Acer 5730Z/5330 - Manuals
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Manual Acer 5730Z/5330
Summary
II Revision History Please refer to the table below for the updates made on Aspire 5730Z/5330 Series service guide. Date Chapter Updates
III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Your A...
VIII Table of Contents Removing the Middle Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Removing the Heatsink Fan Module . . . . . . . . . . . . . . ...
IX Table of Contents Online Support Information 159 Index 161
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform Intel® Centrino® 2 processor technology, featuring: K Intel ® Core ™ 2 Duo processor* K Intel ® Pentium ® dual-core processor* K Intel ® Celeron ® processor* K Mobile Intel ® GL40/GM45 Express Chipset* K Intel ® W...
4 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description 1 Acer Crystal Eye Web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Power but...
Chapter 1 5 Closed Front View 11 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 12 Microphone Internal microphone for sound recording. 13 Keyboard For entering data into your computer. 14 Empowering key Launch Acer Empowering Technology 1 Acer PureZone Two internal s...
Chapter 1 7 Rear View 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.Note: Insert a paper clip to the emergency eject...
8 Chapter 1 Bottom View Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery for removal. 4 Memory compartment Houses the computer's main memory. 5 Hard disk bay Houses the computer's hard d...
Chapter 1 9 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch B...
Chapter 1 11 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...
12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...
Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fu...
Chapter 1 15 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities: NOTE: The following content is for general ref...
16 Chapter 1 Empowering Technology password You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Pas...
Chapter 1 17 Acer eAudio Management (only for certain models) Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel audio output from the speakers fitted to your ...
18 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology progra...
Chapter 1 19 Battery status 1. The quick menu shows the remaining battery life based on current usage. 2. You can also launch the Acer ePower Management application and refer to the Battery status panel located just below the power plans. 3. Click the Battery tab to view remaining battery life, batt...
20 Chapter 1 If you set a different password to encrypt a file, but you forgot the encryption password, you can use the Master Password to decrypt the file. NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the Master Password ...
22 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical user interface for navigation. K Prints and saves hardware specifications. K Lets ...
Chapter 1 23 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, pow...
24 Chapter 1 Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Setti...
26 Chapter 1 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Item Specification CPU type Intel® Core™2 Duo Mobile Processor P8400 (2.26G), P8600 (2.4 G), P9500 (2.53G), T9400 (2.53G), T9600 (2.8G) Core logic Mobil...
Chapter 2 33 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
34 Chapter 2 Navigating the BIOS Utility There are five menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, press F5 or ...
Chapter 2 35 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...
36 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S p...
38 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l...
Chapter 2 39 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
42 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i ...
Chapter 2 43 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Disca...
44 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis ...
Chapter 2 45 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...
Chapter 3 47 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...
48 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...
Chapter 3 49 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...
50 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide the battery release latch to the release position to pop out the battery pack, then remove the battery pack from the main unit.
Chapter 3 51 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it.
52 Chapter 3 2. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 50. 2. Remove the four captive screws and the six screws (A) on the lower cover. Step Size (Quantity) Color Torque 1~6 M2.5 x L8 (6) Black 3.0 kgf-cm
Chapter 3 53 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52.. 3. Push out the latches on both sides of the DIMM socket to...
54 Chapter 3 4. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Remove the white antenna cable that is taped to the WLAN board module.
56 Chapter 3 6. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Remove t...
58 Chapter 3 7. Remove the two screws (D) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. Step Size (Quantity) Color Torque 1~2 M3 x L4 (2) ...
Chapter 3 61 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L8 Black 86.00E34.738 C M2 x L3 Silver 86.9A522.3R0 E M2.5 x L10 Silver 86.00F84.73A G M2 x L4 Black 86.00A02.140 H M2 x L3 Black 86.9A552.3R0 M A I N U N I T K E Y B O A R D M A I ...
62 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 50. 2. Use a plastic screw driver to pry loose the side of the middle cover. 3. Carefully pry loose the middle cover from the latches securing it and remove the middle cover.
Chapter 3 63 Removing the Keyboard 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Middle Cover” on page 62. 3. Push down on the lock and release the latches securing the keyboard to the upper case. 4. Carefully pry loose the keyboard and turn it over on the touchpad area.
64 Chapter 3 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Disconnect the heatsink fan connector from the main board.
Chapter 3 65 4. Remove the one screw (C) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU Heatsink Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. See “Removing the Heatsink Fan Module” on...
66 Chapter 3 4. Remove the four screws securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. See “Removing the Heatsink Fan Module” on page 64. 4. See...
Chapter 3 67 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the LCD Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard ...
70 Chapter 3 13. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on...
Chapter 3 73 19. Turn the unit over and remove the three screws (G) from the top panel. 20. Gently remove the upper case from the lower case. Removing the LED Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy c...
Chapter 3 75 18. Remove the one screw (C) securing the LED board. 19. Remove the LED board from the upper cover. Removing the Speaker Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See ...
Chapter 3 77 18. Release the speaker cable from the latches. 19. Remove the speaker module from the upper case. Removing the Touchpad Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See ...
80 Chapter 3 20. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. Se...
82 Chapter 3 18. Disconnect the cable from the modem board. Removing the Main Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing t...
84 Chapter 3 20. Carefully remove the main board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the D...
86 Chapter 3 Removing the Bluetooth Modules 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the DIMM” on page 53. 6. See “Removing th...
Chapter 3 87 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2.5 x L6 Black 86.00E12.536 F M2 x L4 Silver 86.00C07.220 L C D M O D U L E L C D B E Z E L B x 4 L C D A S S E M B L Y L E F T L C D B R A C K E T F x 2 R I G H T L C D B R A C K E T...
88 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the WLAN Board Modules” on page 54. 6. See “Remov...
Chapter 3 89 12. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. Removing the LCD panel with the Brackets 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Remo...
90 Chapter 3 11. Disconnect the cable from the web camera. 12. Remove the five screws (5 x B) securing the LCD module. 13. Remove the LCD with the brackets from the back cover. Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 50. Step Size (Quantity) Color Torque ...
Chapter 3 93 14. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removi...
94 Chapter 3 Removing the Antennas 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the WLAN Board Modules” on page 54. 6. See “Removi...
Chapter 3 95 13. Remove the left and right antenna cables together with the tapes holding them in place. NOTE: There is no need to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on pa...
Chapter 4 97 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail ...
98 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can c...
100 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...
Chapter 4 101 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...
Chapter 4 103 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...
106 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...
Chapter 4 115 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...
116 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...
Chapter 5 117 Top and Bottom View Jumper and Connector Locations Chapter 5
Chapter 5 119 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5730Z/5330 Series. Aspire 5730Z/5330 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for...
120 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing ...
Chapter 6 121 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5730Z/5330 Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most ...
Appendix A 130 Aspire 5730Z/5330 Series Model RO Country Acer Part no Description CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wireless LAN Blueto oth VOIP Phone AS5730-732G16Mn EMEA Germany LX.AUP0X.001 AS5730-732G16Mn VHP32ATDE1 MC UMACE 2*1G/160/6L/5R/CB_n2_0.3D_HG_DE13 C2DP7350 N15.4WXGAG8 SO1GBII6 SO1G...
Appendix B 155 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...
156 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Projector Dell 3300MP US...
Appendix C 159 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...
161 A AFLASH Utility 44 Antennas 94 Audio 30 B Battery Pack 50 BIOS 26 vendor 26 Version 26 BIOS Utility 33–44 Navigating 34 Onboard Device Configuration 39 Security 37, 38 System Security 43 Board Layout Top View 117 brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CP...
User Manual Acer 5730Z/5330
Summary
II Revision History Please refer to the table below for the updates made on Aspire 5730Z/5330 Series service guide. Date Chapter Updates
III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Your A...
VIII Table of Contents Removing the Middle Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Removing the Heatsink Fan Module . . . . . . . . . . . . . . ...
IX Table of Contents Online Support Information 159 Index 161
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform Intel® Centrino® 2 processor technology, featuring: K Intel ® Core ™ 2 Duo processor* K Intel ® Pentium ® dual-core processor* K Intel ® Celeron ® processor* K Mobile Intel ® GL40/GM45 Express Chipset* K Intel ® W...
4 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description 1 Acer Crystal Eye Web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Power but...
Chapter 1 5 Closed Front View 11 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 12 Microphone Internal microphone for sound recording. 13 Keyboard For entering data into your computer. 14 Empowering key Launch Acer Empowering Technology 1 Acer PureZone Two internal s...
Chapter 1 7 Rear View 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.Note: Insert a paper clip to the emergency eject...
8 Chapter 1 Bottom View Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery for removal. 4 Memory compartment Houses the computer's main memory. 5 Hard disk bay Houses the computer's hard d...
Chapter 1 9 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch B...
Chapter 1 11 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...
12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...
Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fu...
Chapter 1 15 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities: NOTE: The following content is for general ref...
16 Chapter 1 Empowering Technology password You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Pas...
Chapter 1 17 Acer eAudio Management (only for certain models) Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel audio output from the speakers fitted to your ...
18 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology progra...
Chapter 1 19 Battery status 1. The quick menu shows the remaining battery life based on current usage. 2. You can also launch the Acer ePower Management application and refer to the Battery status panel located just below the power plans. 3. Click the Battery tab to view remaining battery life, batt...
20 Chapter 1 If you set a different password to encrypt a file, but you forgot the encryption password, you can use the Master Password to decrypt the file. NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the Master Password ...
22 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical user interface for navigation. K Prints and saves hardware specifications. K Lets ...
Chapter 1 23 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, pow...
24 Chapter 1 Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Setti...
26 Chapter 1 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Item Specification CPU type Intel® Core™2 Duo Mobile Processor P8400 (2.26G), P8600 (2.4 G), P9500 (2.53G), T9400 (2.53G), T9600 (2.8G) Core logic Mobil...
Chapter 2 33 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
34 Chapter 2 Navigating the BIOS Utility There are five menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, press F5 or ...
Chapter 2 35 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...
36 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S p...
38 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l...
Chapter 2 39 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
42 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i ...
Chapter 2 43 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Disca...
44 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis ...
Chapter 2 45 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...
Chapter 3 47 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...
48 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...
Chapter 3 49 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...
50 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide the battery release latch to the release position to pop out the battery pack, then remove the battery pack from the main unit.
Chapter 3 51 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it.
52 Chapter 3 2. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 50. 2. Remove the four captive screws and the six screws (A) on the lower cover. Step Size (Quantity) Color Torque 1~6 M2.5 x L8 (6) Black 3.0 kgf-cm
Chapter 3 53 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52.. 3. Push out the latches on both sides of the DIMM socket to...
54 Chapter 3 4. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Remove the white antenna cable that is taped to the WLAN board module.
56 Chapter 3 6. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Remove t...
58 Chapter 3 7. Remove the two screws (D) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. Step Size (Quantity) Color Torque 1~2 M3 x L4 (2) ...
Chapter 3 61 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L8 Black 86.00E34.738 C M2 x L3 Silver 86.9A522.3R0 E M2.5 x L10 Silver 86.00F84.73A G M2 x L4 Black 86.00A02.140 H M2 x L3 Black 86.9A552.3R0 M A I N U N I T K E Y B O A R D M A I ...
62 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 50. 2. Use a plastic screw driver to pry loose the side of the middle cover. 3. Carefully pry loose the middle cover from the latches securing it and remove the middle cover.
Chapter 3 63 Removing the Keyboard 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Middle Cover” on page 62. 3. Push down on the lock and release the latches securing the keyboard to the upper case. 4. Carefully pry loose the keyboard and turn it over on the touchpad area.
64 Chapter 3 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. Disconnect the heatsink fan connector from the main board.
Chapter 3 65 4. Remove the one screw (C) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU Heatsink Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. See “Removing the Heatsink Fan Module” on...
66 Chapter 3 4. Remove the four screws securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Cover” on page 52. 3. See “Removing the Heatsink Fan Module” on page 64. 4. See...
Chapter 3 67 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the LCD Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard ...
70 Chapter 3 13. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on...
Chapter 3 73 19. Turn the unit over and remove the three screws (G) from the top panel. 20. Gently remove the upper case from the lower case. Removing the LED Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy c...
Chapter 3 75 18. Remove the one screw (C) securing the LED board. 19. Remove the LED board from the upper cover. Removing the Speaker Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See ...
Chapter 3 77 18. Release the speaker cable from the latches. 19. Remove the speaker module from the upper case. Removing the Touchpad Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See ...
80 Chapter 3 20. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. Se...
82 Chapter 3 18. Disconnect the cable from the modem board. Removing the Main Board 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing t...
84 Chapter 3 20. Carefully remove the main board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the D...
86 Chapter 3 Removing the Bluetooth Modules 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the DIMM” on page 53. 6. See “Removing th...
Chapter 3 87 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2.5 x L6 Black 86.00E12.536 F M2 x L4 Silver 86.00C07.220 L C D M O D U L E L C D B E Z E L B x 4 L C D A S S E M B L Y L E F T L C D B R A C K E T F x 2 R I G H T L C D B R A C K E T...
88 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the WLAN Board Modules” on page 54. 6. See “Remov...
Chapter 3 89 12. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. Removing the LCD panel with the Brackets 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Remo...
90 Chapter 3 11. Disconnect the cable from the web camera. 12. Remove the five screws (5 x B) securing the LCD module. 13. Remove the LCD with the brackets from the back cover. Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 50. Step Size (Quantity) Color Torque ...
Chapter 3 93 14. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removi...
94 Chapter 3 Removing the Antennas 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on page 51. 3. See “Removing the ExpressCard dummy card” on page 51. 4. See “Removing the Lower Cover” on page 52. 5. See “Removing the WLAN Board Modules” on page 54. 6. See “Removi...
Chapter 3 95 13. Remove the left and right antenna cables together with the tapes holding them in place. NOTE: There is no need to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the SD dummy card” on pa...
Chapter 4 97 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail ...
98 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can c...
100 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...
Chapter 4 101 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...
Chapter 4 103 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...
106 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...
Chapter 4 115 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...
116 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...
Chapter 5 117 Top and Bottom View Jumper and Connector Locations Chapter 5
Chapter 5 119 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5730Z/5330 Series. Aspire 5730Z/5330 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for...
120 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing ...
Chapter 6 121 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5730Z/5330 Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most ...
Appendix A 130 Aspire 5730Z/5330 Series Model RO Country Acer Part no Description CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wireless LAN Blueto oth VOIP Phone AS5730-732G16Mn EMEA Germany LX.AUP0X.001 AS5730-732G16Mn VHP32ATDE1 MC UMACE 2*1G/160/6L/5R/CB_n2_0.3D_HG_DE13 C2DP7350 N15.4WXGAG8 SO1GBII6 SO1G...
Appendix B 155 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...
156 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Projector Dell 3300MP US...
Appendix C 159 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...
161 A AFLASH Utility 44 Antennas 94 Audio 30 B Battery Pack 50 BIOS 26 vendor 26 Version 26 BIOS Utility 33–44 Navigating 34 Onboard Device Configuration 39 Security 37, 38 System Security 43 Board Layout Top View 117 brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CP...
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