Actiontec UP102 - Manual

Actiontec UP102

Actiontec UP102 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 2 – Table of Contents; Introducton
  • Page 4 – Introducton; Package Contents
  • Page 5 – Features
  • Page 6 – Gettng to Know Call Center; Regular Call
  • Page 7 – Rear Panel; USB Port; Techncal Support
  • Page 8 – Installng Skype; Downloadng and Installng Skype; Download Skype
  • Page 9 – In the next window, read the license agreement, click in the
  • Page 10 – Select a location on the computer’s hard drive to download the
  • Page 11 – . Skype installs. Click Fnsh in the last window to complete the; The Skype software is installed on the computer. Go to the next; Creatng a Skype Account; appears. Enter the required information (denoted by a red aster-
  • Page 12 – Go to the main Skype account window and click Add Contact.; The Skype account is created. Go to the next section to add con-; Addng Contacts; To add contacts to your Skype account:
  • Page 13 – When the “Add a Contact” window appears, enter the name
  • Page 14 – The contact has been added. To view the contact list, select the; Assgnng a Speed-Dal Number; click on a contact name, and in the menu that appears, select
  • Page 15 – to the next chapter (“Connecting Call Center Hardware”) to con-
  • Page 16 – Connectng Call Center; Caution: Make sure the Call Center is not connected to; Get the phone cable from the telephone and insert one end in
  • Page 18 – To connect Call Center in Dual-Line mode:; the “Phone” port on the rear panel of Call Center.; Connect the other end of the phone cable to the telephone.; port on the rear panel of Call Center.; Insert the other end of the supplied phone cable in a standard; phone line outlet. The components should be connected similarly
  • Page 19 – Dual-Lne Connecton wth DSL Modem
  • Page 20 – Connecting to a DSL Splitter; Use the supplied phone cable and insert one end in the “Line”
  • Page 21 – Installng Call Center; After connecting Call Center hardware (see chapter 3), Call Center; then, from the first “InstallShield Wizard” window, click Next.; circle next to “I accept the terms of the license agreement”. Click
  • Page 24 – tion window will not appear. Instead, a phone line warning; message appears. Click OK to close the message.
  • Page 25 – Configuring Call Center; Configuring Call Center Features; Note: The features listed above are only available when; Remote Internet Callng; Note: Remote Internet Calling does not work in conjunction; In the “Configuration” tab, go to the drop-down menu in the
  • Page 26 – Click in the check box next to “Enable Remote Internet Calling.”; Computer Answerng Machne
  • Page 27 – Note: If the Call Center icon does not appear in the system; Call Forwardng
  • Page 28 – Note: Only one telephone number can be used for both; Enter the number of rings before an incoming Internet call is
  • Page 29 – Call Return
  • Page 30 – Other Configuration Options; tom of the Configuration tab. All settings configured by the user; Default
  • Page 31 – Clicking About in the VoSKY Call Center window generates the; versions are displayed. Also, the user can check for updates.; About
  • Page 32 – Check for Updates
  • Page 33 – Usng Call Center; This chapter explains how make calls using Call Center, includ-; Before Usng Call Center; Before making a call with Call Center, make sure of the following:; Call Center Icons
  • Page 34 – Note: If the SkypeOut contact does not have a speed-
  • Page 35 – Endng a Call; Note: Caller ID for incoming Internet calls is currently not
  • Page 36 – Usng Call Center n Dual-Lne Mode; Switching Between Regular and Internet Call Modes; Press the “#” key twice on the telephone keypad to switch Call; Calling a Regular Telephone Number
  • Page 37 – Wait for the party to answer the telephone.; on what kind of call it is. Call Center automatically selects the
  • Page 38 – Note: If placing a SkypeOut call and the SkypeOut con-
  • Page 39 – Note: Before using Computer Answering Machine, it
  • Page 40 – “Voice Messages” list box, which displays all messages that
  • Page 41 – Quck Reference Tables; Consult these tables (Basic or Advanced) for quick reference.; Basc Procedures; Action
  • Page 43 – For Advanced Procedures, the Line Port must be set up and the; Advanced Procedures
  • Page 45 – Specifications; USB Audio Device Class 1.0 compatible
  • Page 46 – Note: Specifications are subject to change
  • Page 47 – Regulatory Complance Notces; Class B Equpment; Modifications; Notces
  • Page 48 – This device may not cause harmful interference; Note: To comply with FCC RF exposure compliance; Mscellaneous Legal Notces; Internet calls Everyone,Everywhere, VoSKY, and the VoSKY logo
  • Page 49 – Lmted Warranty; Software: Actiontec Electronics warrants to Customer that each
  • Page 50 – Obtaining Warranty Service: Customer may contact Actiontec
  • Page 51 – Actiontec Electronics shall not be responsible for any software,
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Call Center

Model #: UP102

Ver 1.1

User Manual

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Summary

Page 2 - Table of Contents; Introducton

Table of Contents 1 Introducton Package Contents Features System Requirements Getting to Know Call Center Technical Support 2 Installng Skype Software Downloading and Installing Skype Creating a Skype Account Adding Contacts Assigning a Speed-Dial Number 3 Connectng Call Center Hardware Single-Line ...

Page 4 - Introducton; Package Contents

1 Actontec VoSKY Call Center User Manual Introducton 1 Thank you for purchasing the Actiontec VoSKY Call Center. Call Center allows you to make free calls over the Internet and budget calls with Skype™ any time, anywhere. With Call Center, you can use your regular telephone to make long distance cal...

Page 5 - Features

2 Actontec VoSKY Call Center User Manual Features Outgoing call forwarding (Internet calls to regular phone calls)Incoming call forwarding (regular phone calls to Inter- net calls)Calls back your regular phone number when Skype contact is onlineComputer answering machineConnect directly to your regu...

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