Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on TravelMate 3200 service guide. Date Chapter Updates 2005/1/7 First Released Version 2005/1/28 Update S/PDIF out on Page7 2005/10/21 Modify the speaker part number on Page 94
Page 3 - Copyright
III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions; SCREEN MESSAGES
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - Features; Performance; Multimedia; Keyboard and Pointing Device; System Specifications; Chapter 1
Chapter 1 1 Features Below is a brief summary of Kingfisher’s features: Performance ! Intel Dothan processor 730,740,750,760,770 ! Intel ® 915PM Express chipset ! 256/512 MB of DDRII 533 standard, upgradeable to 2 GB * with dual soDimm modules ! 60/80 GB and above high-capacity, Enhanced-IDE hard di...
Page 9 - System Block Diagram
Chapter 1 3 System Block Diagram (478 Micro-FCPGA) PG 4,5 Alviso915PM PG 6,7,8,9 ICH6-M 609 BGA PG 17,18,19 4X133MHZ DMI interface Azalia CLOCKS PG 3 CPU VR DC/DC AC/BATTCONNECTOR BATTCHARGER Dothan/Yonah PG 31 DDR-SODIMM1 DDR-SODIMM2 Multi-Bay DVI CRT PG 32 Parallel-HDD LCD Connector LVDS S-Video 7...
Page 10 - Board Layout; Top View; ˄ˁr ˧̂̃r˦˼˷˸r
Page 11 - Bottom View; ˕s˧r˦˼˷˸
Page 12 - Outlook View; Front Open View
6 Chapter 1 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button Turns the computer on and off ...
Page 13 - Front Closed View
Chapter 1 7 Front Closed View NOTE: The Bluetooth and Wireless buttons and indicators only work on models with Bluetooth and Wireless features, respectively. # Icon Item Description 1 N/A Speakers Left and right speakers deliver stereo audio output. 2 5-in-1 card reader Only a ccepts MS, MMC, MS PRO...
Page 14 - Left View
8 Chapter 1 Left View # Icon Item Description 1 N/A External display port Connects to a display device(e.g. external monitor, LCD projector) 2 N/A Ventilation Slots Enable the TravelMate to stay cool. 3 Network LAN Jack Connects to an Ethernet 10/100/1000 based network. 4 RJ-11 Modem jack Connects t...
Page 15 - Right Panel
Chapter 1 9 Right Panel # Icon Item Description 1 USB 2.0 port Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 2 N/A Optical drive Internal optical drive;accepts CDs or DVDs depending on the optical drive type. 3 N/A LED indicator Lights up when the optical drive is...
Page 16 - Rear Panel
10 Chapter 1 Rear Panel # Icon Item Description 1 N/A DVI-D port Supports digital video connections 2 S-video port Connects to a television or display device with S-video input. 3 124-pin port replicator connector Connects to I/O port replicator or EasyPort expansion devices. # Item Description
Page 17 - Bottom Panel
Chapter 1 11 Bottom Panel # Icon Item Description 1 N/A Battery lock latches Lock the battery in place. 2 N/A AcerMedia bay release latch Unlatches the AcerMEdia drive for removal of drive(optional) 3 N/A cooling fan Helps keep th ecomputer cool.Note: Do not cover or obstruct the opening of the fan....
Page 18 - Indicators
12 Chapter 1 Indicators The computer has three easy-to-read status icons on the upper-left above the keyboard, and four located on the front of the computer. Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when...
Page 19 - Launch Keys
Chapter 1 13 Launch Keys Located at the upper-right above the keyboard are four buttons. These buttons are called launch keys. They are designated as the mail, Web browser, Empowering and programmable keys.Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default f...
Page 21 - Using the Keyboard; Lock Keys
Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic ch...
Page 22 - Embedded Numeric Keypad
16 Chapter 1 Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num ...
Page 23 - Windows Keys
Chapter 1 17 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Icon Description Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety...
Page 24 - Hot Keys; Fn
18 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility.To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function ...
Page 26 - The Euro Symbol
20 Chapter 1 The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the...
Page 27 - Function
Chapter 1 21 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external U...
Page 29 - Hardware Specifications and Configurations; Processor
Chapter 1 23 Hardware Specifications and Configurations Processor BIOS System Memory Item Specification CPU type Intel Pentium M processor at 1.6~2.13GHz (Dothan) Core logic Intel 915PM CPU package LGA775 CPU core voltage 0.8~ 1.5V Item Specification BIOS vendor Phneoix BIOS Version S 3C11 BIOS ROM ...
Page 30 - LAN Interface
24 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Please note that the 1GB is still under testing. Slot 1 Slot 2 Total Memory 0MB ...
Page 31 - MiniPCI; Modem Interface
Chapter 1 25 . Modem connector type RJ11 Modem connector location Left panel Mini-Bluetooth Item Specification Controller ICH6-M Interface USB bus MiniPCI Item Specification Controller ICH6-M Data throughput 11M/54M bps Protocol 802.11 a/b/g , 802.11b/g Interface Mini-PCI type 3A Hard Disk Drive Int...
Page 32 - Combo Drive Interface
26 Chapter 1 Voltage tolerance 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5% Combo Drive Interface Item Specification Vendor & model name UJDA-760QT1-A HLDS GCC-4243N Performance SpecificationTransfer rate (KB/sec)(1) Read DVD-ROM DVD-R CD-ROM(2) Write CD-R CD-RW HS-RW US-RW(3) ATAPI Interface PIO mod...
Page 33 - Audio Interface; Super Multi Interface
Chapter 1 27 Transfer rate (KB/sec)(1) Read DVD-ROM CD-ROM DVD-Video DVD-R DVD-RW DVD-RAM DVD+R DVD+R DL DVD+RW CD-R/RW/ROM CD-DA(DAE) CD-DA(Audio out)/CD-I/ Video CD(2) Write CD-R CD-RW HS-RW US-RW DVD-R DVD-RW DVD+R DVD+R DL DVD+RW DVD-RAM (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode 8X CA...
Page 34 - Video Interface
28 Chapter 1 Compatibility Microsoft PC99/2001, AC97 2.3 & WHQL/WLP2.0 Power support Digital: 3.3VAnalog: 3.3V/5.0V Sampling rate Up to 96 KHz Sound Quality Max. 100dB Internal speaker / Quantity Yes / 2 Video Interface Item Specification Chipset ATI M26 with 128MB VRAM package 708 PCBGA interfa...
Page 36 - LCD Inverter
30 Chapter 1 Active Area (mm) 331.38(H)x207.1125(V) 331.38(H)207.11(V) Display resolution (pixels) Wide SXGA(1680x1050) Wide SXGA(1680x1050) Pixel Pitch 0.19725(H)x0.19725(v) 0.19725(H)x0.19725(v) Pixel Arrangement RGB vertical stripe RGB vertical stripe Display Mode Normally white Transmissive&...
Page 37 - System Power Management
Chapter 1 31 Inrush current 220A@240VAC/50Hz(hot start)220A@100VAC/60Hz(cold start) Efficiency 85% (Min), 88%(Typical) with the AC input set at the normal voltage. System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) ...
Page 38 - BIOS Setup Utility; System Utilities; Chapter 2
Chapter 2 32 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
Page 39 - Navigating the BIOS Utility
33 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: ! To choose a menu, use the cursor left/right keys ( zx ). ! To choose a parameter, use the cursor up/down keys ( wy ). ! To change the value of a pa...
Page 40 - Information
Chapter 2 34 Information Parameter Description HDD Model Name This field displays the model name of HDD installed on Primary IDE master. The system can automatically detect the hard disc model name. If there is no hard disc drive or unknown type, this field would display “None”. HDD Serial Number Th...
Page 41 - boldface
35 Chapter 2 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. The table below describes ...
Page 42 - Enabled
Chapter 2 36 NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases. Quiet Boot Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or e...
Page 43 - Advanced
37 Chapter 2 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description O...
Page 44 - Security
Chapter 2 38 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Boot Item Specific Help Supervisor Password Is: Clear User Password Is: Clear HDD Master ID: [Enter] Set Supervisor Passwor...
Page 45 - Setting a Password; Clear
39 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
Page 46 - Removing a Password; without; Changing a Password
Chapter 2 40 After setting the password, the computer sets the User Password parameter to “Set”. 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the ...
Page 48 - Boot
Chapter 2 42 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Item Specifi...
Page 49 - Exit; Main Advanced Security Boot
43 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ...
Page 50 - BIOS Flash Utility; Crisis Recovery
Chapter 2 44 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ! New versions of system programs ! New features or options ! Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis...
Page 51 - Chapter 3; Machine Disassembly and Replacement
Chapter 3 45 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic discharge ! Small Philips scr...
Page 52 - General Information; Before You Begin
46 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE...
Page 53 - Disassembly Procedure Flowchart
Chapter 3 47 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remo...
Page 54 - Screw List
48 Chapter 3 Screw List Item Description Acer part No. A SCREW M2.0*2.5-I(NI)(NYLOK) 86.A03V7.012 B SCREW I2.5*4M-BKAGHY(M2.5L4) 86.T25V7.013 C SCREW M2.5*6-I(BNI)(NYLOK) 86.T25V7.012 D SCREW M2.5*3-I(NI,NYLOK) 86.T23V7.010 E SCREW M2.5*7-I(NI,NYLOK) 86.T25V7.008 F SCREW NUT IO EA1(MBEA1001,REV3B) 8...
Page 55 - Removing the Battery Pack
Chapter 3 49 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack.
Page 56 - Removing the HDD Module
50 Chapter 3 Removing the HDD Module and the miniPCI Removing the HDD Module 1. Remove two screws that secure the HDD cover. 2. Remove the HDD cover. 3. Remove the two screws that secure the HDD. 4. Holding the mylar and pull the HDD module out of the main unit. . Removing the Memory 1. Remove the t...
Page 58 - Disassembling the Main Unit into Upper Case and Lower Case
52 Chapter 3 Disassembling the Main Unit into Upper Case and Lower Case 1. Remove the two screws that secure the left and right hinge cover. 2. Remove the left and right hinge cover.Detach the right and the left hinge cover form the main unit. . 3. Remove the three screws on the rear of the main uni...
Page 60 - Disassembling the Lower Case
54 Chapter 3 Disassembling the Lower Case 1. Remove the ODD from the lower case. 2. Disconnect the right speaker cable from USB cable and disconnect the USB cable from the mainboard. 3. Remove the two screws that secure the USB module. 4. Remove the USB module from the lower case. 5. Disconnect the ...
Page 63 - Disassembling the LCD Module and Upper Case
Chapter 3 57 Disassembling the LCD Module and Upper Case 1. Disconnect the LCD cable from the power board. 2. Remove the two screws that secure the power board. 3. Remove another four screws that secure the power board. 4. Remove the power board from the upper case. 5. Tear off the mylar on the touc...
Page 66 - Disassembling the LCD Module
60 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Then remove the four screws tightening the LCD bezel. 3. Detach the LCD bezel from the LCD module. 4. Then turn the LCD bezel over and remove the microphone. 5. Tear off the type fastening the inverter cable then di...
Page 68 - Disassembling the External Modules; Disassembling the ODD Module
62 Chapter 3 Disassembling the External Modules Disassembling the ODD Module 1. Remove the two screws holding the ODD bracket on one side. 2. Remove the two screws holding the ODD bracket on the other side. 3. Remove another two screws on the rear side. 4. Slide the ODD bracket out of the ODD module...
Page 69 - Troubleshooting; Chapter 4
Chapter 4 63 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in a...
Page 70 - System Check Procedures; External Diskette Drive Check
64 Chapter 4 System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD...
Page 71 - Power System Check
Chapter 4 65 Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then...
Page 72 - Check the Battery Pack; Touchpad check
66 Chapter 4 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat t...
Page 74 - Index of Error Messages; Error Message List
68 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check” on page 64 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real ...
Page 76 - Phoenix BIOS Beep Codes
70 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 07h Disable shadow and execute code from the ROM. 08h Initialize chipset with initial POST values 09h Set IN POST fla...
Page 80 - Indicator-Related Symptoms; Power-Related Symptoms
74 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the ...
Page 81 - PCMCIA-Related Symptoms; Memory-Related Symptoms; Speaker-Related Symptoms; Power Management-Related Symptoms
Chapter 4 75 Battery can’t be charged or discharged See “Check the Battery Pack” on page 66. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Mai...
Page 82 - Peripheral-Related Symptoms
76 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer...
Page 84 - Intermittent Problems
78 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists...
Page 85 - Undetermined Problems
Chapter 4 79 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defec...
Page 87 - Jumper and Connector Locations; Chapter 5
Chapter 5 80 Top View ˄ˁʳ ˧̂̃ʳ˦˼˷˸ʳ ʳ Jumper and Connector Locations Chapter 5
Page 89 - Main Board Layout
Page 91 - Chapter 6
Chapter 6 84 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 8100 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should ch...
Page 92 - Exploded Diagram
Page 93 - Item List
Chapter 6 86 Item List Item Description 1 IVC MODULE PM2 (8-20V, V=700V, REV : A1A) 2 HINGE COVER-L 3 ZF1 15.4 LCD COVER ASSY 4 LCD LTN154P1-L02(15.4”, WSXGA)STN B/S 5 HINGE-L 6 HINGE-R 7 ZF1 15.4 LCD BEZEL ASSY 8 LCD-RUBER-UP 9 K/B MODULE(UI) ZF1(AEZF1TNR,REV3A) 10 TOP SUB ASSY 11 ZF1 CHARGER/B ASS...
Page 94 - FRU List
87 Chapter 6 FRU List TravelMate 8100 FRU List Picture No. Partname And Description Part Number Adapter ADAPTER 65W 3 PIN DELTA SADP-65KB AP.06501.005 ADAPTER 65W 3 PIN LITE-ON PA-1650-02Q2 19V AP.06503.006 Battery BATTERY SANYO LI-ION 4S2P 4.8A 4UR18650F-2-QC-ZF1 BT.00803.006 BATTERY SIMPLO LI-ION ...
Page 102 - Model Definition and Configuration; Appendix A
Appendix A 95 TravelMate 8100 Series Model Number CPU LCD Memory HDD(GB) ODD BT Wireless LAN 8105WLMi PM770 15.4" WSXGA+ SOII512MB*2 80GB (5400rpm) 8x DVD-SMulti (DL) FoxcoMo+WNCUSBT Intel2915ABG(SKU1) 8104WLMi PM760 15.4" WSXGA+ SOII512MB*2/SOII256MB*2 80GB/100GB (5400rpm) 8x DVD-SMulti (DL...
Page 103 - Test Compatible Components; Appendix B
Appendix B 96 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding c...
Page 104 - Microsoft
97 Appendix B Microsoft ® Windows ® XP Pro Environment Test Item Specifications CPU Dothan CPU 2.13 Dothan CPU 2.0A Dothan CPU 1.86 Dothan CPU 1.73 Dothan CPU 1.6B LCD SAMSUNG, LTN154P1-L02, 185nits, 185nits/25ms/CR300 HITACHI, TX39D99VC1FAA, 185nits, 185/50/200 LG, LP154W02-B1K1, 185 nits Memory DD...
Page 106 - Online Support Information; Appendix C
Appendix C 99 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our we...
