Acer ARMC- Manuals

Preface vii Limitations of Liability Acer, Inc. shall in no event be held liable for any loss, expenses, or damages of any kindwhatsoever, whether direct, indirect, incidental, or consequential (whether arising fromthe design or use of this product or the support materials provided with the product)...

Acer Remote Management Card (ARMC) User’s Guide viii Disclaimer This manual describes the operation of the Acer Remote Management Card (ARMC).Although efforts have been made to assure the accuracy of the information containedhere, Acer expressly disclaims liability for any error in this information,...

Preface ix Optional Components The following components do not come with your ARMC Card. You must order thesecomponents separately. • internal modem daughterboard (not designed to support Console Redirection ) • internal battery backup with battery clip • 20-pin to 3-pin and 4-pin ARMC IPMB I2C cabl...

Chapter One : Introduction 1 Chapter 1 Introduction Features Feature Description Key Feature • 100% out-of-band • 100% operating system independent Service Processor • provides out-of-band connectivity • plugs into a mission critical server • half-sized PCI form factor plugs into any PCI slot Remote...

Acer Remote Management Card (ARMC) User’s Guide 2 Features, Continued Feature Description Communication • 10/100 megabit Ethernet LAN • 56K modem (optional, not designed to support Console Redirection ) • VPN support • TCP/IP • DHCP enabled • SNMP • web-based interface Alert Notification • SNMP trap...

Chapter Two : Installing Your ARMC Card 3 Chapter 2 Installing Your ARMC Card Before You Start Avoid Electro-Static Discharge (ESD) Electro-Static Discharge (ESD) can damage the ARMC card and other systemcomponents. Keep your ARMC card in its anti-static bag until it is to be installed.Avoid contact...

Acer Remote Management Card (ARMC) User’s Guide 4 Step 1 Unpack the ARMC Card ( and check jumper settings ) ARMC Card Layout ARMC MAC Address Your ARMC card has a unique MAC address. The MAC address is the only way todistinguish one ARMC card from another when you run programs such as WinFlash andRM...

Chapter Two : Installing Your ARMC Card 5 Step 1 Unpack the ARMC Management Board ( and check jumper settings ), Continued Check the following jumpers: Jumper Setting JP2 Confirm that pins one and two are shorted JP6 Confirm that pins one, two and three are open J5 ARMC Feature Connector This featur...

Acer Remote Management Card (ARMC) User’s Guide 6 Step 1 Unpack the ARMC Management Board ( and check jumper settings ), Continued JP6 Diagnostic and Recovery Mode Jumper This jumper is primarily used to recover a failed flash attempt. By shorting pins one andtwo, you can place your ARMC card into D...

Chapter Two : Installing Your ARMC Card 7 Step 2 Install the Optional Battery and Battery Clip, Continued Charging the Battery Pack WARNING! Risk of explosion if battery type used is incorrect. ONLY use Acer battery part number BAT-LIION-3.6-01. The optional battery pack is shipped uncharged. The AR...

Acer Remote Management Card (ARMC) User’s Guide 8 Step 2 Install the Optional Battery and Battery Clip, Continued Disposing of a Battery Pack WARNING! Do not dispose of the ARMC optional battery pack by fire. Do not mutilate the battery pack. Do not damage it in any way. Toxic chemicals can be relea...

Chapter Two : Installing Your ARMC Card 9 Step 3 Install the Optional Modem Daughterboard The ARMC modem daughterboard is an optional component. Locate JP4 on the ARMCcard. It has a series of pinholes that allow you to insert the modem daughterboard. Matchthe modem daughterboard and the pin holes so...

Acer Remote Management Card (ARMC) User’s Guide 10 Step 5 Connect External Cables • Connect the USB cable from the back of the ARMC card to the motherboard’s USBport. • Connect your VGA monitor. • Connect the RJ45 LAN cable from your local network. • Connect your phone cord from the back of the ARMC...

Chapter Two : Installing Your ARMC Card 11 Step 8 Install the Acer-ARMC Windows Host Components Acer-ARMC Windows Host Components is a collection of four ARMC host-side components. These programs are briefly explained in the following table: Program Description ARMC MouseBooster The ARMC Mouse Boost...

Acer Remote Management Card (ARMC) User’s Guide 12 Step 8 Install the Acer-ARMC Windows Host Components, Continued Step Description 4 The Customer Information window opens. Enter your name and your organization’s name in the appropriate fields. Select the option for Install this application for and ...

Chapter Two : Installing Your ARMC Card 15 Step 9 Setup Your Client Internet Browser You must first setup your Internet browser on the client system before you can redirectthe host system’s console or view the Crash screen. Follow the instructions in the table below: Step Description 1 Open Internet...

Acer Remote Management Card (ARMC) User’s Guide 16 Step 9 Setup Your Client Internet Browser, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the Internet Opt...

Chapter Two : Installing Your ARMC Card 19 Step 10 Connect to the ARMC from a Client System In order to connect to the ARMC card, you must access the ARMC from another systemon the same network. This document refers to this other system as the client system. Todo this, you must know the ARMC card’s ...

Acer Remote Management Card (ARMC) User’s Guide 20 Step 10 Connect to the ARMC from a Client System, Continued Step Description 3 Type in your Network Name . In this example, Your Network is the Network Name . Next, you must enter a range of IP addresses that you want to search. In this example, the...

Chapter Two : Installing Your ARMC Card 23 Step 11 Load the ARMC SDK File for Your Model The following table is a pictorial description of how to load an SDK file: Step Description 1 The quick navigation bar on the left side of the GUI has a series of section buttons. Left click on the Information b...

Acer Remote Management Card (ARMC) User’s Guide 24 Step 11 Load the ARMC SDK File for Your Model, Continued Step Description 3 Insert the ARMC CD and browse to it. Select the SDKPorts directory. Select your motherboard manufacturer. In this example, we are using the Acer Altos (G301) serverboard, so...

Chapter Three : Locating Your ARMC Card 27 Chapter 3 Locating Your ARMC Card Overview The Acer family of server and system remote management cards can be accessed fromanywhere on your Intranet through an Internet browser. This is a great way to maintainyour critical server when you are nowhere near ...

Acer Remote Management Card (ARMC) User’s Guide 28 Locating Your ARMC Card, Continued Step Description 3 Type in your Network Name . In this example, Your Network is the Network Name . Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC card’s IP address i...

Acer Remote Management Card (ARMC) User’s Guide 30 Locating Your ARMC Card, Continued Step Description 7 In this example, the ARMC card’s IP address is 192.168.0.14. We can double left click on the IP to beginmanaging the card or we can write down the IP and access it from an Internet browser. Left ...

Acer Remote Management Card (ARMC) User’s Guide 32 IP Address Range, Continued If the IP range is correct, RMseek will locate the ARMC card. It will list all ARMC cardsit has discovered. Left click on the Finish button after RMseek discovers all ARMC cards. Schedule Discovery To schedule a scan, lef...

Chapter Three : Locating Your ARMC Card 33 Usage Once the program has been installed and setup, you can access it any time by double leftclicking on its icon on the task bar. The screen that was last viewed will appear.

Chapter Four : Using Your ARMC Card 35 Chapter 4 Using Your ARMC GUI Overview The ARMC has a user-friendly Graphics User Interface (GUI) called Remote Access Companion for ARMC . It is designed to be easy to use. It has a low learning curve because it uses a standard Internet browser. You can expect...

Acer Remote Management Card (ARMC) User’s Guide 36 Section Icons and Functions, Continued This table allows you to become familiar with the many icons used in the GUI. Section Icon Name Description SystemInformation This page contains general information describing the ARMCcard's firmware and the ho...

Acer Remote Management Card (ARMC) User’s Guide 38 Default User Name and Password When you first try to access your ARMC card, you will be prompted to enter a user nameand password. The default user name and password are as follows: Field Default User Name acerarmc Password acerarmc Note: The defaul...

Chapter Four : Using Your ARMC Card 39 Welcome Screen/ Section, Continued By clicking on a section button, you can navigate to a different section. See Section Icons and Functions at the beginning of this chapter for a brief description of each section and their accompanying icons and functions. The...

Acer Remote Management Card (ARMC) User’s Guide 40 System Information The System Information screen is a subsection of the Information group. The following table describes the information listed in this subsection in detail: Field Description Version Information This field gives the ARMC card’s firm...

Chapter Four : Using Your ARMC Card 41 Health of the ARMC Card The ARMC Health Information screen is a subsection of the Information group. The following table describes the information listed in this subsection in detail: Field Description Functional This health status means that the ARMC card isop...

Acer Remote Management Card (ARMC) User’s Guide 42 Health of the ARMC Card, Continued The following symbols are used to indicate the health of each of the voltage fields: Symbol Definition Indicates that the value is withintolerance levels.Indicates that the value hasreached set critical levels.Indi...

Chapter Four : Using Your ARMC Card 43 Host Health Information , Continued Loading an SDK File The following table is a pictorial description of how to load an SDK file: Step Description 1 Left click the Upload SDK File button. 2 Left click the Browse button. Cont’d

Acer Remote Management Card (ARMC) User’s Guide 44 Host Health Information, Continued Loading an SDK File, Continued Step Description 3 Insert the ARMC CD and browse to it. Select the SDKPorts directory. Select your motherboard manufacturer. In this example, we are using the Acer Altos (G301) server...

Acer Remote Management Card (ARMC) User’s Guide 46 Host Health Information, Continued SDK Explained The following table is an example of some of the fields listed: Field Description CPU Temperature Gives the CPU temperature reading in Celsius. CPU Voltage Gives the CPU voltage reading. Power Supply ...

Chapter Four : Using Your ARMC Card 47 Host Health Information, Continued Show Thresholds The following table is a pictorial description of how to display the hardware healththresholds: Step Description 1 Left click the Show Thresholds button. 2 The following screen appears. Cont’d

Acer Remote Management Card (ARMC) User’s Guide 48 Host Health Information, Continued Acer 301 Thresholds Explained The following table describes the columns in the Thresholds in detail: Column Description Host Health Parameters This column displays the SDK parameter and graphical health icon. Readi...

Chapter Four : Using Your ARMC Card 49 Host Health Information, Continued Hide Thresholds The following table is a pictorial description of how to hide the hardware healththresholds: Step Description 1 Left click the Hide Thresholds button. 2 The following screen appears. Cont’d

Acer Remote Management Card (ARMC) User’s Guide 50 Host Health Information, Continued Deleting an SDK File The following table is a pictorial description of how to delete an SDK file: Step Description 1 Left click the Delete SDK File button. 2 The SDK File Delete confirmation page appears. This page...

Chapter Four : Using Your ARMC Card 51 Host Health Information, Continued Deleting an SDK File, Continued Step Description 3 Left click the Delete Current SDK File button 4 Left click the OK button. Cont’d

Chapter Four : Using Your ARMC Card 53 Event Log The Event Log screen is a subsection of the Information group. The following table describes the information listed in this subsection in detail: Column Description Symbol Displays the symbol used to describe the current health status. Seetable below....

Acer Remote Management Card (ARMC) User’s Guide 54 Event Log, Continued Clear Event Logs This button allows you to clear all events in the log. Once the log reaches 512 events, itcannot log any new events. Note: The ARMC card automatically issues an alert when the logs are 75 percent full. The follo...

Chapter Four : Using Your ARMC Card 55 Event Log, Continued Clear Event Logs, Continued Step Description 3 The following screen appears showing that all events are cleared. Cont’d

Acer Remote Management Card (ARMC) User’s Guide 56 Event Log, Continued Refresh Event Logs This button allows you to refresh the event log. The following table is a pictorialdescription of how to refresh the event logs: Step Description 1 Left click the Refresh button. 2 The event log appears with t...

Chapter Four : Using Your ARMC Card 57 ARMC Card Management You can left click on the Management section button to remotely control and redirect your ARMC card and host system. This is the most powerful feature of the ARMC card.These functions are divided into two subsections. The following table gi...

Acer Remote Management Card (ARMC) User’s Guide 58 Remote Console The Remote Console screen is a subsection of the Management group. The following table describes the information listed in this subsection in detail: Item Description High Color ModeOption This option allows the ARMC card to send 16 b...

Chapter Four : Using Your ARMC Card 59 Redirection The most powerful feature of your ARMC card is the ability to redirect the host system’sconsole. To redirect the host system’s console is the ability to manage your host systemas if it were physically in front of you, but not. Setting up Internet Ex...

Acer Remote Management Card (ARMC) User’s Guide 60 Redirection, Continued Setting up Internet Explorer, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the In...

Chapter Four : Using Your ARMC Card 63 Redirection, Continued Staring Redirection Follow the steps in the table below to begin Console Redirection : Step Description 1 Select the Color Mode option that you want to use. If you want to enable compression, place a check inthe box next to the Use Compre...

Acer Remote Management Card (ARMC) User’s Guide 64 Redirection, Continued Staring Redirection, Continued Step Description 3 The Console Redirection window will open. Remote Console Shortcut Key Combinations The most powerful feature of your ARMC card is the ability to redirect the host system’sconso...

Chapter Four : Using Your ARMC Card 65 Redirection, Continued Console Redirection Window DropdownMenu Item Description This dropdown menu contains the following dropdown menu items: Start Console Redirection This menu item can be used to begin Console Redirection . Stop Console Redirection This menu...

Acer Remote Management Card (ARMC) User’s Guide 66 Redirection, Continued Console Redirection Window, Continued DropdownMenu Item Description This dropdown menu contains the following dropdown menu items: Hold Right CTRL Key This menu item can be used to act as the right-side <CTRL> keywhen in...

Acer Remote Management Card (ARMC) User’s Guide 68 Redirection, Continued Console Redirection Toolbar The Console Redirection toolbar allows you to use Console Redirection more easily in full screen mode. The Console Redirection toolbar is a great GUI to use especially if you are not familiar with t...

Chapter Four : Using Your ARMC Card 69 Redirection, Continued Console Redirection Toolbar Toggle Buttons Icon Description When you see this icon, it means that the Console Redirection is on. You can left click this icon to stop Console Redirection . When you see this icon, it means that Console Redi...

Acer Remote Management Card (ARMC) User’s Guide 70 Redirection, Continued Setting up Virtual Floppy on Windows 2000/XP Windows 2000/XP needs to install the amivirtfl.inf file before you can redirect the floppy drive on the host system. Windows asks for the INF file when you attempt toredirect the fl...

Chapter Four : Using Your ARMC Card 71 Redirection, Continued Setting up Virtual Floppy on Windows 2000/XP, Continued Step Description 3 Left click the Have Disk button. 4 Left click the Browse button and browse to the ARMC CD . 5 Select the amivirtfl.inf file located on the ARMC CD located in the U...

Acer Remote Management Card (ARMC) User’s Guide 72 Redirection, Continued Setting up Virtual Floppy on Windows 2000/XP, Continued Step Description 6 Left click the OK button. 7 Once this file is installed onto the host system, Windows 2000/XP recognizes the device. You can nowredirect the floppy dri...

Chapter Four : Using Your ARMC Card 73 Redirection, Continued Start Floppy Drive Redirection Follow the steps in the table below to begin the Floppy Drive Redirection: Step Description 1 There are two ways to start the Floppy Drive Redirection . One way is to use the Console Redirection toolbar. The...

Acer Remote Management Card (ARMC) User’s Guide 74 Redirection, Continued Start Floppy Drive Redirection, Continued Step Description 2 Select the Floppy Drive you want to redirect. Left click the OK button. Floppy Drive Redirection will begin immediately. 3 If you used the Console Redirection toolba...

Chapter Four : Using Your ARMC Card 75 Redirection, Continued Stop Floppy Drive Redirection Follow the steps in the table below to stop the Floppy Drive Redirection: Step Description 1 There are two ways to stop the Floppy Drive Redirection . One way is to use the Console Redirection toolbar. The se...

Acer Remote Management Card (ARMC) User’s Guide 76 Redirection, Continued Start CD-ROM Drive Redirection Follow the steps in the table below to begin the CD-ROM Drive Redirection: Step Description 1 There are two ways to start the CD-ROM Drive Redirection . One way is to use the Console Redirection ...

Chapter Four : Using Your ARMC Card 77 Redirection, Continued Start CD-ROM Drive Redirection, Continued Step Description 2 Select the CD-ROM Drive you want to redirect. Left click the OK button. CD-ROM Drive Redirection will begin immediately. 3 If you used the Console Redirection toolbar to start t...

Acer Remote Management Card (ARMC) User’s Guide 78 Redirection, Continued Stop CD-ROM Drive Redirection Follow the steps in the table below to stop the CD-ROM Drive Redirection: Step Description 1 There are two ways to stop the CD-ROM Drive Redirection . One way is to use the Console Redirection too...

Chapter Four : Using Your ARMC Card 79 Redirection, Continued Stopping Console Redirection Follow the steps in the table below to stop Console Redirection : Step Description 1 Left click the Console Redirection dropdown menu item from the toolbar. The dropdown menu will appear. Left click Stop Conso...

Acer Remote Management Card (ARMC) User’s Guide 80 Crash Screen This page allows you to view the last text-based screen in the event that the host systemlocks up or freezes during a blue screen. This is useful because it allows you totroubleshoot the host system. Note: To view the Crash Screen , you...

Chapter Four : Using Your ARMC Card 81 ARMC Card Configurations You can left click on the Configuration section button to administer users, configure network parameters, and perform several other powerful management features. Thesefunctions are divided into six subsections. The following table gives...

Acer Remote Management Card (ARMC) User’s Guide 82 ARMC Card Configurations, Continued Administrator Setup The Administrators screen is a subsection of the Configuration group. This page allows you to configure the administrators who have access to the ARMC card. The followingtable describes the inf...

Chapter Four : Using Your ARMC Card 83 ARMC Card Configurations, Continued Adding an Administrator Follow the steps in the table below to add an administrator: Step Description 1 Left click the Add button. 2 Enter a user name in the Username field. Your user name must be no more than eight character...

Acer Remote Management Card (ARMC) User’s Guide 84 ARMC Card Configurations, Continued Adding an Administrator, Continued Step Description 3 Left click the OK button. Cont’d

Chapter Four : Using Your ARMC Card 85 ARMC Card Configurations, Continued Editing an Administrator Follow the steps in the table below to edit an administrator’s access properties: Step Description 1 Left click an administrator from the Select Administrator field. Once the administrator you want to...

Acer Remote Management Card (ARMC) User’s Guide 86 ARMC Card Configurations, Continued Editing an Administrator, Continued Step Description 3 Left click the OK button. Cont’d

Chapter Four : Using Your ARMC Card 87 ARMC Card Configurations, Continued Removing an Administrator Follow the steps in the table below to remove an administrator: Step Description 1 Left click an administrator from the Select Administrator field. Once the administrator you want to remove is highli...

Acer Remote Management Card (ARMC) User’s Guide 88 ARMC Card Configurations, Continued Removing an Administrator, Continued Step Description 3 Left click the OK button. Cont’d

Chapter Four : Using Your ARMC Card 89 ARMC Card Configurations, Continued Networking Options The Networking Information screen is a subsection of the Configuration group. This page allows you to configure the network parameters for the ARMC card. The following tabledescribes the information listed ...

Acer Remote Management Card (ARMC) User’s Guide 90 ARMC Card Configurations, Continued Networking Options, Continued Item Description Gateway This field displays the gateway that the ARMC card uses to accessthe Internet or router. Configuration Method This field allows you to configure the ARMC card...

Chapter Four : Using Your ARMC Card 91 ARMC Card Configurations, Continued Setting up Date and Time The Date-Time Configuration screen is a subsection of the Configuration group. This page shows the date and time on the ARMC card. You can also set the ARMC card's dateand time by entering appropriate...

Acer Remote Management Card (ARMC) User’s Guide 92 ARMC Card Configurations, Continued Maintenance/ Flash The Firmware Upgrade Wizard screen is a subsection of the Configuration group. The firmware upgrade wizard will help you upgrade your ARMC card’s firmware. Note: The firmware upgrade process is ...

Chapter Four : Using Your ARMC Card 93 ARMC Card Configurations, Continued Updating Your ARMC Card’s Firmware Follow the steps in the table below to update your ARMC card’s firmware: Step Description 1 Left click the Enter Flash Mode button. 2 A warning box will open. Left click the OK button. Cont’...

Acer Remote Management Card (ARMC) User’s Guide 94 ARMC Card Configurations, Continued Updating Your ARMC Card’s Firmware, Continued Step Description 3 Left click the Browse button to locate the firmware (*.IMA) update file. 4 Left click the Open button. Cont’d

Acer Remote Management Card (ARMC) User’s Guide 98 ARMC Card Configurations, Continued Mail Configuration The Mail Configuration screen is a subsection of the Configuration group. This page configures the SMTP parameters. The ARMC card sends out E-mail alerts using theSMTP protocol. The ARMC card tr...

Chapter Four : Using Your ARMC Card 99 ARMC Card Configurations, Continued Alert Recipients The Configure Alert Recipients screen is a subsection of the Configuration group. This page configures alert recipients and conditions under which the recipients are to receivealerts. The following table desc...

Acer Remote Management Card (ARMC) User’s Guide 100 ARMC Card Configurations, Continued Select Your Event Log Policy This page allows you to set what happens when the event logs are full. You can either setup the ARMC card to stop logging events or roll over the log files.

Chapter Four : Using Your ARMC Card 101 Advanced ARMC Card Configurations You can left click on the Advanced section button to configure your I2C, modem, and Host Heartbeat settings. These functions are divided into three subsections. Thefollowing table gives you a brief description of each. Each su...

Acer Remote Management Card (ARMC) User’s Guide 102 Advanced ARMC Card Configurations, Continued I2C Configuration, Continued The following table describes the information listed in this subsection in detail: Item Description Current ARMC I2CSlave Address This field displays the current ARMC card’s ...

Chapter Four : Using Your ARMC Card 103 Advanced ARMC Card Configurations, Continued IPMI Configuration, Continued The following table describes the information listed in this subsection in detail: Item Description Host System hasBMC This check box allows you to enable the use of the host system’sBM...

Acer Remote Management Card (ARMC) User’s Guide 104 Advanced ARMC Card Configurations, Continued Modem Configuration, Continued Note: The optional modem is NOT designed for Console Redirection . However, you can still perform Console Redirection, but it is debilitating and extremely slow. The follow...

Chapter Four : Using Your ARMC Card 105 Advanced ARMC Card Configurations, Continued Host Heartbeat The Host Heartbeat Configuration screen is a subsection of the Advanced group. This page allows you to configure the Host Heartbeat’s time interval. The ARMC card expectsa heartbeat from host system a...

Acer Remote Management Card (ARMC) User’s Guide 106 Advanced ARMC Card Configurations, Continued ARMC Server Heartbeat ARMC Server Heartbeat is a program that is installed onto the host system. The host system is the system that has the ARMC card physically installed into it. Once it is installed, i...

Appendix A : ARMC Feature Cable 107 Appendix A ARMC IPMB I2C Cable ARMC IPMB I2C Cable Layout If you have a BMC on your serverboard, you can use the 4-pins or 3-pins IPMB I2Cconnector to monitor the hardware health of the serverboard. Otherwise, please check thelocation of 20-pin feature connector o...

Appendix B : WinCuri, LinCuri, and RMConfigApp 109 Appendix B WinCuri, LinCuri, andRMConfigApp Overview The ARMC card is normally configured through the Internet browser-based Remote Access Companion for ARMC . WinCuri , LinCuri , and RMConfigApp are three optional ways to configure the ARMC card. W...

Appendix B : WinCuri, LinCuri, and RMConfigApp 111 RMConfigApp, Continued User Manager Tab The User Manager tab allows you to manage the ARMC card’s users. Here you can add, delete, and modify users. Note: All ARMC users are considered administrators. You cannot allow partial access to theARMC card....

Acer Remote Management Card (ARMC) User’s Guide 112 RMConfigApp, Continued User Manager Tab, Continued Field/ Button Description Authorization ProtocolDropdown Box The Authorization Protocol dropdown box allows you to select the MD5 or SHA authorization protocol. Privacy ProtocolDropdown Box The Pri...

Appendix B : WinCuri, LinCuri, and RMConfigApp 113 RMConfigApp, Continued Network Configuration Tab The Network Configuration tab allows you to change the way the ARMC card connects to the network. By default, the ARMC card obtains an IP address dynamically via DHCP.You can change this by specifying...

Acer Remote Management Card (ARMC) User’s Guide 114 RMConfigApp, Continued Firmware Flash Tab The Firmware Flash tab allows you to flash the ARMC cards firmware. Note: The firmware upgrade process is a crucial operation. Make sure that the chances of apower or connectivity loss are minimal when perf...

Appendix B : WinCuri, LinCuri, and RMConfigApp 115 RMConfigApp, Continued Advanced Tab The Advanced tab allows you to force your ARMC card’s on-board NIC to a specific MAC address. The Advanced fields are explained below: Field/ Button Description Current MACAddress The Current MAC Address field dis...

Acer Remote Management Card (ARMC) User’s Guide 116 RMConfigApp, Continued Server Information Tab The Server Information tab allows you to enter a description for the host system. This information can be viewed from the System Information page via a web browser. This information is also attached to ...

Appendix B : WinCuri, LinCuri, and RMConfigApp 117 WinCuri The WinCuri program is a command prompt-based program that you can use to configure the ARMC card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC and the RMConfigApp program. To run th...

Acer Remote Management Card (ARMC) User’s Guide 118 WinCuri, Continued WinCuri.exe Help File, Continued Script mode Commands: ----------------------------- Script file format is any of the other argument formats mentioned belowFor e.g : WinCuri -script myscr.scr -script ScriptFile myscr.scr can cont...

Appendix B : WinCuri, LinCuri, and RMConfigApp 119 WinCuri, Continued WinCuri.exe Help File, Continued Host HeartBeat commands ----------------------- -HB -GetHB -HB -SetHB <Heartbeat Time Interval (Seconds)> - <Between 6 and2147483646> General purpose commands --------------------------...

Acer Remote Management Card (ARMC) User’s Guide 120 LinCuri, Continued LinCuri Help File _______________________ LinCuri version 1.5.7.0_______________________ Usage: ./LinCuri -[nw IP username] [cd] <arguments>------- Example: ./LinCuri -nw 10.10.1.10 username -sel -listall to connect on netw...

Appendix C : HostMouseWin.exe 123 Appendix C ARMC Mouse Booster ARMC Mouse Booster The ARMC Mouse Booster program allows you to speedup the cursor on the host system when you use mouse redirection during Console Redirection . Note: When the ARMC Mouse Booster program is running, you will see two cur...

Appendix D : ARMC Flash Utility 125 Appendix D ARMC Flash Utility ARMC Card Flash Utility The WinFlash.exe program is a recovery tool that can be executed from a remote client system located on the same network as the ARMC card. You can use it to recover afailed flash attempt. To run the ARMC Flash ...

Acer Remote Management Card (ARMC) User’s Guide 126 ARMC Card Flash Utility, Continued Step Description 1 Left click the Card Settings button to begin. The Active Cards in Recovery Mode screen appears and starts to search for ARMC cards in Recovery Mode . Left click the ARMC card’s MAC address that ...

Appendix E : Troubleshooting Screen Distortion 131 Appendix E Troubleshooting : ScreenDistortion Problem The screen on the host system is blurry when using screen resolutions lower than1024x768. This happens when you use both console redirection and the physical terminalon the host system. Clarity I...

Acer Remote Management Card (ARMC) User’s Guide 132 Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMCcard’s video controller will use ratio metric expansion to bring the screen to 1024x768.Because of this, the screen will become blurry. Solution To...

Appendix F : Serial Over LAN 133 Appendix F Serial Over LAN Hardware Setup There are two ways to attach the host system’s serial port to the ARMC card’s serial port. • Internally using a 9-pin ribbon cable • Externally using a null modem cable Internal One way is to use a 9-pin flat ribbon cable as ...

Acer Remote Management Card (ARMC) User’s Guide 134 Hardware Setup, Continued External The other is to use an external serial port connector and null modem cable. To do this,you must have an external 9-pin serial port connector and cable plugged into the ARMCcard’s serial port connector at JP1. Once...

Appendix F : Serial Over LAN 135 Hardware Setup, Continued BIOS After you have established a physical connection from your host system’s serial port toyou ARMC card, you must enable Remote Access in your AMIBIOS. Step Description 1 From the host system’s terminal, enter the AMIBIOS setup. 2 Confirm ...

Acer Remote Management Card (ARMC) User’s Guide 136 Connecting using Hyper Terminal The best way to connect to telnet into the ARMC card is through Hyper Terminal. It isassumed that you know how to use Hyper Terminal. Usage of Hyper Terminal istherefore not documented in this appendix. Remember What...

Appendix F : Serial Over LAN 137 Connecting using Hyper Terminal, Continued Note: To invoke the <DEL> key, map the <DEL> key to the <BACKSPACE> key in the Hyper Terminal Properties window.

Appendix G : Modem Daughterboard 139 Appendix G Modem Daughterboard Overview The optional modem allows the ARMC card to do the following: Feature Instructions located… dial out and send alerts this appendix and Chapter 4 : Using Your ARMC configure and reset the ARMC card this appendix and Chapter 4...

Acer Remote Management Card (ARMC) User’s Guide 140 Before You Start, Continued Avoid Electro-Static Discharge (ESD), Continued Perform all unpacking and installation procedures on a ground-connected anti-static mat.Wear an anti-static wristband grounded at the same point as the anti-static mat. You...

Appendix G : Modem Daughterboard 141 Modem Daughterboard Installation, Continued Modem Daughterboard Installation Illustration Plug the modem daughterboard into JP4 Modem Daughterboard JP4 Pin Alignment Illustration Empty Empty Empty Empty Mount Three Pins Mount Two Pins Mount Nine Pins Mount Eight ...

Acer Remote Management Card (ARMC) User’s Guide 142 Configuring the Modem Before you can use the ARMC card’s modem, you must first configure it to receiveincoming calls and send outgoing calls. Outgoing Calls The ARMC card can use its internal modem to send alerts. Before you can do this, youmust co...

Appendix G : Modem Daughterboard 143 Configuring the Modem, Continued Outgoing Calls, Continued Step Action 5 Left click the Configuration tab and then left click on the Alerts icon. The following screen appears: Destination This dropdown menu allows you to choose and configure up to eight destinati...

Appendix G : Modem Daughterboard 145 Configuring the Modem, Continued Incoming Calls The ARMC card can be managed by dialing into the ARMC card’s internal modem.Before you can do this, you must configure the modem to receive incoming calls. Use thefollowing steps to configure the modem to receive in...

Acer Remote Management Card (ARMC) User’s Guide 146 Configuring the Modem, Continued Incoming Calls, Continued Step Action 4 Left click the Save button. Your ARMC card can now be managed via the internal modem. See Chapter 4 : Using Your ARMC for more information on how to do the following: • config...

Appendix H : Port Usage 147 Appendix H Port Usage Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data(iUSB HID) Bi-directional. Data sent from theARMC card to the client as well asfrom the client to the ARMC card. 5120 TCP CD Redirection (iUSB – CD) Bi-directiona...

Acer Remote Management Card (ARMC) User’s Guide 150 Notes

Appendix J : Tree Structure and Description of CD Contents 151 Appendix J Tree Structure andDescription of CD Contents ARMC CD CD Contents The ARMC CD contains many files that help you use the ARMC card. The main onesyou need to be aware of are as follows: File Location Description armcfwx.x.x.xxxxx...

Acer Remote Management Card (ARMC) User’s Guide 152 ARMC CD, Continued File Location Description WinCuri.exe CDROM\HostSide\Win32 CDROM\RemoteTools\Win32 ARMC command line utility forWindows 2000/XP flash CDROM\RecoveryTools\Linux ARMC flash utility for Linux r2c.ini CDROM\RecoveryTools\Linux Copy t...

Appendix J : Tree Structure and Description of CD Contents 153 ARMC CD, Continued CD Contents, Continued Directory of CDROM\HostSide 02/06/2003 12:53 PM <DIR> .02/06/2003 12:53 PM <DIR> ..02/06/2003 12:53 PM <DIR> Linux02/06/2003 12:53 PM <DIR> Win32 0 File(s) 0 bytes Directo...

Appendix K : Host System USB Mouse and Keyboard Considerations for Linux 7.x 157 Appendix K Host System USB Mouse andKeyboard Considerations forLinux 7.x Overview This appendix describes how to set up the USB keyboard and mouse on the host systemrunning RedHat Linux 7.x so that they can be redirecte...

Acer Remote Management Card (ARMC) User’s Guide 158 USB Mouse There are two possible scenarios: • If you first used a PS/2 mouse to install the Linux and you now want to add USBmouse support, follow the steps in the table below. • If you first use a USB mouse to install the Linux and you now want to...

Appendix L : GtkRConsoleARMC for Linux 159 Appendix L GtkRConsoleARMC for Linux Installation If you are using a Linux client system to connect to the ARMC card, you can run the gtkRConsoleARMC utility to remotely control the ARMC card and redirect the host system’s keyboard, video, and mouse. Note: ...

Index 161 Index A Acer 301 Thresholds Explained , 48 Adding an Administrator , 83, 84 Administrator Setup , 22, 38, 82 Advanced ARMC Card Configurations, 101, 102, 103, 104, 105, 106 Advanced Tab , 115 Alert Recipients , 99 ARMC Card Configurations, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93...