Page 2 - Trademarks Used in this Manual
Page 2 724-746-5500 | blackbox.com Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. IBM is a registered trademar...
Page 3 - FCC and IC RFI Statements/NOM Statement; FEDERAL COMMUNICATIONS COMMISSION AND; de que el aparato eléctrico sea operado.
Page 3 724-746-5500 | blackbox.com FCC and IC RFI Statements/NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict ...
Page 4 - NOM Statement
Page 4 724-746-5500 | blackbox.com NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usa...
Page 6 - Safety Instructions
Page 6 724-746-5500 | blackbox.com Safety Instructions Safety Instructions For reliable and safe long-term operation of your ServSwitch DKM FX, follow these guidelines: Installation • Only use in dry, indoor environments. • The ServSwitch DKM FX and the power supply units can get warm. Don’t put the...
Page 7 - Table of Contents; Chapter
Page 7 724-746-5500 | blackbox.com Table of Contents Chapter Page 1. Specifications .........................................................................................10 1.1 Interfaces .........................................................................................10 1.1.1 DVI-D Singl...
Page 10 - Chapter 1: Specifications; Keyboard
Page 10 724-746-5500 | blackbox.com Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D single-link standard can be transmitted. This includes, for example, monitor resolutions such as ...
Page 11 - CATx device communication requires a 1000BASE-T connection.
Page 11 724-746-5500 | blackbox.com Chapter 1: Specifications 1.1.4 RS-232 (Serial) The communication takes place with a transmission speed of up to 115.2 kbps, regardless of the file format. The transmission takes place with eight data bits and a stop bit, but without a parity bit. Limited hardware...
Page 12 - maximum possible extension distance is cut in half.; Type of Interconnect Cable
Page 12 724-746-5500 | blackbox.com Chapter 1: Specifications Table 1-1. CATx interconnect cable. Cable Type Description CATx solid-core 24 AWG cable This S/UTP (CAT5e) cable confoms to EIA / TIA-568-B. Uses four pairs of 24 AWG wires. Connects according to EIA / TIA-568-B (1000BASE-T). CATx solid-c...
Page 13 - double the maximum acceptable cable length.; Type of Connector
Page 13 724-746-5500 | blackbox.com Chapter 1: Specifications Table 1-4. Maximum acceptable fiber cable length. Cable Type Distance Single-mode 9-µm 32,800 ft. (10,000 m) Multimode 50-µm (OM3) 3280 ft. (1000 m) Multimode 50-µm 1300 ft. (400 m) Multimode 62.5µm 650 ft. (200 m) NOTE: If you use single...
Page 14 - Supported Peripherals
Page 14 724-746-5500 | blackbox.com Chapter 1: Specifications 1.3 Supported Peripherals You can use the KVM extenders described in Tables 1-7 and 1-8 with the ServSwitch DKM FX: Table 1-7. KVM extender with CATx connection. Product Code Description ACX1T-11-C KVM CPU unit, single-head, 2x USB HID AC...
Page 17 - Environmental Conditions
Page 17 724-746-5500 | blackbox.com Chapter 1: Specifications 1.5 Power Supply Power — All models: Voltage: 100–240 VAC, 50–60 Hz; ACX288, ACX288-PS: 202 W max. without I/O boards; ACX160, ACX160-PS: 188 W max. without I/O boards; ACX080, ACX080-PS: 99 W max. without I/O boards; ACX048: 94 W max. wi...
Page 20 - • This users’ manual in PDF format and Java tool on CD-ROM
Page 20 724-746-5500 | blackbox.com Chapter 2: Overview See Section 3.2 for installation examples. 2.3 Available Products Table 2-3. Available products. Number Description ServSwitch DKM FX ACX048 ServSwitch DKM FX 48-port with control card and power supply ACX080 ServSwitch DKM FX 80-port with cont...
Page 24 - Diagnostics and Status
Page 24 724-746-5500 | blackbox.com Chapter 2: Overview 2.5.4 ServSwitch DKM FX 48-Port 1 2 3 4 5 6 7 Figure 2-5. Front view, ACX048. Table 2-7. ACX048 components. Number Component 1 Slot for fan tray 2 Slot for Power Supply Unit 1 3 Slot for I /O Boards 1–10 4 Slot for Power Supply Unit 2 5 Slot fo...
Page 26 - purple or light blue.
Page 26 724-746-5500 | blackbox.com Chapter 2: Overview Table 2-8. Status LEDs on the CPU board. Number LED Status Description 1 Status 1 White CPU board is in registration process Blue flashing Registration at the matrix is started Red flashing Registration is in progess Green flashing Operating co...
Page 32 - • The port with a static blue frame is currently selected.
Page 32 724-746-5500 | blackbox.com Chapter 2: Overview The symbol in Table 2-15 indicates the extender that is recognized and defined at a certain port: Table 2-15. Extender recognized. Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2.0 CPU unit...
Page 33 - OSD
Page 33 724-746-5500 | blackbox.com Chapter 2: Overview The context functions in Table 2-17 are available: Table 2-17. Context functions. Function Description Open extender The menu for definition of the currently selected extender is opened Open device The menu for definition of the currently selec...
Page 34 - The following information is shown in the Network Status menu:
Page 34 724-746-5500 | blackbox.com Chapter 2: Overview Figure 2-15. Status—Network screen. The following information is shown in the Network Status menu: Table 2-17. Network status. Field Description DHCP Information if the network settings are applied dynamically. Display Y (Yes) or N (No) IP addr...
Page 38 - Trace possibilities
Page 38 724-746-5500 | blackbox.com Chapter 2: Overview You can request various trace views in the menu: Figure 2-20. OSD icon. The following information is shown in this menu: Table 2-20. Trace menu function. Field Description Time Timestamp Message Detailed description of the event Trace possibili...
Page 39 - Chapter 3: Installation; Setup of the ServSwitch DKM FX
Page 39 724-746-5500 | blackbox.com Chapter 3: Installation 3. Installation 3.1 System Setup NOTE: If you are a first-time user, we recommend that you set up the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system m...
Page 40 - Example Applications
Page 40 724-746-5500 | blackbox.com Chapter 3: Installation 7. If you have a video matrix, connect the video source directly to the ServSwitch DKM FX by using the interconnect cables (coax, fiber). 8. Connect the 5-VDC power supply units to the CPU units. 9. Start the system. 3.2 Example Application...
Page 45 - Chapter 4: Configuration; Only selected keyboard commands are available.
Page 45 724-746-5500 | blackbox.com Chapter 4: Configuration 4. Configuration 4.1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use. To enter Command Mode, use a hotkey sequence and to exit Command Mode, press <Esc>. Whi...
Page 46 - hotkeys for the KVM matrix and the U-Switch.
Page 46 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-2. Command mode components. Hotkey code Hotkey 1 <Left-Ctrl> + <Left-Shift> + <i> 2 2x <Scroll> 3 2x <Left-Shift> 4 2x <Left-Ctrl> 5 2x <Left-Alt> 6 2x <Right-Shift> 7 2x <Right-Ct...
Page 47 - Entering OSD
Page 47 724-746-5500 | blackbox.com Chapter 4: Configuration You can enter the OSD of the ServSwitch DKM FX: • via keyboard connected to the CPU board • via keyboard connected to a CON unit of an extender Entering OSD 1. Start Command Mode with the hotkey (see Section 5.1). 2. Press <o> to ope...
Page 48 - • Lower status area (lowest two text lines); Sorting Function
Page 48 724-746-5500 | blackbox.com Chapter 4: Configuration • Lower status area (lowest two text lines) Keyboard control You can select between the following keyboard commands: Table 4-3. Keyboard commands. Function Keyboard command Left cursor—only within an input field or a switching screen <C...
Page 49 - Password request
Page 49 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-4. Sorting functions. Function Keyboard command Sort ID numbers in a descending order or in an ascending order by pressing the keyboard command twice (ID) <F1> Sort ID names in a descending order or in an ascending order by p...
Page 50 - Requirements
Page 50 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-5. Menu login parameters. Field Input User admin Password admin NOTE: For security reasons, change the administrator password as soon as possible. 4.2.2 Control via Java Tool Figure 4-4. Java icon. Requirements If you want to use t...
Page 51 - Start of the Java Tool
Page 51 724-746-5500 | blackbox.com Chapter 4: Configuration Connect the network cable to the RJ-45 ports of the computer and CPU board of the ServSwitch DKM FX. Start of the Java Tool Open the Java tool by a double click on the program icon or use the <Enter> key on the keyboard. Connection t...
Page 52 - Menu structure
Page 52 724-746-5500 | blackbox.com Chapter 4: Configuration Menu structure Figure 4-6. Example menu view (system-switch). The menu structure of the Java tools is subdivided into various sections: • Menu bar (top line) • Toolbar (second line) • Tab bar (third line) • Task area (left menu section) • ...
Page 53 - Mouse Control; Keyboard Control
Page 53 724-746-5500 | blackbox.com Chapter 4: Configuration You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner. Mouse Control You can select between the following mouse commands: Table 4-6. Mouse commands. Func...
Page 54 - Reload Options
Page 54 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-7 (Continued). Keyboard commands. Function Keyboard command • Leave tables • Jump from tables into the previous filed <Ctrl> + <Left-Shift> + <Tab> Open content-specific selection menus Right mouse button NOTE: Va...
Page 55 - Filter Function
Page 55 724-746-5500 | blackbox.com Chapter 4: Configuration Filter Function Lists and tables in the Java tool offer a filter function that enables a fast and smooth search. 1. To activate a filter, use the right mouse button to click on the header of the column you want to filter and select Set Fil...
Page 56 - • You can assign virtual CPUs to real CPUs.
Page 56 724-746-5500 | blackbox.com Chapter 4: Configuration 4.2.3 Control via Serial Interface Figure 4-7. RS-232 icon. The ServSwitch DKM FX operating system offers various functions for operation via serial interface. There are telegrams for switching single or all connections available, both uni...
Page 57 - Java Tool
Page 57 724-746-5500 | blackbox.com Chapter 4: Configuration Java Tool Select “Assignment > Virtual to Real CPU” in the task area. Figure 4-9. Menu assignment—Virtual to Real CPU screen. For an assignment, proceed as follows: 1. Select a virtual CPU in the “Virtual CPU” list. 2. Double-click in t...
Page 58 - You can assign real consoles to virtual consoles in this menu.
Page 58 724-746-5500 | blackbox.com Chapter 4: Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single consoles from a larger pool of consoles (see Section 4.2.2). The Java tool additionally offers the possibility to go directly from the Ass...
Page 63 - You can select between the following settings:
Page 63 724-746-5500 | blackbox.com Chapter 4: Configuration You can select between the following settings: Table 4-12. Automatic ID settings. Field Selection Description Enable Auto Config Activated Automatically creates a new CPU or CON device if new extender units are connected (default) Deactiva...
Page 69 - Release Time condition must be met until a new user gains control.
Page 69 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-16 (continued). Switch settings. Field Selection Description Release Time 0–999 seconds Period of inactivity of a connected console after which K /M control can be requested by other consoles connected to the CPU. • NOTE: Set “0” f...
Page 74 - You can select between the following buttons:; User Data
Page 74 724-746-5500 | blackbox.com Chapter 4: Configuration You can select between the following buttons: Table 4-21. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 4.5 User Settings You have the possibility to configure the following user settings: User ...
Page 77 - To configure user access rights for CPUs, proceed as follows:; Extender Settings
Page 77 724-746-5500 | blackbox.com Chapter 4: Configuration To configure user access rights for CPUs, proceed as follows: 1. Select a user in the User Data list. 2. By using the right mouse button once on a CPU in one of the respective access lists (Full Access, Video Access, and No Access), two li...
Page 80 - The settings for the tab OSD Data are described in Section 4.8.2.
Page 80 724-746-5500 | blackbox.com Chapter 4: Configuration The settings for the tab OSD Data are described in Section 4.8.2. Java Tool Select “Definition > EXT Units” in the task area. Figure 4-34. Menu Definition—EXT Units screen. You can select between the following buttons: Table 4-28. OSD s...
Page 81 - To create a new extender unit press the button “New.”
Page 81 724-746-5500 | blackbox.com Chapter 4: Configuration 1. To create a new extender unit press the button “New.” 2. Select whether a template of an existing extender unit (“Choose extender as template”), a template of an predefined extender type (“Choose extender type”) or no template (“None”) ...
Page 83 - You can select between the following keyboard commands:
Page 83 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-37. Menu Definition—CPU Devices screen. You can select between the following buttons: Table 4-31. CPU devices buttons. Button Function New Create a new CPU device Delete Delete a new CPU device Apply Confirm a created CPU device C...
Page 85 - You can access the menu via OSD or Java:
Page 85 724-746-5500 | blackbox.com Chapter 4: Configuration You can access the menu via OSD or Java: Figure 4-38. OSD and Java icons. You can select between the following settings: Table 4-39. CON devices settings. Field Selection Description ID Text ID of the CON unit (see Section 4.4.2) Name Text...
Page 87 - To create a new console, proceed as follows:
Page 87 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-35. Menu configuration— CON devices buttons. Button Function New Open a new CON device Delete Delete a new CON device Apply Confirm a created CON device Cancel Reject changes > Assign selected extender units >> Assign all ...
Page 89 - separately for every console.
Page 89 724-746-5500 | blackbox.com Chapter 4: Configuration Table 4-38. Mouse and keyboard settings. Field Selection Description Horizontal speed 1/x 1–9 Adjusts the horizontal mouse speed: 1= slow, 9 = fast (default value = 4) Vertical speed 1/x 1–9 Adjusts the vertical mouse speed: 1= slow, 9 = f...
Page 91 - Select “Configuration > Save” in the main menu.
Page 91 724-746-5500 | blackbox.com Chapter 4: Configuration Select “Configuration > Save” in the main menu. By selecting this menu item, the active configuration of the matrix is saved to the permanent matrix memory. By default, the last configuration that has been saved in this way will be rest...
Page 93 - Previously saved configurations are loaded in this menu.
Page 93 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-47. Menu File—Upload to screen. 4.9.3 Loading of Configurations (Internal) Previously saved configurations are loaded in this menu. You have the following possibilities to load configurations from files: Figure 4-48. OSD and Java ...
Page 95 - You have the following possibility to access the menu:
Page 95 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-50. Menu Administration—Activate Configuration on Switch screen. 4.9.4 Saving Configurations (External) You can save created configurations as a file, so that they will be independent of the matrix and transportable. You have the ...
Page 97 - Export and Import Options
Page 97 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-53. Menu File–Open screen. 4.10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists (extender, CPUs, consoles and users) for exporting and importing again via Java tool....
Page 98 - Select the storage location for the export file.
Page 98 724-746-5500 | blackbox.com Chapter 4: Configuration 3. Select the storage location for the export file. 4. Confirm the export with the “Finish” button. Figure 4-55. Menu File–Export screen. 4.10.2 Import Options Configuration lists are imported in this menu. To import, proceed as follows: 1...
Page 99 - The firmware of the matrix can be updated in this menu.
Page 99 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-56. Menu File–Import screen. 4.11 Firmware Update The firmware of the matrix can be updated in this menu. To access the menu, use the Java icon: Figure 4-57. Java icon. 1. Select “Administration > Update Firmware” in the task a...
Page 100 - respective checkbox in the Update column.
Page 100 724-746-5500 | blackbox.com Chapter 4: Configuration Figure 4-58. Menu Administration–Update Firmware screen. 2. Select the directory in the lower part of the working area in which the update files can be found. 3. Select those modules in the list that have to be updated and enable the resp...
Page 105 - You can select from the following switching functions:
Page 105 724-746-5500 | blackbox.com Chapter 5: Operation You can select from the following switching functions: Table 5-2. Switching functions. Function Keyboard Command Set a video-only connection <Space> Set a KVM connection <Enter> Set a KVM connection in private mode (video sharing ...
Page 106 - You can use the following button to perform a switching operation:; on the respective console in the list and select “Open CON Device.”
Page 106 724-746-5500 | blackbox.com Chapter 5: Operation To set a KVM connection between a console and a CPU, double-click on the corresponding selection box within the CPU column and select the requested CPU (green). To set a video connection between a console and a CPU, double-click on the corres...
Page 108 - Chapter 6: Serial Control; Command
Page 108 724-746-5500 | blackbox.com Chapter 6: Serial Control 6. Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface. 115.2K, 8, 1, NO (115.2 kbps, 8 data bits, 1 stop bit, no parity) Command <STX>, <command byte (CMD)>, [data bytes (D0…...
Page 109 - Sequence of a Data Communication; NOTE: The serial interface can be blocked while OSD is open.
Page 109 724-746-5500 | blackbox.com Chapter 6: Serial Control (Special) characters: ACK 0x06 NAK 0x15 STX 0x02 ETX 0x03 CR 0x0D ESC 0x1B HTAB 0x09 LF 0x0A Sequence of a Data Communication Table 6-1. Data communication sequence. ServSwitch KVM DKM FX Control CPU — 1. Send a command 2. Acquire a comm...
Page 112 - Table 6-7. Connection of input port with output port
Page 112 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-7. Connection of input port with output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x45 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 N...
Page 113 - Return input Port 17 for all output ports
Page 113 724-746-5500 | blackbox.com Chapter 6: Serial Control Example: Return input Port 17 for all output ports 0x1B 0x5D 0x46 0x07 0x00 0x11 0x00 Table 6-10. Request of CPU (input) for CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x46 2 To...
Page 114 - Connection of CPU 43 with Console 23
Page 114 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-12. Connection of CPU (input) with CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x48 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Requested console 0x01 0x00 (...
Page 115 - with a fixed console number.
Page 115 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-14. Return of CPU (input) for CON (output) with a fixed console number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5D 1 Command 0x49 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total ...
Page 116 - Request of Console 23 for CPU 23
Page 116 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-16. Request of CON (input) for CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x51 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of consoles (binary,...
Page 117 - Request for CPU 43 with 50 CPUs in total
Page 117 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-18. Connection of CON (input) with CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x52 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Requested output CPU 0x01 0x0...
Page 118 - Return of Console 23 for CPU 43 with 50 CPUs in total
Page 118 724-746-5500 | blackbox.com Chapter 6: Serial Control Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5D 1 Command 0x53 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total numb...
Page 120 - Chapter 7: Troubleshooting; Video Interference
Page 120 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7. Troubleshooting Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems with the ServSwitch DKM FX matrix. This help assumes a functional extender route. Before running, make sure your extenders’ matrixes work...
Page 121 - Power Supply Units Malfunction; ServSwitch DKM FX Failure
Page 121 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7.4 Power Supply Units Malfunction Table 7-4. Power supply units malfunction. Problem Possible Cause Solution ServSwitch DKM FX cannot be started Power supply units not locked correctly Check the power supply unit’s lock and plug-in No ...
Page 122 - Contacting Black Box
Page 122 724-746-5500 | blackbox.com Chapter 7: Troubleshooting 7.7 Blank Screen 1 2 3 1 2 3 3 Figure 7-1. LEDs on the ServSwitch DKM FX. Table 7-7. LED indications. Problem Possible Cause Solution Monitor remains dark after switching operation Switching to a CPU port without active source (computer...
Page 123 - • the nature and duration of the problem.
Page 123 724-746-5500 | blackbox.com Chapter 7: Troubleshooting Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: • the nature and duration of the problem. • when the problem oc...
Page 128 - BLACK BOX; Tech support the; Great tech support is just 30 seconds away at; About Black Box
BLACK BOX ® Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com. 724-746-5500 | blackbox.com ACX048, version 1 About Black Box Black Box provides an extensive range of networking and infrastructure pr...
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