Page 3 - C o n t e n t s
Contents | 3 C o n t e n t s Introduction ....................................................................................6 What is DeTOS?....................................................................................... 6 DeTOS Features ........................................................
Page 6 - Introduction; DeTOS Features
6 | Introduction 1 1 Introduction What is DeTOS? Acer Terminal Operating System (DeTOS) is an embedded Thin Client Operating System designed to be simple, secure, and centrally manageable. DeTOS can be used to access hosted desktops using Microsoft Remote Desktop Services, VMware View, Citrix XenApp...
Page 7 - DeTOS Installation; acer global download center; First Boot Wizard
Introduction | 7 Echo allows individual profiles for different users, including specific Connections, Thin Client Settings, Passwords, and Customizable Desktop Icons. Echo allows you to update the thin client’s embedded OS. Updates can be scheduled to happen outside of production hours, for exam...
Page 8 - Getting Started; Reset to Factory Settings
8 | Getting Started 2 2 Getting Started After the initial bootup, or when booting up after having selected the Reset to Factory Settings , your thin client will ask if you wish to run as a Devon Zero™ client, or as a thin client console running DeTOS. If running in Devon Zero™ mode, see the section ...
Page 10 - Management Server Splash Screen
10 | Getting Started Management Server Splash Screen During bootup, if the terminal cannot make contact with a Management Server, then a black splash screen will appear just prior to the DeTOS desktop loading. This screen contains the Acer logo and displays a message saying, Attempting to connect to...
Page 11 - Interface Status
Getting Started | 11 Control Panel The Control Panel is the local tool for configuring Connection and System settings on your thin client. Connection Settings - Your terminal has the ability to connect to remote servers utilizing several types of protocols. The rDesktop client uses the RDP protoco...
Page 12 - Diagnostics; Network Tools; Ping
12 | Getting Started Diagnostics If you are experiencing difficulty connecting to servers on certain segments of your LAN, then you may want to use the ping command to verify you are reaching specific servers and/or gateways on the subnet in question. To use ping: 1. Select the Diagnostics tab from ...
Page 13 - Echo Agent System Information
Getting Started | 13 Echo Agent System Information Echo Management- Displays the current status and information of the Echo Management server to which your thin client is connected. Management Status -Displays when the thin client is being managed by an Echo server. Management Server -Displays t...
Page 15 - Persistence; Default Behavior; Control; Local Storage; Persistence in DeTOS Thin Clients; Strategy #1: Maintain Profiles via Remote Management Server
Persistence | 15 3 3 Persistence Persistence, within the scope of thin client computing, refers to the continuing existence of connections and settings after a terminal has been rebooted. Default Behavior By default, or after resetting your terminal to default factory setting, DeTOS is set to persis...
Page 16 - Case Examples
16 | Persistence Strategy #2: Allow Configurations to be Stored Locally on the Thin Client The second approach for achieving persistence is to allocate a specific area of the local DOM (disk) for reading and writing system settings and connections. DeTOS allows for even greater flexibility by offeri...
Page 18 - System Settings; Display Settings; DeTOS
18 | System Settings 4 4 System Settings Display Settings Strategy #1: Maintain Profiles via Remote Management Server This section describes the display options available for a single monitor attached to a terminal. 1 From the DeTOS desktop, select DeTOS Control Panel . 2 Click the Display icon on...
Page 19 - Dual Monitors
System Settings | 19 Color Depth- All supported color depths for your monitor will be listed in this dropdown box. Enable Screen Blanking- Checking this box will reveal two timeout values for screen blanking and suspend time. Once you are finished, press the Apply button for the changes to take ...
Page 23 - Management; Management Server Configuration
System Settings | 23 configurations are added, deleted or modified under the Control Panel. Press the Apply button and then reboot the thin client for this mode to take effect. Enable Snapshot Storage- To utilize local storage in a profile-like manner. Be sure to press the Apply button, and then r...
Page 25 - Agent Password
System Settings | 25 Agent Password A System Password can be set to restrict access to the Control Panel . To set the Password: 1 Select DeTOS Control Panel . 2 Click the Management icon on the left-hand side of the Control Panel under System . 3 Select the plus [+] to open the Agent Password sect...
Page 26 - Network
26 | System Settings Network By default, the thin client attempts to contact a DHCP server on your network during boot up. If you have a DHCP server on your network, then the thin client will acquire an IP address automatically and no further network configuration is required on your part. However, ...
Page 28 - Printer Settings
28 | System Settings Printer Settings DeTOS supports redirected printing to a locally attached USB or Parallel printer. Once the Printer Settings are properly configured and applied, redirected printing will be enabled for all RDP, Citrix ICA, and VMware View connections created on your thin client....
Page 29 - Sounds
System Settings | 29 Sounds This section allows you to adjust the master volume level for the terminal. 1 From the DeTOS Desktop, select DeTOS Control Panel . 2 Click the Sound icon on the left-hand side of the Control Panel under System . 3 Left-click and drag the bar left or right to decrease or...
Page 30 - Advanced Options; Launch Terminal; ifconfig; ping
30 | Advanced Options 5 5 Advanced Options Launch Terminal There may be times when you wish to open a Terminal window to run command-line tools only accessible from a Linux shell. To access the shell, click the button found at the top of the Control Panel named Launch Terminal. The ifconfig and ping...
Page 31 - Viewing Current Network Interface Settings; IP Address
Advanced Options | 31 Viewing Current Network Interface Settings Type /sbin/ifconfig and press <Enter> to display the status of the currently active network interfaces. The value of inet addr, in the eth0 group of statistics, is the currently assigned IP Address of your DeTOS terminal. If DHCP...
Page 32 - Export Config; Config
32 | Advanced Options Export Config If you are working to troubleshoot a problem on your terminal, you may be asked to send your terminal's Config file. You can easily export your own Config file by following these steps: 1. Plug a USB flash drive into the terminal. 2. Click the button found along t...
Page 33 - ELO Touch Screen Support; Calibration
Advanced Options | 33 ELO Touch Screen Support Upon connecting an ELO Touch Screen to your thin client you will be presented with a calibration screen on first boot to ensure your unit functions properly. There are two ways to calibrate your ELO Touch Screen device when attached to your thin client....
Page 34 - Start Menu
34 | Advanced Options Calibration – Option 2 The second method of calibrating the hardware can be found in the DeTOS Start Menu . Select Calibrate Touchscreen . You will see the gray calibration screen. Follow the steps from Option 1 to calibrate the touch screen. NOTE: There is currently no way to ...
Page 35 - Manage Packages; Add File; Add; Add File
Advanced Options | 35 Manage Packages In the upper toolbar of the DeTOS Control Panel is a button that says Manage Packages which opens the DeTOS Package Manager. This tool can be used to enable or disable individual update packages that may be made available, as well as customization packages provi...
Page 36 - Open
36 | Advanced Options 2. Navigate to the location of the update package on your system or USB key and select Open . The package you have selected will now appear in the DeTOS Package Manager menu. In order to add a package that is not locally stored: 1. Click on the Add URL button in the DeTOS Packa...
Page 37 - Username; Password; Ok
Advanced Options | 37 3. If necessary, enter the Username and Password needed to access the location where the file is held. 4. Click Ok . The package will now appear in the DeTOS Package Manager menu.
Page 39 - Connections; Adding New Connections
Connections | 39 6 6 Connections Adding New Connections 1 From the DeTOS Desktop, select DeTOS Control Panel . 2 Click the icon you wish to create; it is listed under the Connections bar, on the left-hand side of the Control Panel . 3 The main window will split into two separate frames. The top fr...
Page 40 - How to Rename or Delete Connections
40 | Connections 7 As you create connections in the Control Panel , icons for those sessions will appear on the desktop. Double-click the icon to launch that session. How to Rename or Delete Connections 1 From the DeTOS Desktop, select DeTOS Control Panel . 2 In the Control Panel , the top center ...
Page 41 - Citrix ICA; The Connection Section; Connection
Connections | 41 Citrix ICA The Citrix Receiver client in DeTOS allows you to connect to Citrix XenApp Servers (formerly known as Presentation Server). This Citrix client also contains the necessary plug-in used for connecting to XenDesktop via the thin client's local web browser. The Connection Sec...
Page 42 - Published Application-; Published; Browse for Name; Browse
42 | Connections Published Application- To connect to a published application on your Citrix Server, select the radio button called Published Application . Browse for Name- Mark the checkbox called Browse for Name . Then click the Browse button once. This will contact the server and populate the...
Page 43 - The Options Section
Connections | 43 The Options Section 1 Window Size- Select the type of window you want your ICA session to display in. Full screen-The ICA session will take up the entire display. Fixed Size-You may select fixed sized windows, such as 640x480 , 800x600 , and 1024-x768 . Percentage Based-You ma...
Page 44 - Mouse Click Feedback-
44 | Connections 4 Citrix SLR (Speed Screen Latency Reduction) Options- Enabling the following two options are usually only needed when high latency is occurring or poor bandwidth conditions exist. Mouse Click Feedback- The mouse cursor will change to an hourglass as soon as a user performs a mous...
Page 45 - The Firewall Settings Section; Use alternative address for firewall connection-; Proxy Type field; The User Log On Section
Connections | 45 The Firewall Settings Section Use alternative address for firewall connection- Mark this checkbox if you need the ICA session to connect to the Citrix server's external IP address. The external address for the server is specified as the alternate address. Proxy Settings- If your...
Page 46 - The Application Section; Firefox Web Browser; The General Section
46 | Connections The Application Section Application- Specifies the path of the application on the Citrix server to be automatically launched when the connection is made. This is an optional field. Working Directory- Specifies the working directory used for the application. Firefox Web Browser T...
Page 47 - The Proxy Settings Section
Connections | 47 Auto Restart -Select Yes or Prompt to automatically restart the connection. Yes- Once the session is terminated, the session will automatically restart. There is no way for the user to stop it from occurring. Prompt - Once the session is terminated, the user will receive a YES...
Page 48 - The Kiosk Mode Section
48 | Connections Use system proxy settings- This option allows you to use the proxy settings configured for your system. Manual proxy configuration -Choose this option if you have more than one proxy server and you would like to specify which server to use. Complete these fields: HTTP Proxy , HT...
Page 49 - No Machines
Connections | 49 NOTE: To use Kiosk Mode correctly, make sure you have a Starting URL in the requested field. Launching Firefox in Kiosk Mode will automatically launch a Full Screen, inescapable Firefox session for end-users with Internet-ONLY access. The only way to leave the browser is to shut dow...
Page 50 - The Advanced Section
50 | Connections Unix- Launch an X11 desktop such as KDE, Gnome, XDM, or CDE. Or you can select Custom to launch a specific single application in a window. Shadow- Attach to and shadow an already running X11 session to see the display or desktop share. Windows- Run an rDesktop session on a Win...
Page 51 - Disable Direct Draw; VMware View
Connections | 51 with compression VPN network traffic, lowering server pro cessor usage. Disable Direct Draw -This option is available for the No Machine client for Windows. This disables the use of the DirectDraw engine in favor of the GDI engine. This can resolve later conflicts with other Windo...
Page 52 - Protocol; Troubleshooting Tips for VMView Connection
52 | Connections 2 Credentials- Specify the User Name and Password of a user account you wish to log on as. 3 Domain- Specifies the domain to log on to. 4 Desktop Name- If the user of this thin client should always connect to the same desktop, then you may consider entering its name into this field....
Page 53 - X11 Connection; SSH App
Connections | 53 X11 Connection The X11 client allows you to connect to an X11 server, which provides the user with their own virtual desktop session. The following section describes the basic steps for configuring the X11 connection in DeTOS. 1 Session Type- Choose from the single SSH App type or t...
Page 54 - Yes; rDesktop
54 | Connections 5 Resolution- Choose the resolution for your connection, ranging from full screen to various fixed resolutions. 6 Autostart- Enable this checkbox to automatically launch this session after the thin client completes its boot proce dure. 7 Auto Restart- Select Yes or Prompt to automat...
Page 55 - The Display Section; Operate in full screen mode
Connections | 55 2 Server Name- Enter the hostname or IP address of the Windows Terminal Server. 3 Port- Enter the port number used in this connection. 4 User Name- Specifies the name of a user account to log in as. This is optional. 5 Domain- Specifies the domain to log on to. The Display Section ...
Page 56 - The Local Resources Section
56 | Connections The Local Resources Section Sound Redirection Options -By default, sound from the server will redirect to the local thin client. If you do not want sound to be sent to the local device, then select either the Do not play sound or Lea ve sound on the remote thin client radio button...
Page 57 - The Start a Program Section; Program path and filename; The Performance Section
Connections | 57 The Start a Program Section Program path and filename -Specifies the path of the application on the Terminal server to be automatically launched when the connection is made. This will launch the application in a window within DeTOS, not rDesktop. Working Directory- Specifies the...
Page 59 - VDI In A Box; JNLP Location
Connections | 59 Prompt- Once the session is terminated, the user will receive a YES/NO prompt asking them if they wish to reconnect to the session. VDI In A Box Your thin client running DeTOS comes pre-configured with Java Web Start and Citrix that enables users to creation connections to Kaviza ...
Page 60 - Getting Help
60 | Getting Help 7 Getting Help Getting the latest software and Echo Management software Visit the website page through following http://us.acer.com/ac/en/US/content/drivers or http://www.devonit.com/acer, to get the latest software for clients and the latest Echo Management software for server.