Actiontec GS204AD9-01 - Manuals

2 Action tec Wireless-Ready DSL Gateway User Manual Internet Explorer 4.0 or higher ( 5 .x recommended) or Netscape Navigator 4.0 or higher ( 4.7 recommended) TCP/IP network protocol installed on each computer Technical Support Self Help To obtain answers to DSL configuration questions, visit the Qw...

3 Chapter 1 Introduction Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Action tec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance. Enabling Website Blocking Enabling VPN Pass-Through Enabling/Disabling NAT Firew...

4 Action tec Wireless-Ready DSL Gateway User Manual Non- Action tec-provided network card/Ethernet cable installation, configu- ration, or troubleshooting Commercial firewall software configuration contact the Action tec Pay For Support Center at 1-888-825-9025 . Action tec net- working support is p...

5 Setting Upthe Gateway The instructions that follow parallel the steps contained in the Action tec Installation Buddy ™ , which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gatew...

6 Action tec Wireless-Ready DSL Gateway User Manual Connecting a Computer to the Gateway Connecting a computer to the Gateway involves three basic steps: initial setup,plugging in the Gateway’s Power Cord, and connecting the Gateway to the com-puter via Ethernet or USB cable. To connect this initial...

7 Chapter 2 Setting Up the Gateway 3. The next window appears. Read the onscreen information, then get the“Terms and Agreement” document from the White Bag and read it as well.Then, select I accept this agreement and click Next . 4. The next window appears. Select Ethernet , then click Next . 5. The...

9 Chapter 2 Setting Up the Gateway 9. In the next window, read the instructions regarding the items needed to set up theGateway, then click Next . 10. As shown in the next window, get the Gateway from the DSL Quick Start Kit,then click Next . 11. The next window appears. Plug the smaller end of the ...

14 Action tec Wireless-Ready DSL Gateway User Manual Connecting Via USB 1. Insert Action tec Installation Buddy CD-ROM in the CD-ROM drive of the computer. The Installation Buddy will start automatically. Wait until the fol-lowing screen appears, read the onscreen instructions, then click Next . 2. ...

21 Chapter 2 Setting Up the Gateway Installing Filters Filters allow the user to talk on the phone while online. All phones and otherdevices (answering machines, fax machines, etc.) using the same line (i.e., usingthe same phone number) as the DSL line must have a filter installed. To install afilte...

22 Action tec Wireless-Ready DSL Gateway User Manual 3. When the following window appears, get the Clear Bag, take out the phone fil-ters, then click Next . Caution : Do not install a filter in the phone jack used by the black DSL cable. 4. In the next window, read the onscreen instructions concerni...

23 Chapter 2 Setting Up the Gateway 6. When the next window appears, read the onscreen instructions on how toconnect the phone filters, then click Next . The phone filters are installed. Click Next . to go to “Setting Up the DSL Connection,” as described below. Setting Up the DSL Connection After co...

26 Action tec Wireless-Ready DSL Gateway User Manual 8. In the next window, read the onscreen information about computer security,then click Next . 9. In the last window, read the onscreen information regarding additional refer-ence material on the CD-ROM, then click Finish . The Gateway has been su...

27 Using Qwest DSL Qwest DSL operates over home or business phone lines equipped with Qwest DSLservice. For this reason, the Qwest DSL connection is not portable; it can’t beaccessed while away from home or business. To connect while traveling, ask theISP about a dial-up account. Most Qwest DSL ISPs...

29 Basic Setup This chapter is a guide through a basic configuration of the Gateway, includinghow to connect the Gateway to the ISP, as well as an overview of the Gateway’sLEDs and switches. To complete the basic setup, the user will need the Welcome Letter (ISPWorksheet). If the document is not ava...

30 Action tec Wireless-Ready DSL Gateway User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup . 4. In the next window, follow the onscreen instructions, then click Next . 5. In the next window, select the type of connection by clicking on the circ...

31 Chapter 4 Basic Setup 6. Enter the User Name , Password , and Static IP provided by the ISP in the “DSL Broadband Connection - PPP” screen. Click Next . ☞ Note : If the ISP uses a connection method other than PPPoE (DHCP or Static IP, for example) see “Advanced Setup” to con-nect the Gateway. 7. ...

32 Action tec Wireless-Ready DSL Gateway User Manual Gateway Features This section contains a quick description of the Gateway’s lights and switches. Power Light - The Power Light displays the Gateway’s current status. If the Power Light glows steadily green, the Gateway is receiving power and fully...

33 Advanced Setup This section contains information concerning advanced configuration, such aswireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address b...

34 Action tec Wireless-Ready DSL Gateway User Manual 4. In the next screen, read the recommendations. To perform an advanced setupon the Gateway, click Begin Advanced Setup . 5. The “Configuring the Advanced Settings” screen appears. To check all the set-tings, or if unsure of which settings to modi...

35 Chapter 5 Advanced Setup ☞ Note : If changes have been made to one or more Advanced Setup settings and Save and Restart has not been clicked beforeleaving the Advanced Setup screens (i.e., switching to Utilities orBasic Setup), all Advanced Setup settings changes will be lost. WAN IP Address Sele...

36 Action tec Wireless-Ready DSL Gateway User Manual Transparent Bridging Select this option to use the Gateway as a transparent bridge only if directed to doso by your ISP. This option should only be used if the Gateway is being used as aModem to connect one computer to the Internet via a DSL conne...

37 Chapter 5 Advanced Setup ☞ Note : Host and domain name information may also be accessed from the computer originally connected to the DSL modem. Specify a Static IP Address Select this option if assigned a static (specific) IP Address by the Internet Service Provider ( ISP) . Enter the IP Address...

38 Action tec Wireless-Ready DSL Gateway User Manual Unnumbered/VIP Mode If the user has purchased a block of static IP addresses, select Unnumbered Mode by clicking on the box. Then, enter the IP address and Subnet Mask assigned to theGateway in the “Gateway Address” and “Unnumbered Subnet Mask” te...

39 Chapter 5 Advanced Setup Channel Channel assigns the frequency band at which the Gateway communicates. In the United States, use channels 1-11. (The factory default value is set to 1.) Wireless Equivalent Privacy Wireless Equivalent Privacy ( WEP ) is an encryption method used with the 802.11b st...

40 Action tec Wireless-Ready DSL Gateway User Manual 128-bit WEP 128-bit WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit con- sists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1. To create a 128-bit WE...

41 Chapter 5 Advanced Setup LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “ LAN IP Address” screen. The value in the LAN IP Address text box is the IP address of the Gateway as seen on the network.The LAN IP address of the Gateway can be modified, but A...

42 Action tec Wireless-Ready DSL Gateway User Manual Action tec strongly recommends leaving the DHCP Server option On . If the DHCP Server option is Off , ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway. For more information, see “ DHCP Serv...

43 Chapter 5 Advanced Setup DNS Server 2 - the secondary DNS provided by the Internet Service Provider ( ISP) . If the ISP provided secondary DNS server infor- mation, enter it here. If not, leave the text box intact. After changing settings, click Next or Back to continue, or Save and Restart to ma...

44 Action tec Wireless-Ready DSL Gateway User Manual Netmeeting To allow the computers on the Gateway’s network to access Netmeeting, enter theNetmeeting IP address (LAN IP address using Netmeeting) in the IP text box, then select On . If Netmeeting is not needed, select Off . After changing setting...

45 Chapter 5 Advanced Setup After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent. Remote Management Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to th...

46 Action tec Wireless-Ready DSL Gateway User Manual Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass theGateway’s built-in firewall, allowing access to parts of the network (for...

47 Chapter 5 Advanced Setup In this screen, the user can allow only certain IP addresses to access forwardedports. Enter the port range of the forwarded ports in the “Remote IP Port Range”text boxes, enter the IP address to be allowed access in the “Remote IP Address”text box, then click “Add.” The ...

48 Action tec Wireless-Ready DSL Gateway User Manual DMZ hosting is used to support online gaming and Internet conferencing services. These programs usually require multiple open ports, making the network accessi-ble from the Internet. DMZ hosting symbolically places the DMZ host computer outside of...

49 Chapter 5 Advanced Setup Dynamic Routing Selecting Dynamic Routing in the “Advanced Configuration” screen generates the “ Dynamic Routing ” screen. Dynamic routing allows the exchange of routing tables between routers. This relieves the user of having to set up static routes for each router. If a...

50 Action tec Wireless-Ready DSL Gateway User Manual After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent. Static Routing Selecting Static Routing in the “Configuring the Advanced Settings” screen gener- ates the “Static Routing” screen. Static R...

51 Chapter 5 Advanced Setup MAC Address Cloning Selecting MAC Address Cloning in the “Advanced Configuration” screen generates the “ MAC Address Cloning” screen. A MAC (media access control) address is an identifier unique to every networkable device. Some Internet Service Providers( ISP) require a ...

52 Action tec Wireless-Ready DSL Gateway User Manual Status After configuring the Gateway, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of theGateway’s settings. No settings (other than connecting or disconnecting from theInternet)...

53 Chapter 5 Advanced Setup Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays an overview of the Gateway’s routes. These routes are the pathways used to trans-fer information to and from the Internet. When disconnected from the Internet,only one route i...

54 Action tec Wireless-Ready DSL Gateway User Manual WAN Status Selecting WAN Status generates a “Current Status” screen. This screen displays on overview of the Gateway’s WAN (Wide Area Network) connection. PPP Status There are five PPP Status categories: Status, User Name, Session Time, PacketsSen...

55 Chapter 5 Advanced Setup Packets Sent - Displays the number of PPP packets sent throught the WAN port of the Gateway. Packets Received - Displays the number of PPP packets received through the WAN port of the Gateway. DSL Status There are eight DSL Status categories: VPI, VCI, DSL Mode, Connectio...

56 Action tec Wireless-Ready DSL Gateway User Manual LAN Status Selecting LAN Status generates the “Lan Port Status” screen. This screen displays on overview of the Gateway’s LAN (Local Area Network) port connections. Ethernet There are three Ethernet categories: Link Speed, Packets Sent, Packets Re...

57 Chapter 5 Advanced Setup Wireless There are two Wireless categories: Packets Sent and Packets Received Packets Sent - Displays the number of packets (amount of data) sent over the Wireless connection. Packets Received - Displays the number packets (amount of data) received over the Wireless conne...

59 Utilities To access the Gateway’s utilities select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From here, the Web activity log can be viewed, the DSL settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log...

60 Action tec Wireless-Ready DSL Gateway User Manual DSL Settings To access DSL Settings, select DSL Settings from the “Utilities” screen. The Gateway’s VPI , VCI , and Mode settings can be changed from here. Action tec recom- mends not changing these values without consulting the Internet Service P...

61 Chapter 6 Utilities Upgrade Firmware Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade Firmware” screen. Action tec periodically posts firmware upgrades to enhance the Gateway’s capabilities. To upgrade the Gateway’s firmware: 1. Click Upgrade Here in the “Upgrade Firmwa...

63 Building a Network Other computers can be connected to the Gateway to form a network. The net-work computers can be connected to the Gateway in three ways: Ethernet, USB, orwirelessly. Ethernet 1. Insert the Action tec Installation Buddy CD-ROM in the CD-ROM drive of the computer. The Installaton...

66 Action tec Wireless-Ready DSL Gateway User Manual 9. In the next window, the Installation Buddy checks the configuration of theGateway. A congratulations window appears. The Gateway is connected to a computer viaEthernet. USB 1. Insert Disk 1 (Installation Buddy CD) in the CD-ROM drive of the com...

69 Chapter 7 Building a Network ☞ Note : An Ethernet port looks similar to a phone port, but is slightly bigger. 8. In the next window, the Installation Buddy checks the configuration of theGateway. A congratulations window appears. The Gateway is connected to a computer viaUSB. Wireless ☞ Note : Co...

70 Action tec Wireless-Ready DSL Gateway User Manual 2. The next window appears. Read the instructions, select Additional Computer by clicking on the check box, then click Next . 3. The next window appears. Select Wireless , then click Next . 4. The next window appears. Follow the instructions and i...

71 Troubleshooting This chapter contains a list of problems that may be encountered while using theGateway, and techniques to try and overcome the problem. Note that these tech-niques may not solve the problem. If you need additional help, contact the ISP or Qwest DSL Technical Support at 1-800-247-...

73 Chapter 8 Troubleshooting Time out error occurs when entering a URL or IP Address Verify all the computers are working properly. Ensure the IP settings are correct. Ensure the Gateway is on and connected properly. Verify the Gateway’s settings are the same as the computer by clicking Status in th...

75 Reference This appendix contains information about various topics, including accessinginformation about your Windows computer and wiring under special circum-stances. Locating Computer Information The following procedure is valid for Windows 98 , 98 SE , Me, NT 4.0 , 2000 and XP . 1. From the des...

76 Action tec Wireless-Ready DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow theinstructions below to locate them. If the files are not on the hard drive, they mustbe loaded from the installation disks. Wi...

78 Action tec Wireless-Ready DSL Gateway User Manual Windows Me, 2000 1. From the desktop, click Start . 2. Select Search , then For Files and Folders . 3. The “Search Results” window appears. In the panel at left titled “What do youwant to search for?”, click All files and folders . 4. Another pane...

79 Appendix A Reference easiest way to do this is to purchase a pair of two-line modular adapters, a line-cord coupler, and some short lengths of phone cable, available at any telephonesupply retailer. ☞ Note : Do not purchase a 1-line modular adapter or line splitter. Installing either of these ite...

80 Action tec Wireless-Ready DSL Gateway User Manual Automatic Water Meter If your home or office has an automatic water meter that uses the same phone lineas the Qwest DSL Gateway, you must put a DSL Phone Filter on the water meter.Call your water company for help when installing the DSL Phone Filt...

81 Setting Up StaticIP Address To communicate with the Gateway from a computer onthe network (to use the Web Configuration Utility, for example), the user mayhave to switch the IP address settings from DHCP -enabled to static IP , so that the computer and the Gateway are on the same subnet. To set u...

82 Action tec Wireless-Ready DSL Gateway User Manual 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network .

83 Appendix C Setting Up Static IP Address 5. The “Network” window appears. In the "The following network components are installed" list box, locate and double-click TCP/IP . 6. The “ TCP/IP Properties” window appears. Select IP Address . 7. In the IP Address tab, make sure the the circle ne...

84 Action tec Wireless-Ready DSL Gateway User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click OK . The TCP/IP Properties window disappears. 11. In the Network window, click OK . The Network windo...

88 Action tec Wireless-Ready DSL Gateway User Manual 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections .

89 Appendix C Setting Up Static IP Address 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corre-sponds to the network card ...

91 Appendix C Setting Up Static IP Address 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 13. Click OK . The “Internet Protocol ( TCP/IP ) Properties” window disappears. 14 In the “Local Area Connection Propert...

93 Appendix C Setting Up Static IP Address 5. In the “Network Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If there is morethan one Local Area Connection listed, locate the one that corresponds to thenetwork card installed in yo...

95 Appendix C Setting Up Static IP Address 11. Enter the following numbers in the “ IP Address” text box: 198.162.0.2 Do not include the periods; they are automatically entered. 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automati...

97 Computer Security The Internet is a giant network of computers all over the world. When a computeris connected to the Internet, it can exchange information with any other computeron the Internet. This lets the user send e-mail, surf the World Wide Web, downloadfiles, and buy products and services...

98 Action tec Wireless-Ready DSL Gateway User Manual With both types of Internet connections, access to the computer must be con-trolled to make sure someone on the Internet doesn’t access the information onthe computer. The longer the computer is connected to the Internet, the easier it isfor someo...

99 Appendix B Computer Security Internet Browsers Always exit the Internet browser (for example, Internet Explorer or NetscapeNavigator). Never “minimize” the browser or leave it open in the background.Breaking into a computer is easier when an Internet browser is running. Network Applications Netwo...

101 Specifications General Model Number GS204AD9-01 (Four-Port Wireless-Ready DSL Gateway) Standards IEEE 802.3 (10BaseT)IEEE 802.3u (100BaseTX)IEEE 802.11b (Wireless)G.dmtG.litet1.413RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP WAN Full-rate ADSL Interface LAN GS204AD9-01 ...

102 Action tec Wireless-Ready DSL Gateway User Manual Wireless Operating Range Indoors Up to 30M (100 ft.) @ 11 MbpsUp to 50M (165 ft.) @ 5.5 MbpsUp to 70M (230 ft.) @ 2 MbpsUp to 91M (300 ft.) @ 1 Mbps Outdoors Up to 152M (500 ft.) @ 11 MbpsUp to 270M (885 ft.) @ 5.5 MbpsUp to 396 (1300 ft.) @ 2 Mb...

103 Glossary Access Point A device that allows wireless clients to connect to one another. An access pointcan also act as a bridge between wireless clients and a “wired” network, such asan Ethernet network. Wireless clients can be moved anywhere within the cover-age area of the access point and rema...

104 Action tec Wireless-Ready DSL Gateway User Manual Firewall Prevents users outside the network from accessing and/or damaging files orcomputers on the network. Gateway A device that manages the data traffic of a network, as well as data traffic to andfrom the Internet. IP (Internet Protocol) Addr...

105 Appendix E Glossary Subnet Mask A set of four numbers configured like an IP address used to create IP addressnumbers used within a particular network only. TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. WAN (Wide Area Netwo...

107 Security LevelServices Table The following information is related to the Firewall options (High, Medium, andLow) in the “Advanced Services” chapter of this manual (page 35). The types ofservices and their respective ports are listed in the two right-hand columns; the“In” column details if a part...

108 Action tec Wireless-Ready DSL Gateway User Manual Medium Security Level Service Port In Out http 80 no yes dns 53 no yes ftp 21 no yes telnet 23 no yes smtp 25 no yes pop3 110 no yes nntp 119 no yes real audio/video 7070 yes no icmp n/a no yes H.323 1720 no yes T.120 1503 no yes SSH 22 no yes Lo...

109 Appendix F Security Level Services Table Acronym Definitions http H yper T ext T ransfer P rotocol This protocol delivers information over the Internet, and is used when a home computer connects to a Web site via anInternet browser dns D omain N ame S ystem. A date query system used to translate...

110 Action tec Wireless-Ready DSL Gateway User Manual icmp I nternet C ontrol M essage P rotocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol f...

111 Non-WindowsSystem Setup The Gateway supports both the Classic Macintosh operating systems (9.2.1 andbelow), as well as OS X. ☞ Note : When installing any software, consult the user manual and help files supplied with the software for detailed information. Action tec provides the following inform...

112 Action tec Wireless-Ready DSL Gateway User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode . 3. When the “User Mode” window appears, select Advanced , then click OK . 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list . 5...

113 Appendix G Non-Windows System Setup OS X 1. Open the “System Preferences” application via the Dock or Apple Menu. The“Network” window appears. 2. Select Built-In Ethernet from the “Show” drop-down list. 3. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP . 4. Click Apply...

114 Action tec Wireless-Ready DSL Gateway User Manual Connecting to the ISP 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration . 3. In the “Set Up/Configuration” screen, select Non-Wind...

115 Appendix G Non-Windows System Setup 4. The “Actiontec DSL Modem Setup Page” screen appears. In this screen, theuser can configure the the ISP Protocol (Bridged, PPPoA, or PPPoE) and theIP configuration (Dynamic or Static). Using the Internet Service Provider(ISP) Worksheet provided by the ISP, e...

117 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential in...

119 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials,under normal use and service, for twelve (12) months from the date of purchasefrom Action tec Electronics or its autho...

120 Action tec Wireless-Ready DSL Gateway User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE. F...

121 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE A...

122 Action tec Wireless-Ready DSL Gateway User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excludingthe United Nations Convention on Contracts for the International Sale of Goods.