Acer ALTOS 19000 - Manuals
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Manual Acer ALTOS 19000
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AcerAltos 19000 User’s Guide ii Document EDITION PART NUMBER DATE History First Edition 49.AA985.001 August 1996 CopyrightNotice Copyright © 1996 by Acer America Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, o...
AcerAltos 19000 User’s Guide iv IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleane...
AcerAltos 19000 User’s Guide vi FCC Class A Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of FCC Rules. These limits are designed toprovide reasonable protection against harmful interfe...
vii Table of Contents Chapter 1 System Introduction ............................................. 1-1 1.1 Features ...................................................................................................... 1-1 1.1.1 Intel Pentium Pro Processor................................................
AcerAltos 19000 User’s Guide viii Chapter 3 System Housing .................................................... 3-1 3.1 Internal Structure .......................................................................................3-1 3.2 Removing the Housing Doors...........................................
AcerAltos 19000 User’s Guide x 5.7 Remote Device Manager (RDM)............................................................. 5-28 5.8 Load Setup Default Settings.................................................................... 5-29 5.9 Leaving Setup ...................................................
xi Appendix A System Resources ............................................... A-1 A.1 Memory Map ............................................................................................ A-1 A.2 I/O Address Map ........................................................................................
AcerAltos 19000 User’s Guide xii List of Figures 1-1 Pentium Pro Processor Architecture ........................................................1-2 1-2 System Architecture...................................................................................1-3 1-3 Front Panel..............................
xv List of Tables 1-1 LED Indicator Description ...................................................................... 1-10 1-2 LCD Messages ......................................................................................... 1-11 3-1 Removing the Housing Doors ....................................
AcerAltos 19000 User’s Guide xvi Conventions The following conventions are used in this manual: a , e , s , etc. Represents the actual keys that you have to press on the keyboard. NOTEGives bits and pieces of additionalinformation related to the currenttopic. WARNINGAlerts you to any damage thatmigh...
Chapter 1 - System Introduction 1-1 Chapter 1 System Introduction 1.1 Features The AcerAltos 19000 is a powerful 64-bit dual-processor capable system loadedwith a host of new and innovative features. The system offers a new standard forflexible productivity ideal for local area networks and multiuse...
AcerAltos 19000 User’s Guide 1-2 Advanced Peripheral Interrupt Controller (APIC) The APIC unit inside the CPU, along with an I/O APIC unit, facilitatesmultiprocessor interrupt management. The APIC works with multiple I/Osubsystems where each subsystem has its own interrupts which help minimizecentra...
Chapter 1 - System Introduction 1-3 1.1.2 System Architecture The system bus, PCI buses, EISA bus, PCI bridge (PB), memory controller (MC),PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basicsystem architecture. 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 Pentium Pro CPU 1 256 Cache Penti...
AcerAltos 19000 User’s Guide 1-6 1.1.5 Redundant Power Supply Subsystem The system ships with two load-sharing power supply modules. Load sharingsignificantly extends the life of the power supplies. The power subsystem alsosupports a redundant configuration such that if one power supply fails, the o...
Chapter 1 - System Introduction 1-7 1.2 External Configuration 1.2.1 Front Panel The system front panel is divided into two sections. The upper front panelconsists of the diskette/CD-ROM/tape drive bays, keylock, power switch, LEDindicators, LCD display screen, and an embedded reset switch. The lowe...
AcerAltos 19000 User’s Guide 1-8 Front Panel Features Figure 1-4 gives a closer look at the upper front panel features. 5.25-inchDrive Bays LED Indicators LCD Display Screen Power Switch 3.5-inchDiskette Drive Reset Switch(embedded) Keylock CD-ROM Drive Figure 1-4 Front Panel Features CD-ROM Drive T...
Chapter 1 - System Introduction 1-9 5.25-inch Drive Bays Two empty 5.25-inch drive bays allow installation of additional externally-accessible devices. Power Switch The power switch allows you to turn the system power on or off. Reset Switch Pressing the reset switch generates a hardware reset pulse...
AcerAltos 19000 User’s Guide 1-10 LED Indicators Table 1-1 LED Indicator Description (Right to Left) LED Icons Description Power Status Green Indicates that power is on. All the powersupply modules are in good conditionand the system is running on AC power. Red Indicates that power is on, but AC has...
Chapter 1 - System Introduction 1-11 Table 1-2 lists the LCD messages from the system BIOS and the microcontroller atpower on. Table 1-2 LCD Messages Message Description Hello! Welcome ! This is the first message that appears on the LCD screen. This message indicates that themicrocontroller is opera...
AcerAltos 19000 User’s Guide 1-12 Table 1-2 LCD Messages (continued) Message Description AC Power Fails ! When this message appears, it indicates there is no power coming from the AC lineand the system is currently running onbattery power.* AcerAltos 19000 This message appears after POST and othersy...
Chapter 2 - Setting Up the System 2-1 Chapter 2 Setting Up the System 2.1 Pre-installation 2.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the maximumefficiency of the system. The system is suitable for set up in an officeenvironment. Consider the follow...
Chapter 2 - Setting Up the System 2-3 2.1.3 Preparing the System Unit Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. Itcomes with four wheels that facilita...
Chapter 2 - Setting Up the System 2-5 2.2 Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system.Connect these peripherals first to test for basic system functionality beforeconnecting other peripherals. 2.2.1 Keyboard Figure 2-3 Connecting a Keyboard
AcerAltos 19000 User’s Guide 2-6 2.2.2 Mouse Figure 2-4 Connecting a Mouse
Chapter 2 - Setting Up the System 2-7 2.2.3 VGA Monitor Figure 2-5 Connecting a VGA Monitor
AcerAltos 19000 User’s Guide 2-8 2.3 System Startup After making sure that you have set up the system properly and connected all therequired cables, you may now unlock the front panel security (as describedbelow) and apply power to the system. 2.3.1 Unlocking the Front Panel Security The system has ...
Chapter 2 - Setting Up the System 2-9 2.3.2 Turning On the System Power To power on the system, press the power switch on the front panel. The systemstarts up and displays a welcome message, then a series of Power-On Self-Test(POST) messages on the LCD display screen. The POST messages indicate if t...
AcerAltos 19000 User’s Guide 2-10 Aside from the self-test messages, you can determine if the system is in goodcondition by checking if the following occurred: • Power indicator LED on the front panel lights up • Power, Num Lock, and Caps Lock LED indicators on the keyboard light up 2.4Power-on Prob...
Chapter 2 - Setting Up the System 2-11 The system has two microswitches located inside the lower front corners of thehousing. The microswitches connect to the power backplane and are in directcontact with the left and right panel doors. When you open either one of thepanel doors, the microswitch goe...
AcerAltos 19000 User’s Guide 2-12 Figure 2-8 Microswitch Location ☛ ☛ Loose or improperly connected internal power cables. ✔ Refer to Appendix C for the power cable connections and check the internal cable connections. If you are not confident you can perform this step, ask aqualified technician to ...
Chapter 3 - System Housing 3-1 Chapter 3 System Housing The system housing is heavy-duty steel chassis in a twin-tower design. Thespacious housing boasts high expansion capability and flexible configuration. Figure 3-1 System Housing 3.1 Internal Structure The housing is symmetrically divided into l...
AcerAltos 19000 User’s Guide 3-2 Left Panel The main part of the left panel houses the system board, memory board, andexpansion boards. In the rear section of the left panel are the keyboard, mouse,video, parallel, and serial ports, and the slot openings for installation of EISA andPCI expansion boa...
Chapter 3 - System Housing 3-3 Right Panel The power subsystem fills up most of the right panel. It consists of a powerbackplane and a metal rack that holds up to three 400-watt power supplymodules. The bottom compartment of the power supply rack can hold anoptional UPS module with battery and charg...
AcerAltos 19000 User’s Guide 3-4 3.2 Removing the Housing Doors The system housing has four doors, two on the front, one on the left panel, andone on the right panel. The left and right panel doors have security locks toprevent unauthorized access to the internal components. Turn off the system and ...
Chapter 3 - System Housing 3-7 Figure 3-7 Removing the Lower Front Panel Door
AcerAltos 19000 User’s Guide 3-8 3.3 SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. Thissection gives a brief description of the boards. Refer to Appendix B for a detaileddiscussion, including information about backplane board major components,jumper setti...
Chapter 3 - System Housing 3-9 3.4Front Panel Board The system includes a front panel controller board that serves as an interface tothe internal system components and relays external messages through the LEDindicators and the LCD display screen. Refer to Chapter 1 for details about front panel boar...
Chapter 3 - System Housing 3-11 3.7 Installing Additional Devices The housing supports one 3.5-inch and three 5.25-inch devices. The empty drivebays on the upper front panel allow you to install additional devices such as aDigital Audio Tape (DAT) drive or another hard disk drive. Your basic system ...
AcerAltos 19000 User’s Guide 3-12 3. Insert the drive into the bay. Figure 3-10 Installing an Additional Externally-Accessible Device 4. Connect the drive power and signal cables. 5. Remove the plastic cover from the front panel before reinstalling it.
Chapter 3 - System Housing 3-13 3.8 Installing an Expansion Board Follow these steps to install a PCI expansion board: 1. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. Figure 3-11 Removing a Bracket Cover 2. Align the board with the slot. 3. Insert the board into...
Chapter 4 - System Board 4-1 Chapter 4 System Board 4.1 Major Components The system board carries all the major system components including the twosockets for the Intel Pentium Pro processors. Figure 4-1 shows the majorcomponents on the system board.
AcerAltos 19000 User’s Guide 4-2 4.1.1 Layout 13 14 15 16 17 18 19 20 22 23 21 26 25 24 28 27 1 29 30 31 28 1 2 3 4 56 7 8 9 10 11 12 E1 E2 E3 PC1 PC2 PC3 PC4 PC5 PC6 1. Power connectors 2. VRM connector 1 3. Pentium Pro processor socket 1 4. Fan connector 5 (Fan5) 5. Fan connector 1 (Fan1) 6. Fan c...
Chapter 4 - System Board 4-3 4.1.2 Jumpers and Connectors Figure 4-2 shows the jumper and connector locations on the system board. Figure 4-2 Jumper and Connector Locations On this figure, the blackened pin of a jumperrepresents pin 1.
AcerAltos 19000 User’s Guide 4-4 Table 4-1 Jumper Settings Jumper Setting Function Oscillator Freq. J12 Open1-22-3 * 50 MHz60 MHz66 MHz SCSI Feature J13 OpenClosed* Not UsedWide SCSI ITP Boundary Scan J14 J15 Open ** 2-3** J14 and J15 are for CPU testingpurposes only.Note: Do not reconfigure. SCSI T...
Chapter 4 - System Board 4-5 Voltage ID Settings Figure 4-3 shows the settings of jumpers J2, J3, J4, and J5 to set CPU1 VRMconnector (J1) to 3.3V at 200 MHz. J2 J3 J4 J5 Figure 4-3 VRM Settings for CPU1 (3.3V for 200 MHz) Figure 4-4 shows the settings of jumpers J7, J8, J9, and J10 to set CPU2 VRMc...
AcerAltos 19000 User’s Guide 4-6 Table 4-2 Voltage Identification Codes Pentium Pro Pins Vccp VID3 VID2 VID1 VID0 (VDC) 1 1 1 1 No CPU 1 1 1 0 2.1 1 1 0 1 2.2 1 1 0 0 2.3 1 0 1 1 2.4 1 0 1 0 2.5 1 0 0 1 2.6 1 0 0 0 2.7 0 1 1 1 2.8 0 1 1 0 2.9 0 1 0 1 3.0 0 1 0 0 3.1 0 0 1 1 3.2 0 0 1 0 3.3 0 0 0 1 3...
Chapter 4 - System Board 4-7 Table 4-3 Connector Functions Connector Function CN1 3-pin power connector CN2 10-pin power connector CN3 10-pin power connector CN4 14-pin power connector CN5 RDM connector CN6 RDM connector CN7 Backplane LED connector CN8 12-pin power connector CN9 Front panel connecto...
AcerAltos 19000 User’s Guide 4-8 4.1.3 Installing a Pentium Pro Processor The basic system includes an Intel Pentium Pro processor installed in CPUsocket 1. A second zero-insertion force (ZIF) CPU socket comes with the boardfor a dual-processor configuration. Follow these steps to install a Pentium ...
Chapter 4 - System Board 4-9 4. Lift up the CPU socket lever. 5. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matchingthe denser pins with the denser holes on the socket. Be careful not to bend any pins....
AcerAltos 19000 User’s Guide 4-10 4.2 Memory Board The memory board comes already installed with the basic system. A total ofeight memory banks composed of 16 72-pin SIMM sockets reside on the board.The sockets accept 8-MB, 16-MB, and 32-MB SIMMs for a maximum 512 MBmemory configuration. 4.2.1 Layou...
Chapter 4 - System Board 4-11 4.2.2 Rules for Adding Memory Adhere to the following rules when you add system memory. • Always install SIMMs from bank 0. You should use the memory banksconsecutively. • Always install SIMMs in pairs to fill up a bank. For example, for a totalmemory of 32 MB, install ...
AcerAltos 19000 User’s Guide 4-12 4.2.3 Memory Configurations Table 4-4 Memory Configurations Bank 0 Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Bank 6 Bank 7 Total Memory 16MB*2 32 MB 16MB*2 16MB*2 64 MB 16MB*2 16MB*2 16MB*2 16MB*2 128 MB 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 256 MB 32MB*2...
Chapter 4 - System Board 4-13 4.2.4 Installing a SIMM Follow these steps to install a SIMM: 1. Carefully slip a SIMM at a 45 ° angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket. A SIMM fits only in one direction. If you slipin a SIMM bu...
AcerAltos 19000 User’s Guide 4-14 4.2.5 Removing a SIMM Follow these steps to remove a SIMM: 1. Press the holding clips on both sides of the SIMM outward to release it. 2. Move the SIMM to a 45 ° angle. 3. Pull the SIMM out of the socket. 1 2 3 Holding Clip Figure 4-10 Removing a SIMM
Chapter 4 - System Board 4-15 4.2.6 Installing the Memory Board Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. Install the memory board with the componentside up. 2. Insert the board into the slot until it fits into place. Be...
Chapter 4 - System Board 4-17 4.2.7 Reconfiguring the System Each time you change your system’s memory configuration, you must run Setupand the EISA Configuration Utility (ECU) to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appe...
Chapter 5 - BIOS Utility 5-1 Chapter 5 BIOS Utility The system is already configured by the manufacturer or the dealer. There is noneed to run Setup when starting the computer unless you get a configurationerror. The Setup program loads configuration values into the battery-backed nonvolatilememory ...
AcerAltos 19000 User’s Guide 5-2 5.1 Entering Setup To enter Setup, press the key combination + + . You must press + + while the system is booting. This key combinationdoes not work during any other time. The BIOS Utility main menu then appears: BIOS Utility Basic System Configuration Advanced Syste...
Chapter 5 - BIOS Utility 5-3 5.2 Basic System Configuration Select Basic System Configuration to input configuration values such as date,time, and disk types. The following screen shows the Basic System Configuration menu. Basic System Configuration Page 1/2 Date ..................... [MM/DD/YY]Time...
Chapter 5 - BIOS Utility 5-7 5.2.3 Hard Disk Drives Move the highlight bar to the hard disk 0 parameter to configure the first harddisk (drive C). Press or to display the hard disk types with their respective values. Select the type that corresponds to your hard disk drive.Follow the same procedure ...
AcerAltos 19000 User’s Guide 5-8 The next time you boot the system, the BIOS utility does not have to auto-configure your hard disk as it detects the saved disk information during POST. We recommend that you copy the IDE diskdrive values and keep them in a safe place incase you have to reconfigure t...
Chapter 5 - BIOS Utility 5-11 5.2.8 Enhanced IDE Features Hard Disk Size > 504 MB This enhanced IDE feature works only under DOS and Windows 3.x environments. If enabled, it allows you to use a hard disk with a capacity of morethan 504 MB. This is made possible through the Logical Block Address (...
AcerAltos 19000 User’s Guide 5-12 5.2.11 Memory Test When set to Enabled, this parameter allows the system to perform a RAM testduring the POST routine. When set to Disabled, the system detects only thememory size and bypasses the test routine. The default setting is Disabled. This item is fixed to ...
AcerAltos 19000 User’s Guide 5-14 5.3.1 Shadow RAM The system reserves 384 KB of random access memory (RAM) for the shadowRAM function. This parameter has eight range addresses. When you set theseaddresses to Enabled, the system BIOS, video BIOS, and I/O ROM functions rundirectly from the shadow RAM...
Chapter 5 - BIOS Utility 5-15 Video Buffer Memory Type This parameter allows you to enable or disable the video cache buffer feature.When you set this parameter to USWC, the uncacheable, speculative write-combining (USWC) buffer in the CPU temporarily stores video write data. Whenthe USWC buffer is ...
AcerAltos 19000 User’s Guide 5-16 5.4System Security Setup The Setup program has a number of security features to prevent unauthorizedaccess to the system and its data. Enter the Setup program and select System Security. The following screenappears: System Security Page 1/1 Disk Drive Control Disket...
Chapter 5 - BIOS Utility 5-17 Table 5-1 Drive Control Settings Diskette Drive Setting Description Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disab...
AcerAltos 19000 User’s Guide 5-18 5.4.2 Onboard Communication Ports Serial Port 1 Base Address This parameter enables serial port 1 as COM1 and sets its base address. Table 5-2 Serial Port 1 Settings Setting Description Serial 1 (3F8h) COM1 with address 3F8h 2F8h COM2 with address 2F8h 3E8h COM3 wit...
Chapter 5 - BIOS Utility 5-19 Parallel Port Base Address The system has one parallel port. Table 5-4 lists the options for selecting theparallel port address. You also have the option to disable the parallel port. Table 5-4 Parallel Port Settings Setting Function 3BCh (IRQ 7) Corresponds to the para...
AcerAltos 19000 User’s Guide 5-20 Operation Mode This item allows you to set the operation mode of the parallel port. Table 5-5 liststhe different operation modes. The default setting is EPP. Table 5-5 Parallel Port Operation Mode Settings Setting Function Standard Parallel Port (SPP) Allows normal ...
Chapter 5 - BIOS Utility 5-21 5.4.4 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Set system board jumper JP18 to pins 1-2 toenable the password function. Setting a Password 1. Highlight the Setup Password parameter and press the left- or right-arrow key. The pa...
AcerAltos 19000 User’s Guide 5-22 If You Forget the Password If you forget your password, you must return the configuration values stored inCMOS to their default values. Should this happen, call your dealer for assistance. 5.4.5 Power On Password The Power On Password secures your system against una...
Chapter 5 - BIOS Utility 5-27 Refer to your non-PnP ISA card manualwhen setting the following parameters. 5.6.1 IRQ/DMA This parameter allows you to assign specific IRQ and DMA channels to non-PnPISA cards. The system will not use such IRQ and DMA channels when itautomatically assigns channels to Pn...
Chapter 5 - BIOS Utility 5-29 5.8 Load Setup Default Settings Use this option to load the default settings for the optimized systemconfiguration. When you load the default settings, some of the parameters aregrayed-out with their fixed settings. These grayed parameters are not user-configurable. If ...
AcerAltos 19000 User’s Guide 5-30 5.9 Leaving Setup Examine the system configuration values. When you are satisfied that all thevalues are correct, write them down. Store the recorded values in a safe place. Inthe future, if the battery loses power or the CMOS chip is damaged, you willknow what valu...
Chapter 6 - Utilities 6-1 Chapter 6 Utilities This chapter describes the following utilities: • Acer Server Manager (ASM) Pro • Remote Device Manager (RDM) • EISA Configuration Utility (ECU) 6.1 Acer Server Manager (ASM) Pro Acer Server Manager (ASM) Pro is a server management tool based on the Simp...
Chapter 6 - Utilities 6-3 6.3 EISA Configuration Utility (ECU) The EISA Configuration Utility (ECU) is a program that allows you to easilyconfigure your EISA computer. Use this utility when you set up your EISAcomputer for the first time or any time you change your configuration by addingor removing...
AcerAltos 19000 User’s Guide 6-4 Making Menu Selections You can either use the keyboard or the mouse (if a mouse driver was loaded) tomake menu selections in the EISA Configuration Utility program. Using the Keyboard Table 6-1 Keyboard Function Keys Key Function Tab or y Moves the cursor to the next...
Chapter 6 - Utilities 6-5 Using the mouse A mouse driver must be loaded in order touse the mouse. When you access the ECUthrough Acer StartUp, a mouse driver isloaded. Follow these steps to use the mouse when making menu selections: 1. Position the cursor over the desired option then click on the le...
Chapter 6 - Utilities 6-7 6.3.2 ECU Main Menu Steps in Configuring Your Computer Steps in configuring your computer Step 1: Important EISA configuration information Step 2: Add or remove boards Step 3: View or edit details Step 4: Examine switches or print report Step 5: Save and exit >Select...
AcerAltos 19000 User’s Guide 6-8 Main Menu Selections Step 1: Important EISA Configuration Information This selection is highlighted when you first enter the main menu. It gives anoverview of how to configure your computer with the EISA Configuration Utility.Press Enter to select this item. Then pre...
Chapter 6 - Utilities 6-9 Additional information is available in the Help sub-menus that automaticallydisplay at the bottom right of the window. The Help submenus consist of a seriesof screens that describe the ECU process and how the process differs for EISAand ISA boards. Use the up and down arrow...
AcerAltos 19000 User’s Guide 6-10 Listed are the board and options detected in yourcomputer. Press INSERT to add the boards or options whichcould not be detected or which you plan to install. Press DEL to remove the highlighted board from yourconfiguration. Press F7 to move the highlighted board to ...
Chapter 6 - Utilities 6-11 Press ↑ and ↓ to see all information. Press ENTER to edit the functions of the highlighteditem. Press F6 to edit its resources (IRQs, DMAs, I/O ports,or memory). Press F10 when you have finished this step >Edit=ENTER< <Edit Resources=F6> <Advanced=F7> <...
AcerAltos 19000 User’s Guide 6-12 Step 4: Examine Switches or Print Report This selection lists the boards installed in your computer. Figure 6-5 shows asample Examine Switches or Print Report screen. Boards marked with an arrow on the screen may have defined jumpers andswitches that you must physic...
Chapter 6 - Utilities 6-13 Step 5: Save and Exit Figure 6-6 shows the Save and Exit screen. Press Enter to save your configurationand exit the ECU program. You can also exit without saving in this step. In order to complete the configuration process, you mustsave your configuration. In this step, yo...
AcerAltos 19000 User’s Guide 6-14 6.3.3 Configuring Your Computer for the First Time Follow these steps when configuring your computer for the first time: 1. Select Step 1: Important EISA Configuration Information from the ECU main menu. Read through the information then press F10 when you aredone. ...
Chapter 6 - Utilities 6-15 4. To view the switch and jumper settings, highlight the board marked with an arrow and press Enter. The switch/jumpers settings screen for the boardappears. 5. Scroll through the switch and jumper settings for the board, and press F10 when you have finished viewing the in...
AcerAltos 19000 User’s Guide 6-16 8. Select Step 5: Save and Exit , then press Enter. The following screen appears. Figure 6-8 Save and Exit 9. To save your changes, select Save the configuration and restart the computer , then press Enter. To discard the changes, choose the option Discard the confi...
Chapter 6 - Utilities 6-17 6.3.4Adding or Removing Boards Each time you add or remove a board, you must reconfigure the computer usingthe EISA Configuration Utility program. Adding Boards Follow these steps when adding a board: 1. Select Step 2: Add or remove boards from the ECU main menu. Press Ent...
AcerAltos 19000 User’s Guide 6-18 2. If you want to add or have already added a board, highlight a slot and press h to select an option from the list that appears. 3. Press F10 when done. The ECU main menu displays. 4. Select Step 4: Examine switches or print report , then press Enter. 5. On the Exa...
Chapter 6 - Utilities 6-19 If you inserted a different diskette, rememberto reinsert the ECU diskette after printing iscomplete. 9. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 10. Select Step 5: Save and Exit, then press Enter. The Save and Exit ...
AcerAltos 19000 User’s Guide 6-20 6.3.5 Configuring Memory Each time you change your system’s memory configuration, you mustreconfigure the computer using the ECU. When removing memory, run the ECU andchange memory size before physically removing the memory; otherwise, the systemmay become inoperabl...
Chapter 6 - Utilities 6-21 System Memory Functions 16 - 64MB System Memory (*) Enabled ( ) Disabled Press F6 to edit the resources (IRQs, DMAs, I/O ports ormemory) of the highlighted setting. Done = F10 Edit Resources = F6 Cancel = ESC c) Press F6 to edit resources. The Enabled screen displays. Use ...
AcerAltos 19000 User’s Guide 6-22 64MB is the total amount that can be configured within each memoryfunction parameter. Therefore, for the 16 - 64MB parameter, change theMemory Amount field to 48M. Memory Address: 16MMemory Amount: 48M ____ Total 64M Press F10 to return to the View or Edit Details s...
Chapter 6 - Utilities 6-23 6. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 7. Select Step 5: Save and exit , then press Enter. The Save and Exit screen displays. 8. To save your changes, select Save the configuration and restart the computer , the...
AcerAltos 19000 User’s Guide 6-24 Advanced Menus Press F7 from the View or Edit Details screen to display the Advanced menu.This menu contains four options: Lock/unlock boards, View additional systeminformation menu, Set verification mode menu, and Maintain SCI files menu. Lock/unlock boards This op...
AcerAltos 19000 User’s Guide 6-26 6.3.7 What To Do If Your Nonvolatile Memory Is Invalid If the nonvolatile memory has become invalid or it has not been initialized, thefollowing screen may display before the ECU main menu appears. The EISA configuration nonvolatile memory for this system is invalid...
Chapter 7 - SCSISelect Configuration Utility 7-1 Chapter 7 SCSI Select Configuration Utility 7.1 The SCSI Select Configuration Utility The SCSISelect configuration utility allows you to change SCSI controller settingswithout opening the computer or changing jumpers. 7.1.1 Default Values Table 7-1 li...
AcerAltos 19000 User’s Guide 7-2 Table 7-1 Default Settings for SCSI Controller and All Devices Global Settings for SCSI Controller and All Devices Default Value Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Low OFF/High ON Boot Device Option 0 (zero) Host...
Chapter 7 - SCSISelect Configuration Utility 7-3 7.1.2 When to Use the SCSI Select Utility Use the SCSISelect utility if you need to • Change any of the default values listed in Table 7-1 • Check and/or change SCSI device settings that may conflict with those ofother devices (e.g, SCSI ID) • Perform...
AcerAltos 19000 User’s Guide 7-4 7.2 SCSI Select Utility Options When the SCSISelect utility detects the AIC-7880 SCSI controller in yourcomputer, it displays the Options menu shown in Figure 7-1. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7...
Chapter 7 - SCSISelect Configuration Utility 7-5 7.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSIBus Interface Definitions and three additional options, as shown in Figure 7-2: • Host Adapter SCSI ID: changes the host contr...
AcerAltos 19000 User’s Guide 7-6 Use the cursor ( ↑ ↓ ) to move to your selection. Press Enter to display a pop-up menu of choices or to make selections. Press Esc at any time to return to theprevious menu. Press F6 to reset all settings to the SCSI controller defaults. SCSI controller defaultsettin...
Chapter 7 - SCSISelect Configuration Utility 7-7 Each SCSI device on the SCSI bus, including the SCSI controller, must be set to aunique SCSI ID. The SCSI ID serves two purposes: it uniquely identifies each SCSIdevice on the bus, and it determines the device's priority on the bus during theArbitrati...
AcerAltos 19000 User’s Guide 7-8 The SCSI controller always checks parity when reading from the SCSI bus toverify the correct transmission of data from your SCSI devices. You shoulddisable SCSI Parity Checking if any attached SCSI devices do not support SCSIparity. (Most currently available SCSI dev...
Chapter 7 - SCSISelect Configuration Utility 7-9 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter...
AcerAltos 19000 User’s Guide 7-10 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID .........
Chapter 7 - SCSISelect Configuration Utility 7-11 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapte...
AcerAltos 19000 User’s Guide 7-12 Initiate Sync Negotiation This option determines whether the SCSI controller initiates synchronousnegotiation with the SCSI device. When set to yes, the SCSI controller initiates synchronous negotiation with theSCSI device. When set to no, the SCSI controller does n...
Chapter 7 - SCSISelect Configuration Utility 7-13 In most cases, you can use the maximum value of 20.0. If the SCSI controller is setnot to negotiate for synchronous data transfer (i.e., Initiate Sync Negotiation is setto no), then the value selected here is the maximum rate that the SCSI controller...
Chapter 7 - SCSISelect Configuration Utility 7-15 If this option is enabled for more than one SCSI device, the Start Unit Commandis sent first to the device with the lowest SCSI ID. When this device responds tothe SCSI controller, the Start Unit Command is sent to the next highest SCSI IDwith a sett...
AcerAltos 19000 User’s Guide 7-16 Advanced Configuration Options When you select Advanced Configuration Options, a screen similar to Figure 7-8appears. Do not change these options unless absolutely necessary. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) ...
Chapter 7 - SCSISelect Configuration Utility 7-17 The SCSI controller BIOS must be enabled if you want the computer to boot froma SCSI hard disk drive connected to the SCSI controller. Several SCSISelectoptions cannot be used unless the SCSI controller BIOS is enabled. Support Removable Disks Under ...
Chapter 7 - SCSISelect Configuration Utility 7-19 BIOS Support for Bootable CD-ROM When this option is enabled, a bootable CD-ROM device may be used to directlyload an operating system. The default setting is Enabled. BIOS Support for Int13 Extensions This option allows access to attached SCSI devic...
AcerAltos 19000 User’s Guide 7-20 7.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utilityscans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You willsee a screen similar to Figure 7-9. You can easily determine from this screenwh...
Chapter 7 - SCSISelect Configuration Utility 7-21 Format Disk The Format Disk utility performs a low-level format on disk devices. Most SCSI disk devices are preformatted and do not need to be formatted again.The Adaptec Format Disk utility is compatible with the vast majority of SCSI diskdrives. Ru...
AcerAltos 19000 User’s Guide 7-22 7.3 Configuring Multiple SCSI Controllers The AHA-2940/W/UW SCSI controller isused as an example in the followingdiscussion. To use multiple PCI SCSI controllers, do the following: • Install the boot SCSI controller in the lowest PCI Device number. The Devicenumber ...
Chapter 7 - SCSISelect Configuration Utility 7-23 7.4Disk Drives Over 1 Gbyte 7.4.1 Extended Translation Adaptec SCSI controllers have always supported the full range of disk drivecapacities under all major operating systems. As disk drives have recently grownbeyond 1 GByte in formatted capacity, th...
Chapter 7 - SCSISelect Configuration Utility 7-25 7.5 SCSI Troubleshooting Checklist The AIC-7880 SCSI controller has been tested for compatibility with a wide rangeof SCSI devices. Most problems that occur during installation result from errorsin preparing and connecting devices on the SCSI bus. An...
AcerAltos 19000 User’s Guide 7-26 7.6 BIOS Startup Messages After you have configured your SCSI controller, the SCSI controller BIOS displaysa message when you boot your computer. Normally, this message lists the SCSIID, manufacturer, model number and other information for each SCSI device thatthe B...
Chapter 7 - SCSISelect Configuration Utility 7-27 3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility. All data on the target drive will be lost whenyou run the Format Disk utility. Back up your data before you run it! 4. In the SCSISel...
AcerAltos 19000 User’s Guide 7-28 7.6.2 Start unit request failed. The BIOS was unable to send a Start Unit Command to the device. Run theSCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! or Time-out failure during SCSI Test Unit Rea...
Chapter 7 - SCSISelect Configuration Utility 7-29 Booting the Computer from a SCSI Drive The following items may apply for multipleSCSI controller configurations. See thesection “Configuring Multiple SCSIControllers” for more detailed information. • Be sure that both standard hard disks are mapped o...
AcerAltos 19000 User’s Guide 7-30 Using a Standard Drive as C and a SCSI Drive as D • Use the Setup program to map the second standard hard disk (if one exists)out of the configuration. • Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check thedrive manual for information on ...
Appendix A - System Resources A-1 Appendix A System Resources A.1 Memory Map Table A-1 System Memory Map Address Size Function 0000000 ~ 009FFFF 640 KB system memory Onboard DRAM 00A0000 ~ 00BFFFF 128 KB video RAM Reserved for graphics display buffer,non-cacheable 00C0000 ~ 00C7FFF 32 KB for VGA BIO...
AcerAltos 19000 User’s Guide A-2 A.2 I/O Address Map Table A-2 System I/O Address Map Address Range (hex) Device 000 ~ 01F DMA controller 1 020 ~ 027 Interrupt controller 1 030 ~ 037 Interrupt controller 1 040 ~ 047 System timer 050 ~ 057 System timer 060 ~ 06F Keyboard controller 070 ~ 07F Real-tim...
AcerAltos 19000 User’s Guide A-4 A.3 Interrupt Channels Table A-3 Interrupt Channels Channel Function IRQ0 Timer output 0 IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Reserved IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real-time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Res...
Appendix A - System Resources A-5 A.4System Default Configuration The following tables show your system’s factory default configuration. Table A-4 Basic System Configuration (Page 1/2) Parameter Default Setting Diskette Drive A 1.44 MB 3.5-inch Diskette Drive B None Fixed Disk 0 None Fixed Disk 1 No...
Appendix A - System Resources A-9 Table A-9 EISA Configuration Utility - ECU Parameter Default Setting Step 3: View or edit details Base System Memory 640 KB Base Memory 8 - 16 MB Extended Memory 16 MB Ext Memory with 15 - 16 MB System Use 16 - 64 MB System Memory 16M Peripheral Device Status Mouse ...
Appendix B - SCSI Backplane Boards B-1 Appendix B SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. The SCSIbackplane boards provide a convenient interface between the SCSI drives and thesystem board. Each board includes seven SCSI drive slots to accommodate ...
AcerAltos 19000 User’s Guide B-2 B.2 Layout 0 PowerConnectors SCSI Channel 1 SCSI Channel 2 SCSI Channel Out Channel ConfigurationSwitches SCSI Drive Slot TerminatorsRA4, RA5, RA6 TerminatorsRA1, RA2, RA3 Jumper J3 Jumper J4 Status SignalConnector 1 2 3 4 5 6 SCSI Slot ID Figure B-1 SCSI Backplane B...
Appendix B - SCSI Backplane Boards B-3 B.3 Jumper Settings The backplane has two jumpers, J3 and J4, that allow you to select the terminatorpower source and to set drive IDs. J4 supports the three upper drive slots (slots0, 1, and 2) on the backplane. J3 supports the four lower drive slots (slots 3,...
AcerAltos 19000 User’s Guide B-4 B.4Hard Disk ID Feature Closing the P3 pins on jumper J4 on the SCSI backplane board sets sevenadditional SCSI drive IDs for the second backplane board. Figure B-4 illustratesP3 settings for jumper J4. Left Backplane Right Backplane P3 Open P3 Closed Figure B-4 P3 Se...
Appendix B - SCSI Backplane Boards B-5 B.5 Channel Configuration You may configure each backplane as single-channel (combine) or dual-channel(split) backplane (default). Single-Channel Configuration In a single-channel configuration, channel 1 supports the SCSI devices pluggedinto slots 0 to 6. Set ...
AcerAltos 19000 User’s Guide B-6 Table B-2 Terminator Settings for Single-Channel Configuration Terminator Setting With External Device RA1, RA2, RA3RA4, RA5, RA6 RemovedRemoved Without External Device RA1, RA2, RA3RA4, RA5, RA6 InstalledRemoved For configurations with external devices,terminate the...
Appendix B - SCSI Backplane Boards B-7 Dual-Channel Configuration In a dual-channel configuration, channel 1 supports the devices in slots 0 to 2, andchannel 2 supports the devices in slots 3 to 6. Set the channel configurationswitches to “Split” and set the terminators accordingly (Table B-3) to ac...
AcerAltos 19000 User’s Guide B-8 B.6 Installing a SCSI Hard Disk The system supports hot-pluggable drive trays. Follow these steps to install a SCSI hard disk in a hot-plug drive tray: 1. Open the lower front door. 2. Push the drive tray switch to the Unlock/Power Off position. Unlock/Power Off Figu...
Appendix B - SCSI Backplane Boards B-9 3. Pull the drive tray handle down. 4. Pull the drive tray out. Figure B-8 Pulling Out a Hot-plug Drive Tray 5. Remove any terminators and set any drive options on the wide SCSI drive that you wish to install. Make sure that you have closed J4 P3 pinson the bac...
Appendix B - SCSI Backplane Boards B-11 7. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. Make sure to place the drive tray handle inthe up position when inserting the tray backinto the bay. Otherwise, the tray will not fit incompletely....
AcerAltos 19000 User’s Guide B-12 9. Push the drive tray switch to the Lock/Power On position. Figure B-11 Locking the Drive Tray Switch B.7 Using the Hot-swap Feature The backplane board supports a hot-swap feature that allows you to replacedefective drives even while the system is running. The hot...
Appendix B - SCSI Backplane Boards B-13 3. Take the defective drive out of the tray. 4. Configure the new hard disk. If you are not using an ID cable, make sure that the new drive ID is the same as the old drive ID. If you are using an ID cable,make sure that you connect the cable properly. 5. Insta...
Appendix C - Power Subsystem C-1 Appendix C Power Subsystem The power subsystem consists of a power backplane, swappable power supplymodules, and an optional uninterruptible power supply (UPS) module held inplace by a metal rack enclosure. The backplane and the rack allow installation ofup to three ...
AcerAltos 19000 User’s Guide C-2 C.1 Power Supply Upgrade The basic system comes with two 400-watt power supply modules installed. Thepower subsystem design allows you to upgrade the basic power configuration byadding a third power supply module. C.2 Installing a Power Supply Follow these steps to i...
Appendix C - Power Subsystem C-3 3. Pull-out the metal bar from the lower end and unhook the upper end from the housing roof. Figure C-2 Pulling Out the Metal Bar 4. Unpack the new power supply module. 5. Firmly hold the power supply and align it with a compartment on the power supply rack. Pressing...
Appendix C - Power Subsystem C-5 7. Reinstall the metal bar by inserting the hook into the rail on the housing roof. Figure C-5 Reinstalling the Metal Bar
Appendix C - Power Subsystem C-7 C.3 Removing a Power Supply Module Should a power supply module become defective, remove the power supply andreplace it with a new one. Follow these steps to remove a power supply module: 1. Turn off the system and disconnect the AC power before opening the system ho...
Appendix C - Power Subsystem C-9 C.4Power Cable Connections The power backplane is complete with connectors to accommodate the powercables for all the system components. Table C-1 shows the power backplane connections. Table C-1 Power Backplane Connections Power Connect to Connector System Board Fro...
AcerAltos 19000 User’s Guide C-10 Figure C-9 illustrates the power cables that connect to the system board. System Board Power Subsystem Figure C-9 System Board Power Connections Power cables 3, 4 and 18 come with yellowstickers telling you which connectors toattach to the system board and to the po...
Appendix C - Power Subsystem C-11 Figure C-10 shows the system board, SCSI backplane board, front panel board,and power subsystem interconnections. System Board Power Subsystem Figure C-10 System Board and Power Subsystem Interconnections
AcerAltos 19000 User’s Guide C-12 C.5 Installing a Charger Board and a Battery Box Turn off the system and disconnect the AC power cord beforeopening the system housing. Follow these steps to install a charger board and battery box: 1. Remove the right panel door (see Figure 3-4). 2. Remove the two ...
Appendix C - Power Subsystem C-13 5. Remove the screws that secure the charger compartment metal cover. Figure C-11 Removing the Charger Compartment Metal Cover
Appendix C - Power Subsystem C-15 7. Press the holding clip inward to lock the charger board into the enclosure. Figure C-13 Locking the Charger Board 8. Unpack the battery box.
AcerAltos 19000 User’s Guide C-16 9. Firmly hold the battery box with both hands and insert it into the bottom compartment, below the charger. Be careful! The battery box is heavy. Make sure that the “Up Side” mark on the battery box is pointingup. If your battery box does not have this mark, ensure...
Appendix C - Power Subsystem C-17 11. Attach the charger compartment metal cover and secure it with screws. Figure C-15 Attaching the Charger Compartment Metal Cover
AcerAltos 19000 User’s Guide C-18 Removing a Battery Box Follow these steps to remove a battery box from the power supply rack: 1. Remove the screws that secure the battery box to the enclosure. 2. Holding on the hole in the center, pull the battery box out about an inch. 3. Firmly hold the battery ...
Index 1 Index A Adding memory, 4-11Advanced Peripheral Interrupt Controller (APIC), 1-2 Advanced system configuration, 5-2, 5-13, A-6ASM Pro, 6-1Auto configuration mode, 5-4, 5-12, 5-14 B Basic connections, 2-5 Keyboard, 2-5Mouse, 2-6VGA monitor, 2-7 Basic system configuration, 5-2, 5-3, 5-4, 5- 12,...
P/N 46.AA985.103 (1 of 4) June 4, 1997 Release Note AcerAltos 19000 Update Thank you for purchasing an AcerAltos 19000 server. We want to provide youwith the most up-to-date information about your new server. This release note updates the AcerAltos 19000 User’s Guide (P/N 49.AA985.001)with informati...
P/N 46.AA985.103 (2 of 4) June 4, 1997 RDM LED Location The figure below shows the location of the RDM LED indicator. This indicatorremains lit (on) whenever RDM is activated in Runtime Remote Mode. The figurebelow replaces the figure on page 1-12 of the AcerAltos 19000 User's Guide. Formore informa...
P/N 46.AA985.103 (3 of 4) June 4, 1997 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens. Refer toChapter 2 of the RDM User's Guide (P/N 49.AB330.001) for details on the currentRDM BIOS.
User Manual Acer ALTOS 19000
Summary
AcerAltos 19000 User’s Guide ii Document EDITION PART NUMBER DATE History First Edition 49.AA985.001 August 1996 CopyrightNotice Copyright © 1996 by Acer America Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, o...
AcerAltos 19000 User’s Guide iv IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleane...
AcerAltos 19000 User’s Guide vi FCC Class A Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of FCC Rules. These limits are designed toprovide reasonable protection against harmful interfe...
vii Table of Contents Chapter 1 System Introduction ............................................. 1-1 1.1 Features ...................................................................................................... 1-1 1.1.1 Intel Pentium Pro Processor................................................
AcerAltos 19000 User’s Guide viii Chapter 3 System Housing .................................................... 3-1 3.1 Internal Structure .......................................................................................3-1 3.2 Removing the Housing Doors...........................................
AcerAltos 19000 User’s Guide x 5.7 Remote Device Manager (RDM)............................................................. 5-28 5.8 Load Setup Default Settings.................................................................... 5-29 5.9 Leaving Setup ...................................................
xi Appendix A System Resources ............................................... A-1 A.1 Memory Map ............................................................................................ A-1 A.2 I/O Address Map ........................................................................................
AcerAltos 19000 User’s Guide xii List of Figures 1-1 Pentium Pro Processor Architecture ........................................................1-2 1-2 System Architecture...................................................................................1-3 1-3 Front Panel..............................
xv List of Tables 1-1 LED Indicator Description ...................................................................... 1-10 1-2 LCD Messages ......................................................................................... 1-11 3-1 Removing the Housing Doors ....................................
AcerAltos 19000 User’s Guide xvi Conventions The following conventions are used in this manual: a , e , s , etc. Represents the actual keys that you have to press on the keyboard. NOTEGives bits and pieces of additionalinformation related to the currenttopic. WARNINGAlerts you to any damage thatmigh...
Chapter 1 - System Introduction 1-1 Chapter 1 System Introduction 1.1 Features The AcerAltos 19000 is a powerful 64-bit dual-processor capable system loadedwith a host of new and innovative features. The system offers a new standard forflexible productivity ideal for local area networks and multiuse...
AcerAltos 19000 User’s Guide 1-2 Advanced Peripheral Interrupt Controller (APIC) The APIC unit inside the CPU, along with an I/O APIC unit, facilitatesmultiprocessor interrupt management. The APIC works with multiple I/Osubsystems where each subsystem has its own interrupts which help minimizecentra...
Chapter 1 - System Introduction 1-3 1.1.2 System Architecture The system bus, PCI buses, EISA bus, PCI bridge (PB), memory controller (MC),PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basicsystem architecture. 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 Pentium Pro CPU 1 256 Cache Penti...
AcerAltos 19000 User’s Guide 1-6 1.1.5 Redundant Power Supply Subsystem The system ships with two load-sharing power supply modules. Load sharingsignificantly extends the life of the power supplies. The power subsystem alsosupports a redundant configuration such that if one power supply fails, the o...
Chapter 1 - System Introduction 1-7 1.2 External Configuration 1.2.1 Front Panel The system front panel is divided into two sections. The upper front panelconsists of the diskette/CD-ROM/tape drive bays, keylock, power switch, LEDindicators, LCD display screen, and an embedded reset switch. The lowe...
AcerAltos 19000 User’s Guide 1-8 Front Panel Features Figure 1-4 gives a closer look at the upper front panel features. 5.25-inchDrive Bays LED Indicators LCD Display Screen Power Switch 3.5-inchDiskette Drive Reset Switch(embedded) Keylock CD-ROM Drive Figure 1-4 Front Panel Features CD-ROM Drive T...
Chapter 1 - System Introduction 1-9 5.25-inch Drive Bays Two empty 5.25-inch drive bays allow installation of additional externally-accessible devices. Power Switch The power switch allows you to turn the system power on or off. Reset Switch Pressing the reset switch generates a hardware reset pulse...
AcerAltos 19000 User’s Guide 1-10 LED Indicators Table 1-1 LED Indicator Description (Right to Left) LED Icons Description Power Status Green Indicates that power is on. All the powersupply modules are in good conditionand the system is running on AC power. Red Indicates that power is on, but AC has...
Chapter 1 - System Introduction 1-11 Table 1-2 lists the LCD messages from the system BIOS and the microcontroller atpower on. Table 1-2 LCD Messages Message Description Hello! Welcome ! This is the first message that appears on the LCD screen. This message indicates that themicrocontroller is opera...
AcerAltos 19000 User’s Guide 1-12 Table 1-2 LCD Messages (continued) Message Description AC Power Fails ! When this message appears, it indicates there is no power coming from the AC lineand the system is currently running onbattery power.* AcerAltos 19000 This message appears after POST and othersy...
Chapter 2 - Setting Up the System 2-1 Chapter 2 Setting Up the System 2.1 Pre-installation 2.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the maximumefficiency of the system. The system is suitable for set up in an officeenvironment. Consider the follow...
Chapter 2 - Setting Up the System 2-3 2.1.3 Preparing the System Unit Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. Itcomes with four wheels that facilita...
Chapter 2 - Setting Up the System 2-5 2.2 Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system.Connect these peripherals first to test for basic system functionality beforeconnecting other peripherals. 2.2.1 Keyboard Figure 2-3 Connecting a Keyboard
AcerAltos 19000 User’s Guide 2-6 2.2.2 Mouse Figure 2-4 Connecting a Mouse
Chapter 2 - Setting Up the System 2-7 2.2.3 VGA Monitor Figure 2-5 Connecting a VGA Monitor
AcerAltos 19000 User’s Guide 2-8 2.3 System Startup After making sure that you have set up the system properly and connected all therequired cables, you may now unlock the front panel security (as describedbelow) and apply power to the system. 2.3.1 Unlocking the Front Panel Security The system has ...
Chapter 2 - Setting Up the System 2-9 2.3.2 Turning On the System Power To power on the system, press the power switch on the front panel. The systemstarts up and displays a welcome message, then a series of Power-On Self-Test(POST) messages on the LCD display screen. The POST messages indicate if t...
AcerAltos 19000 User’s Guide 2-10 Aside from the self-test messages, you can determine if the system is in goodcondition by checking if the following occurred: • Power indicator LED on the front panel lights up • Power, Num Lock, and Caps Lock LED indicators on the keyboard light up 2.4Power-on Prob...
Chapter 2 - Setting Up the System 2-11 The system has two microswitches located inside the lower front corners of thehousing. The microswitches connect to the power backplane and are in directcontact with the left and right panel doors. When you open either one of thepanel doors, the microswitch goe...
AcerAltos 19000 User’s Guide 2-12 Figure 2-8 Microswitch Location ☛ ☛ Loose or improperly connected internal power cables. ✔ Refer to Appendix C for the power cable connections and check the internal cable connections. If you are not confident you can perform this step, ask aqualified technician to ...
Chapter 3 - System Housing 3-1 Chapter 3 System Housing The system housing is heavy-duty steel chassis in a twin-tower design. Thespacious housing boasts high expansion capability and flexible configuration. Figure 3-1 System Housing 3.1 Internal Structure The housing is symmetrically divided into l...
AcerAltos 19000 User’s Guide 3-2 Left Panel The main part of the left panel houses the system board, memory board, andexpansion boards. In the rear section of the left panel are the keyboard, mouse,video, parallel, and serial ports, and the slot openings for installation of EISA andPCI expansion boa...
Chapter 3 - System Housing 3-3 Right Panel The power subsystem fills up most of the right panel. It consists of a powerbackplane and a metal rack that holds up to three 400-watt power supplymodules. The bottom compartment of the power supply rack can hold anoptional UPS module with battery and charg...
AcerAltos 19000 User’s Guide 3-4 3.2 Removing the Housing Doors The system housing has four doors, two on the front, one on the left panel, andone on the right panel. The left and right panel doors have security locks toprevent unauthorized access to the internal components. Turn off the system and ...
Chapter 3 - System Housing 3-7 Figure 3-7 Removing the Lower Front Panel Door
AcerAltos 19000 User’s Guide 3-8 3.3 SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. Thissection gives a brief description of the boards. Refer to Appendix B for a detaileddiscussion, including information about backplane board major components,jumper setti...
Chapter 3 - System Housing 3-9 3.4Front Panel Board The system includes a front panel controller board that serves as an interface tothe internal system components and relays external messages through the LEDindicators and the LCD display screen. Refer to Chapter 1 for details about front panel boar...
Chapter 3 - System Housing 3-11 3.7 Installing Additional Devices The housing supports one 3.5-inch and three 5.25-inch devices. The empty drivebays on the upper front panel allow you to install additional devices such as aDigital Audio Tape (DAT) drive or another hard disk drive. Your basic system ...
AcerAltos 19000 User’s Guide 3-12 3. Insert the drive into the bay. Figure 3-10 Installing an Additional Externally-Accessible Device 4. Connect the drive power and signal cables. 5. Remove the plastic cover from the front panel before reinstalling it.
Chapter 3 - System Housing 3-13 3.8 Installing an Expansion Board Follow these steps to install a PCI expansion board: 1. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. Figure 3-11 Removing a Bracket Cover 2. Align the board with the slot. 3. Insert the board into...
Chapter 4 - System Board 4-1 Chapter 4 System Board 4.1 Major Components The system board carries all the major system components including the twosockets for the Intel Pentium Pro processors. Figure 4-1 shows the majorcomponents on the system board.
AcerAltos 19000 User’s Guide 4-2 4.1.1 Layout 13 14 15 16 17 18 19 20 22 23 21 26 25 24 28 27 1 29 30 31 28 1 2 3 4 56 7 8 9 10 11 12 E1 E2 E3 PC1 PC2 PC3 PC4 PC5 PC6 1. Power connectors 2. VRM connector 1 3. Pentium Pro processor socket 1 4. Fan connector 5 (Fan5) 5. Fan connector 1 (Fan1) 6. Fan c...
Chapter 4 - System Board 4-3 4.1.2 Jumpers and Connectors Figure 4-2 shows the jumper and connector locations on the system board. Figure 4-2 Jumper and Connector Locations On this figure, the blackened pin of a jumperrepresents pin 1.
AcerAltos 19000 User’s Guide 4-4 Table 4-1 Jumper Settings Jumper Setting Function Oscillator Freq. J12 Open1-22-3 * 50 MHz60 MHz66 MHz SCSI Feature J13 OpenClosed* Not UsedWide SCSI ITP Boundary Scan J14 J15 Open ** 2-3** J14 and J15 are for CPU testingpurposes only.Note: Do not reconfigure. SCSI T...
Chapter 4 - System Board 4-5 Voltage ID Settings Figure 4-3 shows the settings of jumpers J2, J3, J4, and J5 to set CPU1 VRMconnector (J1) to 3.3V at 200 MHz. J2 J3 J4 J5 Figure 4-3 VRM Settings for CPU1 (3.3V for 200 MHz) Figure 4-4 shows the settings of jumpers J7, J8, J9, and J10 to set CPU2 VRMc...
AcerAltos 19000 User’s Guide 4-6 Table 4-2 Voltage Identification Codes Pentium Pro Pins Vccp VID3 VID2 VID1 VID0 (VDC) 1 1 1 1 No CPU 1 1 1 0 2.1 1 1 0 1 2.2 1 1 0 0 2.3 1 0 1 1 2.4 1 0 1 0 2.5 1 0 0 1 2.6 1 0 0 0 2.7 0 1 1 1 2.8 0 1 1 0 2.9 0 1 0 1 3.0 0 1 0 0 3.1 0 0 1 1 3.2 0 0 1 0 3.3 0 0 0 1 3...
Chapter 4 - System Board 4-7 Table 4-3 Connector Functions Connector Function CN1 3-pin power connector CN2 10-pin power connector CN3 10-pin power connector CN4 14-pin power connector CN5 RDM connector CN6 RDM connector CN7 Backplane LED connector CN8 12-pin power connector CN9 Front panel connecto...
AcerAltos 19000 User’s Guide 4-8 4.1.3 Installing a Pentium Pro Processor The basic system includes an Intel Pentium Pro processor installed in CPUsocket 1. A second zero-insertion force (ZIF) CPU socket comes with the boardfor a dual-processor configuration. Follow these steps to install a Pentium ...
Chapter 4 - System Board 4-9 4. Lift up the CPU socket lever. 5. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matchingthe denser pins with the denser holes on the socket. Be careful not to bend any pins....
AcerAltos 19000 User’s Guide 4-10 4.2 Memory Board The memory board comes already installed with the basic system. A total ofeight memory banks composed of 16 72-pin SIMM sockets reside on the board.The sockets accept 8-MB, 16-MB, and 32-MB SIMMs for a maximum 512 MBmemory configuration. 4.2.1 Layou...
Chapter 4 - System Board 4-11 4.2.2 Rules for Adding Memory Adhere to the following rules when you add system memory. • Always install SIMMs from bank 0. You should use the memory banksconsecutively. • Always install SIMMs in pairs to fill up a bank. For example, for a totalmemory of 32 MB, install ...
AcerAltos 19000 User’s Guide 4-12 4.2.3 Memory Configurations Table 4-4 Memory Configurations Bank 0 Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Bank 6 Bank 7 Total Memory 16MB*2 32 MB 16MB*2 16MB*2 64 MB 16MB*2 16MB*2 16MB*2 16MB*2 128 MB 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 16MB*2 256 MB 32MB*2...
Chapter 4 - System Board 4-13 4.2.4 Installing a SIMM Follow these steps to install a SIMM: 1. Carefully slip a SIMM at a 45 ° angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket. A SIMM fits only in one direction. If you slipin a SIMM bu...
AcerAltos 19000 User’s Guide 4-14 4.2.5 Removing a SIMM Follow these steps to remove a SIMM: 1. Press the holding clips on both sides of the SIMM outward to release it. 2. Move the SIMM to a 45 ° angle. 3. Pull the SIMM out of the socket. 1 2 3 Holding Clip Figure 4-10 Removing a SIMM
Chapter 4 - System Board 4-15 4.2.6 Installing the Memory Board Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. Install the memory board with the componentside up. 2. Insert the board into the slot until it fits into place. Be...
Chapter 4 - System Board 4-17 4.2.7 Reconfiguring the System Each time you change your system’s memory configuration, you must run Setupand the EISA Configuration Utility (ECU) to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appe...
Chapter 5 - BIOS Utility 5-1 Chapter 5 BIOS Utility The system is already configured by the manufacturer or the dealer. There is noneed to run Setup when starting the computer unless you get a configurationerror. The Setup program loads configuration values into the battery-backed nonvolatilememory ...
AcerAltos 19000 User’s Guide 5-2 5.1 Entering Setup To enter Setup, press the key combination + + . You must press + + while the system is booting. This key combinationdoes not work during any other time. The BIOS Utility main menu then appears: BIOS Utility Basic System Configuration Advanced Syste...
Chapter 5 - BIOS Utility 5-3 5.2 Basic System Configuration Select Basic System Configuration to input configuration values such as date,time, and disk types. The following screen shows the Basic System Configuration menu. Basic System Configuration Page 1/2 Date ..................... [MM/DD/YY]Time...
Chapter 5 - BIOS Utility 5-7 5.2.3 Hard Disk Drives Move the highlight bar to the hard disk 0 parameter to configure the first harddisk (drive C). Press or to display the hard disk types with their respective values. Select the type that corresponds to your hard disk drive.Follow the same procedure ...
AcerAltos 19000 User’s Guide 5-8 The next time you boot the system, the BIOS utility does not have to auto-configure your hard disk as it detects the saved disk information during POST. We recommend that you copy the IDE diskdrive values and keep them in a safe place incase you have to reconfigure t...
Chapter 5 - BIOS Utility 5-11 5.2.8 Enhanced IDE Features Hard Disk Size > 504 MB This enhanced IDE feature works only under DOS and Windows 3.x environments. If enabled, it allows you to use a hard disk with a capacity of morethan 504 MB. This is made possible through the Logical Block Address (...
AcerAltos 19000 User’s Guide 5-12 5.2.11 Memory Test When set to Enabled, this parameter allows the system to perform a RAM testduring the POST routine. When set to Disabled, the system detects only thememory size and bypasses the test routine. The default setting is Disabled. This item is fixed to ...
AcerAltos 19000 User’s Guide 5-14 5.3.1 Shadow RAM The system reserves 384 KB of random access memory (RAM) for the shadowRAM function. This parameter has eight range addresses. When you set theseaddresses to Enabled, the system BIOS, video BIOS, and I/O ROM functions rundirectly from the shadow RAM...
Chapter 5 - BIOS Utility 5-15 Video Buffer Memory Type This parameter allows you to enable or disable the video cache buffer feature.When you set this parameter to USWC, the uncacheable, speculative write-combining (USWC) buffer in the CPU temporarily stores video write data. Whenthe USWC buffer is ...
AcerAltos 19000 User’s Guide 5-16 5.4System Security Setup The Setup program has a number of security features to prevent unauthorizedaccess to the system and its data. Enter the Setup program and select System Security. The following screenappears: System Security Page 1/1 Disk Drive Control Disket...
Chapter 5 - BIOS Utility 5-17 Table 5-1 Drive Control Settings Diskette Drive Setting Description Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disab...
AcerAltos 19000 User’s Guide 5-18 5.4.2 Onboard Communication Ports Serial Port 1 Base Address This parameter enables serial port 1 as COM1 and sets its base address. Table 5-2 Serial Port 1 Settings Setting Description Serial 1 (3F8h) COM1 with address 3F8h 2F8h COM2 with address 2F8h 3E8h COM3 wit...
Chapter 5 - BIOS Utility 5-19 Parallel Port Base Address The system has one parallel port. Table 5-4 lists the options for selecting theparallel port address. You also have the option to disable the parallel port. Table 5-4 Parallel Port Settings Setting Function 3BCh (IRQ 7) Corresponds to the para...
AcerAltos 19000 User’s Guide 5-20 Operation Mode This item allows you to set the operation mode of the parallel port. Table 5-5 liststhe different operation modes. The default setting is EPP. Table 5-5 Parallel Port Operation Mode Settings Setting Function Standard Parallel Port (SPP) Allows normal ...
Chapter 5 - BIOS Utility 5-21 5.4.4 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Set system board jumper JP18 to pins 1-2 toenable the password function. Setting a Password 1. Highlight the Setup Password parameter and press the left- or right-arrow key. The pa...
AcerAltos 19000 User’s Guide 5-22 If You Forget the Password If you forget your password, you must return the configuration values stored inCMOS to their default values. Should this happen, call your dealer for assistance. 5.4.5 Power On Password The Power On Password secures your system against una...
Chapter 5 - BIOS Utility 5-27 Refer to your non-PnP ISA card manualwhen setting the following parameters. 5.6.1 IRQ/DMA This parameter allows you to assign specific IRQ and DMA channels to non-PnPISA cards. The system will not use such IRQ and DMA channels when itautomatically assigns channels to Pn...
Chapter 5 - BIOS Utility 5-29 5.8 Load Setup Default Settings Use this option to load the default settings for the optimized systemconfiguration. When you load the default settings, some of the parameters aregrayed-out with their fixed settings. These grayed parameters are not user-configurable. If ...
AcerAltos 19000 User’s Guide 5-30 5.9 Leaving Setup Examine the system configuration values. When you are satisfied that all thevalues are correct, write them down. Store the recorded values in a safe place. Inthe future, if the battery loses power or the CMOS chip is damaged, you willknow what valu...
Chapter 6 - Utilities 6-1 Chapter 6 Utilities This chapter describes the following utilities: • Acer Server Manager (ASM) Pro • Remote Device Manager (RDM) • EISA Configuration Utility (ECU) 6.1 Acer Server Manager (ASM) Pro Acer Server Manager (ASM) Pro is a server management tool based on the Simp...
Chapter 6 - Utilities 6-3 6.3 EISA Configuration Utility (ECU) The EISA Configuration Utility (ECU) is a program that allows you to easilyconfigure your EISA computer. Use this utility when you set up your EISAcomputer for the first time or any time you change your configuration by addingor removing...
AcerAltos 19000 User’s Guide 6-4 Making Menu Selections You can either use the keyboard or the mouse (if a mouse driver was loaded) tomake menu selections in the EISA Configuration Utility program. Using the Keyboard Table 6-1 Keyboard Function Keys Key Function Tab or y Moves the cursor to the next...
Chapter 6 - Utilities 6-5 Using the mouse A mouse driver must be loaded in order touse the mouse. When you access the ECUthrough Acer StartUp, a mouse driver isloaded. Follow these steps to use the mouse when making menu selections: 1. Position the cursor over the desired option then click on the le...
Chapter 6 - Utilities 6-7 6.3.2 ECU Main Menu Steps in Configuring Your Computer Steps in configuring your computer Step 1: Important EISA configuration information Step 2: Add or remove boards Step 3: View or edit details Step 4: Examine switches or print report Step 5: Save and exit >Select...
AcerAltos 19000 User’s Guide 6-8 Main Menu Selections Step 1: Important EISA Configuration Information This selection is highlighted when you first enter the main menu. It gives anoverview of how to configure your computer with the EISA Configuration Utility.Press Enter to select this item. Then pre...
Chapter 6 - Utilities 6-9 Additional information is available in the Help sub-menus that automaticallydisplay at the bottom right of the window. The Help submenus consist of a seriesof screens that describe the ECU process and how the process differs for EISAand ISA boards. Use the up and down arrow...
AcerAltos 19000 User’s Guide 6-10 Listed are the board and options detected in yourcomputer. Press INSERT to add the boards or options whichcould not be detected or which you plan to install. Press DEL to remove the highlighted board from yourconfiguration. Press F7 to move the highlighted board to ...
Chapter 6 - Utilities 6-11 Press ↑ and ↓ to see all information. Press ENTER to edit the functions of the highlighteditem. Press F6 to edit its resources (IRQs, DMAs, I/O ports,or memory). Press F10 when you have finished this step >Edit=ENTER< <Edit Resources=F6> <Advanced=F7> <...
AcerAltos 19000 User’s Guide 6-12 Step 4: Examine Switches or Print Report This selection lists the boards installed in your computer. Figure 6-5 shows asample Examine Switches or Print Report screen. Boards marked with an arrow on the screen may have defined jumpers andswitches that you must physic...
Chapter 6 - Utilities 6-13 Step 5: Save and Exit Figure 6-6 shows the Save and Exit screen. Press Enter to save your configurationand exit the ECU program. You can also exit without saving in this step. In order to complete the configuration process, you mustsave your configuration. In this step, yo...
AcerAltos 19000 User’s Guide 6-14 6.3.3 Configuring Your Computer for the First Time Follow these steps when configuring your computer for the first time: 1. Select Step 1: Important EISA Configuration Information from the ECU main menu. Read through the information then press F10 when you aredone. ...
Chapter 6 - Utilities 6-15 4. To view the switch and jumper settings, highlight the board marked with an arrow and press Enter. The switch/jumpers settings screen for the boardappears. 5. Scroll through the switch and jumper settings for the board, and press F10 when you have finished viewing the in...
AcerAltos 19000 User’s Guide 6-16 8. Select Step 5: Save and Exit , then press Enter. The following screen appears. Figure 6-8 Save and Exit 9. To save your changes, select Save the configuration and restart the computer , then press Enter. To discard the changes, choose the option Discard the confi...
Chapter 6 - Utilities 6-17 6.3.4Adding or Removing Boards Each time you add or remove a board, you must reconfigure the computer usingthe EISA Configuration Utility program. Adding Boards Follow these steps when adding a board: 1. Select Step 2: Add or remove boards from the ECU main menu. Press Ent...
AcerAltos 19000 User’s Guide 6-18 2. If you want to add or have already added a board, highlight a slot and press h to select an option from the list that appears. 3. Press F10 when done. The ECU main menu displays. 4. Select Step 4: Examine switches or print report , then press Enter. 5. On the Exa...
Chapter 6 - Utilities 6-19 If you inserted a different diskette, rememberto reinsert the ECU diskette after printing iscomplete. 9. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 10. Select Step 5: Save and Exit, then press Enter. The Save and Exit ...
AcerAltos 19000 User’s Guide 6-20 6.3.5 Configuring Memory Each time you change your system’s memory configuration, you mustreconfigure the computer using the ECU. When removing memory, run the ECU andchange memory size before physically removing the memory; otherwise, the systemmay become inoperabl...
Chapter 6 - Utilities 6-21 System Memory Functions 16 - 64MB System Memory (*) Enabled ( ) Disabled Press F6 to edit the resources (IRQs, DMAs, I/O ports ormemory) of the highlighted setting. Done = F10 Edit Resources = F6 Cancel = ESC c) Press F6 to edit resources. The Enabled screen displays. Use ...
AcerAltos 19000 User’s Guide 6-22 64MB is the total amount that can be configured within each memoryfunction parameter. Therefore, for the 16 - 64MB parameter, change theMemory Amount field to 48M. Memory Address: 16MMemory Amount: 48M ____ Total 64M Press F10 to return to the View or Edit Details s...
Chapter 6 - Utilities 6-23 6. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 7. Select Step 5: Save and exit , then press Enter. The Save and Exit screen displays. 8. To save your changes, select Save the configuration and restart the computer , the...
AcerAltos 19000 User’s Guide 6-24 Advanced Menus Press F7 from the View or Edit Details screen to display the Advanced menu.This menu contains four options: Lock/unlock boards, View additional systeminformation menu, Set verification mode menu, and Maintain SCI files menu. Lock/unlock boards This op...
AcerAltos 19000 User’s Guide 6-26 6.3.7 What To Do If Your Nonvolatile Memory Is Invalid If the nonvolatile memory has become invalid or it has not been initialized, thefollowing screen may display before the ECU main menu appears. The EISA configuration nonvolatile memory for this system is invalid...
Chapter 7 - SCSISelect Configuration Utility 7-1 Chapter 7 SCSI Select Configuration Utility 7.1 The SCSI Select Configuration Utility The SCSISelect configuration utility allows you to change SCSI controller settingswithout opening the computer or changing jumpers. 7.1.1 Default Values Table 7-1 li...
AcerAltos 19000 User’s Guide 7-2 Table 7-1 Default Settings for SCSI Controller and All Devices Global Settings for SCSI Controller and All Devices Default Value Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Low OFF/High ON Boot Device Option 0 (zero) Host...
Chapter 7 - SCSISelect Configuration Utility 7-3 7.1.2 When to Use the SCSI Select Utility Use the SCSISelect utility if you need to • Change any of the default values listed in Table 7-1 • Check and/or change SCSI device settings that may conflict with those ofother devices (e.g, SCSI ID) • Perform...
AcerAltos 19000 User’s Guide 7-4 7.2 SCSI Select Utility Options When the SCSISelect utility detects the AIC-7880 SCSI controller in yourcomputer, it displays the Options menu shown in Figure 7-1. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7...
Chapter 7 - SCSISelect Configuration Utility 7-5 7.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSIBus Interface Definitions and three additional options, as shown in Figure 7-2: • Host Adapter SCSI ID: changes the host contr...
AcerAltos 19000 User’s Guide 7-6 Use the cursor ( ↑ ↓ ) to move to your selection. Press Enter to display a pop-up menu of choices or to make selections. Press Esc at any time to return to theprevious menu. Press F6 to reset all settings to the SCSI controller defaults. SCSI controller defaultsettin...
Chapter 7 - SCSISelect Configuration Utility 7-7 Each SCSI device on the SCSI bus, including the SCSI controller, must be set to aunique SCSI ID. The SCSI ID serves two purposes: it uniquely identifies each SCSIdevice on the bus, and it determines the device's priority on the bus during theArbitrati...
AcerAltos 19000 User’s Guide 7-8 The SCSI controller always checks parity when reading from the SCSI bus toverify the correct transmission of data from your SCSI devices. You shoulddisable SCSI Parity Checking if any attached SCSI devices do not support SCSIparity. (Most currently available SCSI dev...
Chapter 7 - SCSISelect Configuration Utility 7-9 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter...
AcerAltos 19000 User’s Guide 7-10 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID .........
Chapter 7 - SCSISelect Configuration Utility 7-11 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility v1.2 AIC-7880 Ultra/Ultra W at Bus:Device 00:10h Configuration SCSI Bus Interface Definitions Host Adapte...
AcerAltos 19000 User’s Guide 7-12 Initiate Sync Negotiation This option determines whether the SCSI controller initiates synchronousnegotiation with the SCSI device. When set to yes, the SCSI controller initiates synchronous negotiation with theSCSI device. When set to no, the SCSI controller does n...
Chapter 7 - SCSISelect Configuration Utility 7-13 In most cases, you can use the maximum value of 20.0. If the SCSI controller is setnot to negotiate for synchronous data transfer (i.e., Initiate Sync Negotiation is setto no), then the value selected here is the maximum rate that the SCSI controller...
Chapter 7 - SCSISelect Configuration Utility 7-15 If this option is enabled for more than one SCSI device, the Start Unit Commandis sent first to the device with the lowest SCSI ID. When this device responds tothe SCSI controller, the Start Unit Command is sent to the next highest SCSI IDwith a sett...
AcerAltos 19000 User’s Guide 7-16 Advanced Configuration Options When you select Advanced Configuration Options, a screen similar to Figure 7-8appears. Do not change these options unless absolutely necessary. Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( =default) ...
Chapter 7 - SCSISelect Configuration Utility 7-17 The SCSI controller BIOS must be enabled if you want the computer to boot froma SCSI hard disk drive connected to the SCSI controller. Several SCSISelectoptions cannot be used unless the SCSI controller BIOS is enabled. Support Removable Disks Under ...
Chapter 7 - SCSISelect Configuration Utility 7-19 BIOS Support for Bootable CD-ROM When this option is enabled, a bootable CD-ROM device may be used to directlyload an operating system. The default setting is Enabled. BIOS Support for Int13 Extensions This option allows access to attached SCSI devic...
AcerAltos 19000 User’s Guide 7-20 7.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utilityscans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You willsee a screen similar to Figure 7-9. You can easily determine from this screenwh...
Chapter 7 - SCSISelect Configuration Utility 7-21 Format Disk The Format Disk utility performs a low-level format on disk devices. Most SCSI disk devices are preformatted and do not need to be formatted again.The Adaptec Format Disk utility is compatible with the vast majority of SCSI diskdrives. Ru...
AcerAltos 19000 User’s Guide 7-22 7.3 Configuring Multiple SCSI Controllers The AHA-2940/W/UW SCSI controller isused as an example in the followingdiscussion. To use multiple PCI SCSI controllers, do the following: • Install the boot SCSI controller in the lowest PCI Device number. The Devicenumber ...
Chapter 7 - SCSISelect Configuration Utility 7-23 7.4Disk Drives Over 1 Gbyte 7.4.1 Extended Translation Adaptec SCSI controllers have always supported the full range of disk drivecapacities under all major operating systems. As disk drives have recently grownbeyond 1 GByte in formatted capacity, th...
Chapter 7 - SCSISelect Configuration Utility 7-25 7.5 SCSI Troubleshooting Checklist The AIC-7880 SCSI controller has been tested for compatibility with a wide rangeof SCSI devices. Most problems that occur during installation result from errorsin preparing and connecting devices on the SCSI bus. An...
AcerAltos 19000 User’s Guide 7-26 7.6 BIOS Startup Messages After you have configured your SCSI controller, the SCSI controller BIOS displaysa message when you boot your computer. Normally, this message lists the SCSIID, manufacturer, model number and other information for each SCSI device thatthe B...
Chapter 7 - SCSISelect Configuration Utility 7-27 3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility. All data on the target drive will be lost whenyou run the Format Disk utility. Back up your data before you run it! 4. In the SCSISel...
AcerAltos 19000 User’s Guide 7-28 7.6.2 Start unit request failed. The BIOS was unable to send a Start Unit Command to the device. Run theSCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! or Time-out failure during SCSI Test Unit Rea...
Chapter 7 - SCSISelect Configuration Utility 7-29 Booting the Computer from a SCSI Drive The following items may apply for multipleSCSI controller configurations. See thesection “Configuring Multiple SCSIControllers” for more detailed information. • Be sure that both standard hard disks are mapped o...
AcerAltos 19000 User’s Guide 7-30 Using a Standard Drive as C and a SCSI Drive as D • Use the Setup program to map the second standard hard disk (if one exists)out of the configuration. • Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check thedrive manual for information on ...
Appendix A - System Resources A-1 Appendix A System Resources A.1 Memory Map Table A-1 System Memory Map Address Size Function 0000000 ~ 009FFFF 640 KB system memory Onboard DRAM 00A0000 ~ 00BFFFF 128 KB video RAM Reserved for graphics display buffer,non-cacheable 00C0000 ~ 00C7FFF 32 KB for VGA BIO...
AcerAltos 19000 User’s Guide A-2 A.2 I/O Address Map Table A-2 System I/O Address Map Address Range (hex) Device 000 ~ 01F DMA controller 1 020 ~ 027 Interrupt controller 1 030 ~ 037 Interrupt controller 1 040 ~ 047 System timer 050 ~ 057 System timer 060 ~ 06F Keyboard controller 070 ~ 07F Real-tim...
AcerAltos 19000 User’s Guide A-4 A.3 Interrupt Channels Table A-3 Interrupt Channels Channel Function IRQ0 Timer output 0 IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Reserved IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real-time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Res...
Appendix A - System Resources A-5 A.4System Default Configuration The following tables show your system’s factory default configuration. Table A-4 Basic System Configuration (Page 1/2) Parameter Default Setting Diskette Drive A 1.44 MB 3.5-inch Diskette Drive B None Fixed Disk 0 None Fixed Disk 1 No...
Appendix A - System Resources A-9 Table A-9 EISA Configuration Utility - ECU Parameter Default Setting Step 3: View or edit details Base System Memory 640 KB Base Memory 8 - 16 MB Extended Memory 16 MB Ext Memory with 15 - 16 MB System Use 16 - 64 MB System Memory 16M Peripheral Device Status Mouse ...
Appendix B - SCSI Backplane Boards B-1 Appendix B SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000. The SCSIbackplane boards provide a convenient interface between the SCSI drives and thesystem board. Each board includes seven SCSI drive slots to accommodate ...
AcerAltos 19000 User’s Guide B-2 B.2 Layout 0 PowerConnectors SCSI Channel 1 SCSI Channel 2 SCSI Channel Out Channel ConfigurationSwitches SCSI Drive Slot TerminatorsRA4, RA5, RA6 TerminatorsRA1, RA2, RA3 Jumper J3 Jumper J4 Status SignalConnector 1 2 3 4 5 6 SCSI Slot ID Figure B-1 SCSI Backplane B...
Appendix B - SCSI Backplane Boards B-3 B.3 Jumper Settings The backplane has two jumpers, J3 and J4, that allow you to select the terminatorpower source and to set drive IDs. J4 supports the three upper drive slots (slots0, 1, and 2) on the backplane. J3 supports the four lower drive slots (slots 3,...
AcerAltos 19000 User’s Guide B-4 B.4Hard Disk ID Feature Closing the P3 pins on jumper J4 on the SCSI backplane board sets sevenadditional SCSI drive IDs for the second backplane board. Figure B-4 illustratesP3 settings for jumper J4. Left Backplane Right Backplane P3 Open P3 Closed Figure B-4 P3 Se...
Appendix B - SCSI Backplane Boards B-5 B.5 Channel Configuration You may configure each backplane as single-channel (combine) or dual-channel(split) backplane (default). Single-Channel Configuration In a single-channel configuration, channel 1 supports the SCSI devices pluggedinto slots 0 to 6. Set ...
AcerAltos 19000 User’s Guide B-6 Table B-2 Terminator Settings for Single-Channel Configuration Terminator Setting With External Device RA1, RA2, RA3RA4, RA5, RA6 RemovedRemoved Without External Device RA1, RA2, RA3RA4, RA5, RA6 InstalledRemoved For configurations with external devices,terminate the...
Appendix B - SCSI Backplane Boards B-7 Dual-Channel Configuration In a dual-channel configuration, channel 1 supports the devices in slots 0 to 2, andchannel 2 supports the devices in slots 3 to 6. Set the channel configurationswitches to “Split” and set the terminators accordingly (Table B-3) to ac...
AcerAltos 19000 User’s Guide B-8 B.6 Installing a SCSI Hard Disk The system supports hot-pluggable drive trays. Follow these steps to install a SCSI hard disk in a hot-plug drive tray: 1. Open the lower front door. 2. Push the drive tray switch to the Unlock/Power Off position. Unlock/Power Off Figu...
Appendix B - SCSI Backplane Boards B-9 3. Pull the drive tray handle down. 4. Pull the drive tray out. Figure B-8 Pulling Out a Hot-plug Drive Tray 5. Remove any terminators and set any drive options on the wide SCSI drive that you wish to install. Make sure that you have closed J4 P3 pinson the bac...
Appendix B - SCSI Backplane Boards B-11 7. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. Make sure to place the drive tray handle inthe up position when inserting the tray backinto the bay. Otherwise, the tray will not fit incompletely....
AcerAltos 19000 User’s Guide B-12 9. Push the drive tray switch to the Lock/Power On position. Figure B-11 Locking the Drive Tray Switch B.7 Using the Hot-swap Feature The backplane board supports a hot-swap feature that allows you to replacedefective drives even while the system is running. The hot...
Appendix B - SCSI Backplane Boards B-13 3. Take the defective drive out of the tray. 4. Configure the new hard disk. If you are not using an ID cable, make sure that the new drive ID is the same as the old drive ID. If you are using an ID cable,make sure that you connect the cable properly. 5. Insta...
Appendix C - Power Subsystem C-1 Appendix C Power Subsystem The power subsystem consists of a power backplane, swappable power supplymodules, and an optional uninterruptible power supply (UPS) module held inplace by a metal rack enclosure. The backplane and the rack allow installation ofup to three ...
AcerAltos 19000 User’s Guide C-2 C.1 Power Supply Upgrade The basic system comes with two 400-watt power supply modules installed. Thepower subsystem design allows you to upgrade the basic power configuration byadding a third power supply module. C.2 Installing a Power Supply Follow these steps to i...
Appendix C - Power Subsystem C-3 3. Pull-out the metal bar from the lower end and unhook the upper end from the housing roof. Figure C-2 Pulling Out the Metal Bar 4. Unpack the new power supply module. 5. Firmly hold the power supply and align it with a compartment on the power supply rack. Pressing...
Appendix C - Power Subsystem C-5 7. Reinstall the metal bar by inserting the hook into the rail on the housing roof. Figure C-5 Reinstalling the Metal Bar
Appendix C - Power Subsystem C-7 C.3 Removing a Power Supply Module Should a power supply module become defective, remove the power supply andreplace it with a new one. Follow these steps to remove a power supply module: 1. Turn off the system and disconnect the AC power before opening the system ho...
Appendix C - Power Subsystem C-9 C.4Power Cable Connections The power backplane is complete with connectors to accommodate the powercables for all the system components. Table C-1 shows the power backplane connections. Table C-1 Power Backplane Connections Power Connect to Connector System Board Fro...
AcerAltos 19000 User’s Guide C-10 Figure C-9 illustrates the power cables that connect to the system board. System Board Power Subsystem Figure C-9 System Board Power Connections Power cables 3, 4 and 18 come with yellowstickers telling you which connectors toattach to the system board and to the po...
Appendix C - Power Subsystem C-11 Figure C-10 shows the system board, SCSI backplane board, front panel board,and power subsystem interconnections. System Board Power Subsystem Figure C-10 System Board and Power Subsystem Interconnections
AcerAltos 19000 User’s Guide C-12 C.5 Installing a Charger Board and a Battery Box Turn off the system and disconnect the AC power cord beforeopening the system housing. Follow these steps to install a charger board and battery box: 1. Remove the right panel door (see Figure 3-4). 2. Remove the two ...
Appendix C - Power Subsystem C-13 5. Remove the screws that secure the charger compartment metal cover. Figure C-11 Removing the Charger Compartment Metal Cover
Appendix C - Power Subsystem C-15 7. Press the holding clip inward to lock the charger board into the enclosure. Figure C-13 Locking the Charger Board 8. Unpack the battery box.
AcerAltos 19000 User’s Guide C-16 9. Firmly hold the battery box with both hands and insert it into the bottom compartment, below the charger. Be careful! The battery box is heavy. Make sure that the “Up Side” mark on the battery box is pointingup. If your battery box does not have this mark, ensure...
Appendix C - Power Subsystem C-17 11. Attach the charger compartment metal cover and secure it with screws. Figure C-15 Attaching the Charger Compartment Metal Cover
AcerAltos 19000 User’s Guide C-18 Removing a Battery Box Follow these steps to remove a battery box from the power supply rack: 1. Remove the screws that secure the battery box to the enclosure. 2. Holding on the hole in the center, pull the battery box out about an inch. 3. Firmly hold the battery ...
Index 1 Index A Adding memory, 4-11Advanced Peripheral Interrupt Controller (APIC), 1-2 Advanced system configuration, 5-2, 5-13, A-6ASM Pro, 6-1Auto configuration mode, 5-4, 5-12, 5-14 B Basic connections, 2-5 Keyboard, 2-5Mouse, 2-6VGA monitor, 2-7 Basic system configuration, 5-2, 5-3, 5-4, 5- 12,...
P/N 46.AA985.103 (1 of 4) June 4, 1997 Release Note AcerAltos 19000 Update Thank you for purchasing an AcerAltos 19000 server. We want to provide youwith the most up-to-date information about your new server. This release note updates the AcerAltos 19000 User’s Guide (P/N 49.AA985.001)with informati...
P/N 46.AA985.103 (2 of 4) June 4, 1997 RDM LED Location The figure below shows the location of the RDM LED indicator. This indicatorremains lit (on) whenever RDM is activated in Runtime Remote Mode. The figurebelow replaces the figure on page 1-12 of the AcerAltos 19000 User's Guide. Formore informa...
P/N 46.AA985.103 (3 of 4) June 4, 1997 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens. Refer toChapter 2 of the RDM User's Guide (P/N 49.AB330.001) for details on the currentRDM BIOS.
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