Page 2 - Acer is a registered trademark of Acer Incorporated.
Copyright Copyright * 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, c...
Page 3 - Chapter 1; Overview; Performance; System Specifications; C h a p t e r 1
Chapter 1 1-1 Overview This computer was designed with the user in mind. Here are just a few of its many features: Performance • Intel Pentium® II processor or Intel Pentium® processor with MMX™ technology • 64-bit main memory and external (L2) cache memory • Large LCD display and PCI local bus vide...
Page 4 - Expansion
1-2 EXTENSA 700/710 Service Guide • Sleek, smooth and stylish design • Full-sized keyboard • Wide and curved palm rest • Ergonomically-centered touchpad pointing device Expansion • CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) with ZV (Zoomed Video) port support • Mini dock...
Page 5 - System Status Indicators
Chapter 1 1-3 System Status Indicators The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like scr...
Page 7 - Note: If you want to use an external PS/2 mouse, first enable the; Activating Hot Keys; other key in the hot key combination.
Chapter 1 1-5 Note: If you want to use an external PS/2 mouse, first enable the touchpad, connect the external PS/2 mouse, then disable the touchpad if necessary. Activating Hot Keys When activating hot keys, press and hold the first key Fn before pressing the other key in the hot key combination. F...
Page 8 - Hardware Configuration and Specification; Memory Address Map
1-6 EXTENSA 700/710 Service Guide Hardware Configuration and Specification Memory Address Map Address Range Definition Function 000000-09FFFF 640 KB memory Base memory 0A0000-0BFFFF 128 KB video RAM Reserved 0C0000-0CBFFF Video BIOS Video BIOS 0F0000-0FFFFF 64 KB system BIOS System BIOS 100000-top l...
Page 9 - DMA channel default assignment
Chapter 1 1-7 IRQ15 CD-ROM driver DMA channel default assignment Channel Default setting mode DRQ/DACK0 8-bit DRQ/DACK1 ECP 8-bit DRQ/DACK2 Floppy 8-bit DRQ/DACK3 Fast Infrared 8-bit DRQ/DACK5 not use 16-bit DRQ/DACK6 not use 16-bit DRQ/DACk7 not use 16-bit I/O address map Address Drvice 000-00F DMA...
Page 11 - DIMM Memory Combinations; System Memory
Chapter 1 1-9 Onboard memory size 0MB DIMM socket number 2 sockets (2 banks) Supported memory size per DIMM 16/32/64 Supported maximum memory size 128MB (64MB x 2) Supported DIMM type Synchronous DRAM Supported DIMM Speed SDRAM: With SPD, no parity Supported DIMM voltage 3.3V Supported DIMM package ...
Page 13 - Parallel Port
Chapter 1 1-11 Parallel Port Item Specification Parallel port controller NS PC97338 Number of parallel ports 1 Location Rear side Connector type 25-pin D-type Parallel port function control Enable/Diable by BIOS Setup ECP support Yes (set by BIOS setup) Selectable ECP DMA channel (in BIOS Setup) DMA...
Page 15 - Keyboard
Chapter 1 1-13 Support modem protocol V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line Modem connector type RJ11 Modem connector location Back side Keyboard Item Specification Keyboard controller M38867 Keyboard...
Page 16 - HDD
1-14 EXTENSA 700/710 Service Guide Drive Format Capacity (MB) 2160 3240 4090 Bytes per sector 512 512 512 Logical heads 16 16 16 Logical sectors 63 63 63 Drive Format Logical cylinders 6225 3154 7944 Physical read/write heads 4 5 6 Disks 2 3 3 Spindle speed (RPM) 4000 4000 4000 Performance Specifica...
Page 17 - Battery
Chapter 1 1-15 Battery Item Specification Vendor & model name Sony BTP-1431 Battery Type Li-ion Pack capacity (mAH) 3000 Cell voltage (V) 3.6 Number of battery call 8 Package configuration 2P-4S Package voltage (V) 14.4V Charger Item Specification Vendor & model name T62.085.C.00 Input volta...
Page 18 - LCD
1-16 EXTENSA 700/710 Service Guide DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. OVP (Over Voltage Protection, V) ...
Page 19 - AC Adapter
Chapter 1 1-17 Optical Specification Contrast ration 50 (typ) 100 (typ) 100 (typ) Brightness (cd/m2) 70 (typ) 70 (typ) 100 (typ) Brightness control keyboard hotkey keyboard hotkey keyboard hotkey Contrast control keyboard hotkey None None Electrical Specification Supply voltage for LCD display (V) 3...
Page 21 - Chapter 2; BIOS; following conditions:; System Utility; C h a p t e r 2
Chapter 2 2-1 BIOS The flash Memory Update: The flash memory update is required for the following conditions: • New versions of system programs • New features or options Create a bootable diskette C:\Sys A: Copy flash utility & new versions BIOS to the diskette, then boot from diskette driver. A...
Page 22 - Main; Boot Device Priority:; Press Enter to access the Boot Device Priority submenu.
2-2 EXTENSA 700/710 Service Guide Main Floppy Disk A: Selects the floppy disk drive type. Options: 1.44 MB, 3½” or Disabled. Boot Device Priority: Press Enter to access the Boot Device Priority submenu. Speaker: Enables or disables the internal speakers on boot-up. You can override this by toggling ...
Page 23 - Hard Disk 0 Submenu
Chapter 2 2-3 LCD and an external display device if one is connected. Options: Auto or Both Mic-In/Line-In: Sets the function of the microphon-in/line-in jack. Options: Mic-in or Line-in Hard Disk 0 Submenu Type: Sets the hard disk type. Options: Auto, User or NoneMulti-Sector Transfers: BIOS Setup ...
Page 24 - Advanced; Output only
2-4 EXTENSA 700/710 Service Guide Advanced Serial Port: Enables or disabled the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I/O address of the serial port. Options: 3F8, 2F8, 3E8 or 2E8 Interrupt: Sets the interrupt request of the serial port. Options: IRQ4, ...
Page 25 - Security; User Password is
Chapter 2 2-5 Security User Password is When set, this password protects the computer and this Setup Utility from unauthorized entry. When Password on boot and/or Password check during Resume is enabled, you need to enter this password to continue operation. Before setting the user password, you nee...
Page 26 - Power Saving; Heuristic Power Management
2-6 EXTENSA 700/710 Service Guide Power Saving Heuristic Power Management Enables or disables heuristic power management. See “Power Management Modes” on page 40 for more information on power management modes Options: Enabled or Disabled Display Always On When enabled, the computer display is always...
Page 27 - Sets the time the computer resumes at if Resume on Alarm is enabled.; Battery Low Warning Beep:; Enabled or Disabled; Exit; Saves any changes made, exits the Setup utility and reboots.; Discard Changes & Exit; Discards any changes made, exits the Setup utility and reboots.
Chapter 2 2-7 Resume Time Sets the time the computer resumes at if Resume on Alarm is enabled. Format: HH:MM:SS (hour:minute:second) Wake On LAN: When enabled, the computer wakes up from standby mode if the computer is accessed through the network. Consult your network administrator for details. Opt...
Page 28 - Get Default Values; Resets all parameters to their factory-default values.; Load Previous value; Saves any changes made.; Display Standby Mode
2-8 EXTENSA 700/710 Service Guide Get Default Values Resets all parameters to their factory-default values. Load Previous value Disregards any changes made in the current session and reloads their previous values. Save Changes Saves any changes made. Heuristic Power Management This computer has a bu...
Page 30 - Hibernation Mode
2-10 EXTENSA 700/710 Service Guide • The buzzer beeps • The Standby indicator lights Note: Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained. To leave Standby mode and return to normal mode: • Press any key • Move the active pointing device (in...
Page 31 - To exit Hibernation mode, press the power switch. The computer also
Chapter 2 2-11 To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched. The computer also resumes via the network if the Wake On LAN parameter is enabled. Note: Do not change any devices (such as add memory or swap hard...
Page 32 - Advanced Power Management
2-12 EXTENSA 700/710 Service Guide Advanced Power Management This computer supports the APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its...
Page 33 - PhDISK; Syntax
Chapter 2 2-13 PhDISK The PhDISK utility allows your computer to enter hibernation mode. Before entering hibernation mode, your computer saves all necessary computer information into a file or partition created by PhDISK, then shuts off power to all system components. On the next startup, the comput...
Page 35 - Chapter 3; Machine Disassembly; C h a p t e r 3
Chapter 3 3-1 This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-bladed screwdriver • Phi...
Page 37 - Installing Memory; Disassembling the DIMM module:; Disassembling the modem board; Remove the modem board by removing the screw.
Chapter 3 3-3 Installing Memory Disassembling the DIMM module: 1. To remove the DIMM module, remove the screw from the DIMM cover. 2. Use a tweezers to remove the cover. 3. Use a flat-bladed screwdriver to push out the locks at both sides of the DIMM socket. 4. Remove the DIMM module. Disassembling ...
Page 39 - Removing the battery pack:; and slide the cover out.
Chapter 3 3-5 Removing the battery pack: 1. To remove the battery pack, press the battery compartment cover latch and slide the cover out. 2. Pull out the battery pack. 3. To reinsert the battery pack, slide in the battery pack. 4. And slide the battery compartment cover into its place. Disassemblin...
Page 40 - Removing the keyboard; Remove the hinge cover by sliding it out.
3-6 EXTENSA 700/710 Service Guide Removing the keyboard 1. Remove the hinge cover by sliding it out. 2. Remove the middle cover by using a flat-bladed screwdriver to release the latches. 3. Lift the cover to remove 4. Replace the middle cover. 5. The latches of the middle cover and the upper case mu...
Page 41 - Removing the Display Module; Disconnect the LED cable from the main board at CN13.; Removing the heat sink:
Chapter 3 3-7 Removing the Display Module 1. Disconnect the LED cable from the main board at CN13. 2. Remove the 2 screws of the LCD FPC cable. 3. Disconnect the LCD FPC cable from the motherboard at CN12. 4. Disconnect the internal microphone power cable on CN9 of the main board. 5. Remove the 2 sc...
Page 43 - Disassembling the CPU:
Chapter 3 3-9 6. To separate the left channel speaker from the upper case, release the speaker cable from it’s latch. Disassembling the CPU: 1. Remove the 7 screws on the CPU heat sink. 2. Remove the CPU heat sink. 3. Lift the MMO CPU module up and remove. 4. Disconnect the IMM CPU module at U22. 5....
Page 44 - Disassembling the lower case:
3-10 EXTENSA 700/710 Service Guide Disassembling the lower case: 1. Remove the main board from the lower case. 2. Disconnect the DC-DC charger board from the main board at CN24 and CN21. 3. Remove the IDE card from the main board at CN30. 4. Remove the 4 screws on the PCMCIA card. 5. Lift the PCMCIA...
Page 45 - Disassembling the LCD:
Chapter 3 3-11 Disassembling the LCD: 1. Remove the 5 screws on the display bezel. 2. Pull out the LCD bezel carefully. 3. Remove the internal microphone from the display panel. 4. Remove the 2 screws located at either side of the LED board. 5. Lift off the LED board from the display. 6. Remove the ...
Page 47 - Chapter 4; Use the following procedure as a guide for computer problems.; Troubleshooting; C h a p t e r 4
Chapter 4 4-1 Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non- Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detai...
Page 48 - Diskette Drive Checkout
4-2 EXTENSA 700/710 Service Guide Diskette Drive Checkout Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause dama...
Page 49 - Keyboard or Auxiliary Input Device Checkout
Chapter 4 4-3 2. Replace the CD-ROM drive. 3. Replace the IDE board. 4. Replace the Main board. Keyboard or Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that...
Page 51 - Power System Checkout; Checking the AC Adapter:
Chapter 4 4-5 Flash Memory Update: The flash Memory Update: The flash memory update is required for the following conditions: • New versions of system programs • New features or options Power System Checkout To verify the symptom of the problem, power on the computer using each of the following powe...
Page 52 - Checking Operational Charging:; Checking the Battery Pack:
4-6 EXTENSA 700/710 Service Guide : If the voltage is not correct, replace the AC Adapter. If the voltage is within the range, do the following: • Replace the Main board. • If the problem is not corrected, go to “Undetermined Problems”. • If the voltage is not correct, go to the next step. Note: An ...
Page 53 - Remove the battery pack and measure the voltage between battery; TouchPad Checkout; refer to “Running PQA Diagnostics Program”.
Chapter 4 4-7 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7. See the following figure: If the voltage is still less than +10.0 Vdc after recharging, replace the battery. TouchPad Checkout If the TouchPad does not work, check the c...
Page 54 - Numeric Error Codes; Note: If the system fails after you make changes in the Setup menus,; Numeric error Codes
4-8 EXTENSA 700/710 Service Guide Symptom-to-Spare Part Index The symptom-to-Spare Part index lists the symptoms and errors and their possible causes. The most likely cause is listed first. Note: Perform the Spare Part replacement or actions in the sequence shown in the “Spare Part/Action” columns. ...
Page 56 - Error Messages; No Beep Symptoms
4-10 EXTENSA 700/710 Service Guide 02F5 DMA Test Failed 1. DIMM2. IMM (CPU board)3. Main board 02F6 Software NMI Failed 1. DIMM2. IMM (CPU board)3. Main board 02F7 Fail-Safe Timer NMI Failed 1. DIMM2. IMM (CPU board)3. Main board Error Messages Symptom / Error Spare Part / Action in Sequence Device ...
Page 58 - Indicator-Related Symptoms; Power-Related Symptoms; PCMCIA-Related Symptoms; Memory-Related Symptoms; Speak-Related Symptoms
4-12 EXTENSA 700/710 Service Guide Indicator-Related Symptoms Symptom / Error Spare Part / Action in Sequence Indicator incorrectly remains off or on, but system runs correctly 1. Reseat the LED board2. LED board3. Main board Power-Related Symptoms Symptom / Error Spare Part / Action in Sequence Pow...
Page 59 - Intermittent Problems
Chapter 4 4-13 Note: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, Po...
Page 60 - Undetermined Problems
4-14 EXTENSA 700/710 Service Guide electrostatic discharge, or software errors. Spare Part replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the Main board in loop mode at least 10 ...
Page 61 - Utility Program Diskette; Setting LCD Panel ID; Follow the steps blew to see the LCD Panel ID:; Setting Thermal Sensor Utility
Chapter 4 4-15 Utility Program Diskette Setting LCD Panel ID There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace a LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Follow the steps blew to...
Page 62 - Running PQA Diagnostics Program; enable tab of the Diagnostic Program Diskette is set to enable.
4-16 EXTENSA 700/710 Service Guide Running PQA Diagnostics Program Note: Before running PQA Diagnostic Program, make sure that the write enable tab of the Diagnostic Program Diskette is set to enable. Press -> or <- to move around the main menu. Press Enter to enable the selected option. The m...
Page 63 - select test items in sequence.; Specify the desired number of tests and press Enter.
Chapter 4 4-17 Auto Test Performs multiple tests of the selected items and AUTO check the select test items in sequence. Note: PCMCIA Diagnostic Supports Manual test only. Do not select PCMCIA Diagnostic in Auto Test. The screen below appears if you select AUTO Test. Specify the desired number of te...
Page 64 - the specified test number.; PQA Diagnostic Program Error Code and Messages
4-18 EXTENSA 700/710 Service Guide The right corner screen information gives you the available function keys and the specified test number. • Space Enables/disables the item • ESC Exits the program • F1 Help • F2 Tests the selected item(s) • Enter Opens the available suboptions • Test Times Indicate...
Page 65 - Chapter 5; Top View; Jumpers and Connectors; C h a p t e r 5
Chapter 5 5-1 Top View PCB No. 97143 CN12 LCD Connector CN13 LED Connector CN7 Cover Switch CN8 Left Speaker CN9 MIC CN10 Right Speaker CN5 MIC/Lin-In CN6 Lin Out CN11 PS2 CN18 PS2 mouse GF1 Debug Board CN17 FDD Conector CN19 HDD Conector CN22 Keyboard Connector CN21& CN24 DC/DC & Charger bo...
Page 66 - BottoM View
5-2 EXTENSA 700/710 Service Guide BottoM View CN30 IDE Board Conector 700SG-5.fm Page 2 Thursday, May 28, 1998 3:42 PM
Page 67 - Chapter 6; Spare Parts List; C h a p t e r 6
Chapter 6 6-1 Picture Level Description Part No. ADAPTER ADT 90-264V ADP-60HB700 25.10064.011 BATTERY COVER 1 COVER BATTERY PC 42.47A17.001 1 ASSY BTY PACK LI-ION LIP848NLA 60.47A01.001 CD-ROM 1 700 CD-ROM MODULE 6M.47A01.001 Spare Parts List C h a p t e r 6 700SG-6.fm Page 1 Monday, June 8, 1998 1:...
Page 83 - LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer
Chapter 6 6-17 LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use. LEVEL 2 : Stands for subassemblies of FRUs and CRUs which are for component level service repair use 1 TOUCH PAD SYNAPTICS/TM4-220 56.1748A.001 1 ASSY TOUCH P...
Page 85 - Appendix A; 00 Model Number Define; Model Definition; A p p e n d i x A
Appendix A A-1 700 Model Number Define Model Number LCD CPU Memory HDD Battery 700DX 12.1” SCC Tillamook-200 32MB 2.1GB Li-Ion 700T 12.1” TFT PII-233 32MB 2.1GB Li-Ion 710DX 12.1” SCC PII-233 32MB 2.1GB Li-Ion 710T 12.1” TFT PII-233 32MB 3.2GB Li-Ion 710TE 13.3” TFT PII-233 32MB 4GB Li-Ion 711TE 13....
Page 87 - Appendix B; System Configuration; Compatibility Test; A p p e n d i x B
Appendix B B-1 System Configuration System Board 700-97143-SD CPU Intel Pentium MMX-166/200/233/266 Intel Pentium II 233/266 Coprocessor On-chip Main Memory 2 DIMM sockets, from 16MB up to 128MB Cache 512KB L2 Cache on IMM System Chip Sets Intel 430TX/82371AB PIIX4EIntel 440TX/82371AB PIIX4E System ...
Page 88 - Microsoft Windows 95; Application packages test; OA kit test
B-2 EXTENSA 700/710 Service Guide Microsoft Windows 95 Application packages test OA kit test Env. Application name Version Vendor Test result Windows 95 Office Professional V7.0 Microsoft Pass Word PowerPoint Excel Access Schedule Communication test Env. Application name Version Vendor Test result W...
Page 89 - Chapter B; CD title
Chapter B B-3 Music The great fantasy adventure album Pass Super bass sound Pass 3 dimensional sound Pass High resolution Pass Music highlights Pass Game Diabb Pass KKND Pass Tomb raider Pass Mercer mayer’s just grandma and me Pass Total annihilation Pass Microsoft golf Pass Virtua fighter 2 pass Zo...
Page 90 - ATA Drive
B-4 EXTENSA 700/710 Service Guide PCMCIA Card Peripheral devices test ATA Drive Model name Vendor Test result VIPER 170E (170MB) VIPER Pass SunDisk ST72P5 (2.5MB) Seagate Pass SunDisk ST75P5 (5MB) Seagate Pass SunDisk ST710P5 (10MB) Seagate Pass SunDisk ST720P5 (20MB) Seagate Pass ATA flash card FL4...
Page 91 - IDE Drive
Chapter B B-5 DTCA-24090 IDE IBM Pass IDE Drive Device name Bus type Vendor Test result UJDA150 (CD-ROM) IDE (24X) Matsushita Pass MF357H-252MR (LS-120) IDE Mitsubishi Pass Keyboard Device name Type Vendor Test result Acer 6511 PS/2 (104key) Acer Pass Acer 6512 PS/2 (105 key) Acer Pass Acer 6017 (ke...
Page 93 - PCMCIA Ethernet LAN Adapter; PCMCIA Ethernet LAN adapter
Chapter B B-7 PCMCIA Ethernet LAN Adapter PCMCIA Ethernet LAN adapter Test item NW 3.12 NW 4.11 NT 3.51 NT 4.0 Ethernet 3Com Etherlink III PCMCIA (3C589C) v v v v 3Com Etherlink III PCMCIA (3C589D) v v v v D-Link DE-650CT PCMCIA adapter v v v v D-link DE-660 PCMCIA adapter v v v v IBM Ethernet credi...
Page 94 - PCMCIA Modem Card
B-8 EXTENSA 700/710 Service Guide Token-Ring 3Com TokenLink III 16/4 PC card adapter (3C689) v v v v IBM auto 16/4 Credit card adapter v v v v Olicom Token-Ring GoCard V v v v Token-Ring+Modem combo card Olicom OC-2232 GoCard Token-Ring/modem 336 v v v v PCMCIA Modem Card Model name Pass items AT&am...
Page 95 - Driver installed
Chapter B B-9 Motorola montana 28.8 modem/fax • Driver installed • Phone Dialer • Hyper Terminal • Dial-Up Networking Xircom credit card modem 33.6 (CM-33) TDK CyberExpress 3000 V.34 data/fax modem TDK DF2814 V.34 fax/modem USRobotics sportster 28.8 fax/modem USR megahertz 56K PC card modem XJ1560 Z...
Page 96 - Printer Test; PCMCIA Adapter Test
B-10 EXTENSA 700/710 Service Guide Microsoft Windows 95 (Japanese OSR2.1J) Printer Test Model Name Vendor Test result Laser shot B406GII Canon Pass PCMCIA Adapter Test Model Name Vendor Windows95 Fast-SCSI IBM Pass TDKLan LAK-CD021 TDK Pass IBM ethernet card II IBM Pass SFM020W flash memory 20MB TDK...
Page 97 - Print
Chapter B B-11 Microsoft Windows 95 (Chinese OSR2.1) Print Model Name Vendor Windows95 HPLaserJet5MP HP Pass HPLaserJet6MP HP Pass Monitor Model Name Vendor Windows95 AcerView 56e Acer Pass AcerView 76ie Acer Pass MAG DX15F MAG Pass NEC MultiSync XE15 NEC Pass Mouse Model Name Vendor Windows95 PS/2 ...
