Page 2 - Revision History; Date
II Revision History Please refer to the table below for the updates made on Aspire M3300 Service Guide. Date Chapter Updates
Page 3 - Copyright; The information in this guide is subject to change without notice.
III Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface; personnel/channel to provide you with further technical details.
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - System Specifications; Features
1 System Specifications Features Operating System
Microsoft Windows Vista Home Premium SP1 32/64bit
Microsoft Windows Vista Home Basic SP1 32bit
FreeDOS
Linpus Linux Console mode
Linpus Linux X-Windows mode Processor
Socket Type: AMD Socket AM3
Processor Type:
AM3 CPUs Chipset
AMD ...
Page 10 - BIOS
4
1 2x5pin onboard jumper BIOS
BIOS Type: AMI Kernel with Acer skin
Size: 4Mb or 8Mb
Note:
Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS)
BIOS shall auto detect FDD to avoid checksum error when boot I/O Connector
...
Page 11 - Power Supply
5
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors
1 1*4 S/PDIF out header (for ALC888S sku)
2 3 pin CPU Fan connector
1 3 pin System FAN connector with linear circuit
1 24pin + 4pin ATX interface PS3/PS2 SPS connector
1 2*7 pin front panel IO header
1 Jumper for ...
Page 12 - Block Diagram
Page 13 - The computer’s front panel consists of the following:; Label
7 Aspire M3300 Front Panel The computer’s front panel consists of the following: Label Description 1 ACER Logo 2 Optical drive 3 Card reader 4 Power Button 5 Aspire Logo
Page 14 - Label Description
8 Aspire M3300 Rear Panel 1 9 2 4 5 8 7 11 3 4 10 6 Label Description Label Description 1 Power card socket 7 Fan aperture 2 PS/2 keyboard connector 8 PS/2 mouse connector 3 HDMI connector 9 System Fan 4 USB 2.0 connector 10 Monitor connector 5 LAN connector 11 1394 connector 6 Audio connector 12
Page 15 - Hardware Specifications and Configurations; Processor; Item
9 Hardware Specifications and Configurations Processor Item Specification Type Processor Type: AM3 CPUs Socket AMD Socket AM3 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer AMI Kernel with Acer skin BIOS ...
Page 16 - BIOS Hotkey List; Hotkey; Main Board Major Chips
10 BIOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge AMD RS780 South Bridge AMD SB710 APG controller AMD RS780 Super I/O controller Super I/O ITE 8718 Audio c...
Page 17 - Memory Combinations; Slot; System Memory
11 Memory Combinations Slot Memory Total Memory Slot 1 1Gb/2Gb 1GB~2GB Slot 2 1Gb/2Gb 1GB ~2GB Slot 3 1Gb/2Gb 1GB ~2GB Slot 4 1Gb/2Gb 1GB ~2GB Maximum System Memory Supported 1GB ~8GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1Gb/2Gb Support memory typ...
Page 18 - Audio Interface
12 Audio Interface Item Specification Audio controller RS780 Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced stereo fu...
Page 19 - SATA Interface; Floppy disk drive Interface
13 SATA Interface Item Specification SATA controller RS780 SATA controller resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD-ROM YES Floppy disk drive Interface Item Specification Floppy disk drive controller Super I/O ITE 8718 Floppy disk drive controller resident bus ISA bus...
Page 21 - Power Management; Devices; Devices wake up from S3 should be less than
15 Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than
Devices wake up from S5 should be less t...
Page 22 - Power Management Function(ACPI support function); Device Standby Mode
16 Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). Hard Disk drive goes into Standby mode(for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume ...
Page 23 - System Utilities; memory called CMOS RAM.
17 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area i...
Page 24 - Entering Setup; When the message of; appears on the screen, press the key
18 Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter...
Page 26 - Product Information; Parameter
20 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required whe...
Page 27 - Standard CMOS Setup
21 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: BIOS Security Features KLIJ : Move ENTER: Select Item +/-/: Value F10: Save ESC: Exit F1: General Help F9: Optimized D...
Page 29 - Advanced Setup; The following screen shows the Advanced Setup:
23 Advanced Setup The following screen shows the Advanced Setup: Quick Boot [Enabled] Quiet Boot [Enabled] 1st Boot Device [Hard Disk] 2nd Boot Device [SATA:HL-DT-ST BDDV] 3rd Boot Device [USB:Generic Compac] 4th Boot Device [Network:B02 D00 Yu] Optical Disk Drive Priority [Press Enter] Removable Dr...
Page 31 - Advanced Chipset Setup
25 Advanced Chipset Setup Parameter Description Options Memory Hole Remapping You can reserve this area of system memory for ISA adapter ROM. When this area is reserved, it cannot be cached. The user information of peripherals that need to use this area of system memory usually discuss their memory ...
Page 38 - Load Default Settings
32 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Load Default Settings Select the field loads the factory defaults for ...
Page 39 - Save and exit
33 Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Save and exit Press <Enter> to save the ch...
Page 40 - Exit Without Saving; Setup Utility and exit the Setup Utility.; Discard changes and
34 Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Discard changes and exit setup Press<Enter> to discard any changes and exit the Setup Utility Advance BIOS...
Page 41 - Machine Disassembly and Replacement; To disassemble the computer, you need the following tools:
35 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size...
Page 42 - General Information; Before You Begin; Turn off the power to the system and all peripherals.
36 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system
Page 43 - Disassembly Procedure; Before you proceed, make sure you have turned off the system and all
37 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Page 44 - aBengal II Aspire M3300 Standard Disassembly Process Bezel
38 aBengal II Aspire M3300 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
Page 45 - Remove side cover; Put the Computer on the worktable lightly.
39 Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left/right side cover with 4 screws then remove left/right side cover.
Page 46 - Release the slot cover tooless
40 Remove CPU fan pipe Process: 1. Release the CPU fan pipe. Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ､ TV ､ Modem Card,the following list is for your reference about the mutual location relation (Optional by SKU). 1 2 3 4
Page 48 - Remove HDD Data Cables
42 Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) Remove slave HDD cable Remove master HDD cable
Page 49 - Remove master HDD data cable from master HDD.
43 Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD. Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD.
Page 50 - Remove Cables
44 Remove Cables Process: 1. Remove Power SW cable cable from M/B. 2. Remove FI/O USB cable from M/B. 3. Remove MCR USB cable from M/B. 4. Remove Card reader cable from M/B. 5. Remove audio cable from the “AUDIO” port on M/B.
Page 51 - Remove HDD; Remove the screws and take out HDD bracket .; Remove card reader; Remove card reader from chassis.
45 Remove HDD Process: 1. Remove the screws and take out HDD bracket . 2. Remove two sides with 2 screws for each and then remove the master HDD and Slave HDD. 3. Remove Slave HDD from the second HDD location. (Optional by SKU) Remove card reader Process: 1. Remove card reader from chassis. Master H...
Page 52 - Remove ODD; Remove Master ODD from the location.; Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from
46 Remove ODD Process: 1. Remove bezel of chassis. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. 2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”...
Page 53 - Remove System FAN; Release four screws according to the following picture.
47 Remove System FAN Process: 1. Release four screws according to the following picture. M/B power cable
Page 54 - Remove mother board; Release 8 pcs screws form the corresponding hole.; Release four screws.
48 2. Remove Sys FAN (Optional by SKU) Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. Release four screws. 4 3 1 2
Page 56 - Remove CPU; Remove CPU according following the pictures.
50 Remove CPU Process: 1. Remove CPU according following the pictures.
Page 57 - Remove I/O shielding; Troubleshooting; POST Check Points
51 Remove I/O shielding Process: 1. Remove I/O Shielding. Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:
Power-On Self-Test (POST)
POST Check Points
POST Error Messages List
Error Symptoms List
Page 64 - Exploded Diagram
Page 65 - CPU Cooler
60 Aspire M3300 FRU List Category Description Part Number MAINBOARD Mainboard FRS780F ATI RS780 SB710 Marvell 8071 ATX w/o IO Bracket w/i 1394 LF onboard DVI D-Sub MB.SBT09.001 CPU Cooler Fan Cooler K8_M2 AVC Z7UB008 AVC fan7015 HI.12900.001 CPU AMD Phenom II 925 KC.PH202.925 AMD Phenom II 805 KC.PH...
Page 68 - Picture1
Intel RAID SOP (Windows) 2.Intel(R) Matrix Storage Console 2-1:Create a“RAID Ready” System into" RAID 0" with two Hard Drives by‘Create RAID Volume fromExisting HDD Drive ’. Step 1: Install Vista OS with one SATA HDD. Step 2: Shut down the system,then add one Serial ATA hard drive in the sys...
Page 79 - Intel RAID SOP
Step 1: Step 2: Step 3: Step 4: Picture1 Step 5: Step 6: At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,saveand exit. During BIOS post, press <Ctrl-I> to enter into Intel RAID setup utility,as picture1. Select "1" to enter create ...
Page 82 - Picture6
Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Picture6 Step 8: Step 9: Step 10: 1-2: Create SATA RAID 1 Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check theEUT all devices are connect/plug ok Press "PWR-BTTN" to power on the EUT,Load BIOS default setti...
Page 83 - Picture7
Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Picture7 Step 8: Step 9: Step 10: 1-3: Create SATA RAID 5 Shut down the EUT, unplug the power cable,connect three SATA HDDS to EUT , check theEUT all devices are connect/plug ok Press "PWR-BTTN" to power on the EUT,Load BIOS default set...
Page 84 - Picture8
Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Step 8: Picture8 Step 9: Step 10: 1-4: Create SATA RAID 0+1 Shut down the EUT, unplug the power cable,connect four SATA HDDS to EUT , check theEUT all devices are connect/plug ok Press "PWR-BTTN" to power on the EUT,Load BIOS default se...
