ADTRAN Express XRT - Manuals
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Manual ADTRAN Express XRT
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Trademarks • Express XR, Express XRT, and Express Configuration Wizard are trade- marks of ADTRAN, Inc. • Hayes is a registered trademark of Hayes Microcomputer Products, Inc.• HyperACCESS is a registered trademark of Hilgraeve Inc.• MicroPhone Pro is a trademark of Software Ventures Corporation.• P...
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the lim-its for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference wh...
SHIPPING: The cost of shipping the equipment from Buyer’s fa- cility back to ADTRAN shall be paid by the Buyer. The cost for re-turn shipping of the equipment by surface carrier shall be paid by ADTRAN. ADTRAN will utilize other means of express shipment at the request of the Buyer. The cost of ship...
Telephone Company Contacts for ISDN Service Ameritech ISDN Repair 1-800-TEAMDATA Bell Atlantic 1-800-570-ISDN Bell South 1-800-247-2020 Cincinnati Bell 1-513-241-6900 NYNEX 1-800-GET-ISDN1-800-430-ISDN (New England Area) Pac Bell 1-800-4PB-ISDN Rochester Tel 1-716-777-1811 Southwestern Bell 1-800-79...
61202.153L3-1 Express XRT User Guide i Table of Contents Chapter 1: Overview .................................................................................. 1 Getting Started ....................................................................................... 1 Minimum Requirements ..............
Table of Contents 61202.153L3-1 Express XRT User Guide iii Chapter 5: Upgrading Software ............................................................... 49 HyperACCESS ....................................................................................... 51 For Windows 95 and Windows NT 4.0: .........
Table of Contents iv Express XRT User Guide 61202.153L3-1 Figure 2-12: Express XRT Enabled, External Analog Modem Disabled ............................................................. 21 Figure 2-13: Unknown State ................................................................ 21 Figure 2-14: Expr...
61202.153L3-1 Express XRT User Guide 1 Chapter 1 Overview EXPRESS XRT OVERVIEW The Express XRT™ provides high speed network access for Inter-net and remote office connectivity using ISDN. The Express XRT provides the following features: • Data rates up to 230.4 kbps - over eight times faster than a ...
Chapter 1. Overview 2 Express XRT User Guide 61202.153L3-1 Minimum Requirements What You Provide In order to operate the Express XRT, the following items are re-quired: For a PC • Personal computer 386 or higher • Windows 95, or Windows NT 3.51• Approximately 1.5 MB free disk space For a Macintosh •...
Chapter 1. Overview 61202.153L3-1 Express XRT User Guide 3 What ADTRAN Provides The ADTRAN Express XRT is packaged with the following con-tents (see Figure 1-1):• Express XRT• ADTRAN Express XRT User Guide• ADTRAN Express Configuration Wizard software for Win- dows 95, Windows NT, and Macintosh (2 d...
61202.153L3-1 Express XRT User Guide 5 Chapter 2 Installation INSTALLING THE ADTRAN EXPRESS XRT This section describes how to connect the Express XRT to a com-puter and how to install the Express Configuration Wizard soft-ware. Verify Switch Settings Dip switches 1 and 2 located on the rear panel of...
Chapter 2. Installation 6 Express XRT User Guide 61202.153L3-1 If dip switch 2 is set to the Off (up) position, the unit continues to use the factory default settings until Switch 2 is set to the On (down) position. Also, area code, phone numbers, SPIDS, and stored numbers are cleared. Figure 2-1 Di...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 7 8. Power on the computer.9. Go to the Express XRT Software Installation section. Figure 2-2 Standard ISDN Internet/Remote Access Application Express XRT Software Installation The installation procedure varies depending on whether you are...
Chapter 2. Installation 8 Express XRT User Guide 61202.153L3-1 Microsoft Windows 95 and Windows NT 4.0 Windows 95 Plug and Play 1. During the Windows 95 boot process, if the New Hardware Found screen appears indicating ADTRAN Express XRT , se- lect Driver from disk provided by hardware manufacturer ...
Chapter 2. Installation 10 Express XRT User Guide 61202.153L3-1 Figure 2-3 Installation Options By default, the Express Configuration Wizard and INF files are in-stalled. Once installation is complete, an ADTRAN group is created and placed in the Programs menu on the Start button. The software can b...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 11 Windows NT 3.51 INF File Installation To install an ADTRAN Express XRT, use the following procedure: 1. Locate the modem.inf file. This file is normally located in the c:\winnt35\system32\ras directory. See the Windows NT documentation ...
Chapter 2. Installation 12 Express XRT User Guide 61202.153L3-1 3. In the command line, type a:\setup (where a is the disk drive where the ADTRAN Express Configuration Wizard disk was inserted). 4. Follow the screen prompts and insert disk(s) as requested. Once installation is complete, an ADTRAN pr...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 13 Basic Telephone Service In addition to the computer connection, two analog devices such as a telephone, FAX, modem, or answering machine can be con-nected using the two POTS interfaces on the rear panel (RJ-11 jacks labeled 1 and 2 with...
Chapter 2. Installation 14 Express XRT User Guide 61202.153L3-1 Automatic Redial Automatic redial dials the last number dialed. This can be accom-plished using a touch-tone phone as follows: Redial last number: Press ** 5 When connecting to a National ISDN 1 switch, call conferencing, mes-sage waiti...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 15 Using the Express Configuration Wizard Use one of the following methods to start the Express Configura-tion program: For Windows 95 and WIndows NT 4.0: From the Start button, choose Programs , then ADTRAN , then Ex- press Configuration ...
Chapter 2. Installation 16 Express XRT User Guide 61202.153L3-1 Figure 2-5 Express Configuration Automatic Guide option 6. If you want the Express Configuration Wizard to guide you through the set up process, click Yes . The screen shown in Figure 2-6 on page 17 displays. Select Next , and the Wizar...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 17 Figure 2-6 Express Wizard Configuration Start Screen Figure 2-7 Express Wizard Configuration Tab 8. If you did not use the Configuration Wizard to help you with setup, select the Connection tab to choose the COM port, baud rate, and ADT...
Chapter 2. Installation 18 Express XRT User Guide 61202.153L3-1 Figure 2-8 Express Configuration Wizard Connection Tab 9. To automatically detect the required information, click the Auto-Detect button. Express Configuration for Windows 95 and Windows NT 4.0 only auto-detects COM ports 1 through 4. E...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 19 After installation is complete, the Express XRT resets the ISDN line for a clean start. Therefore, the PWR/LINE LED may not be on solid (indicating link up) for a few more seconds. In the few cases where the procedure does not succeed, ...
Chapter 2. Installation 20 Express XRT User Guide 61202.153L3-1 Figure 2-9 Express Configuration Wizard Tray Tool To prevent the Express Configuration Wizard Tray Tool from launching once the Express Configuration Wizard software is closed, uncheck the box labeled Add Tray Icon under the Prefer- enc...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 21 Three icons appear in the Tool Tray at different times representing three different states of the Express Configuration Wizard Tray Tool. The icon illustrated in Figure 2-11 indicates the external analog modem is connected to the Expres...
Chapter 2. Installation 22 Express XRT User Guide 61202.153L3-1 Express Configuration Tray Tool Menu When using the Express Configuration Wizard Tray Tool with the Express XRT, use the right mouse button and click on the icon. The menu in Figure 2-14 appears. Figure 2-14 Express Configuration Wizard...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 23 Exit Exits the Tray Tool. Installing Windows 95 Dial-Up Networking Dial-Up Networking for Windows 95 is most commonly used for connections to Internet Service Providers or other networks. Use the following procedure to install Windows 9...
Chapter 2. Installation 24 Express XRT User Guide 61202.153L3-1 14.In the Make a New Connection menu, enter the number to di- al. 15.Click NEXT . 16.Click Finish to complete the new connection setup. 17.To use this connection, select it from My Computer , Dial-Up Networking . Windows dials the numbe...
Chapter 2. Installation 61202.153L3-1 Express XRT User Guide 25 4. Enter ISDN phone number 2.5. Enable Auto-Detect SPIDs/Switch (this option is only valid in North America). 6. View the status by using the key sequence Ctrl+V . An illustra- tion of the status screen is shown in Figure 2-16 on page 2...
Chapter 2. Installation 26 Express XRT User Guide 61202.153L3-1 Figure 2-16 VT 100 Terminal Status Buffer Menu
61202.153L3-1 Express XRT User Guide 27 Chapter 3 Installing an Analog Modem An external or internal analog modem can be connected to the Ex-press XRT to access an Internet provider, BBS, or host server that does not support ISDN. EXTERNAL ANALOG MODEM APPLICATION In order to connect an external ana...
Chapter 3. Installing an Analog Modem 28 Express XRT User Guide 61202.153L3-1 Figure 3-1 External Analog Modem Application Connecting an External Analog Modem To connect an external analog modem to the Express XRT use the following procedure: 1. Ensure the Express XRT is connected to the PC. See the...
Chapter 3. Installing an Analog Modem 61202.153L3-1 Express XRT User Guide 29 6. Connect the other end of the RJ-11 to RJ-11 telephone cable to the Dial Line or Line jack on the external analog modem. See the documentation with the external analog modem to deter-mine which jack on the external analo...
Chapter 3. Installing an Analog Modem 30 Express XRT User Guide 61202.153L3-1 12.Click FINISH . 13.Click Close . 14.The external analog modem may now be used, or you may re- start the Express Configuration Wizard and deselect the Con- nect External Modem option to enable the Express XRT. Configuring...
Chapter 3. Installing an Analog Modem 61202.153L3-1 Express XRT User Guide 31 Controlling an External Analog Modem There are three options for enabling and disabling an external mo-dem: the Express Configuration Wizard, the WIN 95/NT 4.0 Tool Tray Icon, or a terminal emulation package. See the secti...
Chapter 3. Installing an Analog Modem 32 Express XRT User Guide 61202.153L3-1 Figure 3-2 Express Configuration Wizard: Connecting an External Modem If the Express Configuration Wizard software cannot detect the external analog modem, the error message shown in Figure 3-3 displays. Ensure the externa...
Chapter 3. Installing an Analog Modem 61202.153L3-1 Express XRT User Guide 33 Express Configuration Wizard Modem Disable Use the Express Configuration Wizard to disable the external an-alog modem by deselecting the Connect External Modem option. Figure 3-2 on page 32 illustrates the Connect External...
Chapter 3. Installing an Analog Modem 34 Express XRT User Guide 61202.153L3-1 Figure 3-4 HyperACCESS: Verifying External Modem Connection To enable an external analog modem, issue the AT command AT_L1 (followed by Enter ). Figure 3-5 illustrates a HyperAC- CESS session enabling an external analog mo...
Chapter 3. Installing an Analog Modem 61202.153L3-1 Express XRT User Guide 35 Terminal Emulation Modem Disable When using HyperACCESS or other terminal emulation packag-es, issue the AT command AT_L0 (followed by Enter ) . Figure 3- 6 illustrates a HyperACCESS session disabling an external analog mo...
Chapter 3. Installing an Analog Modem 36 Express XRT User Guide 61202.153L3-1 Figure 3-7 Internal Analog Modem Application When using an internal analog modem and the Express XRT, two COM ports are assigned on the PC. Both COM ports are config-ured independently. See the manufacturer's documentation...
61202.153L3-1 Express XRT User Guide 37 Chapter 4 Application Configuration There are three methods available for configuring the Express XRT: Express Configuration Wizard, VT 100 terminal, or AT Commands. Before configuring the Express XRT for any application, the Ex-press XRT should be connected c...
Chapter 4. Application Configuration 38 Express XRT User Guide 61202.153L3-1 The Express XRT can be reset to the factory default settings by set-ting switch 2 to the Off (up) position. See the section Verify Switch Settings on page 5 for more information. Profile Configurations Some common configura...
Chapter 4. Application Configuration 61202.153L3-1 Express XRT User Guide 39 Factory: V.120 64k (Remote Access) Factory: Async BONDING 128k (Remote Access) Express Configuration Wizard This section describes how to use the Express Configuration Wiz-ard software to configure the Express XRT for three...
Chapter 4. Application Configuration 40 Express XRT User Guide 61202.153L3-1 Internet and Remote Access Chameleon by NetManage is a Microsoft Windows software package commonly used for Internet access. ShivaRemote is a software package developed by Shiva Corpora-tion for remote access. Use the follo...
Chapter 4. Application Configuration 61202.153L3-1 Express XRT User Guide 41 Figure 4-1 ISDN Setup Tab 4. Enter the following information (under the ISDN Line Setup tab) as provided by your telephone company: • Switch Type• Area Code• ISDN Phone Number(s)• Service Profile Identification Number(s) (d...
Chapter 4. Application Configuration 42 Express XRT User Guide 61202.153L3-1 Figure 4-2 Protocol Tab 6. The Call Type should only be changed to Data 56 kbps if Data 64 kbps is not available in your area. 7. Select PPP protocol if configuring for Internet access using Chameleon (or other Internet acc...
Chapter 4. Application Configuration 61202.153L3-1 Express XRT User Guide 43 The following procedure explains how to create a button for the profile created in the previous procedure: 1. Select the profile from the profile list in the ADTRAN Express Configuration Wizard window. 2. Choose the Edit bu...
Chapter 4. Application Configuration 44 Express XRT User Guide 61202.153L3-1 8. The User Program window is displayed again and the name field can be changed to give the button being created a different name. If no name is entered, a button is created with a default name of the executable file. 9. Ch...
Chapter 4. Application Configuration 61202.153L3-1 Express XRT User Guide 45 directory number on which message waiting has been provi-sioned. Once a message is read, the stuttered dial tone will stop. Flash/Hook Default When you select the Call Waiting option, the phone will function like a standard...
Chapter 4. Application Configuration 46 Express XRT User Guide 61202.153L3-1 BBS Applications To access a bulletin board service, a new profile will need to be created and the protocol of the bulletin board service must be known. HyperACCESS is a Microsoft Windows communications package for use in a...
Chapter 4. Application Configuration 61202.153L3-1 Express XRT User Guide 47 Shiva Password Authentication Protocol (SPAP) The Express XRT now supports Shiva Corporation's SPAP. The Express XRT decodes the SPAP packets as they pass between the client and server PPP devices. SPAP user authentication ...
61202.153L3-1 Express XRT User Guide 49 Chapter 5 Upgrading Software As features are added to the Express XRT, software upgrades may be necessary. The Express XRT has flash memory allowing the software to be upgraded from a file provided by ADTRAN. The current version of the software can be found on...
Chapter 5. Upgrading Software 50 Express XRT User Guide 61202.153L3-1 Figure 5-1 Diagnostics Tab 3. Click the button labeled Select File to Download. Select the file to download to the Express XRT, and click Open . 4. To start the software upgrade, click the Start Download but- ton. During the softw...
Chapter 5. Upgrading Software 61202.153L3-1 Express XRT User Guide 51 HyperACCESS For Windows 95 and Windows NT 4.0: From the Start button, choose Programs , then HyperACCESS for Windows. For Windows 3.1 and Windows NT 3.51: 1. Open the Program Manager. Double-click the HyperACCESS for Windows progr...
Chapter 5. Upgrading Software 52 Express XRT User Guide 61202.153L3-1 first button on the left). Once a connection is established, Con- nected displays at the bottom of the Session window. 10.Type AT!FLASHLOAD to initiate the software update. The AT command will not be visible since echo is off by d...
61202.153L3-1 Express XRT User Guide 53 Chapter 6 Troubleshooting TROUBLESHOOTING GUIDELINES This section provides troubleshooting techniques to alleviate problems that may be encountered while operating the Express XRT. If problems persist contact ADTRAN technical support for assistance (see the ba...
Chapter 6. Troubleshooting 54 Express XRT User Guide 61202.153L3-1 Power/Line LED, B1, and B2 LEDs Flash Green This indicates a configuration problem. Verify the following in-formation is correct: • Switch Type• Service Profile Identifiers (SPIDs) (used in North America only) • ISDN Phone Numbers Th...
Chapter 6. Troubleshooting 61202.153L3-1 Express XRT User Guide 55 Dial-Up Connection Problems Many connection problems can be diagnosed by viewing the sta-tus buffer message returned from the ISDN network and the Ex-press XRT. These messages are accessed by choosing the Status Buffer button in the ...
Chapter 6. Troubleshooting 56 Express XRT User Guide 61202.153L3-1 External Analog Modem Not Detected If the Express Configuration Wizard cannot detect the external an-alog mode verify the following: 1. The external analog modem is powered on.2. The external analog modem is properly installed and co...
61202.153L3-1 Express XRT User Guide 57 Appendix A AT Commands and S-Registers AT COMMANDS While a call is not established, the DTE port accepts AT com-mands. During this time, the CD signal is inactive. When a call is established, the port is used for data. This data mode is indicated by the CD sig...
Appendix A. AT Commands and S-Registers 58 Express XRT User Guide 61202.153L3-1 maximum length for a command line is 40 characters. Each com-mand line is executed by the Express XRT upon receipt of a termi-nating character. The default terminating character is a carriage return (ASCII 013), but it c...
Appendix A. AT Commands and S-Registers 61202.153L3-1 Express XRT User Guide 59 Changing a String S-Register Type ATSS followed by the number of the string S-register to be changed, an equal sign, the numeric string to be assigned to the register, then press Enter . ATSS80=5551212 Dialing a Call usi...
Appendix A. AT Commands and S-Registers 60 Express XRT User Guide 61202.153L3-1 I0 Identify unit. Commands the unit to display model num ber . I1 Identify software. Commands the unit to display soft-ware version. O On-line. Commands the unit to go back on line S S Register. S36 Inactivity Timer in m...
Appendix A. AT Commands and S-Registers 61202.153L3-1 Express XRT User Guide 63 S-REGISTER LIST S0 AUTO ANSWER Determines how the Express XRT answers an incoming call.0 = Disable (Express XRT does not answer call). 1 = Enable (Express XRT answers all calls). 2 = Dump all calls. S2 ESCAPE CHAR-ACTER ...
61202.153L3-1 Express XRT User Guide 71 Appendix B LEDs LEDs The Express XRT front panel contains five LEDs associated with the DTE port and the ISDN interface as shown in Figure B-1 and described in Table B-A. Figure B-1 Front Panel LEDs Table B-A Express XRT LEDs LED Color Description B1 or B2 Slo...
Appendix B. LEDs 72 Express XRT User Guide 61202.153L3-1 PWR/Line Green (On Solid)Off Link Established. No Power or link is not established. In North America a flashing light indicates that the link is not estab-lished. In Europe, it means the link is not active. TD Green Transmit Data (TxD) RD Gree...
61202.153L3-1 Express XRT User Guide 73 Appendix C Status Buffer Messages 2047 BERT orig Test remote originated 2047 BERT (bit error rate test) pattern. 2047 loopbk ansr Test remote answered 2047 BERT pattern. Answer The Express XRT answered a call on either the first or second channel. The calling ...
Appendix C. Status Buffer Messages 61202.153L3-1 Express XRT User Guide 75 Break to AT cmd User issued a break-in request. Break ignored User issued an extra break-in request. BUSY The called number is busy. B-X disconnected B-channel disconnected. X can be 1 or 2 representing the appro-priate B-cha...
Appendix C. Status Buffer Messages 76 Express XRT User Guide 61202.153L3-1 CID>0 rcvd Received an incoming call from a third party during negotiations with a far-end BONDING unit on the use of the second Bearer channel. Connect Timeout Call attempt does not connect in x amount of time. Deactivate...
Appendix C. Status Buffer Messages 61202.153L3-1 Express XRT User Guide 79 NETWORK_CONGESTION The phone network is currently congested. NETWORK_OUT_OF_ORDER The phone network is out of order. No calling ID Calling party number not provided. NO_CIRCUIT_AVAILABLE The requested bearer channel is not av...
61202.153L3-1 Express XRT User Guide 83 Appendix D Loop Status Messages This appendix lists the status line messages and their definitions. Messages shown entirely in capital letters are generated by the ISDN network. Messages with lower case letters are generated by the Express XRT. AutoSpid X The ...
61202.153L3-1 Express XRT User Guide 87 Appendix E Connector Pinouts Figure E-1 RS-232 Interface Table E-A RS-232 Interface Pin Name I/O Description 1 Shield I/O Shield for cable 2 TD I Transmitted Data 3 RD O Received Data 4 RTS I Request to Send 5 CTS O Clear to Send 6 DSR O Data Set Ready 7 SG I/...
Appendix E. Connector Pinouts 88 Express XRT User Guide 61202.153L3-1 I = Input O = Output Figure E-2 Modem Interface I = Input O = Output 20 DTR I Data Terminal Ready 22 RI O Ring Indicator Table E-B Modem Interface Pin Name I/O Description 1 Shield I/O Shield for cable 2 RD O Received Data 3 TD I ...
Appendix E. Connector Pinouts 61202.153L3-1 Express XRT User Guide 89 The RJ-11 POTS ports apply to the Express XRT only. Table E-C RJ-11 POTS Port Interface POTS 1 Interface Pin 1 Pin 2 Pin 3 R1 Pin 4 T1 Pin 5 Pin 6 POTS 2 Interface Pin 1 Pin 2 Pin 3 R2 Pin 4 T2 Pin 5 Pin 6 Table E-D RJ-45 ISDN Lin...
Appendix E. Connector Pinouts 90 Express XRT User Guide 61202.153L3-1 Figure E-3 Express XRT Ground Pinouts 48v (XRT) GND + -
61202.153L3-1 Express XRT User Guide 91 Index Numerics 230.4 operation difficulty with 56 A analog modem connect internal 36 connecting 28 controlling 31 application configuration 37 async bonding 128k (remote ac- cess) 39 AT commands 57 dialing a call 59 using 58 auto-detect SPIDs 18 switch 55 swit...
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On-Line Services ADTRAN Internet Homepage: http://www.adtran.com The ADTRAN Internet homepage contains an ISDN Info Desk with the following information:• General product information • Modem scripts for popular software applications • Frequently asked questions (FAQs) about common telecommunication i...
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