Black Box ACS4004A-R2-MM - Manuals

Page 2 - FCC Statement; Statements; We‘re here to help! If you have any questions about your application

724-746-5500 | blackbox.com Page 2 724-746-5500 | blackbox.com FCC Statement Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in stric...

Page 3 - NOM Statement; Todas las instrucciones de operación y uso deben ser seguidas.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 3 NOM Statement Instrucciones de Seguridad(Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones d...

Page 4 - Trademarks; Trademarks Used in this Manual

724-746-5500 | blackbox.com Page 4 724-746-5500 | blackbox.com Trademarks Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners....

Page 5 - Table of Contents

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 5 Table of Contents Table of Contents Specifications .............................................................................................................................................................................................

Page 6 - Specifications; — Yes

724-746-5500 | blackbox.com Page 6 724-746-5500 | blackbox.com Specifications Specifications Distance — Maximum, CATx AWG 24: 400 ft. (120 m), CATx S/UTP cable, EIA/TIA 56A, TSB 36 or digital STP 17-03170, four pairs 24 AWG wiring, EIA/TIA 568A (1000BASET); Maximum, CATx patch cable 26/7 AWG 200 ft....

Page 8 - The product codes covered in this manual are:

724-746-5500 | blackbox.com Page 8 724-746-5500 | blackbox.com Chapter 2: Overview 2.0 Overview With the DVI-D/-I CATx/Fiber KVM-Extender, you can remotely locate monitors, keyboards and mice up to 140 m (459.3 ft.) away from your CPU over CATx, or up to 10 km (6.2 mi) with single-mode fiber. Wherev...

Page 9 - The following terms are used in this guide:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 9 Chapter 2: Overview 2.1 Introduction A CATx/Fiber KVM Extender enables you to mount a CPU in a secure rack/cabinet or data center and access it from a remote location, up to 140 meters away. A basic KVM extension system is comprised of a...

Page 12 - There are nine products in the range and various upgrade kits:

724-746-5500 | blackbox.com Page 12 724-746-5500 | blackbox.com Chapter 2: Overview 2.4 Product Range There are nine products in the range and various upgrade kits: Table 2-2. Products Product Definition ACS4002A-R2 KVM Extender DVI-D, USB-HID + USB 2.0, CATx ACS4002A-R2-MM KVM Extender DVI-D, USB-H...

Page 13 - How to Use This Guide; Connection and Compatibility

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 13 Chapter 2: Overview 2.5 How to Use This Guide This guide describes the installation and configuration of the DVI-D/-I CATx/Fiber – Extender Series. Although the connection and operation of the system is relatively straightforward, you s...

Page 14 - Chapter 3: Installation; • User‘s manual with quick-install guide

724-746-5500 | blackbox.com Page 14 724-746-5500 | blackbox.com Chapter 3: Installation 3.0 Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before doing a full installation. This will enable you to identify and solve any cabling problem...

Page 15 - Interconnection Cable Requirements; To connect the Local and Remote units you will need:

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 15 Chapter 3: Installation 3.2 Interconnection Cable Requirements To connect the Local and Remote units you will need: • USB: Connect the supplied USB CPU cable to your CPU (KVM switch, etc.). Make sure that the connection is tension-free....

Page 16 - unit’s USB connector.

724-746-5500 | blackbox.com Page 16 724-746-5500 | blackbox.com Chapter 3: Installation 3.3 System Setup To install your DVI-D/-I CATx/Fiber – Extender system: 1. Switch off all devices. 2. Connect your keyboard, monitor(s), and mouse to the remote unit 3. Using the supplied CPU cable(s), connect th...

Page 22 - Chapter 4: Service Setup; Setup at the Local Unit

724-746-5500 | blackbox.com Page 22 724-746-5500 | blackbox.com Chapter 4: Service Setup 4.0 Service Setup For standard applications, you should not need to make any adjustments to your DVI-D KVM Extender. However, in certain circumstances, you may need to open the Local Unit and/or the Remote Unit....

Page 23 - DDC; • Make sure all monitors are turned on.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 23 Chapter 4: Service Setup DDC You can select whether the DDC is taken from the internal DDC table or from a local monitor. Or the DDC information could be downloaded from a remote monitor and stored into an internal table. LED Diagnostic...

Page 24 - Selection of Color Depth

724-746-5500 | blackbox.com Page 24 724-746-5500 | blackbox.com Chapter 4: Service Setup Selection of Color Depth You may select between the Autoselect setting (the default setting), in which the system chooses whether 16- or 24-bit color (64 K or 16 M colors) is transmitted, or 24-bit color (16 M c...

Page 25 - Setup at the Remote Unit; Selecting the moment to switch to the next frame

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 25 Chapter 4: Service Setup 4.2 Setup at the Remote Unit After unscrewing and opening the upper shell, place the device so the CATx connectors are on the right and the electrical connectors are on the left. The main circuit board then will...

Page 28 - Using the OSD

724-746-5500 | blackbox.com Page 28 724-746-5500 | blackbox.com Chapter 4: Service Setup Using the OSD You can access the OSD by using the Infrared Remote Control (IR-RC) unit. More brightness Less brightness More contrast Less contrast Press twice to reset to factory defaults (from flash) Figure 4-...

Page 29 - Navigating the OSD Utility

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 29 Chapter 4: Service Setup Navigating the OSD Utility 1. Use the left and right arrow, shown in Figures 4-3 and 4-7 to highlight the icon you want. The OSD displays additional icons relating to commands in the selected menu category. 2. P...

Page 30 - Menu Item: Input Selection

724-746-5500 | blackbox.com Page 30 724-746-5500 | blackbox.com Chapter 4: Service Setup Menu Item: Input Selection From the main menu, select this “Input Select“ icon to choose the type of input source: Select VGA Source Select DVI Source Return to main menu (Actual source is noted with a check mar...

Page 31 - Menu Item: Scale Mode; With VGA input signals, there are no limits for up- or downscaling.

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 31 Chapter 4: Service Setup Menu Item: Scale Mode From the main menu, select the Scale Mode icon to to specify the physical resolution of the attached screen. These settings enable you to best match the pictures on a TFT screen. Use “outpu...

Page 32 - Menu Item: Color Temperature submenu

724-746-5500 | blackbox.com Page 32 724-746-5500 | blackbox.com Chapter 4: Service Setup Menu Item: Color From the main menu, select the “Color“ icon to adjust the color balance of the video image. The menu provides a number of options including automatic calibration, manual adjustment in RGB or CMY...

Page 34 - Menu Item: OSD submenu

724-746-5500 | blackbox.com Page 34 724-746-5500 | blackbox.com Chapter 4: Service Setup Menu Item: OSD submenu From the Tools menu, select the “OSD“ submenu, to define the position and size of the OSD window. Manually adjust the horizontal position of the OSD window. Back to Tools menu. Manually ad...

Page 35 - Menu Item: DDC Configuration Menu

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 35 Chapter 4: Service Setup Menu Item: DDC Configuration Menu From the main menu, select the DDC Configuration menu, to define which DDC information is transmitted to the graphics card. As long as there is no transparent DDC communication,...

Page 36 - a. Return to the OSD utility and select this menu command:

724-746-5500 | blackbox.com Page 36 724-746-5500 | blackbox.com Chapter 4: Service Setup 4.4 Setup Instructions for VGA Input (ACS4011A-R2 Family) When converting from analog to digital signal, this extender will give you options to adjust and compensate in order to achieve the best possible video o...

Page 37 - Manually adjust the best phase

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 37 Chapter 4: Service Setup 8. Problems with the pixel phase will cause horizontal noise, horizontal wave-formed lines, flicker, or smearing with a zebra- pattern: Figure 4-22. When manually adjusting the pixel phase, you may see the type ...

Page 38 - Chapter 5: Troubleshooting; USB Keyboard and USB Mouse Errors

724-746-5500 | blackbox.com Page 38 724-746-5500 | blackbox.com Chapter 5: Troubleshooting 5.0 Troubleshooting 5.1 Monitor Errors There isn‘t a picture Check the power supply connection at the local and remote units. Is the Power (red LED) at the local unit illuminated? (See 3.4 Diagnostic LEDs.) If...

Page 39 - Your mouse is moving like it’s “hanging on a rubber band“

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 39 Chapter 5: Troubleshooting Your mouse is moving like it’s “hanging on a rubber band“ This problem is usually a combination of things, which adds up to a delay between the true mouse movement and the movement of the mouse pointer on the ...

Page 40 - Appendix A: Sample Applications

724-746-5500 | blackbox.com Page 40 724-746-5500 | blackbox.com Appendix A: Sample Applications Appendix A: Sample Applications USB Devices USB Connection Receiver/Remote Unit CATx or Fiber Cable Transmitter/Local Unit CPU USB Connection Figure A-1. DVI-D CATx KVM Extender with USB 2.0 support. ACS4...

Page 42 - Appendix B: Rackmount Options; Mounting Instructions:

724-746-5500 | blackbox.com Page 42 724-746-5500 | blackbox.com Appendix B: Rackmount Options Appendix B: Rackmount Options The DVI-D CATx KVM Extender units can be mounted in a standard 19“ rack using the mounting kit either of two different rackmount kits: the ACS1009A-RMK for single-head devices,...

Page 44 - Mounting the ACS2209A-RMK Rackmount Kit

724-746-5500 | blackbox.com Page 44 724-746-5500 | blackbox.com Appendix B: Rackmount Options Mounting the ACS2209A-RMK Rackmount Kit Using the ACS2209A-RMK rackmount kit, you can mount up to four 4"H x 5.6"W x 1.7"D (10.3 x 14.3 x 4.2 cm) dual-head devices into a 19" server rack. Th...

Page 46 - Appendix C: Technical Support; Version Number Format:

724-746-5500 | blackbox.com Page 46 724-746-5500 | blackbox.com Appendix C: Technical Support Appendix C: Technical Support If you determine that your DVI-D/-I KVM Extender is malfunctioning, do not attempt to alter or repair it. It contains no user- serviceable parts. Contact Technical Support at B...

Page 47 - Black Box Technical Support

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 47 Appendix C: Technical Support Black Box Technical Support Table C-1. Black Box Technical Support Contact Information. Country Web Site and Email Phone Fax US [email protected] 724-746-5500 724-746-0746 Austria www.black-...

Page 48 - Appendix D: Supported Video Modes

724-746-5500 | blackbox.com Page 48 724-746-5500 | blackbox.com Appendix D: Supported Video Modes Appendix D: Supported Video Modes Table D-1. Supported Video Modes. Description Hres pixels Vres lines V-freq HZ Hfreq kHz DotClk Mhz DOS Graphic Mode 640 350 69.6 31.3 25.0 VESA Standard 640 350 85.1 3...

Page 50 - Appendix E: Information in Internal DDC

724-746-5500 | blackbox.com Page 50 724-746-5500 | blackbox.com Appendix E: Information in Internal DDC Appendix E: Information in Internal DDC Table E-1. Standard Timings. Resolution Refresh Rate Standard 720 x 400 70 Hz IBM VGA 720 x 400 88 Hz IBM XGA2 640 x 480 60 Hz IBM VGA 640 x 480 67 Hz Apple...

Page 51 - Appendix F: Connectors

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 51 Appendix F: Connectors Appendix F: Connectors DVI-D/-I CATx/Fiber KVM-Extender Connector Pinouts 1 17 24 8 C1 C2 C3 C4 C5 Figure F-1. DVI-I female connector (Output connector for all devices and Input connector for the ACS4002A-R2 devic...

Page 52 - DVI-I Female Input Connector for the ACS4011A-R2 Local Unit

724-746-5500 | blackbox.com Page 52 724-746-5500 | blackbox.com Appendix F: Connectors DVI-I Female Input Connector for the ACS4011A-R2 Local Unit 1 17 24 8 C1 C2 C3 C4 C5 Figure F-2. DVI-I female connector (Input connector for the ACS4002A-R2 local unit). Table F-2. DVI-I Female Connector. Pin Sign...

Page 54 - Programming Port

724-746-5500 | blackbox.com Page 54 724-746-5500 | blackbox.com Appendix F: Connectors CATx- Interface: Pinout according to EIA/TIA 568A (1000BASE-T) 1 8 Figure F-5. 1000BASE-T Pinout. Table F-5. USB Connector at the Remote Unit. Pin Pin 1 D1+ 5 D3- 2 D1- 6 D3+ 3 D2+ 7 D4+ 4 D2- 8 D4- Programming Po...

Page 55 - Notes

724-746-5500 | blackbox.com 724-746-5500 | blackbox.com Page 55 Notes ACS4002A-R2

724-746-5500 | blackbox.com About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by fr...