Avocent ECMS2000U - Manuals

Page 3 - Avocent Emerge; ΤΜ

Avocent Emerge ΤΜ ECMS2000U Digital Workstation Extender Installer/User Guide Avocent, the Avocent logo and Emerge are registered trademarks of Avocent Corporation. All other marks are the property of their respective owners. © 2006 Avocent Corporation. All rights reserved. 590-704-501A

Page 6 - iv; T A B L E O F C O N T E N T S

iv List of Figures ................................................................................................................. vi List of Tables ................................................................................................................. viii Chapter 1: Product Overview .....

Page 7 - Avocent Emerge ECMS2000U Extender Installer/User Guide

v Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix A: Technical Specifications ............................................................................................. 41 Appendix B: Factory Default Settings ...........................................................................

Page 8 - List of Figures; L I S T O F F I G U R E S

vi List of Figures Figure 1.1: Avocent Emerge ECMS2000U Extender - Basic System ................................................ 1 Figure 2.1: Point-to-point Installation .............................................................................................. 6 Figure 2.2: Computer Access Node...

Page 9 - vii

List of Figures vii Figure 3.28: Transmitter Console Settings Menu ........................................................................... 39 Figure 3.29: Transmitter Audio Performance Menu ....................................................................... 39 Figure 3.30: Receiver Console S...

Page 10 - viii; List of Tables; L I S T O F T A B L E S

viii List of Tables Table 2.1: Supported Video Resolutions and Refresh Rates ............................................................. 7 Table 2.2: Default network settings ................................................................................................. 10 Table 3.1: RJ-45 Conne...

Page 11 - ix

ix Avocent Emerge ECMS2000U Extender Installer/User Guide

Page 12 - Product Overview; Features and Benefits; The Avocent Emerge; ECMS2000U Extender provides users with a full computer desktop; C H A P T E R

1 Product Overview Features and Benefits The Avocent Emerge TM ECMS2000U Extender provides users with a full computer desktop experience from anywhere on the corporate TCP/IP network, while maintaining the computers securely housed in a corporate data center. This desktop experience includes access ...

Page 13 - Computer Access Node; User Access Node; Accessing the System; Ethernet addressing; Microsoft Windows; Red Hat Linux

2 Avocent Emerge ECMS2000U Extender Installer/User Guide Computer Access Node The Computer Access Node connects externally to the video, audio and USB ports of the remote computer. The Computer Access Node is attached directly to the remote computer and draws its power directly from two USB ports on...

Page 14 - Chapter 1: Product Overview; Solaris; Flexible installation; Installation requires no new drivers or software; Security; Authentication; Operations administration and maintenance; The Serial Menu; Flash upgradeable; Flash Upgrading; Support for keyboards and mice

Chapter 1: Product Overview 3 • Solaris • MacOS The default keyboard drivers for these operating systems are fully supported by the Avocent Emerge ECMS2000U Extender. Flexible installation The Avocent Emerge ECMS2000U Extender provides you with the following flexible installation options: • The User...

Page 15 - USB support; Audio; Safety Precautions

4 Avocent Emerge ECMS2000U Extender Installer/User Guide USB support The Avocent Emerge ECMS2000U Extender is compatible with the USB 2.0 standard. The User Access Node provides four USB 2.0 compliant ports that can be used to access USB keyboards, mice and USB hubs. Hot-plugging of USB devices is s...

Page 16 - Installation; Getting Started; Needed to install the Avocent Emerge ECMS2000U Extender; Mounting Option

5 Installation Getting Started Before installing your Avocent Emerge TM ECMS2000U Extender, refer to the list below to ensure that you have all the items necessary for installation. Needed to install the Avocent Emerge ECMS2000U Extender • User Access Node • Computer Access Node • External power sup...

Page 17 - Installation Options; Networked

6 Avocent Emerge ECMS2000U Extender Installer/User Guide • Mounting to the rear of a flat-panel monitor via a mounting plate accessory NOTE: Mounting accessories are ordered separately. Contact Avocent for more information. Installation Options CAUTION: To reduce the risk of electric shock or damage...

Page 18 - Chapter 2: Installation; To connect the Computer Access Node:; Power down the remote computer.; Connect the UTP cable to the Computer Access Node’s RJ-45 connector.

Chapter 2: Installation 7 To connect the Computer Access Node: Before connecting the Computer Access Node to the remote computer, ensure that the resolution and the refresh rate of the remote computer are supported by the Avocent Emerge ECMS2000U Extender system. Set the screen resolution and refres...

Page 19 - To connect the User Access Node:

8 Avocent Emerge ECMS2000U Extender Installer/User Guide . Figure 2.2: Computer Access Node To connect the User Access Node: 1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately labeled ports on the back of the User Access Node. 2. Connect the UTP cable to the R...

Page 20 - Connecting Power; To connect power to the User Access Node:; Connect the detachable IEC power cord to the power supply.

Chapter 2: Installation 9 Figure 2.3: User Access Node and Computer Access Node Installation Connecting Power The User Access Node features an external power supply. A DC power jack is located on the rear of the User Access Node. NOTE: Use only the power supply provided by Avocent. To connect power ...

Page 21 - Networked Installation; The

10 Avocent Emerge ECMS2000U Extender Installer/User Guide Networked Installation The following instructions will enable you to install your Avocent Emerge ECMS2000U Extender in a networked configuration. In this installation, multiple Computer Access Nodes and User Access Nodes are attached via the ...

Page 22 - To install the Avocent Emerge ECMS2000U Extender on a network:; to-point installation; Configuring Network Settings

Chapter 2: Installation 11 To install the Avocent Emerge ECMS2000U Extender on a network: 1. Connect the Computer Access Node to the remote computer as described previously in Point- to-point installation on page 6. Connect one end of the UTP cable to the Computer Access Node’s RJ-45 connector. Conn...

Page 24 - Operations; Overview; Operating a computer through the Avocent Emerge; ECMS2000U Extender is no different than; LED Identification; Front panel

13 Operations Overview Operating a computer through the Avocent Emerge TM ECMS2000U Extender is no different than working directly connected to your computer. All peripherals operate as if directly connected, even though the computer is located at a distance. When you power up the User Access Node, ...

Page 25 - To access the remote computer:; Accessing the serial menu

14 Avocent Emerge ECMS2000U Extender Installer/User Guide Accessing the System When the User Access Node is powered up, it will automatically initiate a connection with the remote computer. To access the remote computer: 1. Power up the User Access Node. 2. A series of messages will be displayed on ...

Page 26 - Chapter 3: Operations; Items needed to access the serial menu; Networked computer with a serial port; To access the serial menu:; Launch HyperTerminal.

Chapter 3: Operations 15 By default, two passwords are required to access the Avocent Emerge ECMS2000U Extender via the Receiver (User Access Node). One password controls access to the Receiver, the other password controls access to the Transmitter (Computer Access Node). In both cases, the default ...

Page 27 - Navigating the serial menu; Enter

16 Avocent Emerge ECMS2000U Extender Installer/User Guide 6. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed. Figure 3.2: Appliance Selection Menu 7. Select Receiver or Transmitter. You will be prompted to enter a password. 8. Type the password and press Enter ...

Page 28 - To configure network settings for the Transmitter:; Activate the serial menu as described in; Choose

Chapter 3: Operations 17 To configure network settings for the Transmitter: 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 2 to access the Transmitter menu. If the password option is enabled, you will be prompted for a password. See Authentication ...

Page 29 - Transmitter; Transmitter IP Address

18 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Transmitter Network Config. The Transmitter Network Configuration Menu will appear. Figure 3.5: Transmitter Network Configuration Menu 6. Choose Transmitter IP Address . 7. Type a valid IP address. Press Enter to return to the Trans...

Page 30 - Type the password and press

Chapter 3: Operations 19 17. Type the password and press Enter . The Receiver Main Menu will appear. Figure 3.6: Receiver Main Menu 18. Choose Network Configuration . The Network Configuration Menu will appear. Figure 3.7: Network Configuration Menu

Page 31 - Transmitter IP Config; To configure network settings for the Receiver:

20 Avocent Emerge ECMS2000U Extender Installer/User Guide 19. Choose Transmitter IP Config . The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.8: Transmitter Configuration Menu on the Receiver 20. Choose Transmitter IP Address . Ty...

Page 32 - Type the password and press

Chapter 3: Operations 21 3. Type the password and press Enter . The Receiver Main Menu will appear. Figure 3.9: Receiver Main Menu 4. Choose Network Configuration . The Network Configuration Menu will appear. Figure 3.10: Network Configuration Menu

Page 33 - Receiver Network Config.; Receiver IP Address

22 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Receiver Network Config. The Receiver Network Configuration Menu will appear. The current network settings are visible here. Figure 3.11: Receiver Network Configuration Menu NOTE: The Reset option in the Receiver Network Configurati...

Page 34 - Detecting a Transmitter IP Address; To detect the IP address of a connected Transmitter:

Chapter 3: Operations 23 Detecting a Transmitter IP Address In the event that you forget the IP address of a Transmitter, you can use the serial menu to detect the IP address of a Transmitter that is connected to the Receiver. To detect the IP address of a connected Transmitter: 1. Power down the do...

Page 35 - Detect Transmitter Address; Authentication for the Receiver

24 Avocent Emerge ECMS2000U Extender Installer/User Guide 4. Choose Transmitter IP Config . The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.14: Transmitter IP Configuration Menu on the Receiver 5. Choose Detect Transmitter Addres...

Page 36 - Security Configuration; To disable or enable the Receiver password:; Console Password; To change the Receiver password:; Change Console Password

Chapter 3: Operations 25 4. Choose Security Configuration . The Security Configuration Menu will appear. Figure 3.15: The Receiver Security Configuration Menu To disable or enable the Receiver password: 1. Choose Console Password on the Security Configuration Menu and press Enter . If a password had...

Page 37 - If you lose your Receiver password:; Authentication for the Transmitter

26 Avocent Emerge ECMS2000U Extender Installer/User Guide If you lose your Receiver password: If you lose your Receiver password, you can reset the system to the default password with the help of Avocent Technical Support. 1. Activate the serial menu as described in Accessing the serial menu on page...

Page 38 - To disable or enable the Transmitter password:; To change the Transmitter password:

Chapter 3: Operations 27 4. Choose Security Configuration . The Security Configuration Menu will appear. Figure 3.17: Transmitter Security Configuration Menu To disable or enable the Transmitter password: 1. Choose Console Password on the Security Configuration Menu and press Enter . If a password h...

Page 39 - If you lose your Transmitter password:; Flash Upgrading your Emerge Digital Workstation Extender; To Flash upgrade your Transmitter using XMODEM:

28 Avocent Emerge ECMS2000U Extender Installer/User Guide If you lose your Transmitter password: If you lose your Transmitter password, you can reset the system to the default password with the help of Avocent Technical Support. 1. Activate the serial menu as described in Accessing the serial menu o...

Page 40 - Transmitter Flash Upgrade Via XMODEM.; To Flash upgrade your Transmitter using HTTP:

Chapter 3: Operations 29 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.18: Transmitter Firmware Management Menu 6. Choose Transmitter Flash Upgrade Via XMODEM. 7. Specify the location of the upgrade file and initiate the file transfer. 8. When the transfer has com...

Page 41 - Firmware Management Menu; Transmitter Flash Upgrade Via HTTP.; To Flash upgrade your Receiver using XMODEM:

30 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.19: Transmitter Firmware Management Menu 6. Choose Transmitter Flash Upgrade Via HTTP. You will be prompted to enter the URL for the upgrade file. 7. Enter the ...

Page 42 - Receiver Flash Upgrade Via XMODEM.; To Flash upgrade your Receiver using HTTP:

Chapter 3: Operations 31 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.20: Receiver Firmware Management Menu 6. Choose Receiver Flash Upgrade Via XMODEM. The connection to the Transmitter will be dropped. 7. Specify the location of the upgrade file and initiate th...

Page 43 - Receiver Flash Upgrade Via HTTP.

32 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.21: Receiver Firmware Management Menu 6. Choose Receiver Flash Upgrade Via HTTP. You will be prompted to enter the URL for the upgrade file. 7. Enter the URL fo...

Page 44 - Restoring Factory Default Settings; To restore the Receiver factory default settings:; To restore the Transmitter factory default settings:; Resetting the Avocent Emerge ECMS2000U Extender; To reset the Receiver:

Chapter 3: Operations 33 Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the Receiver and the Transmitter. To view a full list of the factory default settings, see Factory Default Settings on page 46. NOTE: Restoring factory defau...

Page 45 - To reset the Transmitter:; Viewing System Information; To view Receiver system information:

34 Avocent Emerge ECMS2000U Extender Installer/User Guide 4. Choose Reset Appliance . The Reset Appliance Menu will appear. Figure 3.22: Receiver Reset Appliance Menu 5. Choose Receiver Reset to initiate the reset. A message will be displayed on the serial menu that states “Resetting appliance...”. ...

Page 46 - To view Transmitter system information:

Chapter 3: Operations 35 4. Choose Appliance Information. The Appliance Information Menu will appear. Figure 3.23: Appliance Information Menu 5. Choose Receiver Appliance Information . The Receiver Appliance Information Menu will appear. The Receiver Appliance Information Menu screen contains the fo...

Page 47 - Transmitter Appliance Information

36 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Transmitter Appliance Information . The Transmitter Appliance Information Menu will appear. The Transmitter Appliance Information Menu screen contains the following information: Transmitter name; EID number; release version; applica...

Page 48 - Target Video; Session Retry Settings; To access the Session Retry Menu:

Chapter 3: Operations 37 5. Choose Target Video . The Target Video Menu will display. Figure 3.26: Transmitter Target Video Menu 6. To toggle between DVI or VGA, choose menu item 1. Target Video - DVI/VGA. 7. The updated setting will be displayed beside 1. Target Video - DVI/VGA. 8. To save your cha...

Page 49 - To change the retry settings:; To change the audio performance setting for the Transmitter:

38 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Session Retry . The Session Retry Menu will appear. Figure 3.27: Session Retry Menu To change the retry settings: 1. Access the Session Retry Menu via the serial menu as described above. 2. To change the time interval between retry ...

Page 50 - Console Settings; Audio Performance

Chapter 3: Operations 39 4. Choose Console Settings . The Console Settings Menu will appear. The current audio performance setting is displayed beside menu item 2. Audio Performance. Figure 3.28: Transmitter Console Settings Menu 5. Choose Audio Performance . The Audio Performance Menu will appear.T...

Page 51 - To change the audio performance setting for the Receiver:

40 Avocent Emerge ECMS2000U Extender Installer/User Guide To change the audio performance setting for the Receiver: 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 1 to access the Receiver menu. If the password option is enabled, you will be prompte...

Page 52 - Appendices; Appendix A: Technical Specifications; A P P E N D I C E S

41 Appendices Appendix A: Technical Specifications During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.1: User Access Node Product Specifications Network Ethernet Standard Ethern...

Page 57 - Appendix B: Factory Default Settings

46 Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix B: Factory Default Settings Table B.1: Avocent Emerge ECMS2000U Extender User Access Node Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence PRINT SCREEN OSD Inactivi...

Page 58 - Appendix C: Technical Support; Call the Avocent Technical Support location nearest you.

Appendices 47 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the per...

Page 59 - Appendix D: Troubleshooting; No power status light on User Access Node; Verify that the power supply is plugged in correctly.; No video on monitor attached to User Access Node; Verify that the monitor attached to the User Access Node has power.

48 Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix D: Troubleshooting No power status light on User Access Node • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the User Access Node. ...

Page 60 - No mouse or keyboard operation from peripherals attached to; Use an external power supply for the Computer Access Node; No audio from speakers attached to User Access Node; Poor sound quality from speakers attached to User Access Node; Poor video quality on monitor attached to User Access Node; Reset video by pressing

Appendices 49 • If the Computer Access Node has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the Computer Access Node. Ensure that you connect the USB cables first. No mouse or keyboard operation from peripherals attached to User...

Page 61 - Connection to remote computer is lost

50 Avocent Emerge ECMS2000U Extender Installer/User Guide • Ensure that the video cable from the monitor is securely plugged in to the correct connector on the User Access Node. • Check the video quality using a different monitor. Connection to remote computer is lost • Verify that the network cable...

Page 62 - Emerge; Digital Workstation Extender; OL

Emerge TM ECMS2000U Digital Workstation Extender Installer/User Guide Y S OL Y S S o l u t i o n s C o . , L t d . YS Solutions Co.,Ltd. Tel:+81-3-5212-3521 Fax:+81-3-5212-3524 Kouji-machi Tsuruya Hachiman Blug.6F, 2-4,Koujimachi, Chiyoda-ku, Tokyo 102-0083 Japan TOKYO Tel:+81-6-4806-7088 Fax:+81-6-...