Page 2 - Altos R380 F2 FAQ (Frequently Asked Questions); Revision History; Date
2 Altos R380 F2 FAQ (Frequently Asked Questions) Revision History Ver. Date Description 1.0 May 8, 2013 First release
Page 3 - TABLE OF CONTENTS
3 Altos R380 F2 FAQ (Frequently Asked Questions) TABLE OF CONTENTS 1. BENCHMARK .................................................................................................................................... 5 2. BIOS ................................................................................
Page 6 - System BIOS
6 Altos R380 F2 FAQ (Frequently Asked Questions) 2. BIOS 1. What features can Altos R380 F2 BIOS support? ANSWER: ANSWER: ANSWER: ANSWER: Please refer to the table below. Features Features Features Features BIOS BIOS BIOS BIOS NOTE NOTE NOTE NOTE SMBIOS 2.6.1 ACPI (Advanced Configuration of Power In...
Page 7 - Internal EFI Shell
7 Altos R380 F2 FAQ (Frequently Asked Questions) 9. Can Altos R380 F2 support BIOS Recovery when BIOS is corrupted unexpectedly during BIOS update? ANSWER: ANSWER: ANSWER: ANSWER: Yes. 10. What’s UEFI (Unified Extensible Firmware Interface)? ANSWER ANSWER ANSWER ANSWER:::: The first EFI (Extensible ...
Page 9 - EFI Optimized Boot [Disabled]
9 Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: ANSWER: ANSWER: Please enter BIOS Setup during POST a. Please select Boot Options. b. You would see below information. EFI Optimized Boot [Disabled] c. Please make sure the setting of EFI Optimized Boot is Disabled . NOTE. The default ...
Page 10 - No
10 Altos R380 F2 FAQ (Frequently Asked Questions) 3. BMC (Baseboard Management Controller) 1. What’s the BMC of Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Emulex Pilot III. 2. Is BMC embedded on Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Yes, BMC is embedded on Altos R380 F2. 3. Is Altos R38...
Page 11 - Which network port of Altos R380 F2 is connected to BMC?
11 Altos R380 F2 FAQ (Frequently Asked Questions) 6. Does Altos R380 F2 BMC support share-NIC technology with onboard Gigabit? ANSWER: ANSWER: ANSWER: ANSWER: Yes 7. Which network port of Altos R380 F2 is connected to BMC? ANSWER: ANSWER: ANSWER: ANSWER: Altos R380 F2 supports two types of network c...
Page 14 - More information can be found at:
14 Altos R380 F2 FAQ (Frequently Asked Questions) read the SDR (sensor data repository) and print sensor values, display the contents of the SEL (System Event Log), print FRU (Field Replaceable Unit) inventory information, and perform remote power control. More information can be found at: http://ip...
Page 21 - Where should I install the IO module?
21 Altos R380 F2 FAQ (Frequently Asked Questions) 8. IO Module 1. What is IO module? ANSWER: ANSWER: ANSWER: ANSWER: IO Module is a proprietary add-on adapter and cannot be installed in standard PCI-E slot. 2. Where should I install the IO module? ANSWER: ANSWER: ANSWER: ANSWER: Please refer to the ...
Page 23 - Save the settings and reboot the system.
23 Altos R380 F2 FAQ (Frequently Asked Questions) d. Please configure the settings for iSCSI boot to meet your iSCSI Target in storage system environment. Below is an example of iSCSI boot configuration. ========== iSCSI Boot Configuration ========== [ ] Use dynamic IP configuration (DHCP) Initiator...
Page 24 - ANSWER: You can specify the IQN by editing the file
24 Altos R380 F2 FAQ (Frequently Asked Questions) 9. How do I specify the IQN (iSCSI Qualified Name) in Linux? ANSWER: ANSWER: ANSWER: ANSWER: You can specify the IQN by editing the file /etc/initiatorname.iscsi as below: InitiatorName=iqn.1994-05.com.redhat:5e7a5b52c81c 10. Is network teaming suppo...
Page 25 - How do I identify the main-board revision of Altos R380 F2?
25 Altos R380 F2 FAQ (Frequently Asked Questions) 10. Main-board 1. How do I identify the main-board revision of Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Please refer to the picture below to check the revision of the main-board. It will be like this, PBA G49053-503 .
Page 27 - Memory
27 Altos R380 F2 FAQ (Frequently Asked Questions) 11. What Memory RAS feature does Altos R380 F2 support? ANSWER: ANSWER: ANSWER: ANSWER: Memory RAS features including memory mirroring, sparing and lockstep are supported on both RDIMM. 12. How do I enable memory mirroring? ANSWER: ANSWER: ANSWER: AN...
Page 30 - ANSWER: DIMM A1 and C1 of processor 1 are accessed at the same time.
30 Altos R380 F2 FAQ (Frequently Asked Questions) 29. Which DIMM would be primary In "Mirror mode"? For example, is it data copied from A1 to C1 of processor 1 when DIMM A1 and C1 of processor 1 are installed? ANSWER: ANSWER: ANSWER: ANSWER: DIMM A1 and C1 of processor 1 are accessed at the ...
Page 31 - More Information
31 Altos R380 F2 FAQ (Frequently Asked Questions) 12. More Information 1. Where can I find more information of Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Please refer to below documents: Document Title Document Title Document Title Document Title Descr Descr Descr Description iption iption iptio...
Page 32 - Yes
32 Altos R380 F2 FAQ (Frequently Asked Questions) 13. Onboard Gigabit 1. What’s the onboard Gigabit of Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Intel I350 quad port Gigabit Ethernet controller. More information of Intel I350 Ethernet controller can be found at: http://ark.intel.com/products/52...
Page 33 - What is the device name of onboard gigabit in Linux?
33 Altos R380 F2 FAQ (Frequently Asked Questions) 5. Does Altos R380 F2 onboard gigabit support VMDq (Virtual Machine Device Queues)? http://www.intel.com/content/www/us/en/virtualization/vmdq-technology-paper.html?wapkw=vmdq ANSWER: ANSWER: ANSWER: ANSWER: Yes. 6. Is Altos R380 F2 onboard gigabit P...
Page 35 - Intel(R) Embedded Server RAID Technology II Version
35 Altos R380 F2 FAQ (Frequently Asked Questions) 32-bit Yes Yes Red Hat Enterprise Linux 6 Update 3 64-bit Yes Yes 32-bit Yes Yes Red Hat Enterprise Linux 5 Update 9 64-bit No No 32-bit No No SuSE Linux Enterprise Server 11 SP2 64-bit Yes Yes 32-bit Yes Yes SuSE Linux Enterprise Server 10 SP4 64-bi...
Page 36 - Enable write caching on the device
36 Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: ANSWER: ANSWER: The RAID utility can be found in Smart Setup Resource Kit DVD. 10. Can I see Intel Onboard SAS/SATA ESRTII RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS/SATA ESRTII software RAID...
Page 37 - Click on Logical tab.
37 Altos R380 F2 FAQ (Frequently Asked Questions) b. Click on Logical tab. c. Right-click on the RAID volume that you want to change the write cache setting. d. Select Set Virtual Drive Properties e. Change the setting of Write Policy option to “Write Through” or “Always Write Back” to disable or en...
Page 42 - What is volume write-back cache of Intel Onboard SAS/SATA RSTe RAID?
42 Altos R380 F2 FAQ (Frequently Asked Questions) e. If you disable it through Device Manager, you can see Disk data cache changed to Disabled. . 16. What is volume write-back cache of Intel Onboard SAS/SATA RSTe RAID? ANSWER: ANSWER: ANSWER: ANSWER: The volume write-back cache is referring to the s...
Page 43 - How do I check the event log of Intel Onboard SAS/SATA RSTe RAID?
43 Altos R380 F2 FAQ (Frequently Asked Questions) 19. How do I check the event log of Intel Onboard SAS/SATA RSTe RAID? ANSWER: ANSWER: ANSWER: ANSWER: The event log of Intel Onboard SAS software RAID can be found in Application of Windows Event Logs. 20. When I create 3 x 2 TB HDD as RAID 0, the Wi...
Page 44 - Enter Intel Onboard SAS RAID BIOS Utility
44 Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: ANSWER: ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. a. Enter Intel Onboard SAS RAID BIOS Utility b. Select Create RAID Volume c. Type in the name of RAID volume in CREATE VOLUME MENU d...
Page 45 - Select
45 Altos R380 F2 FAQ (Frequently Asked Questions) g. Select Create Volume h. Press Y when “Are you sure you want to create the volume? (Y/N):” displayed. i. Now, the first RAID volume is created. Following the previous steps to create another RAID volume. After two RAID volumes are created, you can ...
Page 46 - disabled again after reboot.
46 Altos R380 F2 FAQ (Frequently Asked Questions) 21. When Altos R380 F2 is installed with Windows Small Business Server 2011 (SBS 2011), the settings of disk write cache or RAID volume write-back cache is always disabled. Though I can temporarily enable it, it would be disabled again after reboot. ...
Page 52 - How much is the height when Altos R380 F2 is rack-mount?
52 Altos R380 F2 FAQ (Frequently Asked Questions) 19. Rack-mount 1. Is Altos R380 F2 rack-mountable? ANSWER: ANSWER: ANSWER: ANSWER: Yes, Altos R380 F2 supports rack-mount kit. 2. Does Altos R380 F2 need rack mount shelf (tray) when it is rack-mounted? ANSWER: ANSWER: ANSWER: ANSWER: No, Altos R380 ...
Page 54 - For example, you may create 2 x SATA HDD as RAID 1, 1 x SAS HDD as RAID 0.
54 Altos R380 F2 FAQ (Frequently Asked Questions) 4. Can I install both SAS and SATA HDD on Altos R380 F2 with onboard SAS/SATA software RAID? ANSWER: ANSWER: ANSWER: ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively. For example, you may create 2 x SATA HDD a...
Page 55 - RAID controller without SGPIO support.
55 Altos R380 F2 FAQ (Frequently Asked Questions) RAID controller without SGPIO support. With HDD Access LED driven by PIN 11 (P11) of SAS/SATA HDD, the HDD Access LED would work independent of SAS/SATA RAID controller. However, the HDD failure and RAID rebuilt LED are still driven by SGPIO. 7. Is a...
Page 61 - Controller ID: 0 BBU disabled changing WB logical drives to WT
61 Altos R380 F2 FAQ (Frequently Asked Questions) r. Now you can reboot the system and install the Operating System. Select Exit Exit Exit Exit, click on Yes Yes Yes Yes and press Ctrl+Alt+Del Ctrl+Alt+Del Ctrl+Alt+Del Ctrl+Alt+Del to reboot the system. 14. I saw below logs in the RAID utility of Me...
Page 63 - Disk Cache
63 Altos R380 F2 FAQ (Frequently Asked Questions) • RAID BIOS Utility a. Please press CTRL-H to start the RAID BIOS utility during POST b. In the Home page, click Virtual Drive that you want to enable/disable disk write cache. c. Then, enable/disable disk cache from Disk Cache option d. Click Go aft...
Page 66 - Offline
66 Altos R380 F2 FAQ (Frequently Asked Questions) c. Click “OK” at pop up Windows, the drive will become “Offline” d. Right click the HDD marked as Offline and select S SS Start tart tart tart R R R Rebuild. ebuild. ebuild. ebuild. 23. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition...
Page 67 - Back
67 Altos R380 F2 FAQ (Frequently Asked Questions) c. Click Back to select another drive volume d. Click Add to SPAN and click Next e. Click Accept and click Next
Page 68 - Click
68 Altos R380 F2 FAQ (Frequently Asked Questions) f. Click Yes to save the configuration g. Now, two RAID volumes are created, you can select Exit to exit.
Page 71 - RAID Controller BIOS Version
71 Altos R380 F2 FAQ (Frequently Asked Questions) 5. How do I know the version of BIOS and firmware of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: ANSWER: ANSWER: ANSWER: You would see below integrated RAID Module RMS25CB040/RMS25CB080 related information during POST: RAID Controller B...
Page 76 - option
76 Altos R380 F2 FAQ (Frequently Asked Questions) g. Then, enable/disable disk cache from Disk Cache option h. Click Go after you complete the disk cache configuration and exit the RAID BIOS utility. 19. How do I check the event log of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: ANSWER...
Page 79 - Accept
79 Altos R380 F2 FAQ (Frequently Asked Questions) 22. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2. The remaining free disk space cannot be utilized. ANSWER: ANSWER: ANSWER: ANSWER: Please follow the procedure below to split the RAID v...
Page 80 - Add to SPAN
80 Altos R380 F2 FAQ (Frequently Asked Questions) k. Click Add to SPAN and click Next l. Click Accept and click Next m. Click Yes to save the configuration
Page 81 - Now, two RAID volumes are created, you can select Exit to exit.
81 Altos R380 F2 FAQ (Frequently Asked Questions) n. Now, two RAID volumes are created, you can select Exit to exit.
Page 85 - Server Management
85 Altos R380 F2 FAQ (Frequently Asked Questions) • Fail Fail Fail Failover over over over:::: All of onboard LAN port 1, onboard LAN port 2 and optional dedicated server management port are bonded together. The setting of onboard LAN port 1 will be used for bonding. If a connection fails, Smart Con...
Page 89 - Smart Server Manager
89 Altos R380 F2 FAQ (Frequently Asked Questions) 24. Smart Server Manager 1. What’s Smart Server Manager? ANSWER: ANSWER: ANSWER: ANSWER: The Smart Server Manager is a complete management solution offered for centralized and collaborative management of the servers. It uses IPMI for managing the ser...
Page 91 - ANSWER: Please refer to Smart Server Manager User Guide.
91 Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: ANSWER: ANSWER: Please refer to Smart Server Manager User Guide. 13. Does Smart Server Manager support ASR (Automatic Server Restart)? ANSWER: ANSWER: ANSWER: ANSWER: No. To support ASR function, two things are required. • Server hard...
Page 92 - Remote Control
92 Altos R380 F2 FAQ (Frequently Asked Questions) 25. System ID (Service ID) LED 1. What’s the purpose of System ID (Service ID) LED? ANSWER: ANSWER: ANSWER: ANSWER: When servicing or performing maintenance tasks on Altos R380 F2, press the System ID button on the front panel to turn on System ID LE...
Page 93 - Devices
93 Altos R380 F2 FAQ (Frequently Asked Questions) • Smart Server Manager: a. Please access Smart Server Manager with web browser. b. Please click Devices -> Servers -> <your server> -> Tools . c. Please select command drop-down list and select On. d. Click the button of Issue Commands...
Page 94 - System Status LED
94 Altos R380 F2 FAQ (Frequently Asked Questions) 26. System Status LED 1. How do I interpret the System Status LED? ANSWER: ANSWER: ANSWER: ANSWER: Please refer to below table: LED Color LED Color LED Color LED Color LED Status LED Status LED Status LED Status Description Description Description De...
Page 95 - event log, the System Status LED is still amber or blinking?
95 Altos R380 F2 FAQ (Frequently Asked Questions) When System Status LED turns amber or blinks, please check the SEL (System Event Log) with Smart Console. 2. The System Status LED of Altos R380 F2 turns amber or blinks. After I accessed Smart Console and cleared the event log, the System Status LED...
Page 96 - it is only
96 Altos R380 F2 FAQ (Frequently Asked Questions) 27. Troubleshooting 1. I installed 32-bit Red Hat Enterprise Linux 6 on a 3 TB RAID volume. When I run the Disk Utility, it is only 2.2 TB available. No additional partition can be created in the free space. ANSWER: ANSWER: ANSWER: ANSWER: This is du...
Page 97 - applications
97 Altos R380 F2 FAQ (Frequently Asked Questions) 4. How do I know the Red Hat Enterprise Linux 6 is installed in EFI mode or Legacy mode? ANSWER: ANSWER: ANSWER: ANSWER: Please run the Disk Utility by applications System tools Disk Utility . The Partition Type indicates the how the Red Hat Linux is...
Page 98 - Please select
98 Altos R380 F2 FAQ (Frequently Asked Questions) b. Please select Server BMC LAN Configuration c. You would see below information: User Configuration User ID [anonymous] Privilege [Administrator] User Status [Disabled] User Name anonymous User Password d. Please change the User ID to root and selec...
Page 99 - What’s the video controller of Altos R380 F2?
99 Altos R380 F2 FAQ (Frequently Asked Questions) 28. Video 1. What’s the video controller of Altos R380 F2? ANSWER: ANSWER: ANSWER: ANSWER: Matrox G200e with 16 MB of video memory.
