Actiontec IS560LH - Manuals

Page 2 - Proprietary Notice and Disclaimer; Table of Contents

2 Proprietary Notice and Disclaimer Unless otherwise noted, this document and the information herein disclosed are proprietary to Action- tec Electronics, Inc. Any person or entity to whom this document is furnished or who otherwise haspossession thereof, by acceptance agrees that it will not be cop...

Page 4 - Do This First; For Windows 95 and Windows 98 Installations; Properties; Once; Start

4 Do This First Please read the following tips before attempting to install your new modem. For Windows 95 and Windows 98 Installations Be sure to remove all other modem drivers from your operating system. To do this,right-click My Computer, choose Properties from the menu that appears, then click o...

Page 5 - Figure 2: Windows 95 IRQ Resources Dialog Box

5 If you are going to use the Telephone Answering Machine (TAM) functions of themodem and you are running Windows 95, you need to install a software componentcalled Unimodem V. If you have Windows 95 OEM Service Release 2 (Version4.00.950 B) or a later version of Windows, this component comes standa...

Page 6 - Figure 3a: COM2 Properties Dialog Box

6 To disable COM2, boot your system and enter your BIOS setup. You can normallyinvoke the BIOS setup menu by pressing a key or a combination of keys at the firstboot up screen. Some of the common keys are DELETE, F1, F2, CTRL+ALT+S,CTRL+ALT+ESC. (Watch the text that appears as you turn your computer...

Page 9 - Figure 5: Removing the Backplate; Installing The Modem

9 Hardware Installation 1. Turn off the computer and all peripheral devices connected to it. 2. Unplug the computer power cord from the wall receptacle. 3. Remove the computer’s cover. Refer to your computer owner’s manual forinstructions. 4. Remove the screw securing the expansion slot cover behind...

Page 10 - Figure 6: Installing The Modem; Put the chassis cover back on the computer.

10 5. Firmly, but gently, insert the modem into the available 16-bit expansion slot.Ensure that the card is seated properly before securing it with the screw removedin Step 4, as shown in the following diagram: Figure 6: Installing The Modem 6. Put the chassis cover back on the computer. 7. Be sure ...

Page 12 - Configuring Windows 95

12 Configuring Windows 95 Step 1 Upon startup, Windows 95 detects the modem and displays the New Hardware Found dialog box. Select “Driver from disk provided by hardware manufacturer” then click OK . Step 2 Type your CD-ROM drive’s drive letter into the Copy manufacturer’s files from box. Insert the...

Page 15 - Update; dialog box. Insert the modem’s installation CD-ROM

15 Configuring Windows 95 OEM SR2 Step 1 Upon startup, Windows 95 detects the modem and launches the Update Device Driver Wizard dialog box. Insert the modem’s installation CD-ROM and click Next. Step 2 After Windows 95 has found the updated drivers for your modem, click Finish.

Page 16 - OK; Click; Finish; to copy the Wave Device .INF file from the CD-ROM drive to

16 Step 3 If Windows asks for its own installation disc, click OK. Insert the requested CD-ROM, type the drive letter of your CD-ROM in the dialog box thatappears next, and click OK . Step 4 After the Wizard has copied the .INF files to the hard disk, it should detect“Wave Device for Voice Modem” an...

Page 19 - Configuring Windows 98

19 Configuring Windows 98 Step 1 After installing the modem hardware, turn on your computer. Windowswill detect the modem and start the Add New Hardware Wizard. Click Next. Step 2 The Add New Hardware Wizard will ask if you would like it to “search forthe best driver for your device (Recommended).” ...

Page 20 - Next; button to copy and install the driver.

20 Step 3 The Wizard will ask where it should search for the drivers. Click “CD-ROM drive” to select it. Make sure the installation CD-ROM is in the CD-ROM drive. Click Next. Step 4 Next the Wizard will identify the driver file and report its location on theCD-ROM drive. Click the Next button to cop...

Page 23 - button to copy and instal the driver.

23 Step 9 Next the Wizard will identify the driver file and report its location on theCD-ROM drive. Click the Next button to copy and instal the driver. Step 10 Windows will copy and install the files, and then display the dialog box below, reporting that the process has finished. Click Finish.

Page 25 - Your modem is now installed and configured for use with Windows 98.

25 Step 12 Check that the More Info dialog box that appears on your screen matches the illustration below. Make a note of the interrupt (also known as an IRQ)a n d t h e p o r t n u m b e r. T h e s e w i l l b e n e e d e d t o c o n f i g u r e y o u rcommunications software. Your modem is now ins...

Page 30 - Installing and Configuring Communications Software; not

30 Installing and Configuring Communications Software If your modem came with a communications software package, it is strongly recom-mended that you use this software for your modem. It’s default installation param-eters have been specially configured to work with this modem. The Users Guide forthi...

Page 32 - Troubleshooting

32 Troubleshooting This section lists some common problems and offers suggestions for a solution. It isimportant to remember that this modem is a Windows 95/98/NT based modem andrequires 32bit virtual device drivers. It therefore cannot work in Windows 3.1 whichcannot use these drivers. The modem al...

Page 33 - Figure 8: More Info Panel

33 Device Usage box and make sure “Disable in this hardware profile” is not selected. (Windows 95 OEM SR2 and Windows 98 only). Make a note of the COM port andIRQ the modem is using. Errors reported in the Device Status box generally refer to conflicts. Click the Re- sources tab and read the “Confli...

Page 34 - Step 4: Does Not Install; Uninstalling the Modem

34 If you receive an error message or the panel is blank, go to the section of this manual“Does Not Install.” Step 4: Does Not Install The most likely reason for a non-installation in Windows 95 or 98 is a lack of IRQresources. The modem needs one IRQ and one COM Port in order to function.Computers ...

Page 35 - Note to users of Windows 95 and 98

35 Modems section after you have deleted it from the Device Manager . If it is, this could be a sign that your Plug-N-Play settings are not correct. See “Does NotInstall” for information about Plug-N-Play.) 3. Close all open programs and return to the Windows desktop. On the Start menu, click Find, ...

Page 36 - LT Win Modem; Find Now; from; File; the; Advanced; Note to users of Windows NT

36 At the Advanced settings window, type the following in the “Containing text” field: LT Win Modem . Click Find Now . When a file is found, it will have the name “oem#.inf.” Delete only an oem inf file.To delete a file, highlight the file name by clicking once and then choose Delete from the File m...

Page 37 - Common Problems; No Dialtone Error; Maximum speed

37 Common Problems No Dialtone Error Make sure you have connected the phone cable into the right connector on the backof the modem. See “Figure 7: Connecting Devices.” You may have too many devices connected to the phone line. Remove all other equip-ment. Your modem may not recognize overseas dialto...

Page 39 - Appendix A: AT Command Set; AT Commands; Escape sequence

39 Appendix A: AT Command Set AT Commands AT commands are issued to the modem to control the modem’s operation and soft-ware configuration. AT commands can only be entered while the modem is in com-mand mode. Enter AT commands by typing: ATXn where X is the AT command, and n is the specific value fo...

Page 40 - Communication Standard Setting; This command determines CCITT vs. Bell standard.; Cn

40 Bn Communication Standard Setting This command determines CCITT vs. Bell standard. d n a m m o C t c e ff E 0 B 0 0 2 1 t a s i m e d o m e h t n e h w e d o m 2 2 . V T T I C C s t c e l e S . s / s ti b 1 B s / s ti b 0 0 2 1 t a s i m e d o m e h t n e h w A 2 1 2 ll e B s t c e l e S .) tl u ...

Page 41 - The following characters may be used as dial string modifiers:

41 Dn Dial This command instructs the modem to begin the dialing sequence. The dial string(n, including modifiers and the telephone number) is entered after the ATD com-mand. A dial string can be up to 40 characters long. Any digit or symbol (0-9, *, #, A, B, C,D) may be dialed as touch-tone digits....

Page 44 - This command turns the speaker on or off.; Nn

44 Result Codes: K O 3 , 2 , 1 , 0 = n R O R R E e s i w r e h t O Mn Monitor Speaker Mode This command turns the speaker on or off. d n a m m o C t c e ff E 0 M .f f o s i r e k a e p s e h T 1 M r e ir r a c e h t s t c e t e d m e d o m e h t li t n u n o s i r e k a e p s e h T .) tl u a f e d (...

Page 47 - Extended Result Codes

47 Xn Result Code Selection and Call Progress Monitoring This command enables tone detection options used in the dialing process. As thesefunctions are chosen, the result codes are also affected. Therefore, this command isfrequently used to control the modem chipset’s responses. The primary function...

Page 48 - Busy Tone Detect; Yn; Long space disconnect is always disabled.; Zn; This modem always auto retrains.

48 Busy Tone Detect e n o T y s u B t c e t e D t c e ff E d e l b a s i D . s e v i e c e r ti s e n o t y s u b y n a s e r o n g i m e d o m e h T d e l b a n E . s e n o t y s u b r o f s r o ti n o m m e d o m e h T Result Codes: K O , 2 , 1 , 0 = n 7 , 6 , 5 , 4 , 3 R O R R E e s i w r e h t O...

Page 49 - DTR Control

49 Result Codes: K O 1 = n R O R R E e s i w r e h t O &Cn Data Carrier Detect (DCD) Control Data Carrier Detect is a signal from the modem to your computer indicating that thecarrier signal is being received from a remote modem. DCD normally turns off whenthe modem no longer detects the carrier...

Page 50 - Load Factory Settings; V.22bis Guard Tone Control; Auxiliary Relay option

50 &Fn Load Factory Settings This command loads the configuration stored and programmed at the factory. Thisoperation replaces all of the command options and the S-register settings in the ac-tive configuration with factory values. d n a m m o C t c e ff E 0 F & )t l u a f e d ( . n o it a r...

Page 51 - This Command is effective only for use in Japan.

51 &Kn Local Flow Control Selection d n a m m o C t c e ff E 0 K & .l o rt n o c w o lf e l b a s i D 1 K & . d e v r e s e R 2 K & . d e v r e s e R 3 K & .) tl u a f e d ( l o rt n o c w o lf S T C / S T R e l b a n E 4 K & .l o rt n o c w o lf F F O X / N O X e l b a n E R...

Page 52 - Asynchronous Communications Mode; This command selects DSR action.

52 &Qn Asynchronous Communications Mode d n a m m o C t c e ff E 0 Q & . 0 N \ s a e m a S . d e r e ff u b , e d o M s u o n o r h c n y s A 1 Q & . d e v r e s e R 2 Q & . d e v r e s e R 3 Q & . d e v r e s e R 4 Q & . d e v r e s e R 5 Q & . 3 N \ s a e m a S .) tl u ...

Page 53 - View Active Configuration and Stored Profile; This command is used to display the active profiles.; Below is an example of a possible output:

53 &V0 View Active Configuration and Stored Profile This command is used to display the active profiles. d n a m m o C t c e ff E 0 V & e li f e v it c a w e i V Below is an example of a possible output: Option Selection AT Cmd Comm Standard Bell B CommandCharEcho Enable E Speaker Volume Med...

Page 56 - Break Control

56 \G Modem Port Flow Control d n a m m o C t c e ff E 0 G \ .) tl u a f e d ( y ti li b it a p m o c r o f K O n a s n r u t e R 1 G \ . R O R R E s d n o p s e r D E T R O P P U S T O N Result Codes: K O 0 = n R O R R E e s i w r e h t O \J Adjust Bits/s Rate Control When this feature is enabl...

Page 61 - V.90 Downstream Rate and Control; is a value from the list; View Numbers in Blacklist

61 -V90=x V.90 Downstream Rate and Control Use this command to enable/disable V.90 connection and to control V.90 connec-tion rates. The command syntax is AT-V90=x . Where x is a value from the list below. n = 0 9 V - T A e t a R m a e rt s n w o D 0 d e l b a s i d 0 9 . V 1 )t l u a f e d ( e t a ...

Page 62 - Enable/Disable Data Compression; AT Commands for Testing and Debugging; Write to/Read from DSP Register

62 %Cn Enable/Disable Data Compression Enables or disables data compression negotiation on an error corrected link. d n a m m o C t c e ff E 0 C % n o i s s e r p m o c a t a d s e l b a s i D 1 C % n o i s s e r p m o c a t a d 5 P N M d n a s i b 2 4 . V h t o b s e l b a n E Result Codes: K O 1 ,...

Page 63 - Display Diagnostic Information for the last modem connection; Description

63 &Tn Self-Test Commands This command allows the user to perform diagnostic tests on the modem. These testscan help to isolate problems when experiencing periodic data loss or random errors. d n a m m o C t c e ff E 0 T & . s s e r g o r p n i t s e t y n a s p o t S .t r o b A 1 T & , ...

Page 65 - S-Registers Reference; Auto Answer Ring Number

65 Description Example Comments Call Termination Cause 0 0 -Call Terminated by Localmodem 1 -Call Terminatedby Remote modem 2 -NoAnswer - the Remote mo-dem did not answer 3 -Train-ing Failure - the modemsfailed to negotiate V.34 or56K protocols. 4 -ProtocolFailure - the modems failedto negotiate V.4...

Page 66 - Ring Counter; rings; Command Line Termination Character (user defined); Response Formatting Character (user defined); ASCII; Command Line Editing Character (user defined); ASCII

66 S1 Ring Counter Range: 0 − 255 Default: 0 Units: rings This register, Ring Counter, is read only. The value of S1 is incremented with eachring. If no rings occur over a six second interval, this register is cleared. S2 AT Escape Character (user defined) Range: 0 − 255 Default: 43 Units: ASCII Thi...

Page 67 - Wait Before Dialing; Connection Completion Time-Out; seconds; Comma Dial Modifier Time; seconds

67 nous only. The modem will not recognize the backspace character if it is set to a valuethat is greater than 32 ASCII. This character can be used to edit a command line.When the echo command is enabled, the modem echoes back to the local DTE thebackspace character, an ASCII space character, and a ...

Page 70 - Inactivity Timer; minutes; Synthetic Ring Volume

70 S28 V.34 Modulation Enable/Disable 0 = disabled, 1-255 = enabled,Range: 0-255Default: 1 This register enables/disables V.34 modulation. S30 Inactivity Timer Range: 0-255Default: 0Units: minutes S30 specifies the length of time (in minutes) that the modem will wait before discon-necting when no da...

Page 72 - ETC Startup Autorating (default 0, range 0; Startup with normal autorating.; LAPM Error Control and Feature Negotiation (default 7)

72 S38 = 5 38000 bits / s S38 = 6 40000 bits / s S38 = 7 42000 bits / s S38 = 8 44000 bits / s S38 = 9 46000 bits / s S38 = 10 48000 bits / s S38 = 11 50000 bits / s S38 = 12 52000 bits / s S38 = 13 54000 bits / s S38 = 14 56000 bits / s S40 ETC Startup Autorating (default 0, range 0 - 2) Range: 0-2...

Page 76 - Appendix B: Communications Regulations; FCC Regulations

76 Appendix B: Communications Regulations FCC Regulations The following statements are provided in accordance with the Federal Communica-tions Commission (FCC) regulations. Please read these statements carefully beforeinstalling your modem. FCC Par t 68 Requirements This equipment complies with Part...