Avocent 3016 - Manuals
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Manual Avocent 3016
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USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to ...
iii Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: ...
iv AutoView 3008/3016 Switch Installer/User Guide Controlling the status flag ........................................................................................................ 19 Setting the keyboard country code....................................................................................
vii List of Figures Figure 1.1: Example Switch Configuration (AutoView 3016 Switch Shown) ................................... 2 Figure 2.1: Basic AutoView 3016 Switch Configuration .................................................................. 4 Figure 2.2: Typical AutoView 3008/3016 Switch Fire...
viii AutoView 3008/3016 Switch Installer/User Guide Figure 4.10: Versions Window ........................................................................................................ 52 Figure 4.11: AVRIQ Versions Window................................................................................
ix List of Tables Table 1.1: Descriptions for Figure 1.1 .............................................................................................. 2 Table 2.1: Descriptions for Figure 2.1 .............................................................................................. 5 Table 2.2:...
1 Product Overview Features and Benefits Avocent AutoView 3008/3016 switches combine analog and digital technology to provide flexible control of data center servers, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unava...
2 AutoView 3008/3016 Switch Installer/User Guide Access the AutoView 3008/3016 switch via a standard TCP/IP network The Avocent AutoView 3008/3016 switches provide agentless remote control and access. No special software or drivers are required on the attached, or client, computers. The client conne...
3 C H A P T E R 2 Installation AutoView 3008/3016 Switch Connectivity The AutoView 3008/3016 switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the switch. The AutoView 3008/3016 switch uses TCP/IP for communication over a network....
Chapter 2: Installation 5 Getting started Before installing your AutoView 3008/3016 switch, refer to the following lists to ensure you have all items that shipped with the switch, as well as other items necessary for proper installation. Supplied with the AutoView 3008/3016 switch • Local country po...
6 AutoView 3008/3016 Switch Installer/User Guide Rack Mounting an AutoView 3008/3016 Switch A rack mounting kit is supplied with each AutoView 3008/3016 switch. You may either place the AutoView 3008/3016 switch on the rack shelf or mount the switch directly into an Electronic Industries Alliance (E...
Chapter 2: Installation 7 1. Plug your monitor and either PS/2 or USB keyboard and mouse cables into the appropriately labeled ports on the AutoView switch. 2. Plug a compatible IQ or IAC module into the appropriate ports on the back of the target server. 3. Choose an available numbered port on the ...
8 AutoView 3008/3016 Switch Installer/User Guide 3. In the Appliance Configuration menu on the left, click Appliance - Network and enter the appropriate Network Speed, Transmission Mode and Network Configuration settings for your network. To connect a serial IQ module to a serial device: 1. Attach t...
Chapter 2: Installation 9 NOTE: Ports 80 and 443 are configurable by the appliance administrator. In a typical configuration, as shown in Figure 2.2, the user’s computer is located outside of the firewall, and the AutoView 3008/3016 switch resides inside the firewall. Figure 2.2: Typical AutoView 30...
10 AutoView 3008/3016 Switch Installer/User Guide To connect to the AutoView 3008/3016 switch OBWI from outside the firewall: Open a web browser and enter the external IP address of the firewall. The AutoView 3008/3016 Explorer window will open and prompt you to login. Verifying the Connections Auto...
13 C H A P T E R 3 Local Port Operation AutoView 3008/3016 switch users can access attached devices via the OSCAR interface OSD or the OBWI. For information on the OBWI, see Chapter 4. Basic Operations Main Dialog Box Functions To access the OSCAR interface Main dialog box: Press Print Screen to lau...
14 AutoView 3008/3016 Switch Installer/User Guide Viewing and selecting ports and servers Use the Main dialog box to view, configure and control target devices in the AutoView 3008/3016 switching system. You may view the target devices by name, port or by the unique Electronic ID (EID) embedded in e...
Chapter 3: Local Port Operation 15 Soft switching Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing Print Screen and then, depending on the method you’ve selected, typing the first few characters of its name or number. ...
16 AutoView 3008/3016 Switch Installer/User Guide Navigating the OSCAR interface This table describes how to navigate the OSCAR interface using the keyboard and mouse. Table 3.3: OSCAR Interface Navigation Basics Keystroke Function <Print Screen>, Ctrl-Ctrl, Shift-Shift and/or Alt-Alt OSCAR in...
Chapter 3: Local Port Operation 17 Setup Dialog Box Functions You can configure your AutoView 3008/3016 switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your AutoView 3008/3016 switching system to identify target devices by uniq...
18 AutoView 3008/3016 Switch Installer/User Guide To access the OSCAR interface Setup dialog box, click Setup on the Main dialog box. Figure 3.2: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order of target devices, change how the OSCAR...
Chapter 3: Local Port Operation 19 -or- Select Port to display target devices numerically by port number. 2. Click OK . Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To change how the OSCAR interface is invoked: 1. Select the checkbox ne...
20 AutoView 3008/3016 Switch Installer/User Guide Figure 3.4: OSCAR Interface Flag Dialog Box To determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2. Select Displayed to activate the flag display. After a switch, the flag will remain o...
Chapter 3: Local Port Operation 21 Setting the keyboard country code NOTE: Using a keyboard code that supports a language different from that of your AutoView 3008/3016 switch firmware will cause incorrect keyboard mapping. Sun servers may use keyboard mappings for non-US keyboards. By default, the ...
22 AutoView 3008/3016 Switch Installer/User Guide 3. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the IQ module. NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot ...
Chapter 3: Local Port Operation 23 Figure 3.8: OSCAR Interface Devices Dialog Box When the AutoView 3008/3016 switch discovers a cascaded switch, the numbering format changes from an AutoView 3008/3016 port only to [AutoView 3008/3016 port]-[switch port] to accommodate each target device under that ...
24 AutoView 3008/3016 Switch Installer/User Guide 4. Repeat steps 1-3 for each port requiring a device type to be assigned. 5. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved to the switch until you click OK in the Devices dialog ...
26 AutoView 3008/3016 Switch Installer/User Guide To access the OSCAR interface Commands dialog box: Activate the OSCAR interface and click Commands to open the dialog box shown in Figure 3.12. Figure 3.12: OSCAR Interface Commands Dialog Box Selecting target devices for Scan mode The Scan dialog bo...
Chapter 3: Local Port Operation 27 Figure 3.13: Scan Dialog Box 2. The dialog box contains a listing of all servers attached to your switch. Click the checkbox to the right of the server, double-click on the desired entry, or highlight the device and click the Add/ Remove button to toggle the scan c...
28 AutoView 3008/3016 Switch Installer/User Guide -or- From the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) and server (S) will always be displayed when conne...
Chapter 3: Local Port Operation 29 Figure 3.15: OSCAR Interface Disconnect Dialog Box 2. Click Disconnect to disconnect the user and return to the User Status dialog box. -or- Click X or press Escape to exit the dialog box without disconnecting a user. Displaying version information and upgrading fi...
30 AutoView 3008/3016 Switch Installer/User Guide Figure 3.16: OSCAR Interface Version Dialog Box 5. To upgrade individual IQ modules, click the AVRIQ button to view individual AVRIQ module version information. NOTE: To upgrade multiple AVRIQ modules simultaneously, go to step 9. Figure 3.17: AVRIQ ...
Chapter 3: Local Port Operation 31 6. Select an AVRIQ module to view and click the Version button.. Figure 3.18: AVRIQ Version Dialog Box 7. Click the Load Firmware button. 8. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the AVRIQ module status indic...
32 AutoView 3008/3016 Switch Installer/User Guide Figure 3.19: AVRIQ Status Dialog Box 10. The AVRIQ Upgrade dialog box displays. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box. Returning an AVRIQ module to factory default status: 1. Click AVRIQ in the Version dialog box....
Chapter 3: Local Port Operation 33 2. On the message box, click X or press Escape to exit without sending a Reset command to the target device. To reset the local mouse and keyboard: 1. Activate the OSCAR interface and click Commands - Device Reset . A confirmation message will appear. 2. Click X or...
35 C H A P T E R 4 Web Interface Operations AutoView 3008/3016 Switch OBWI In addition to the OSCAR interface, AutoView 3008/3016 switches are equipped with an On-Board Web Interface (OBWI) feature that provides a built-in interface to handle all basic KVM switching needs. The AutoView 3008/3016 swi...
36 AutoView 3008/3016 Switch Installer/User Guide predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 5. Viewing and Selecting Ports and Servers Before you can begin a KVM session, you must first log in to the AutoV...
Chapter 4: Web Interface Operations 37 Figure 4.1: Avocent AutoView 3016 Explorer Window Table 4.2: Descriptions for Figure 4.1 Number Description 1 Displays the IP address, appliance type and last six digits of the appliance MAC address and browser being accessed. 2 OBWI tabs used to display connec...
38 AutoView 3008/3016 Switch Installer/User Guide Launching a KVM Session NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Colo...
Chapter 4: Web Interface Operations 39 Figure 4.2: Disconnect Session Status Window 2. Click the checkbox for one or more users that you wish to disconnect. 3. Click the Disconnect Session button. A message appears prompting you to confirm the disconnect command. 4. Click OK to disconnect the user. ...
40 AutoView 3008/3016 Switch Installer/User Guide • Whether an Administrator has configured global connection sharing (Automatic Sharing, Exclusive Connections and Stealth Connections all are configurable options that require sharing to be enabled) To connect to target devices when sharing is enable...
Chapter 4: Web Interface Operations 41 • If an Administrator has enabled Exclusive Connections, and a primary user has set Exclusive Mode for the session, you cannot share the session unless you have Appliance Administrator rights. 5. If an Administrator has enabled Exclusive Connections, you can cl...
42 AutoView 3008/3016 Switch Installer/User Guide Setting up user accounts When you select the Users category, the OBWI will retrieve and display a list of usernames and current access levels from the AutoView switch. From here, you can add, modify or delete users and assign access levels. The User ...
44 AutoView 3008/3016 Switch Installer/User Guide 3. Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number. 4...
Chapter 4: Web Interface Operations 45 A Switch Administrator can specify the number of hours (1 to 99) that accounts will remain locked. When Enable Lock-outs is unchecked, the Security Lock-out feature will be disabled and no users will be locked out. If an account becomes locked, it will remain l...
Chapter 4: Web Interface Operations 47 The Encryption option allows you to specify the type of encryption to be used for video, keyboard and mouse sessions. You can select multiple methods when a new client connection is requested. The AutoView 3008/3016 switch negotiates for the highest enabled enc...
48 AutoView 3008/3016 Switch Installer/User Guide To configure general SNMP settings: 1. Click the Configure tab in the OBWI, then click the SNMP category in the left column. Figure 4.6: SNMP Window 2. Click the Enable SNMP checkbox to allow the AutoView switch to respond to SNMP requests over UDP p...
Chapter 4: Web Interface Operations 49 NOTE: After changing SNMP settings, the switch must be rebooted. See Rebooting the switch on page 56 for more information. Enabling individual SNMP traps An SNMP trap is a notification sent by the AutoView switch to a management station indicating that an event...
50 AutoView 3008/3016 Switch Installer/User Guide Modifying a server name You can use the OBWI to rename a server from a remote workstation rather than from the OSCAR interface. Figure 4.8: Servers Window To modify a server name: 1. Click the Configure tab in the OBWI, then click Servers-Cascade Dev...
Chapter 4: Web Interface Operations 51 2. In the Server Name column, click the server you want to modify. Figure 4.9: Modify Server Name Window 3. Type the new name. Names must be 1-15 characters, include alphabetical characters, and may not include spaces or special characters with the exception of...
52 AutoView 3008/3016 Switch Installer/User Guide To configure a cascaded switch connection: 1. Click the Configure tab in the OBWI, then click Servers-Cascade Devices in the left column. 2. Click the name of the switch you want to configure and type the new name for the cascaded device. 3. Type the...
Chapter 4: Web Interface Operations 53 AVRIQ versions The AVRIQ Versions sub-category allows you to view version information for attached AVRIQ modules. Clicking on the EID displays a window that allows you to upgrade the IQ module firmware and to reset the IQs if connected to a cascaded device. Sel...
54 AutoView 3008/3016 Switch Installer/User Guide NOTE: PS/2, USB and USB2 IQ modules are available. In addition, the AutoView switch is compatible with all Avocent IQ modules including Sun and serial IQ modules. NOTE: Resetting an AutoView switch that is connected directly to a server (not a cascad...
Chapter 4: Web Interface Operations 55 Figure 4.12: Upgrade Appliance Firmware (TFTP Server) Window Figure 4.13: Upgrade Appliance Firmware (File System) Window To upgrade AVRIQ module firmware: 1. Click the Tools tab.
56 AutoView 3008/3016 Switch Installer/User Guide 2. Click the Upgrade AVRIQ Firmware button. 3. Select the module types you want to upgrade. 4. Click Upgrade . Rebooting the switch Periodically, such as after an upgrade, you may need to reboot the AutoView 3008/3016 switch. You can reboot the switc...
Chapter 4: Web Interface Operations 57 Figure 4.14: Save Appliance Configuration Window (File System) Figure 4.15: Save Appliance User Data Window (FTP Server) 3. (Optional) Enter and verify a password in the supplied fields. This password is requested when you restore this database to an AutoView s...
58 AutoView 3008/3016 Switch Installer/User Guide NOTE: You may leave the password field blank if you do not want to require a password for accessing the configuration file. 4. Navigate to a location to save the configuration file. The location appears in the Save To field. 5. Click Save . 6. When c...
60 AutoView 3008/3016 Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security featur...
Chapter 4: Web Interface Operations 61 To configure LDAP server parameters: 1. Select Configure-Appliance-Authentication-Server. 2. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons. 3. Click Save . LDAP Search parameters On the LDAP S...
62 AutoView 3008/3016 Switch Installer/User Guide each type of query has three modes that utilize certain types of information to determine whether or not an LDAP user has access to an appliance or connected target devices. You can configure the following settings on the LDAP Query Page: • The Query...
Chapter 4: Web Interface Operations 63 • Basic – A username and password query for the user is made to the directory service. If they are verified, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected server ...
64 AutoView 3008/3016 Switch Installer/User Guide identical to the attached target devices for querying target devices. The name must match exactly, including case. 5. The appliance names and target device names used for group queries are stored in the appliance. The appliance name specified in the ...
Chapter 4: Web Interface Operations 65 Figure 4.18: Install Web Server Certificate Window 3. Select the Fields radio button, and enter the following fields: • Public Key Length: the number of bits you want the certificate to be. • Common Name: your name. (Since this is your root certificate, use an ...
67 C H A P T E R 5 The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to an AutoView 3008/3016 switch using the OBWI. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window c...
Chapter 5: The Video Viewer 69 Changing the toolbar You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack). To specify a toolbar hide time: 1. Select Tools - Session Options from the ...
70 AutoView 3008/3016 Switch Installer/User Guide 2. Click the desired resolution. Adjusting the view Using menus or task buttons in the Video Viewer window, you can do the following: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enab...
Chapter 5: The Video Viewer 71 The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar appears. -or- To disab...
72 AutoView 3008/3016 Switch Installer/User Guide 1. Select Tools - Manual Video Adjust from the Video Viewer window menu. -or- Click the Manual Video Adjust button. The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box, and descriptions follow in Table 5.2. Figure 5.2: Manual ...
Chapter 5: The Video Viewer 73 Target video settings The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments affect how the target video is captured and digitized and are seldom changed. The image capture parameters are a...
74 AutoView 3008/3016 Switch Installer/User Guide You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box. NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the A...
Chapter 5: The Video Viewer 75 Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mod...
76 AutoView 3008/3016 Switch Installer/User Guide The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area. 4. Click OK to save settings. When you enable Single Cursor mode, you can press the specified ke...
Chapter 5: The Video Viewer 77 a. Click the Custom radio button to enable the X and Y fields. b. Type a scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input range is 0.25-3.00. Vendor-specific video sett...
78 AutoView 3008/3016 Switch Installer/User Guide To specify keyboard pass-through: 1. Select Tools - Session Options from the Video Viewer window menu. -or- Click the Session Options button. The Session Options dialog box appears. 2. Click the General tab. 3. Select Pass-through all keystrokes in r...
Chapter 5: The Video Viewer 79 Closing a Video Viewer Window Session To close a Video Viewer window session: Select File - Exit from the Video Viewer window.
81 C H A P T E R 6 Terminal Operations The Console Menu Each AutoView 3008/3016 switch may also be configured at the appliance level through the Console menu interface accessed through the 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software. To...
82 AutoView 3008/3016 Switch Installer/User Guide A static IP configuration may be used to provide a user-defined IP address, netmask or prefix length, and default gateway for the AutoView 3008/3016 switch. DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When DHCP is...
Chapter 6: Terminal Operations 83 Set Web Interface Ports Currently, the appliance and client software are using ports 80 and 443 for HTTP and HTTPS port numbers respectively. Now the user will have the ability to modify or specify alternate ports. Input Web Server Certificate This menu option allow...
85 Appendices Appendix A: Flash Upgrades The AutoView 3008/3016 switch Flash upgrade feature allows you to update your appliance with the latest firmware available. This update can be performed using a Trivial File Transfer Protocol (TFTP) server, File Transfer Protocol (FTP) or using the OBWI. Afte...
86 AutoView 3008/3016 Switch Installer/User Guide 10. The AutoView 3008/3016 switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress. When the upload is complete, the AutoView 3008/3016 switch will reset and upgrade the internal subsystems. 11. The Console...
Appendices 87 Appendix B: Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the AutoView 3008/3016 switch local port or the OBWI. The actual serial data is not accessed, but is merely displayed. All serial data coming from t...
Appendices 89 To configure a serial IQ module: 1. Press Ctrl-F8 . The Configuration Screen will appear. 2. Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow and Down Arrow keys. 3. Modify the selected value using the Left Arrow and Right Arrow keys. 4. Repeat...
90 AutoView 3008/3016 Switch Installer/User Guide To use History mode: 1. Press Ctrl-F9 . The mode will display as History. 2. Press one of the following key combinations to perform the indicated action: • Home : Move to the top of the buffer. • End : Move to the bottom of the buffer. • Page Up : Mo...
Appendices 91 Appendix C: UTP Cabling This appendix discusses various aspects of connection media. The performance of an AutoView 3008/3016 switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish AutoView 3008/3016 switching system pe...
92 AutoView 3008/3016 Switch Installer/User Guide Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 100 feet each. • Maintain the twi...
Appendices 93 Appendix D: Technical Specifications Table D.1: AutoView 3008/3016 Switch Product Specifications Server Ports Number 16 - AutoView 3016 switch8 - AutoView 3008 switch Type PS/2, Sun, USB and Serial Connectors 8-pin modular Sync Types Separate horizontal and vertical Plug and Play DDC2B...
Appendices 95 Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scro...
96 AutoView 3008/3016 Switch Installer/User Guide For example: For Stop + A , press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work with the serial USB IQ module (if your Sun system comes with a USB port) as well as the Sun VSN and WSN IQ modules. With ...
Appendices 97 Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the per...
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