Page 2 - Revision History; Date
II Revision History Please refer to the table below for the updates made on Aspire M3800 Service Guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 6 - Chapter 6 FRU (Field Replaceable Unit) List 57
VI Chapter 1 System Specifications 1 Features……………………………………………………………………………………………... 1 Block Diagram…………………………………………………………..………………...………..6 Aspire M3800 Front Panel…….....................................................…………..…….……………………….…..……....7 Aspire M3800 Rear Panel……..............................
Page 7 - System Specifications; Features; Chapter 1
1 System Specifications Features Operating System
Microsoft Windows Vista Premium SP1
Microsoft Windows XP Home Basic SP1
Linpus Linux X-Windows mode
Free Dos Processor
Socket Type: Intel® Socket T LGA 775 pin
Processor Type:
CPUs which compliant with Intel FSB 800/1066/1333 MHz CPUs C...
Page 8 - SATA; Audio
2
PCI Slot Type:
PCI Slot Quantity: 2 SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMulti Plus/Blu-Ray ODD Audio
Audio Type: HD audio codec
Audio Channel: 7.1 channel
Audio Controller /Codec: ALC888S HD cod...
Page 11 - Power Supply
1 2x5pin Front Audio header
1 2*5pin 1394 header Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply
Chasses accepts PS2, PS3 style power supply
Features for internal mounting tab
Location of 4 external mounting holes
Power Supply Electrical Design Feat...
Page 12 - Block Diagram
Page 13 - Aspire M3800 M Front Panel; The computer’s front panel consists of the following:; Label
7 Aspire M3800 M Front Panel The computer’s front panel consists of the following: 1 4 3 2 Label Description 1 Acer LOGO 2 Optical drive 3 Card reader 4 Aspire Logo
Page 14 - Label Description
8 Aspire M3800 Rear Panel 1 9 2 4 6 8 7 11 4 3 5 10 Label Description Label Description 1 Voltage selector switch 7 Fan aperture 2 PS/2 keyboard connecter 8 PS/2 mouse connecter 3 D-Sub port 9 System FAN 4 HDMI port 10 1394 connector 5 USB 2.0 connector 11 LAN connector 6 Audio connector
Page 15 - Hardware Specifications and Configurations; Processor
9 Hardware Specifications and Configurations Processor Item Specification Type Processor Type: Intel Conroe /Kensfield /Wolfdale /Yorkfield processor FSB 1333/1066/800 MHz CPUs Socket LGA 775 pin FSB 800/1066/1333 MHz CPUs Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup...
Page 17 - Audio Interface; SATA Interface; Item
11 Audio Interface Item Specification Audio controller Intel ICH10R Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced st...
Page 18 - Floppy disk drive Interface; USB Port; Environmental Requirements
12 Floppy disk drive Interface Item Specification Floppy disk drive controller Super I/O ITE 8720 Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legac...
Page 19 - Power Management; Devices
13 Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than
Devices wake up from S5 should be less t...
Page 21 - System Utilities; no need to run Setup when starting the computer unless you get a Run; Chapter 2
15 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area i...
Page 22 - Entering Setup
16 Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter...
Page 24 - Product Information; Parameter
18 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required whe...
Page 25 - Standard CMOS Setup
19 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: BIOS Security Features KLIJ : Move ENTER: Select Item +/-/: Value F10: Save ESC: Exit F1: General Help F9: Optimized D...
Page 27 - Advanced Setup
21 Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Quick Boot Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system [Enabled], [Disabled] 1 st...
Page 28 - Advanced Chipset Setup
22 Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Intel EIST For Intel platform Disabled/Enabled Intel XD Bit For Intel platform Disabled/Enabled Intel VT For Intel platform Disabled/Enabled Intel VT-d For Intel platform Disabled...
Page 33 - Frequency/Voltage Control
27 Frequency/Voltage Control The following table describes the parameters found in this menu: Parameter Description Options Spread Spectrum Always auto detect Spread Spectrum Disabled/Enabled Enable Clock to All DIMM/PCI Enabled Spread Spectrum Enabled Item Help KLIJ : Move Enter: Select +/-/: Value...
Page 35 - Load Default Settings
29 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Load Default Settings Select the field loads the factory defaults for ...
Page 38 - Machine Disassembly and Replacement; Chapter 3
32 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in siz...
Page 40 - Disassembly Procedure
34 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Page 42 - Remove side cover
36 Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover.
Page 45 - Remove HDD Data Cables
39 Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) Remove slave HDD cable Remove master HDD cable
Page 47 - Remove Cables
41 Remove Cables Process: 1. Remove Power SW cable cable from M/B. 2. Remove FI/O USB cable from M/B. 3. Remove MCR USB cable from M/B. 4. Remove Card reader cable from M/B. 5. Remove audio cable from the “ AUDIO ＂ port on M/B.
Page 48 - Remove HDD
42 Remove HDD Process: 1. Remove the screws and take out HDD bracket . 2. Remove two sides with 2 screws for each and then remove the master HDD and Slave HDD. 3. Remove Slave HDD from the second HDD location. (Optional by SKU) Master HDD location Slave HDD location 1 2 3 4
Page 49 - Remove card reader; Remove ODD
43 Remove card reader Process: 1. Remove card reader from chassis. Remove ODD Process: 1. Remove bezel of chassis. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU)
Page 51 - Remove System FAN; Remove mother board
45 Remove System FAN Process: 1. Release four screws according to the following picture. 2. Remove Sys FAN (Optional by SKU) Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 4 3 1 2
Page 52 - Remove CPU cooler
46 3. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). Remove Cooler from the Retention module.
Page 54 - Remove I/O shielding
48 Remove I/O shielding Process: 1. Remove I/O Shielding. Lock the Handle
Page 55 - Troubleshooting; Chapter 4
49 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:
Power-On Self-Test (POST)
POST Check Points
POST Error Messages List
Error Symptoms List Chapter 4
Page 56 - Chapter 5
Page 61 - Chapter 6
55 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire M3800. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that yo...
Page 62 - Exploded Diagram
