Acer AS5750G- Manuals

Hardware Specifications and Configurations 1-5 Hardware Specifications and Configurations Features 0 The following is a summary of the computer’s many features: Operating System 0 Genuine Windows ® 7 Home Premium 64-bit Genuine Windows ® 7 Home Basic 64-bit Platform 0 Mobile Intel ® HM65 Express Chi...

Hardware Specifications and Configurations 1-7 Audio Subsystem 0 Optimized Dolby ® Advanced Audio ® v2 audio enhancement, featuring Audio Optimizer, Audio Regulator, Volume Leveler, Volume Maximizer, and Surround Virtualizer for Built-in Speakers technologies7 High-definition audio support Two built...

1-8 Hardware Specifications and Configurations Dimension and Weight 0 Dimensions: 381.6 (W) x 253 (D) x 25.2/33.2 (H) mm (15 x 9.96 x 0.99/1.30 inches) Weight: 2.6 kg (5.74 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hiberna...

Hardware Specifications and Configurations 1-9 Special Keys and Controls 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media con...

1-10 Hardware Specifications and Configurations Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe ® Flash® Player 10.1 Adobe ® Reader ® 9.1 Bing™ Bar eSobi™ Microsoft ® Office 2010 preloaded (purchase a product key to activate) Microsoft ® Office Star...

Hardware Specifications and Configurations 1-11 Notebook Tour 0 Top View 0 Figure 1-1. Top View Table 1-1. Top View # Icon Item Description 1 Integrated webcam Web camera for video communication (only for certain models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer o...

Hardware Specifications and Configurations 1-13 Closed Front View 0 Figure 1-2. Closed Front View Table 1-2. Closed Front View # Icon Item Description 1 Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick PRO (MS PRO), xD-Picture Card (xD). NOTE: Push to remove/ins...

1-14 Hardware Specifications and Configurations Left View 0 Figure 1-3. Left View Table 1-3. Left View # Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 3 External display (VGA) port Connects to a display device...

Hardware Specifications and Configurations 1-15 Right View 0 Figure 1-4. Right View Table 1-4. Right View # Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 USB2.0/3.0* port Connects to USB devices. * A USB 3.0 port can be distinguished by its blue co...

1-16 Hardware Specifications and Configurations Base View 0 Figure 1-5. Base View Table 1-5. Base View # Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch/ lock Releases the battery for removal. Insert a suitable tool into the latch and slide to release....

Hardware Specifications and Configurations 1-17 Touchpad Basics 0 Figure 1-6. Touchpad Move finger across the Touchpad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of t...

1-18 Hardware Specifications and Configurations Using the Keyboard 0 Figure 1-7. Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the up...

Hardware Specifications and Configurations 1-19 Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-9. Windows Keys Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows Start but...

1-20 Hardware Specifications and Configurations Hotkeys 0 Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in t...

Hardware Specifications and Configurations 1-21 <Fn> + < Z > Brightness up Increases the screen brightness. <Fn> + < Y > Brightness down Decreases the screen brightness. <Fn> + < U > Volume up Increases audio volume. <Fn> + < V > Volume down Decreases ...

1-22 Hardware Specifications and Configurations System Block Diagram 0 Figure 1-9. System Block Diagram

Hardware Specifications and Configurations 1-23 Specification Tables 0 Computer specifications Item Metric Imperial Dimensions Length 381.6 mm 15.03” Width 253 mm 9.96” Height (front to rear) 33.2 mm 1.3” Weight (equipped with optical drive, flash drive, and battery) < 2.6 kg < 5.72 lb Input p...

Hardware Specifications and Configurations 1-25 CPU Fan True Value Table (Tj=105) CPU Fan True Value Table (Tj=85) System Memory CPU Temperature Fan Speed (RPM) SPL Spec (dBA) 60 2500 28 70 2900 31 80 3200 34 90 3600 37 100 4000 40 Throttling 50%: On= 95 °C; OFF=80 °C OS shut down at 100 °C; H/W shu...

Hardware Specifications and Configurations 1-29 Hard Disk Drive (continued) Data heads 4 4 4 4 1 2 Drive Format Disks 2 2 2 2 1 1 Spindle speed (RPM) 5400RPM Performance Specifications Buffer size 8MB 16MB 8MB 8MB Interface SATA Fast data transfer rate (Mbits / sec, max) 3.0Gbits/s 3.0Gbits/s 3.0Gbi...

Hardware Specifications and Configurations 1-31 BD Drive Items Specifications Vendor & Model name PLDS BD COMBO DRIVE TRAY DL DS-6E2SH LF / HLDS BD COMBO 12.7mm Tray DL CT21N / Pioneer BD COMBO DRIVE TRAY DL BDC-TD03RS / Panasonic BD COMBO DRIVE TRAY DL UJ141ALAA-A / HLDS BD COMBO DRIVE TRAY DL ...

Hardware Specifications and Configurations 1-41 System IO Address Map I/O address (hex) System Function (shipping configuration) 000 - 01F Direct Memory Access controller 020 - 02D Programmable interrupt controller 02E - 02F Motherboard resources 030 - 03D Programmable interrupt controller 040 - 043...

1-42 Hardware Specifications and Configurations System I/O Address Specifications I/O address (hex) System Function (shipping configuration) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B ...

CHAPTER 2 System Utilities SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

System Utilities 2-3 System Utilities BIOS Setup Utility 0 The BIOS Setup Utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup ...

2-4 System Utilities BIOS 0 The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE : The screens provided are for reference only. Actual values may differ by model. Information 0 The Information tab shows a summary of computer hardware information. Fi...

2-6 System Utilities Main 0 The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. . InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Ite...

System Utilities 2-7 Network Boot Option to boot system from LAN (local area network) Option: Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option: Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option: Enabled or Disabled SATA Mode Option to set SATA co...

2-8 System Utilities Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. NOTE: NOTE : When prompted to enter password, three attempts are allowed before system ha...

System Utilities 2-9 Setting a Password 0 Perform the following to set supervisor password: 1. Use the  and  keys to highlight the Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog box appears. Figure 2-4. Set Supervisor Password 2. Type a new password in the E...

2-10 System Utilities Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Superv...

System Utilities 2-11 Figure 2-7. Setup Notice The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. Setup Warning: Invalid Password If new password and confirm n...

2-12 System Utilities Boot 0 The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the:  USB diskette drives  Onboard hard disk drive  DVD drive in the module bay Use  and  keys to select a device and press F5 or F6 to change the...

System Utilities 2-13 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Exit Saving Changes Exi...

2-14 System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE : If a Cr...

System Utilities 2-15 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu . 2. Select Boot Menu to modify boot priority order. 3. Move USB HDD to position 1. (Refer to Boot menu) Figure 2-12. Changing BIOS Boot Priority Order 4. Copy FL...

2-16 System Utilities Figure 2-14. Erasing FLASH ROM Figure 2-15. Updating Flash ROM Blocks 7. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE : If AC power is not connected, the following message is shown (Figure 2...

System Utilities 2-17 WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click the WinFlash executable. 2. Click OK to begin the update. A progress screen is shown. (Figure 2-17) Figure 2-17. InsydeFlash SG_JE50_HR.book Page 17 Thursday, December 23, 2010 3:47 PM

2-18 System Utilities Remove HDD/BIOS Password Utilities 0 This section provides details about removing HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE : If the HDD password is incorrectly entered three times, the Password Error Status dialog shown. (Figure 2-18) Figure 2-18. Password...

System Utilities 2-19 < UnlockHD [key code] > with the code noted in the Figure 2-20. Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Password: 41499389 Figure 2-21. Unlock Password 5. On original device, enter password (Figure 2-21) in Ente...

2-20 System Utilities Removing BIOS Passwords 0 The User and Supervisor passwords can be cleared by shorting the RTC_RST point with a metal instrument. (Figure 2-22) Figure 2-22. CMOS Jumper Cleaning BIOS Passwords 0 To clean the User or Supervisor passwords, perform the following steps: 1. At the D...

System Utilities 2-21 Using Boot Manager 0 The Boot Manager allows the boot device to be changed without accessing the BIOS. NOTE: NOTE : The F12 Boot Menu option must be set to Enabled in the BIOS Setup Utility’s Main screen. (refer to Main ) To use the Boot Manager, perform the following steps: 1....

2-22 System Utilities Miscellaneous Tools 0 Using DMITools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data , it is checking that the table correlates with the hardware before se...

System Utilities 2-23 Input: 0 dmitools /wu Write Asset Tag to EEPROM Input: 0 dmitools /wa Acer Asstag NOTE: NOTE : For examples two (2) through five (5), restart the system to write any changes in the data to the EEPROM . Using the LAN MAC EEPROM Utility 0 1. Extract and copy the contents of LAN M...

CHAPTER 3 Machine Maintenance Procedures SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

Machine Maintenance Procedures 3-5 Machine Maintenance Procedures Introduction 0 This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. Ge...

3-6 Machine Maintenance Procedures Maintenance Flowchart 0 The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Batter...

Machine Maintenance Procedures 3-7 Figure 3-2. LCD Module Maintenance Flow LCD Module LCD Bezel DC-IN Cable CCD Module LCD Panel LCD Panel Brackets WLAN & 3G Antennas Microphone Module SG_JE50_HR.book Page 7 Thursday, December 23, 2010 3:47 PM

3-8 Machine Maintenance Procedures Getting Started 0 The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance pr...

Machine Maintenance Procedures 3-9 Battery Pack Removal 0 1. Place computer on flat surface, battery side up. 2. Push battery lock/unlock latch (B) to unlock position. 3. Remove battery pack (A) from lower cover. Figure 3-4. Battery IMPORTANT : + Follow local regulations for battery (A, Figure 3-4) ...

3-10 Machine Maintenance Procedures Dummy Card Removal 0 1. Push dummy card (A) in to release it from spring latch. 2. Remove dummy card (A). Figure 3-5. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A) (Figure 3-5). 2. Push card until spring latch locks. A SG_JE50_HR.book Page 10 Thurs...

Machine Maintenance Procedures 3-11 3G Card Removal 0 Prerequisite: Battery Pack Removal 1. Locate 3G card slot (A) in battery bay (Figure 3-6). Figure 3-6. Lower Cover Overview with Base Door 2. Push 3G card (B) in to release it from spring latch (Figure 3-7). Figure 3-7. 3G Card 3. Remove 3G card ...

3-12 Machine Maintenance Procedures 3G Module Removal 0 Prerequisite: Battery Pack Removal 1. Locate module door (B) on lower cover. Refer to Figure 3-6 . 2. Loosen captive screw (A) (Figure 3-8). Figure 3-8. 3G Module Cover Door 3. Remove door from lower cover. 4. Disconnect main (B) and auxiliary ...

Machine Maintenance Procedures 3-13 3G Module Installation 0 1. Insert module into mainboard connector (D). Refer to Figure 3-9 . 2. Install and secure screw (A) to mainboard. 3. Install main (B) and auxiliary (C) antenna cables on 3G module. 4. Install 3G module door (B). Refer to Figure 3-6 . 5. S...

3-14 Machine Maintenance Procedures Base Door Removal 0 Prerequisite: Battery Pack Removal 1. Locate base door (C) on lower cover. Refer to Figure 3-6 . 2. Remove two (2) screws (A) as shown in Figure 3-10. Figure 3-10. Lower Cover Door Screws 3. Remove door from lower cover. Base Door Installation ...

3-16 Machine Maintenance Procedures HDD (Hard Disk Drive) Module Removal 0 Prerequisite: Base Door Removal 1. Locate HDD module (A) on lower cover ( Figure 3-12 ). Figure 3-12. Lower Cover Overview with Base Door Removed 2. Slide module away from mainboard connector (A) (Figure 3-13). Figure 3-13. H...

Machine Maintenance Procedures 3-17 HDD Module Installation 0 1. Place module into bay on lower cover. Refer to Figure 3-12 . 2. Connect module to mainboard connector (A). Refer to Figure 3-13 . 3. Install base door. SG_JE50_HR.book Page 17 Thursday, December 23, 2010 3:47 PM

3-18 Machine Maintenance Procedures HDD Carrier Removal 0 Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Remove four (4) screws (A) from the brackets (Figure 3-14). Figure 3-14. HDD Module Brackets 2. Remove brackets (B) and (C) and mylar (D) from HDD. 3. Remove mylar from brackets. HDD Carri...

Machine Maintenance Procedures 3-19 ODD Module Removal 0 Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Locate ODD module (D) on lower cover. Refer to Figure 3-12 . 2. Remove screw (A) from lower cover. 3. To remove module, push from HDD bay (A) (Figure 3-15). Figure 3-15. ODD Module in Lower...

3-20 Machine Maintenance Procedures ODD Module Installation 0 1. Install bezel (C) to module. Refer to Figure 3-16 . 2. Install bracket (B) to module. 3. Install and secure two (2) screws (A). 4. Install module (D) in lower cover. Refer to Figure 3-12 . 5. Install and secure screw (A) to lower cover...

Machine Maintenance Procedures 3-21 WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Base Door Removal 1. Locate module (B) on lower cover. Refer to Figure 3-12 . 2. Disconnect main (B) and auxiliary (C) antenna cables from module (Figure 3-17). Figure 3-17. WLAN Module NOTE: NOTE :...

3-22 Machine Maintenance Procedures DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Base Door Removal 1. Locate module (C) on lower cover. Refer to Figure 3-12 . 2. Push module clips (A) outwards. (Figure 3-18) Figure 3-18. DIMM Module(s) 3. Disconnect module from mainboard connecto...

Machine Maintenance Procedures 3-23 Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Locate and unlock six (6) latches above keys, F1, F4, F8, F12, Del, and End (Figure 3-19). Figure 3-19. Keyboard 2. Lift keyboard frame from upper cover, starting from top edge. CAUTION : ! Keyboard FPC (Fle...

3-24 Machine Maintenance Procedures 3. Carefully flip keyboard as shown in Figure 3-20. Figure 3-20. Keyboard FPC 4. Remove keyboard FPC (B) from mainboard connector (A). Keyboard Installation 0 1. Insert keyboard frame flanges (A, Figure 3-21) into upper cover slots. Figure 3-21. Keyboard Frame Fla...

Machine Maintenance Procedures 3-25 Upper Cover Removal 0 Prerequisite: Keyboard Removal Base Door Removal 1. Remove six (6) screws (A) from upper cover (Figure 3-22). Figure 3-22. Upper Cover 2. Remove power board FFC (Flat Flexible Cable) (B) from mainboard connector (C). A B C E D A A A A A SG_JE...

3-26 Machine Maintenance Procedures 3. Turn computer over to show lower cover. 4. Remove five (5) screws (A) from battery bay (Figure 3-23). Figure 3-23. Lower Cover Screws 5. Remove seven (7) screws (B), two (2) screws (C), and one (1) screw (D) from lower cover. 6. Remove WLAN cables (E) from guid...

Machine Maintenance Procedures 3-27 8. Remove upper cover from lower cover as shown in Figure 3-25. Figure 3-25. Removing Upper Cover Upper Cover Installation 0 1. Install and secure upper cover latches on lower cover ( Figure 3-25 ). 2. Turn computer over to show lower cover. 3. Install and secure ...

3-28 Machine Maintenance Procedures Touchpad Board FFC Removal 0 Prerequisite: Upper Cover Removal 1. Locate touchpad board (A) on upper cover (Figure 3-26). Figure 3-26. Upper Cover Overview 2. Remove touchpad FFC (A) from touchpad board connector (B) (Figure 3-27). Figure 3-27. Touchpad FFC Remova...

Machine Maintenance Procedures 3-29 Touchpad Board FFC Installation 0 1. Install touchpad FFC (A) to opening in upper cover mylar. Refer to Figure 3-27 . 2. Install touchpad FFC (A) to touchpad board connector (B). 3. Install upper cover. SG_JE50_HR.book Page 29 Thursday, December 23, 2010 3:47 PM

3-30 Machine Maintenance Procedures Power Board Removal 0 Prerequisite: Upper Cover Removal 1. Locate power board (B) on upper cover. Refer to Figure 3-26 . 2. Remove screw (A) from upper cover (Figure 3-28). Figure 3-28. Power Board Removal 3. Remove power board FFC (B) from opening in upper cover ...

Machine Maintenance Procedures 3-31 USB Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate USB module (C) on lower cover ( Figure 3-29) . Figure 3-29. Mainboard Overview 2. Remove screw (D) from lower cover (Figure 3-30). Figure 3-30. USB 2.0 Module A B C D D E F G A B C D SG_JE50_HR.book ...

3-32 Machine Maintenance Procedures 3. Disconnect module FFC (FPC, Figure 3-31) (A) from module connector (B). Figure 3-31. USB 3.0 Module NOTE: NOTE : USB 3.0 is an optional feature and may not represent the final product. 4. Disconnect module FFC (FPC, Figure 3-31) (A) from mainboard connector (C)...

Machine Maintenance Procedures 3-33 Bluetooth Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate Bluetooth module (B) on upper cover. Refer to Figure 3-29 . 2. Remove module (A) from adhesive strip on upper cover (Figure 3-32). Figure 3-32. Bluetooth Module 3. Disconnect module cable (B) f...

3-34 Machine Maintenance Procedures RTC Battery Removal 0 Prerequisite: Upper Cover Removal 1. Locate RTC battery (B) on mainboard. Refer to Figure 3-29 . 2. Remove battery (B) from mainboard connector (A) (Figure 3-33). Figure 3-33. RTC Battery Removal IMPORTANT : + Follow local regulations for bat...

Machine Maintenance Procedures 3-35 Speaker Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate speaker modules (D) on upper cover. Refer to Figure 3-29 . 2. Remove two (2) screws (A) (Figure 3-34). Figure 3-34. Speakers 3. Remove speaker cable (C) from mainboard connector (B). 4. Remove sp...

3-36 Machine Maintenance Procedures Mainboard Removal 0 Prerequisite: HDD (Hard Disk Drive) Module Removal WLAN (Wireless Local Area Network) Module Removal Speaker Module Removal 1. Locate mainboard (E) on lower cover. Refer to Figure 3-29 . 2. Remove two (2) screws (A) from lower cover (Figure 3-3...

Machine Maintenance Procedures 3-37 Figure 3-36. Freeing Mainboard Connectors NOTE: NOTE : Connectors on left side of mainboard (i.e. USB 3.0, HDMI, etc.) are set in lower cover slots. Do not force mainboard when removing. 6. Remove mainboard from lower cover by pulling away from left side (A). 7. F...

3-38 Machine Maintenance Procedures Mainboard Installation 0 1. Connect DC-IN (B) cable to mainboard connector (A). Refer to Figure 3-37 . 2. Flip mainboard over and align mainboard connectors to left side of lower cover. Refer to Figure 3-36 . 3. Install mainboard by sliding left side (A) at a slig...

Machine Maintenance Procedures 3-39 Thermal Module Removal 0 Prerequisite: Mainboard Removal 1. Locate thermal module (A) on mainboard (Figure 3-38). Figure 3-38. Thermal Module Removal 2. Remove module cable (B) from mainboard connector. 3. Remove four (4) screws (C/1 - C/4) and two (2) screws (D/5...

3-40 Machine Maintenance Procedures Thermal Module Installation 0 IMPORTANT : + Apply suitable thermal grease and make sure all heat pads are in place before replacing module . CAUTION : ! Thermal grease can damage mainboard. Use caution when applying. The following thermal grease types are approved...

3-42 Machine Maintenance Procedures CPU Removal 0 Prerequisite: Thermal Module Removal 1. Locate module (A) on mainboard (Figure 3-41). Figure 3-41. CPU in Socket 2. Turn captive screw (B) left 180º to release module. 3. Remove module from socket. CPU Installation 0 1. Align CPU marker (C) with sock...

Machine Maintenance Procedures 3-43 Figure 3-42. Mainboard Recycling IMPORTANT : + Circuit boards >10 cm² must be recycled. Follow local regulations for disposal. SG_JE50_HR.book Page 43 Thursday, December 23, 2010 3:47 PM

3-44 Machine Maintenance Procedures 3G Board Removal 0 Prerequisite: Mainboard Removal 1. Locate 3G board (A) on mainboard (Figure 3-43). Figure 3-43. Lower Cover with 3G Board 2. Remove two (2) screws (A) from lower cover as shown in Figure 3-44. Figure 3-44. 3G Board Removal 3. Remove 3G board fro...

Machine Maintenance Procedures 3-45 3G Board Installation 0 1. Install 3G board on lower cover. Refer to Figure 3-43 . 2. Secure two (2) screws (A) to lower cover. Refer to Figure 3-44 . 3. Install mainboard. SG_JE50_HR.book Page 45 Thursday, December 23, 2010 3:47 PM

3-46 Machine Maintenance Procedures LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Speaker Module Removal 1. Flip computer over to show lower cover. Refer to Figure 3-12 . 2. Remove WLAN antenna cables (A) from WLAN module connectors (Figure 3-45). Figure 3-45. WLAN Module Cables 3. Rem...

Machine Maintenance Procedures 3-47 5. Flip computer over to show mainboard. Refer to Figure 3-35 . 6. Remove adhesive tape securing WLAN cable (B) to mainboard and lower cover. 7. Pull WLAN and 3G antenna cables up through upper cover. 8. Remove four (4) screws from LCD module hinges (Figure 3-47)....

Machine Maintenance Procedures 3-49 DC-IN Cable Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Locate DC-IN cable (A) on mainboard (Figure 3-49). Figure 3-49. DC-IN Cable Removal 2. Remove cable from guides on lower cover. 3. Remove cable connector from lower cover. DC-IN Cab...

3-50 Machine Maintenance Procedures LCD Bezel Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Locate the LCD Bezel (A) on the LCD module (Figure 3-50) Figure 3-50. LCD Module Overview with Bezel 2. Remove the two (2) mylar covers and two (2) screws (C) from module. (Figure 3-5...

Machine Maintenance Procedures 3-51 3. Starting from the bottom-center of the bezel (Figure 3-52), pry the bezel upwards and away from the panel. Move along the edge until the bezel is completely removed. Figure 3-52. LCD Bezel Removal LCD Bezel Installation 0 1. Locate the bezel hinges (B) on LCD c...

3-52 Machine Maintenance Procedures CCD (Charge-Coupled Device) Module Removal 0 Prerequisite: LCD Bezel Removal 1. Locate CCD module (A) on LCD module cover (Figure 3-53). Figure 3-53. LCD Module Overview without Bezel 2. Remove module cable (G) from module connector (F) as shown in Figure 3-54. Fi...

Machine Maintenance Procedures 3-53 LCD Panel Removal 0 Prerequisite: CCD (Charge-Coupled Device) Module Removal 1. Locate LCD panel (B) on module cover. Refer to Figure 3-53 . 2. Remove four (4) screws (C) from module cover. 3. Lift adhesive foil tabs (D) covering LVDS cable (E). 4. Remove panel fr...

3-54 Machine Maintenance Procedures LCD Brackets Removal 0 Prerequisite: LCD Panel Removal 1. Remove six (6) screws (A) from panel. Figure 3-56. LCD Brackets Module 2. Remove brackets (B) from panel. LCD Brackets Installation 0 1. Install brackets (B) on panel (Figure 3-56). 2. Install and secure si...

Machine Maintenance Procedures 3-55 WLAN and 3G Antenna Removal 0 Prerequisite: LCD Panel Removal 1. Lift foil tabs (A) covering left WLAN and 3G antennas (B). (Figure 3-57) Figure 3-57. LCD Module Cover without Panel NOTE: NOTE : WLAN antenna cables not shown in image. 2. Remove left WLAN and 3G an...

3-56 Machine Maintenance Procedures 3. Remove EMI (Electromagnetic interference) foam (E) and aluminium foil (F) covering left WLAN and 3G antennas from LCD module cover. (Figure 3-58) Figure 3-58. 3G and WLAN EMI Foam and Aluminium Foil 4. Remove left WLAN and 3G antennas (B) from LCD module cover....

Machine Maintenance Procedures 3-57 Microphone Module Removal 0 Prerequisite: LCD Panel Removal 1. Locate module (D) on LCD module cover. Refer to Figure 3-57 . 2. Lift foil tabs (A) covering module cable (B). Figure 3-59. Microphone Module and Cable 3. Lift foil tab covering module. 4. Remove modul...

CHAPTER 4 Troubleshooting SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

Troubleshooting 4-3 Troubleshooting Introduction 0 This chapter contains information about troubleshooting common notebook problems. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described...

4-4 Troubleshooting Power On Issues 0 If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the elec...

Troubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the following: Figure 4-2. No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressin...

4-6 Troubleshooting 9. Reseat the memory modules. 10. Remove the drives. (refer to Maintenance Flowchart ) 11. If the Issue is still not resolved, refer to Online Support Information . Abnormal Video 0 If the video appears abnormal, perform the following: 1. Boot the computer.  If permanent vertic...

Troubleshooting 4-7 LCD Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure SG_JE50_HR.book Page 7 Thursday, December 23, 2010 3:47 PM

4-8 Troubleshooting Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 4-4. Keyboard Failure SG_JE50_HR.book Page 8 Thursday, December 23, 2010 3:47 PM

Troubleshooting 4-9 Touchpad Failure 0 If the Touchpad fails, perform the following: Figure 4-5. Touchpad Failure SG_JE50_HR.book Page 9 Thursday, December 23, 2010 3:47 PM

4-10 Troubleshooting Internal Speaker Failure 0 If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following: 1. Boot the computer. 2. Navigate to Start  Control Panel  System and Maintenance  System  Device Manager. Check the Devi...

Troubleshooting 4-11 5. Make sure that all volume controls are set mid range:  Click the volume icon on the taskbar  Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start  Control Pan...

4-12 Troubleshooting Microphone Failure 0 If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start  Control Panel  Hardware and Sound  Sound and select the Recording tab. 2. Right click on the Record...

Troubleshooting 4-13 USB Failure 0 If the USB fails, perform the following: Figure 4-8. USB Failure SG_JE50_HR.book Page 13 Thursday, December 23, 2010 3:47 PM

4-14 Troubleshooting Wireless Function Failure 0 If the WLAN fails, perform the following: Figure 4-9. Wireless Function Failure SG_JE50_HR.book Page 14 Thursday, December 23, 2010 3:47 PM

Troubleshooting 4-15 Bluetooth Failure 0 If the Bluetooth fails, perform the following: Figure 4-10. Bluetooth Failure SG_JE50_HR.book Page 15 Thursday, December 23, 2010 3:47 PM

4-16 Troubleshooting Card Reader Failure 0 If the Card Reader fails, perform the following: Figure 4-11. Card Reader Failure SG_JE50_HR.book Page 16 Thursday, December 23, 2010 3:47 PM

Troubleshooting 4-17 Thermal Unit Failure 0 If the Thermal Unit fails, perform the following: Figure 4-12. Thermal Failure SG_JE50_HR.book Page 17 Thursday, December 23, 2010 3:47 PM

4-18 Troubleshooting Other Functions Failure 0 HDD Not Operating Correctly 0 If the HDD fails to operate correctly, perform the following: 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3. Run the Windows Vista Startu...

Troubleshooting 4-19 ODD Failure 0 If the ODD fails, perform the following: Figure 4-13. ODD Failure ODD Not Operating Correctly 0 If the ODD exhibits any of the following symptoms it may be faulty:  Audio CDs do not play when loaded  DVDs do not play when loaded SG_JE50_HR.book Page 19 Thursday...

4-20 Troubleshooting  Blank discs do not burn correctly  DVD or CD play breaks up or jumps  Optical drive not found or not active:  Not shown in My Computer or the BIOS setup  LED does not flash when the computer starts up  The tray does not eject  Access failure screen is shown  The...

Troubleshooting 4-21  Double click DVD/CD-ROM drives.  Right click DVD drive and click Properties, then click the DVD Region tab.  Select the region suitable for the media inserted in the drive. Discs Do Not Burn Properly 0 If discs can not be burned, perform the following: 6. Confirm that the...

4-22 Troubleshooting Drive Read Failure 0 If discs cannot be read when inserted in the drive, perform the following: 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD.  Test the drive using other discs.  Play a DVD movie  Listen to a music CD If the ODD works properly with al...

Troubleshooting 4-23 10. Run the Event Viewer to check the events log for errors. For more information refer to Windows Help and Support . 11. Roll back the mouse driver to the previous version if updated recently. 12. Remove and reinstall the mouse driver. 13. Check the Device Manager to determine ...

Troubleshooting 4-25 Post Codes 0 The following tables describe the POST codes and descriptions during the POST. Table 4-2. NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Phase POST Code Range 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags nf 0xC5 Enter NEM, Place th...

4-26 Troubleshooting 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34 Clear DRAM initialization bit in the SB 0x35 Initialization Sequence Completed, program graphic clocks 0x43 Program Thermal Throttl...

Troubleshooting 4-27 0xB9 Peripheral removable media disable Con 0xBB Peripheral removable media enable 0xE4 Report Status Code here for DXE_ENTRY_POINT once it is available 0xF8 Report that ExitBootServices() has been called re 0xF9 Runtime driver set virtual address map Table 4-5. Each PEIM entry ...

Troubleshooting 4-31 0xB0 JAPANESE 0xB1 DXE_UNICODE_COLLACTION Table 4-7. Each SmmDriver entry point used in 80_PORT 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD Soft 0xFE SMM_PLATFORM 0xD8 e SMM_GMCH_MBI 0x90 SMM_FW_BLOCK...

CHAPTER 5 Jumper and Connector Locations SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

Jumper and Connector Locations 5-3 Jumper and Connector Locations Mainboard 0 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description JLVDS1 LVDS Connector JBT1 Bluetooth Connector JMIC2 Internal MIC Connector JBATT2 RTC battery Connector JSPK1 Speaker Connector JREAD1 C...

Jumper and Connector Locations 5-5 USB Board 0 Figure 5-3. USB Board Top Figure 5-4. USB Board Bottom Table 5-3. USB Board Item Description JUSB1 USB2.0 Connector JUSB2 USB3.0 Connector JUSB3 USB3.0 Broad Connector JUSB4 USB2.0 Broad Connector JP1 WLAN EN Connector SW1 WLAN EN Switch SG_JE50_HR.book...

5-6 Jumper and Connector Locations Power Board 0 Figure 5-5. Power Board Top Figure 5-6. Power Board Bottom Table 5-4. Power Board Item Description SW1 Switch Button for E0 project SW2 Switch Button for S0 project SW3 Switch Button for D0 project SW4 Speaker Connector JP1 To PWR/B FFC JP2 To M/B FFC...

Jumper and Connector Locations 5-7 Card Reader 0 Figure 5-7. Card Reader Top Figure 5-8. Card Reader Bottom Table 5-5. Power Board Item Description JSIM1 SIM Card Connector JMINI1 MINI Card Connector J3G1 3G Board Connector SG_JE50_HR.book Page 7 Thursday, December 23, 2010 3:47 PM

5-8 Jumper and Connector Locations Clearing Password Check and BIOS Recovery 0 This section provides users with the SOP (standard operating procedure) for clearing the BIOS password check and recovering the BIOS for the Aspire 5750/5750G. Clearing Password Check 0 NOTE: NOTE : The following procedur...

5-10 Jumper and Connector Locations BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flas...

Jumper and Connector Locations 5-11 2. Copy ROM (read-only memory) file, P5WEOX64.fd, to root directory of USB HDD. Make sure that there is no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Press < Fn + ESC > button and hold while plugging in AC power adapt...

6-4 FRU (Field Replaceable Unit) List Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram 1 2 3 6 7 8 9 10 5 4 SG_JE50_HR.book Page 4 Thursday, December 23, 2010 3:47 PM

6-6 FRU (Field Replaceable Unit) List LCD Assembly 0 Figure 6-2. LCD Assembly Exploded Diagram 1 2 3 4 6 5 4 SG_JE50_HR.book Page 6 Thursday, December 23, 2010 3:47 PM

6-8 FRU (Field Replaceable Unit) List Upper Cover 0 Figure 6-3. Upper Cover Exploded Diagram Table 6-3. Upper Cover Exploded Diagram No. Description Acer Part No. 1 UPPER CASE IMR-BLACK 60.R9702.001 2 POWER BOARD 55.RFD02.001 3 TP FFC 50.RFD02.003 1 2 3 SG_JE50_HR.book Page 8 Thursday, December 23, ...

FRU (Field Replaceable Unit) List 6-9 Lower Cover 0 Figure 6-4. Lower Cover Exploded Diagram Table 6-4. Lower Cover Exploded Diagram No. Description Acer Part No. 1 LOWER CASE FOR W/3G 60.RFD02.001 2 UNI-LOAD DOOR 60.R9702.003 3 3G CARD DOOR FOR W/ 3G 42.RFD02.001 1 2 3 SG_JE50_HR.book Page 9 Thursd...

6-10 FRU (Field Replaceable Unit) List FRU List 0 Table 6-5. FRU List Category Description P/N ADAPTER Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF AP.06503.024 Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 Adapter LITE-ON 65W 19V 1.7x...

6-12 FRU (Field Replaceable Unit) List 3G CARD Huawei EM770W-Rev2 LC.21300.066 CABLE BLUE TOOTH CABLE-6PIN 50.RFD02.001 3G CABLE 50.RFD02.002 TP FFC 50.RFD02.003 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER...

FRU (Field Replaceable Unit) List 6-13 CASE/COVER/BRACKET ASSEMBLY UPPER CASE IMR-BLACK 60.R9702.001 UPPER CASE IMR-BLUE 60.RFE02.001 LOWER CASE FOR W/3G 60.RFD02.001 LOWER CASE FOR W/O 3G 60.R9702.002 UNI-LOAD DOOR 60.R9702.003 3G CARD DOOR FOR W/ 3G 42.RFD02.001 3G CARD DOOR FOR W/O 3G 42.R9702.00...

6-14 FRU (Field Replaceable Unit) List ODD BRACKET 33.R9702.003 ODD BEZEL-SM 42.R9702.002 DVD RW DRIVE ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7585H LF W/O bezel SATA (HF + Windows 7) KU.0080E.027 ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ890A LF W/O bezel SATA (HF + Windows 7) KU....

6-16 FRU (Field Replaceable Unit) List HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.50007.010 HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 KH.50001.017 HDD WD 2.5" 5400r...

6-18 FRU (Field Replaceable Unit) List LCD ASSY LED LCD MODULE 15.6"W WXGA GLARE w/ ANTENNA*2, CCD 1.3M, BLACK 6M.R9702.001 ANTENNA WLAN-MAIN 50.R9702.001 ANTENNA WLAN-AUX 50.R9702.002 LCD CABLE 50.R9702.003 LCD COVER IMR-BLACK 60.R9702.004 LCD BEZEL 60.R9702.005 LCD BRACKET R&L 33.R9702.004...

6-24 FRU (Field Replaceable Unit) List Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128*8 0.065um KN.2GB07.004 Memory A-DATA SO-DIMM DDRIII 1333 2GB AD73I1B1674EU LF 128*8 0.065um KN.2GB0C.006 Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BAS0-DJ-F LF 256*8 0.055um KN.4GB09.001 Memo...

FRU (Field Replaceable Unit) List 6-25 SPEAKER L 23.R9702.003 SPEAKER R 23.R9702.004 MISCELLANEOUS LCD SCREW MYLAR 47.R9702.001 Table 6-5. FRU List (Continued) Category Description P/N SG_JE50_HR.book Page 25 Thursday, December 23, 2010 3:47 PM

6-26 FRU (Field Replaceable Unit) List Screw List 0 Table 6-6. Screw List Category Description P/N SCREW SCREW 2.5D 4L K 5.5D NI NL 86.R9702.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.R9702.002 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.R9702.003 SCREW 2D 5L K 4.6D NI NL 86.R9702.004 SCREW 3.0D 3.0L K 4.9...

CHAPTER 7 Model Definition and Configuration SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

CHAPTER 8 Test Compatible Components SG_JE50_HR.book Page 1 Thursday, December 23, 2010 3:47 PM

8-4 Test Compatible Components Microsoft ® Windows ® 7 Environment Test 0 Aspire 5750/5750G 0 Table 8-1. Aspire 57050/5750G Vendor Type Description P/N 3G 60027216 ERICSSON F5521gw Ericsson F5521gw LC.21300.056 60027216 ERICSSON F5521gw Ericsson F5521gw LC.21300.056 60027216 ERICSSON F5521gw Ericsso...

Test Compatible Components 8-5 10001081 DELTA 90W Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DBH, LV5 LED LF AP.09001.031 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LF AP.0650A.017 Audio Codec 10004786 REALTEK ALC271X_VB3 Realtek ALC...

8-6 Test Compatible Components 10001018 HON HAI BT 3.0 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009 23707801 FOXCONN TW BT 2.1 Foxconn Bluetooth BRM 2070 (T77H114.01) BH.21100.007 23707801 FOXCONN TW BT 2.1 Foxconn Bluetooth ATH AR3011 BH.21100.005 Camera 10001023 LITE-ON 1.3M Liteon 1.3M LT966...

Test Compatible Components 8-9 60002045 HYNIX SO2GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 2GB HMT325S6BFR8C-H9 LF 256*8 46nm KN.2GB0G.018 60002045 HYNIX SO4GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 4GB HMT351S6AFR8C-H9 LF 256*8 0.055um KN.4GB0G.003 60002215 SAMSUNG SO2GBIII10 Memory NONE SO-DIMM DDRI...

8-10 Test Compatible Components 60001939 PIONEER NSM8XS ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD10RS LF W/O bezel 1.00 SATA KU.00805.049 610105 HLDS NBDCB4XS ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SATA (HF + Windows 7) KO.0040D.004 610105 HLDS NSM8XS ODD HLDS Super...

Test Compatible Components 8-11 Wireless LAN 10001067 INTEL INT6205H Lan Intel WLAN TBD Taylor Peak 2x2 AGN KI.TPH01.001 10001067 INTEL INT6250H WiMax Intel WLAN 622ANXHMWG Kilmer Peak 2x2 AGN KI.KPH01.001 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM) NI.23600.0...