract all module information with one click of the left-mouse button. 2.6.6 Firmware Status Extender The current firmware status of the connected...
Page 50 - Filter Function
Page 50 724-746-5500 | blackbox.com Chapter 2: Overview Logging system activities start when opening the Monitoring menu, and remain active until the appropriate tab is closed. During logging, the activities are written continuously into logging files and stored locally. This process can be set with...
Page 51 - The following filter options are available:; Recording Function
Page 51 724-746-5500 | blackbox.com Chapter 2: Overview The following filter options are available: Table 2-36. Filter options. Option Description Date Messages of a defined range will be filtered. Facility Messages of a defined facility will be filtered. Severity Messages of a defined severity will...
Page 53 - Chapter 3: Installation; Setup of the ServSwitch DKM FX
Page 53 724-746-5500 | blackbox.com Chapter 3: Installation 3. Installation 3.1 System Setup NOTE: If you are a first-time user, we recommend that you set up the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system m...
Page 54 - Example Applications
Page 54 724-746-5500 | blackbox.com Chapter 3: Installation 7. If you have a video matrix, connect the video source directly to the ServSwitch DKM FX by using the interconnect cables (coax, fiber). 8. Connect the 5-VDC power supply units to the CPU units. 9. Start the system. 3.2 Example Application...
Page 59 - Chapter 4: Configuration; Only selected keyboard commands are available.
Page 59 724-746-5500 | blackbox.com Chapter 4: Configuration 4. Configuration 4.1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use. To enter Command Mode, use a hotkey sequence, and to exit Command Mode, press <Esc>. Wh...
Page 60 - hotkeys for the KVM matrix and the U-Switch.
Page 60 724-746-5500 | blackbox.com Chapter 4: Configuration You can change the hotkey sequence to enter Command Mode. The following table lists the hotkey codes for the available key sequences: Table 4-2. Command mode components. Hotkey code Hotkey 1 <Left-Ctrl> + <Left-Shift> + <i&g...
Page 61 - You can enter the OSD of the ServSwitch DKM FX:
Page 61 724-746-5500 | blackbox.com Chapter 4: Configuration 4.2.1 Control via OSD Figure 4-1. OSD icon. Via OSD (on-screen display), you set the configuration of the ServSwitch DKM FX operating system. The settings of the Configuration menu are described in this chapter. All other menus are describ...
Page 62 - Menu Structure
Page 62 724-746-5500 | blackbox.com Chapter 4: Configuration Menu Structure Figure 4-2. Menu structure. The general layout of the OSD is structured into three areas: • Upper status area (top-most two text lines) • Working area • Lower status area (lowest two text lines)
Page 63 - Keyboard control
Page 63 724-746-5500 | blackbox.com Chapter 4: Configuration Keyboard control You can select between the following keyboard commands: Table 4-3. Keyboard commands. Function Keyboard command Left cursor—only within an input field or a switching screen <Cursor-Left> Right cursor—only within an i...
Page 64 - Sorting Function; Password request
Page 64 724-746-5500 | blackbox.com Chapter 4: Configuration Sorting Function You can sort lists and tables in the Java Tool. Table 4-4. Sorting functions. Function Keyboard command Sort ID numbers in a descending order or in an ascending order by pressing the keyboard command twice (ID) <F1> ...
Page 65 - Requirements
Page 65 724-746-5500 | blackbox.com Chapter 4: Configuration Access to the configuration menu requires administrator rights. User login is mandatory. Table 4-5. Menu login parameters. Field Input User admin Password admin NOTE: For security reasons, change the administrator password as soon as possi...
Page 66 - Computer Connection to the ServSwitch DKM FX
Page 66 724-746-5500 | blackbox.com Chapter 4: Configuration Computer Connection to the ServSwitch DKM FX NOTE: For a direct connection between the computer and ServSwitch DKM FX, use a cross-wired network cable. For a connection between the computer and ServSwitch DKM FX via switch or hub, use a st...
Page 67 - Menu structure
Page 67 724-746-5500 | blackbox.com Chapter 4: Configuration NOTE: Up to 12 connections between the matrix and the Java tool can be established at the same time because available sockets are limited. Menu structure Figure 4-6. Example menu view (system-switch). The menu structure of the Java tools i...
Page 68 - The Java tool contains its own support function.; Keyboard Control
Page 68 724-746-5500 | blackbox.com Chapter 4: Configuration The Java tool contains its own support function. You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner. Mouse Control You can select between the followin...
Page 69 - Reload Options
Page 69 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-7 (Continued). Keyboard commands. Function Keyboard command • Leave tables • Jump from tables into the previous filed <Ctrl> + <Left-Shift> + <Tab> NOTE: Various functions within the menus in the menu bar can be e...
Page 71 - On-line Configuration
Page 71 724-746-5500 | blackbox.com Chapter 4: Configuration On-line Configuration Configurations and system settings can be also edited via the Java tool in On-line mode with an active connection between matrix and Java tool. Figure 4-7. Menu System—System Data. To edit a configuration in online mo...
Page 72 - The default settings parameters are:; To set various font sizes for the Java tool, proceed as follows:
Page 72 724-746-5500 | blackbox.com Chapter 4: Configuration The default settings parameters are: Table 4-8. Default settings. Option Description IP/Hostname Default IP address of the matrix required for connection. User Default user name used for connection. Configuration Directory Default director...
Page 74 - • You can assign virtual CPUs to real CPUs.
Page 74 724-746-5500 | blackbox.com Chapter 4: Configuration The ServSwitch DKM FX has an option that provides an echo of all affected switching operations via serial interface or network interface. It enables you to track the current configurations of the matrix at any time so you can update your o...
Page 75 - OSD
Page 75 724-746-5500 | blackbox.com Chapter 4: Configuration OSD Select “Assignments > Virtual CPU Devices” in the main menu. Figure 4-11. Menu Assignments – Virtual CPU Devices. For an assignment, proceed as follows: 1. Select the virtual CPU in the list Virtual Devices that has to be assigned t...
Page 77 - You can assign real consoles to virtual consoles in this menu.
Page 77 724-746-5500 | blackbox.com Chapter 4: Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single consoles from a larger pool of consoles. The Java tool also offers the possibility to go directly from the Assignment menu to the Definiti...
Page 80 - The system configuration is set in this menu.
Page 80 724-746-5500 | blackbox.com Chapter 4: Configuration The selection boxes in the Virtual Console column contain a filter function so you can easily select a single CPU from a larger pool of CPUs (see Section 4.2.2). 4.4 System Settings You can configure the following system settings at the Se...
Page 81 - Select from the following settings:
Page 81 724-746-5500 | blackbox.com Chapter 4: Configuration Select from the following settings: Table 4-11. System data settings. Field Selection Description Device Text Enter the device name of the matrix (default: SWITCH 01) Name Text Enter the name of the configuration that is used to save the c...
Page 84 - You can select between the following settings:
Page 84 724-746-5500 | blackbox.com Chapter 4: Configuration You can select between the following settings: Table 4-13. Automatic ID settings. Field Selection Description Enable Auto Config Activated Automatically creates a new CPU or CON device if new extender units are connected (default) Deactiva...
Page 96 - You can select between the following buttons:; You have the following possibilities to access the menu:
Page 96 724-746-5500 | blackbox.com Chapter 4: Configuration You can select between the following buttons: Table 4-22. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 4.5 User Settings You have the possibility to configure the following user settings: 4.5.1...
Page 99 - To configure user access rights for CPUs, proceed as follows:
Page 99 724-746-5500 | blackbox.com Chapter 4: Configuration Java Tool Select “User > User Data” in the task area. Figure 4-35. Menu User—User Data screen. Table 4-25. OSD settings. Button Function New Create a new user Delete Delete an existing user Apply Create a new user account Cancel Reject ...
Page 100 - To create a new user, proceed as follows:; You can access the menu in two ways: via OSD or Java.
Page 100 724-746-5500 | blackbox.com Chapter 4: Configuration To create a new user, proceed as follows: 1. Press the “New” button. 2. Select a template of an existing user if applicable (choose template). 3. Press the “OK” button. 4. Set a user name. 5. Set password. 6. Set general access permission...
Page 101 - To create a Favorites list for you own user, proceed as follows:
Page 101 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-37. Menu Assignments – User Favorites. To create a Favorites list for you own user, proceed as follows: 1. Select CPUs from the list CPU Devices that have to be moved to the Favorites list. By pressing the key <a>, a CPU de...
Page 103 - A macro can execute up to 16 switching commands successively.
Page 103 724-746-5500 | blackbox.com Chapter 4: Configuration 4.5.3 User Macros In this menu, you can create macro commands for switching, disconnection, or user administration. The macro commands are created for each user separately. A macro can execute up to 16 switching commands successively. You...
Page 104 - You can access the menu in two ways: OSD or Java.
Page 104 724-746-5500 | blackbox.com Chapter 4: Configuration You can access the menu in two ways: OSD or Java. Figure 4-39. OSD and Java icons. OSD Select the user that you want to create a user macro for from the “Configuration > User Macros” in the main menu. Figure 4-40. Menu Configuration - ...
Page 105 - To create a macro for the selected user, proceed as follows:
Page 105 724-746-5500 | blackbox.com Chapter 4: Configuration 4. Set the necessary parameters P1 and P2 (for example, CON Devices or CPU Devices) for the selected macro command. 5. Confirm your inputs by pressing the <Enter> key and repeat the process for further macro commands, if necessary. ...
Page 106 - Extender Settings
Page 106 724-746-5500 | blackbox.com Chapter 4: Configuration For an efficient macro configuration, the following context functions are available: Via right-click on the tab Macros, macros can be assigned to other users by using the “Assign Macros to ...” function and can be copied from other users ...
Page 107 - The settings for the tab OSD Data are described in Section 4.8.2.
Page 107 724-746-5500 | blackbox.com Chapter 4: Configuration OSD Select “Configuration > EXT Units” in the main menu. Figure 4-43. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-29. Extender (EXT) units settings. Button Function New Create an extender ...
Page 108 - Set all relevant parameters for the extender unit.
Page 108 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-44. Menu Definition—EXT Units screen. You can select between the following buttons: Table 4-30. OSD settings. Button Function New Create a new extender unit Delete Delete an existing unit Apply Confirm changes of an extender unit...
Page 109 - Press the “Apply” button to save the new extender unit.
Page 109 724-746-5500 | blackbox.com Chapter 4: Configuration CAUTION: Created extender units are always set as fixed-port extenders. These configurations are necessary, if you want to switch, for example, USB 2.0 connections via the matrix. 4.6.1 Creating Flex-Port Extender Units Extenders with ID ...
Page 110 - You can access the menu via the OSD or Java icon:
Page 110 724-746-5500 | blackbox.com Chapter 4: Configuration To make a fixed port available again for Flex-Port extender units after deleting a fixed-port extender unit, restart the matrix. 4.7 CPU Settings New CPU devices are configured in this menu including their assignment to extenders. The ass...
Page 114 - You can perform the following console settings:
Page 114 724-746-5500 | blackbox.com Chapter 4: Configuration 4.8 Console Settings You can perform the following console settings: 4.8.1 CON Devices New CON devices are created in this menu including access rights and assignment to extenders. You can access the menu via OSD or Java: Figure 4-48. OSD...
Page 118 - Confirm the configuration by pressing the “Apply” button.
Page 118 724-746-5500 | blackbox.com Chapter 4: Configuration 2. Open the “CPU Access Control” tab. 3. Assign new access rights by using the right mouse button or the respective keyboard commands (see below). 4. Confirm the configuration by pressing the “Apply” button. NOTE: Once created, a new user...
Page 119 - separately for every console.
Page 119 724-746-5500 | blackbox.com Chapter 4: Configuration NOTE: The mouse and keyboard settings are console specific. You can set them separately for every console. OSD Select “Configuration > EXT Units” in the main menu. Figure 4-52. Menu Configuration—EXT Units screen. You can select betwee...
Page 121 - You can select between the following Extender OSD settings:
Page 121 724-746-5500 | blackbox.com Chapter 4: Configuration 4.8.3 Extender OSD In this menu, the settings for the Extender OSD settings can be adjusted. These are local settings that can be made individually for each console. You can select between the following Extender OSD settings: Table 4-42. ...
Page 122 - Figure 4-55. Menu Configuration – EXT Units
Page 122 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-55. Menu Configuration – EXT Units To change the Extender OSD settings, proceed as follows: 1. Select the console extender in the list EXT-Units whose Extender OSD settings has to be adjusted. 2. When confirming the selection by ...
Page 129 - Saving and Loading Configurations
Page 129 724-746-5500 | blackbox.com Chapter 4: Configuration • Right-click on the macro list to copy macros of the selected key into the cache by using the “Copy Key Macros” function. You can paste the macros from the cache into a key by using the “Paste Key Macros” function and you can reset all m...
Page 133 - You can access the menu via the Java icon:
Page 133 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-69. Menu Administration—Activate Configuration on Switch screen. 4.9.4 Saving of Configurations (External) You can save created configurations as a file, so that they will be independent of the matrix and transportable. You can a...
Page 135 - Export and Import Options
Page 135 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-72. Menu File–Open screen. 4.10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists (extender, CPUs, consoles and users) for exporting and importing again via Java tool...
Page 136 - Select the storage location for the export file.
Page 136 724-746-5500 | blackbox.com Chapter 4: Configuration 3. Select the storage location for the export file. 4. Confirm the export with the “Finish” button. Figure 4-74. Menu File–Export screen. 4.10.2 Import Options Configuration lists are imported in this menu. To import, proceed as follows: ...
Page 137 - The firmware of the matrix can be updated in this menu.
Page 137 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-75. Menu File–Import screen. 4.11 Firmware Update4.11.1 Matrix Update The firmware of the matrix can be updated in this menu. To access the menu, use the Java icon: Figure 4-76. Java icon. NOTES: To update the matrix, only use co...
Page 138 - Preparation
Page 138 724-746-5500 | blackbox.com Chapter 4: Configuration Preparation Follow these steps to prepare for the matrix update: 1. Save the matrix configuration externally. 2. Open “Extras > Options” in the menu bar and insert the directory from which the updated files should be sourced in the ”Fi...
Page 139 - the lower part of the working area.
Page 139 724-746-5500 | blackbox.com Chapter 4: Configuration 2. To start the update, press the “Update” button in the popup window that appears. 3. Restart the matrix after the update by pressing the “Restart matrix” button in the lower part of the working area. CAUTION: For a safe start of the mat...
Page 141 - Start the actual update process by pressing the “Update” button.
Page 141 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-80. Menu Administration – Update EXT Firmware. 5. Start the actual update process by pressing the “Update” button. NOTE: Just before the update process, all affected I/O boards will be set to Service Mode and retrieved gradually ...
Page 142 - Performing the Update in Expert Mode (Sequential Update)
Page 142 724-746-5500 | blackbox.com Chapter 4: Configuration Performing the Update in Expert Mode (Sequential Update) Follow these steps to prepare for the extender update: 1. Select “Administration > Update EXT Firmware” and select “Expert Mode” in the upper part of the working area. All update...
Page 143 - “Matrix > Deactivate Service Mode” in the task area.
Page 143 724-746-5500 | blackbox.com Chapter 4: Configuration FIgure 4-82. OSD View Service Mode. 3. Start the update by pressing the “Update” button in the lower part of the working area. 4. Quit Service Mode after updating upon request in the popup window or via “Matrix > Deactivate Service Mod...
Page 144 - To activate a function bundle, follow these steps:
Page 144 724-746-5500 | blackbox.com Chapter 4: Configuration To activate a function bundle, follow these steps: 1. Select “Administration > License Management” in the task area. Figure 4-84. Menu Administration – License Management. 2. Enter your license key in the working area under “Activate B...
Page 149 - To switch the console to any available CPU, follow these steps:
Page 149 724-746-5500 | blackbox.com Chapter 5: Operation The following information is shown in this menu: Table 5-1 Menu switch. Field Description CON device Assigned physical extender unit (CON unit) CON assigned Virtual CON device that is assigned to the real CON device CPU connected Currently co...
Page 151 - on the respective console in the list and select “Open CON Device.”
Page 151 724-746-5500 | blackbox.com Chapter 5: Operation Table 5-2. Switching button. Button Function Send Send effected switching operations to the matrix NOTE: By activating the function Auto Send in the left lower corner of the working area, switching operations will be done immediately without ...
Page 153 - You can select between the following switching functions:
Page 153 724-746-5500 | blackbox.com Chapter 5: Operation The following information is shown in this menu: Table 5-3. Extended switch menu fields. Field Description CON device The assigned physical extender unit. CON assigned Virtual CON device that is assigned to the real CON device. CPU connected ...
Page 155 - The following symbols are shown in the connection overview:; You can use the following button to perform a switching operation:
Page 155 724-746-5500 | blackbox.com Chapter 5: Operation NOTE: CPUs with respective consoles that do not have access rights will not appear in the list. The following symbols are shown in the connection overview: Table 5-5. Connection overview fields. Field Description The CON device is connected v...
Page 161 - Chapter 6: Serial Control; Command
Page 161 724-746-5500 | blackbox.com Chapter 6: Serial Control 6. Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface. 115.2K, 8, 1, NO (115.2 kbps, 8 data bits, 1 stop bit, no parity) Command <STX>, <command byte (CMD)>, [data bytes (D0…...
Page 162 - Sequence of a Data Communication; NOTE: The serial interface can be blocked while OSD is open.
Page 162 724-746-5500 | blackbox.com Chapter 6: Serial Control Special characters: ACK 0x06 NAK 0x15 STX 0x02 ETX 0x03 CR 0x0D ESC 0x1B HTAB 0x09 LF 0x0A Sequence of a Data Communication Table 6-1. Data communication sequence. ServSwitch KVM DKM FX Control CPU — 1. Send a command 2. Acquire a comman...
Page 165 - Table 6-7. Connection of input port with output port
Page 165 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-7. Connection of input port with output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x45 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 N...
Page 166 - Return input Port 17 for all output ports
Page 166 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Return input Port 17 for all output ports 0x1B 0x5D 0x46 0x07 0x00 0x11 0x00 Table 6-10. Request of CPU (input) for CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x46 2 To...
Page 167 - Return of CPU 34 for Console 23; Connection of CPU 43 with Console 23
Page 167 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Return of CPU 34 for Console 23 0x1B 0x5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00 Table 6-12. Connection of CPU (input) with CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x48 ...
Page 168 - Request of CPU (input) for Console 23 with 50 consoles in total; Return of CPU 43 for Console 23 with 50 consoles in total; Connection of 43 with Console 23 with 50 consoles total
Page 168 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Request of CPU (input) for Console 23 with 50 consoles in total 0x1B 0x5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00 Table 6-14. Return of CPU (input) for CON (output) with a fixed console number. Bytes Description Coding 1 Control char...
Page 170 - Request of Console 23 for CPU 23
Page 170 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Request of Console 23 for CPU 23 0x1B 0x5D 0x09 0x00 0x2B 0x00 0x17 0x00 Table 6-18. Connection of CON (input) with CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x52 2 To...
Page 171 - Request for CPU 43 with 50 CPUs in total; Return of Console 23 for CPU 43 with 50 CPUs in total
Page 171 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Request for CPU 43 with 50 CPUs in total 0x1B 0x5B 0x53 0x09 0x00 0x32 0x00 0x2B 0x00 Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number. Bytes Description Coding 1 Control character 0x1B 1 Server identif...
Page 172 - Connection of Console 23 with CPU 43 with 50 CPUs in total
Page 172 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Connection of Console 23 with CPU 43 with 50 CPUs in total 0x1B 0x5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Table 6-22. Connection of CON (input) with CPU (output) and CPU (input) with CON (output). Bytes Description Codin...
Page 173 - Chapter 7: Troubleshooting; Video Interference
Page 173 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7. Troubleshooting Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems with the ServSwitch DKM FX matrix. This help assumes a functional extender route. Before running, make sure your extenders’ matrixes work...
Page 174 - Power Supply Units Malfunction; ServSwitch DKM FX Failure
Page 174 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7.4 Power Supply Units Malfunction Table 7-4. Power supply units malfunction. Problem Possible Cause Solution ServSwitch DKM FX cannot be started Power supply units not locked correctly Check the power supply unit’s lock and plug-in No ...
Page 175 - Contacting Black Box
Page 175 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7.7 Blank Screen 1 2 3 1 2 3 3 Figure 7-1. LEDs on the ServSwitch DKM FX. Table 7-7. LED indications. Problem Possible Cause Solution Monitor remains dark after switching operation Switching to a CPU port without active source (computer...
Page 176 - • the nature and duration of the problem.
Page 176 724-746-5500 | blackbox.com Chapter 7: Troubleshooting • the nature and duration of the problem. • when the problem occurs. • the components involved in the problem. • any particular application that, when used, appears to create the problem or make it worse. 7.9 Shipping and Packaging If y...
Page 181 - NOTES
Page 184 - BLACK BOX; Tech support the; Great tech support is just 30 seconds away at; About Black Box
BLACK BOX ® Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com. 724-746-5500 | blackbox.com ACX048, version 2 About Black Box Black Box provides an extensive range of networking and infrastructure pr...
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Manual
Black Box PS035A
Manual
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Black Box SW927C
Manual
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Manual
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