Actiontec 56K/V.92 - Manuals

Page 2 - Table of Contents; Introduction 1

i Table of Contents Introduction 1 Features 1Package Contents 2 Firmware Updates 2Safety Information 3 Technical Support 4 Connecting the Modem 5 Power Switch 6 Front Panel 6 Installing the Software 7 Windows 98 and 98 SE 7 Windows Me 10 Windows NT 4.0 15 Windows 2000 22 Windows XP 25 Troubleshootin...

Page 3 - ii; tec External 56K/V92 Modem User Manual

Page 4 - Introduction; Features; Quick Connect; Note

1 Introduction Thank you for purchasing the Action tec V.92 External Modem. The Modem is also compatible with the V.90 and K56Flex™ standards. ☞ Important : Please read this entire chapter. It contains important safety information. Features Among the features of the V.92 External Modem: Quick Connec...

Page 5 - tec 56K/v92 External Modem User Manual; Package Contents; Reset Button; Caution

2 Action tec 56K/v92 External Modem User Manual V.80 video standard support for videophone and video conferencing Controller-based, with support for Windows 98, Me, NT, 2000, and XP Simple “Plug-N-Play” installation Package Contents Actiontec V.92 External Modem Installation CD-ROM Quick start guide...

Page 6 - Safety Information; Shock Hazard; To avoid shock hazard:; Connecting the Modem

3 Chapter 1 Introduction Safety Information Shock Hazard To avoid shock hazard: The power cord and any other equipment to which this product is attachedmust be connected to properly wired receptacles. Do not connect or dis-connect any cables or perform installation, maintenance, or reconfigurationof...

Page 7 - Technical Support

4 Action tec 56K/v92 External Modem User Manual Technical Support Action tec Electronics, Inc., prides itself on making durable, high-quality, high- performance products. If you need assistance, the Action tec Technical Support Department is always available, 24 hours a day, seven days a week, to pr...

Page 8 - Serial Cable

5 Connecting theModem To connect the Modem: 1. Ensure the computer is powered down. 2. Plug the serial cable connected to the rear panel of the Modem in the serialport on the computer. 3. Plug one end of the phone cable to the “Line” port on the rear panel of theModem, and the other end to the phone...

Page 9 - Power Switch; LEDs; – When on, indicates the Modem is powered up.; RD; – Receive Data on when the Modem is receiving data.; TD; – Transmit Data on when the Modem is sending data.; OH; – Off Hook on when the Modem is off hook.

6 Action tec External 56K/V92 Modem User Manual Power Switch The Modem’s Power Switch is located on the left side of the rear panel, and is apush-button type switch. Push the button to turn the Modem on, and push itagain to turn it off. Front Panel The front panel of the Modem contains a series of i...

Page 10 - Next

7 Installing theSoftware After connecting the Modem to the computer and the phone line, the driver soft-ware must be loaded on the computer. Select the operating system used, and fol-low the instructions. Windows 98 and 98 SE 1. Ensure the Modem is turned off, then power up the computer and, while i...

Page 11 - In the next window, select; Search for the best driver for your device; When the next window appears, click

8 Action tec External 56K/V92 Modem User Manual 4. In the next window, select Search for the best driver for your device (Recommended) , then click Next. 5. When the next window appears, click CD-ROM drive , then click Next .

Page 12 - Installing the Software

9 Chapter 3 Installing the Software 6. In the next window that appears, Windows searches for and then finds theproper software on the Installation CD. Click Next . 7. The software is loaded on the hard drive of the computer. When the window,below, appears, click Finish . The Modem is now ready to us...

Page 13 - Windows Me; After the computer has booted, turn on the Modem.; Specify the; In the next “Add New Hardware Found” window, select; Search for the best; and; Browse

10 Action tec External 56K/V92 Modem User Manual Windows Me 1. Ensure the Modem is turned off, then power up the computer and, while it isbooting, insert the Installation CD in the CD-ROM drive. 2. After the computer has booted, turn on the Modem. 3. The first “Add New Hardware Wizard” window appear...

Page 14 - The “Browse for Folder” window appears. Click on the

11 Chapter 3 Installing the Software 5. The “Browse for Folder” window appears. Click on the + next to “EXT 560_V181 [X:]” CD-ROM icon (where X is the drive letter of the CD-ROMdrive on the computer). Three folders appear underneath “EXT 560_V181[X:].” Click on the + next to the “EXT 56KV92” folder ...

Page 15 - In the next “Add New Hardware Wizard” window, click

12 Action tec External 56K/V92 Modem User Manual 7. In the next “Add New Hardware Wizard” window, click Next . 8. In the next window, Windows searches for and then finds the proper softwareon the Installation CD. Click Next .

Page 16 - The final “Add New Hardware Wizard” window appears. Click; Finish; The Modem is now ready to use.; Verifying Driver Software Installation (Windows 98 and Me); Select; Start; In the “Control Panel” window, select; Properties

13 Chapter 3 Installing the Software 9. The final “Add New Hardware Wizard” window appears. Click Finish to com- plete the download. The Modem is now ready to use. Verifying Driver Software Installation (Windows 98 and Me) To verify the Modem and its driver software are configured properly: 1. Selec...

Page 17 - More Info...

14 Action tec External 56K/V92 Modem User Manual 3. In the “Diagnostics” tab of the “Modem Properties” window, select the COMport used by the Modem, then click More Info… . 4. The “More Info” window appears, displaying the settings used by the Modem.Click OK when finished. . ☞ Note : The settings di...

Page 19 - In the next window, click; Have Disk...; button, or entering the drive letter of the CD-; OK

16 Action tec External 56K/V92 Modem User Manual 6. In the next window, click Have Disk… 7. In the “Install From Disk” window, navigate to the CD-ROM drive (either bybrowsing using the Browse… button, or entering the drive letter of the CD- ROM drive in the “Copy manufacturer’s files from” text box)...

Page 20 - The contents of the CD appear in the “Locate File” window. Select; EXT

17 Chapter 3 Installing the Software 8. The “Locate File” window appears. Select the CD-ROM drive icon from the“Look in” drop down list. 9. The contents of the CD appear in the “Locate File” window. Select EXT 56KV92 , then click Open.

Page 21 - The contents of the folder appear in the “Locate File” window. Select; Drivers; then click; WinNT

18 Action tec External 56K/V92 Modem User Manual 10. The contents of the folder appear in the “Locate File” window. Select Drivers , then click Open. 11. The contents of the “Drivers” folder appear in the “Locate File” window. Select WinNT , then click Open .

Page 22 - An “Install From Disk” window appears. Click

19 Chapter 3 Installing the Software 12. The contents of the “WinNT” folder appear in the “Locate File” window.Select Mdmatex.inf , then click Open. 13. An “Install From Disk” window appears. Click OK .

Page 23 - Actiontec 56K External Modem

20 Action tec External 56K/V92 Modem User Manual 14. In the next window, ensure Actiontec 56K External Modem is listed in the “Models” list box, then click OK 15. Another window appears. Ensure Actiontec 56K External Modem is listed in the text box, then click Next .

Page 26 - Search for a suitable driver for my device (rec-; Another “Found New Hardware Wizard” window appears. Select; drives; from the “Optional search locations” list, then click

23 Chapter 3 Installing the Software 4. In the next window, select Search for a suitable driver for my device (rec- ommended) , then click Next . 5. Another “Found New Hardware Wizard” window appears. Select CD-ROM drives from the “Optional search locations” list, then click Next .

Page 27 - In the next window, Windows states it has found the driver. Click; The final “Found New Hardware Wizard” window appears. Click; driver software is now installed.

24 Action tec External 56K/V92 Modem User Manual 6. In the next window, Windows states it has found the driver. Click Next . 7 . The final “Found New Hardware Wizard” window appears. Click Finish . The driver software is now installed. The Modem is now ready to use. To verify the driver software ins...

Page 28 - Windows XP; After the computer boots up, turn on the Modem.; Install from a

25 Chapter 3 Installing the Software Windows XP 1. Ensure the Modem is turned off, then power up the computer and, while it isbooting, insert the Installation CD in the CD-ROM drive. 2. After the computer boots up, turn on the Modem. 3. The first “Hardware Update Wizard” window appears. Select Insta...

Page 29 - Another “Hardware Update Wizard” window appears. Select; When the “Found New Hardware Wizard” window appears, click

26 Action tec External 56K/V92 Modem User Manual 4. Another “Hardware Update Wizard” window appears. Select Search remov- able media (floppy, CD-ROM…) , then click Next . 5. When the “Found New Hardware Wizard” window appears, click Finish . The driver software is now installed. The Modem is now rea...

Page 30 - Verifying Driver Software Installation (Windows 2000 and XP); In the “System Properties” window, select

27 Chapter 3 Installing the Software Verifying Driver Software Installation (Windows 2000 and XP) To verify the Modem and its driver software are configured properly: 1. Right-click My Computer , then select Properties . 2. In the “System Properties” window, select Hardware , then click Device Manag...

Page 31 - Diagnostics; The modem’s configuration information is displayed.

28 Action tec External 56K/V92 Modem User Manual 4. When the “Actiontec V.92 External Modem Properties” window appears, select Diagnostics , then click Query Modem . 5. The modem’s configuration information is displayed.

Page 32 - Troubleshooting; When I restart my computer, the Modem is not detected.

29 Troubleshooting This section describes a few problems that may be encountered when using theModem, and solutions to overcome them. When I restart my computer, the Modem is not detected. Ensure the Modem is turned on, and the serial cable is connected properly to aCOM port on the computer, then re...

Page 34 - AT Commands; Command Format; Enter; ATH; Basic AT Commands; Hn

31 AT Commands To access the Modem manually, use AT commands. AT commands can be sent tothe Modem from a computer running a communications program. Command Format All commands must begin with the AT prefix, followed by the parameter, and end-ing by pressing the Enter key on the keyboard. All command...

Page 35 - Ln; ITU–T V.90 Operation Commands

32 Action tec External 56K/V92 Modem User Manual H0 Hangs up the telephone line* H1 Picks up the telephone line Ln Speaker volume L0 Off or low speaker volume L1 Low volume L2 Medium volume* L3 High volume ITU–T V.90 Operation Commands Three S-registers support K56flex, V.90, and V.34 connections. T...

Page 36 - Disable all 56K connections

33 Chapter 4 Troubleshooting S37 = 12 16800 bits/s S37 = 13 19200 bits/s S37 = 14 21600 bits/s S37 = 15 24000 bits/s S37 = 16 26400 bits/s S37 = 17 28800 bits/s S37 = 18 31200 bits/s S37 = 19 33600 bits/s 56K Dial Line Rate (S38) S38 = 0 Disable all 56K connections S38 = 1 autorate (maximum achievab...

Page 37 - Command Examples

34 Action tec External 56K/V92 Modem User Manual S38 = 16 48000 bits/s S38 = 17 49333 bits/s S38 = 18 50666 bits/s S38 = 19 52000 bits/s S38 = 20 53333 bits/s K56flex and V.90 Selection (S109) Use this register to disable 56K connections, or to select between K56flex and V.90protocols. The default s...

Page 38 - Notices; Regulatory Compliance Notices; Class B Equipment; digital device, pursuant to Part; Rules. These limits are designed to

35 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential i...

Page 39 - Modifications; ction

36 Action tec External 56K/V92 Modem User Manual Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by A ction tec Electronics, Inc., may void the user’s authority to operate the equipment. Declaration of confo...

Page 40 - Limited Warranty; Hardware

37 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials,under normal use and service, for twelve (12) months from the date of purchasefrom Action tec Electronics or its author...

Page 41 - Obtaining Warranty Service; WARRANTIES EXCLUSIVE

38 Action tec External 56K/V92 Modem User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE. FOR TH...

Page 42 - LIMITATION OF LIABILITY; Disclaimer; : The customer may contact the Director of Technical Support

39 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE AL...

Page 43 - Governing Law; : This Limited Warranty shall be governed by the laws of the State

40 Action tec External 56K/V92 Modem User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excludingthe United Nations Convention on Contracts for the International Sale of Goods.