Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on Acer Power SP service guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions; NOTE
IV Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - Overview; System Specifications; Chapter 1
Chapter 1 1 Overview Acer Power SP supports Intel Pentium 4 Northwood based micro-ATX, IBM PC/AT compatible system with PCI/AGP bus. NOTE: CPU frequency: up to 2.6GHz. System Specifications Chapter 1
Page 8 - Features & Specifications
2 Chapter 1 Features & Specifications CPU T Intel Pentium 4 Willamette/Northwood, Celeron T Front Side Bus: 400MHz T Frequency: up to 2.6GHz Chipset T Brookdale-GL T ICH: Intel ICH4. T SST 49LF002 FWH (2MB) Memory T Two DIMM sockets T DDR 200/266 T Capacity: 128MB ~ 1GB (please refer to the AVL ...
Page 9 - Expansion slots
Chapter 1 3 Expansion slots T 3 PCI slot (PCI 2.2) Board size T Micro-ATX, 4 Layers Industrial Standard T Windows Hardware Compatibility Labs T ACPI 1.0b T PCI 2.2 T PC2001 compliance T Wired for Management 2.0 T Suspend to RAM
Page 10 - Front Panel
4 Chapter 1 Front Panel The computer’s front panel consists of the following: Label Description 1 Optical Drive‘ 2 Floppy Drive 3 Power Button 4 USB Ports 5 Microphone Jack 6 Speaker/Headphone Jack 1 2 3 4 5 6
Page 11 - Rear Panel
Chapter 1 5 Rear Panel The computer’s rear panel consists of the following: Label Description 1 Power cord socket 2 PS/2 keyboard port 3 Serial connector 4 Monitor connector 5 Headphone jack 6 Speaker Jack 7 Microphone Jack 8 USB Connector 9 PCI card slot 10 Fan aperture 11 PS/2 mouse connector 12 P...
Page 13 - Hardware Specifications and Configurations; Processor
Chapter 1 7 Hardware Specifications and Configurations NOTE: The BIOS can be overwritten/upgraded by using the flash utility. Processor Item Specification Type Pentium 4 Socket 478 Speed 1.8G~2.6G+ Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled .) Vol...
Page 14 - System Memory
8 Chapter 1 This section has two table lists, system memory specification and the possible combinations of memory module. This section has two table lists, the video interface specification and its supported display modes. System Memory Item Specification Memory socket number 2 sockets (4 banks) Sup...
Page 15 - Audio Interface; Video Interface
Chapter 1 9 Video interface support Video YUV texture in all texture formatsH/W DVD accelerator Display Screen Resolution Refresh Rate (Hz) Hor. Scan (KHz) Pixel Clock (MHz) 640x480 60 31.5 25.2 640x480 72 37.4 32.0 640x480 75 37.5 31.5 640x480 85 43.3 36.0 640x480 120 63.7 55.0 800x600 56 35.2 36.0...
Page 16 - IDE Interface
10 Chapter 1 Sampling rate 48 KHz (max.) MPU-401 UART support Yes Microphone jack Supported Headphone jack Supported IDE Interface Item Specification IDE controller Intel ICH4 IDE controller resident bus PCI bus Number of IDE channel 2 Support IDE interface E-IDE (up to PIO mode-4 and Ultra DMA 33/6...
Page 18 - IRQ Assignment Map
12 Chapter 1 NOTE: N - Not be used I/O Address Map Hex Range Devices 000-01F020-021040-043060-060061-061070-071080-08F0A0-0A10C0-0DF0F0-0FF170-1771F0-1F7278-27F2F8-2FF378-37F3F0-3F53F6-3F63F7-3F73F8-3FF0CF80CFC778-77A DMA Controller-1Interrupt Controller-1System TimerKeyboard Controller 8742System S...
Page 19 - DRQ Assignment Map
Chapter 1 13 NOTE: N - Not be used DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 N Reserved DRQ1 N Reserved DRQ2 FDD N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved Main Board Major Chips Item Controller System core logic Intel 845GE/ICH4 Video cont...
Page 20 - Switching Power Supply 200W
14 Chapter 1 NOTE: Measure at line input 90 VRMS and maximum load condition. NOTE: APSP is equipped with a 200W power supply. Switching Power Supply 200W Input Frequency Frequency Variation Range 50MHz 47MHz to 53MHz 60MHz 57MHz to 63MHz Input Voltage Variation Range 100 - 120 VRMS 90 - 132 VRMS 200...
Page 21 - Power Management Function (ACPI support function); Device Standby Mode
Chapter 1 15 Power Management Function (ACPI support function) Device Standby Mode T Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). T Hard disk drive goes into Standby mode (for ATA standard interface). T Disable V-sync to control the VESA DPMS mon...
Page 23 - System Utilities; Chapter 2
Chapter 2 17 Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area i...
Page 24 - Entering Setup
18 Chapter 2 Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “ Press DEL to enter SETUP ” appears on the screen, press c to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup...
Page 26 - Product Information
20 Chapter 2 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (may be ...
Page 28 - Standard CMOS Features; boldface
22 Chapter 2 Standard CMOS Features Select Standard CMOS Features from the main menu to configure some basic parameters in your system. The following screen shows the Standard CMOS Features menu: The following table describes the parameters found in this menu. Settings in boldface are the default an...
Page 30 - Advanced BIOS Features
24 Chapter 2 Advanced BIOS Features The following screen shows the Advanced BIOS Features: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Description Options Virus Warning Allows you to set the virus warning fea...
Page 32 - Advanced Chipset Features
26 Chapter 2 Advanced Chipset Features The advanced chipset features setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer. NOTE: Change these settings only if you are familiar with the chipset.
Page 33 - Integrated Peripherals
Chapter 2 27 Integrated Peripherals The following table describes each Integrated Peripherals parameters. Settings in boldface are the default and suggested values. Parameter Description Options Internal PCI/IDE This setting enables or disables the internal primary and secondary PCI & IDE contro...
Page 36 - Power Management Setup
30 Chapter 2 Power Management Setup The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: The followin...
Page 38 - PnP/PCI Configuration
32 Chapter 2 PnP/PCI Configuration The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. NOTE: It is strongly recommended that only experienced users should make any changes to the default settings. Parameter Description Options...
Page 39 - PC Health Status
Chapter 2 33 PC Health Status The following table describes the parameters found in this menu: Parameter Description Options Shutdown Temperature This option is for setting the shutdown temperature level for the processor. When the processor reaches the temperature you set, the ACPI-aware system wil...
Page 40 - Frequency Control
34 Chapter 2 Frequency Control The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Description Options CPU Clock Ratio If the CPU Ratio is set to Manual, end users can choose a suitable ratio to support the CPU. 8x t...
Page 41 - Load Default Settings
Chapter 2 35 Load Default Settings The default settings are the default values set by the mainboard manufacturer specifically for optimal performance of the mainboard. When you select the item, a message as below appears: Pressing Y (Yes) loads the BIOS default values for the most stable system perf...
Page 42 - Set Supervisor/User Password; six
36 Chapter 2 Set Supervisor/User Password When you choose to set supervisor password, a message as below will appear on the screen: At the prompt, type your password. Your password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your passw...
Page 45 - Machine Disassembly and Replacement; Chapter 3
Chapter 3 39 Please also refer to the Acer Power SP Service CD for the assembly/disassembly procedure. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge. T Wire cutter. T Phillips screwdriver (may require diff...
Page 46 - General Information; Before You Begin
40 Chapter 3 General Information Before You Begin Before proceeding with the disassenbly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Page 47 - Standard Disassembly Procedure; Opening the System
Chapter 3 41 Standard Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to i...
Page 48 - Removing the Power Supply
42 Chapter 3 3. Press the latch and remove the CD-ROM drive. 4. Press the latch and remove the floppy drive. 5. Press the latch again to release the hard disk module. 6. Detach the HDD from the bracket. Removing the Power Supply 1. Remove the screws as shown here. 2. Remove the power supply.
Page 51 - Chapter 4; Troubleshooting
Chapter 4 45 This chapter provides troubleshooting information for the Acer Power SP: T Power-On Self-Test (POST) T Index of Error Messages T Index of Error Codes and Error Beeps T Index of Error Symptoms T Undetermined Problems Chapter 4 Troubleshooting
Page 53 - POST Check Points; Checkpoint; Test special keyboard controller for Winbond 977
Chapter 4 47 POST Check Points When POST executes a task, it uses a series of preset numbers called check point to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. The following table describes the Acer common tasks carried out...
Page 55 - Calculate total memory by testing the last double word
Chapter 4 49 29h 1. Program CPU internal MTRR (P6 & PII) for 0-640K memory address. 2. Initialize the APIC for Pentium class CPU3. Program early chipset according to CMOS setup. Example: onboard IDE controller. 4. Measure CPU speed. 2Ah Reserved 2Bh Invoke Video BIOS 2Ch Reserved 2Dh 1. Initiali...
Page 56 - with proper cacheable range.
50 Chapter 4 4Ah Reserved 4Bh Reserved 4Ch Reserved 4Dh Reserved 4Eh 1. Program MTRR of M1 CPU2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range. 3. Initialize the APIC for P6 class CPU.4. On MP platform, adjust the cacheable range to smaller one in case the cachea...
Page 57 - sponding item in Setup is set to “Auto”.
Chapter 4 51 69h Turn on L2 cache 6Ah Reserved 6Bh Program chipset registers according to items described in Setup & Auto-configuration table 6Ch Reserved 6Dh 1. Assign resources to all ISA PnP devices.2. Auto assign ports to onboard COM ports if the corre- sponding item in Setup is set to “Auto...
Page 58 - Enable/Disable Parity Check according to CMOS
52 Chapter 4 86h Reserved 87h NET PC: Build SYSID structure 88h Reserved 89h 1. Assign IRQs to PCI devices.2. Set up ACPI table at top of the memory. 8Ah Reserved 8Bh 1. Invoke all ISA adapter ROMs2. Invoke all PCI ROMs (except VGA) 8Ch Reserved 8Dh 1. Enable/Disable Parity Check according to CMOS s...
Page 59 - POST Error Messages List
Chapter 4 53 POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Sympton List”. NOT...
Page 61 - Error Symptoms List
Chapter 4 55 Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause...
Page 65 - Acer Power SP Jumpers and Connectors; Jumper and Connector Information; Chapter 5
Chapter 5 59 Acer Power SP Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Jumper and Connector Information Chapter 5
Page 67 - Connector Description
Chapter 5 61 Connector Description Connector No. Description CN1 RS232 CN2 PS2 KB&MS CN3 Audio Jack & Game Midiport CN4 Parallel port & serial port and VGA connector CN5 Network and USB ports CN6 CD-in 2 CN7 CD-in 1 CN8 Modem-in CN9 ATX-12V CN10 Front audio connector CN11 AUX-in CN13 Fro...
Page 68 - Jumper Setting
62 Chapter 5 Jumper Setting Connector No. Description JP1 Keyboard power 1-2 5V_SYS 2-3 5V_SB JP2 Back Fan JP4 CPU Fan JP5 LAN disable 1-2 LAN Disable 2-3 Normal JP6 BIOS setting 1-2 Clear CMOS 2-3 Default JP7 Chassis Fan JP8 BIOS Write Protect 1-2 Normal 2-3 BIOS Write Protect
Page 69 - Chapter 6
Chapter 6 63 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Acer Power SP. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most...
