Acer 5530 - Manuals
Acer 5530 – Manual, User Manual in PDF format online.
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Manual Acer 5530
Summary
II Revision History Please refer to the table below for the updates made on TravelMate 5530/5230 Series service guide. Date Chapter Updates
III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Your A...
VIII Table of Contents Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . ...
IX Table of Contents Online Support Information 163 Index 165
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform AMD Better By Design program, featuring: K AMD Turion™ 64X2 dual-core processor K AMD Athlon™ 64X2 dual-core processor K Mobile AMD Sempron™ processor K AMD M780G Chipset K Acer InviLink™ 802.11b/g* K Acer InviLin...
4 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description 1 Acer Crystal Eye Web camera for video communication (only for certain models). 2 Acer PureZone Two internal stereo microphones for sound recording (o...
6 Chapter 1 Closed Front View Icon Item Description 1 Latch Locks and releases the lid. 2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Only one card can operate at any given time. 3 Line-in jack Accepts...
Chapter 1 9 Rear View # Icon Item Description 1 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 USB 2.0/ e SATAport Connects to USB 2.0 or eSATA devices(only for certain models).Note: If you plug an eSATA device you will have three USB ports available in the mean time . 3 M...
10 Chapter 1 Bottom View Icon Item Description 1 Hard disk bay Houses the computer's hard disk (secured with screws). 2 Acer DASP (Disk Anti-Shock Protection) Protects the hard disk drive from shocks and bumps (only for certain models). 3 Ventilation slots Enable the computer to stay cool, even afte...
Chapter 1 11 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch ...
12 Chapter 1 Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. K Move your finger across the touchpad (2) to move the cursor. K Press the left (1) and right (4) buttons located beneath the touchpad to perform s...
14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...
Chapter 1 15 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...
16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fu...
18 Chapter 1 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities: NOTE: The following content is for general ref...
Chapter 1 19 Empowering Technology password You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Pas...
20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology progra...
Chapter 1 21 3. Click the Battery tab to view remaining battery life, battery status, and remaining battery life in standby and hibernate modes. Acer eDataSecurity Management (only for certain models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed...
22 Chapter 1 passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords! Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical d...
24 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical user interface for navigation. K Prints and saves hardware specifications. K Lets ...
Chapter 1 25 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, pow...
26 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Prot...
Chapter 1 29 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Item Specification CPU type AMD Turion™ 64X2 dual-core processor, AMD Athlon™ 64X2 dual-core processor, Mobile AMD Sempron™ processor Core logic AMD M78...
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
38 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, press F5 or F...
Chapter 2 39 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...
40 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S p...
42 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l...
Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i ...
Chapter 2 47 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Disca...
48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis ...
Chapter 2 49 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...
Chapter 3 53 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...
54 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...
Chapter 3 55 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...
56 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position. 4. Then remove the battery from the main unit.
Chapter 3 57 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot.
58 Chapter 3 Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again to pop out the PC dummy card. 3. Remove the PC dummy card from the slot.
Chapter 3 59 4. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 56. 2. Remove the six captive screws securing the lower cover.
60 Chapter 3 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59.. 3. Push out the latches on both sides of the DIMM socket to...
Chapter 3 61 4. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna c...
Chapter 3 63 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Remove the one screw (B) securing the hard disk drive module. 4. Using the plastic tab, slide the hard disk drive module away from the connector; lift up t...
64 Chapter 3 5. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. Step Size (Quantity) Color Torque 1~2 M3 x L4 (2) ...
Chapter 3 67 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L3 Silver 86.9A552.3R0 B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 D M2 x L8 Black 86.00E34.738 F M2 x L3 Silver 86.00E13.524 H M2 x L3 Silver 86.00C07.220 M A I N ...
68 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 56. 2. Use a plastic screw driver to pry loose the side of the middle cover. 3. Carefully pry loose the middle cover from the latches securing it and turn it over on the keyboard to gain access to the cable connected t...
Chapter 3 69 Removing the Power Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Middle Cover” on page 68.
Chapter 3 71 Removing the Keyboard 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Middle Cover” on page 68. 3. Remove the two screws (A) securing the keyboard. 4. Carefully pry loose the keyboard and turn it over on the touchpad area. Step Size (Quantity) Color Torque 1~2 M2 x L...
72 Chapter 3 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Disconnect the heat sink fan connector from the main board.
Chapter 3 73 4. Remove the two screws (B) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the Heatsink Fan M...
74 Chapter 3 4. Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower...
Chapter 3 75 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU. 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See “Removi...
76 Chapter 3 3. See “Removing the Heatsink Fan Module” on page 72. 4. See “Removing the CPU and VGA Heatsink Module” on page 73. 5. Remove the two screws (B) securing the VGA board to the main board. 6. Remove the VGA board from the main board. Removing the LCD Module 1. See “Removing the Battery Pa...
78 Chapter 3 11. Remove the two screws (D) from the left and right hinge of the LCD module. 12. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See...
82 Chapter 3 Removing the Speaker Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the DIMM” on page 60. 6. See “Removi...
Chapter 3 83 18. Remove the left and right speaker modules from the upper case. Removing the Launch Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” ...
84 Chapter 3 17. Remove the one screw (1 x A) securing the launch board module. 18. Remove the launch board module from the upper case. Removing the Fingerprint and Touchpad Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC ...
Chapter 3 87 21. Remove the fingerprint board module. 22. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board 1. See “Removing the Battery Pack” on page 56. 2. See “Remo...
Chapter 3 89 19. Disconnect the cable from the modem board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. S...
90 Chapter 3 17. Remove the one screw (B) securing the USB board to the lower case. 18. Lift the USB board and disconnect the cable from USBCN1 on the USB board. Removing the Main Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing th...
Chapter 3 93 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 G M2.5 x L5 Black 86.00F87.735 L C D M O D U L E L C D B E Z E L C x 4 L C D A S S E M B LY L E F T L C D B R A C K E T B x 2...
94 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the WLAN Board Modules” on page 61. 6. Se...
96 Chapter 3 Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the WLAN Board Modules...
Chapter 3 97 12. Remove the LCD with the brackets from the back cover. Removing the FPC Cable 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. ...
Chapter 3 99 13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN Board Modules” on page 61. 4. See “Removing the Keyboard” on page 71. 5. See “Removing the Mi...
100 Chapter 3 10. Remove the four screws (4 x B) securing the left and right LCD brackets to remove the brackets. Removing the Antennas 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN Board Modules” on page 61. 4. See “Removing t...
Chapter 3 101 10. Remove the tapes together holding the antenna in place. NOTE: There is no need to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN ...
Chapter 4 103 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail...
104 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can ...
106 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...
Chapter 4 107 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...
Chapter 4 109 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...
112 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...
Chapter 4 121 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...
122 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...
Chapter 5 123 Top and Bottom View Jumper and Connector Locations Chapter 5
Chapter 5 125 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 5530/5230 Series. TravelMate 5530/5230 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotk...
126 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing ...
Chapter 6 127 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5930/5930Z/5730Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the...
Appendix A 136 TravelMate 5530/5230 Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone AS5051ANWXMi AAP India LX.AV30C.002 AS5051ANWXMi LINPUSIL1 UMAC 1*512/80/6L/5R/CB_bg_0.3C_AN ATMK36 N14.1WXGAG SO512MBII5 N N80GB5.4K NSM8X A...
Appendix B 159 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...
160 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Projector Dell 3300MP US...
Appendix C 163 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...
165 A AFLASH Utility 48 Antennas 100 Audio 33 B Battery Pack 56 BIOS 29 vendor 29 Version 29 BIOS Utility 37–48 Navigating 38 Onboard Device Configuration 43 Security 41, 42 System Security 47 Board Layout Top View 123 brightness hotkeys 16 C caps lock on indicator 11 computer on indicator 11 CPU 74...
User Manual Acer 5530
Summary
II Revision History Please refer to the table below for the updates made on TravelMate 5530/5230 Series service guide. Date Chapter Updates
III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Your A...
VIII Table of Contents Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . ...
IX Table of Contents Online Support Information 163 Index 165
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform AMD Better By Design program, featuring: K AMD Turion™ 64X2 dual-core processor K AMD Athlon™ 64X2 dual-core processor K Mobile AMD Sempron™ processor K AMD M780G Chipset K Acer InviLink™ 802.11b/g* K Acer InviLin...
4 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description 1 Acer Crystal Eye Web camera for video communication (only for certain models). 2 Acer PureZone Two internal stereo microphones for sound recording (o...
6 Chapter 1 Closed Front View Icon Item Description 1 Latch Locks and releases the lid. 2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Only one card can operate at any given time. 3 Line-in jack Accepts...
Chapter 1 9 Rear View # Icon Item Description 1 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 USB 2.0/ e SATAport Connects to USB 2.0 or eSATA devices(only for certain models).Note: If you plug an eSATA device you will have three USB ports available in the mean time . 3 M...
10 Chapter 1 Bottom View Icon Item Description 1 Hard disk bay Houses the computer's hard disk (secured with screws). 2 Acer DASP (Disk Anti-Shock Protection) Protects the hard disk drive from shocks and bumps (only for certain models). 3 Ventilation slots Enable the computer to stay cool, even afte...
Chapter 1 11 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch ...
12 Chapter 1 Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. K Move your finger across the touchpad (2) to move the cursor. K Press the left (1) and right (4) buttons located beneath the touchpad to perform s...
14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...
Chapter 1 15 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...
16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fu...
18 Chapter 1 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities: NOTE: The following content is for general ref...
Chapter 1 19 Empowering Technology password You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Pas...
20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology progra...
Chapter 1 21 3. Click the Battery tab to view remaining battery life, battery status, and remaining battery life in standby and hibernate modes. Acer eDataSecurity Management (only for certain models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed...
22 Chapter 1 passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords! Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical d...
24 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical user interface for navigation. K Prints and saves hardware specifications. K Lets ...
Chapter 1 25 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, pow...
26 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Prot...
Chapter 1 29 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Item Specification CPU type AMD Turion™ 64X2 dual-core processor, AMD Athlon™ 64X2 dual-core processor, Mobile AMD Sempron™ processor Core logic AMD M78...
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
38 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, press F5 or F...
Chapter 2 39 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...
40 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S p...
42 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l...
Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y M a i ...
Chapter 2 47 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Disca...
48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis ...
Chapter 2 49 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...
Chapter 3 53 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...
54 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...
Chapter 3 55 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...
56 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position. 4. Then remove the battery from the main unit.
Chapter 3 57 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot.
58 Chapter 3 Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again to pop out the PC dummy card. 3. Remove the PC dummy card from the slot.
Chapter 3 59 4. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 56. 2. Remove the six captive screws securing the lower cover.
60 Chapter 3 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59.. 3. Push out the latches on both sides of the DIMM socket to...
Chapter 3 61 4. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna c...
Chapter 3 63 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Remove the one screw (B) securing the hard disk drive module. 4. Using the plastic tab, slide the hard disk drive module away from the connector; lift up t...
64 Chapter 3 5. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. Step Size (Quantity) Color Torque 1~2 M3 x L4 (2) ...
Chapter 3 67 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L3 Silver 86.9A552.3R0 B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 D M2 x L8 Black 86.00E34.738 F M2 x L3 Silver 86.00E13.524 H M2 x L3 Silver 86.00C07.220 M A I N ...
68 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 56. 2. Use a plastic screw driver to pry loose the side of the middle cover. 3. Carefully pry loose the middle cover from the latches securing it and turn it over on the keyboard to gain access to the cable connected t...
Chapter 3 69 Removing the Power Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Middle Cover” on page 68.
Chapter 3 71 Removing the Keyboard 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Middle Cover” on page 68. 3. Remove the two screws (A) securing the keyboard. 4. Carefully pry loose the keyboard and turn it over on the touchpad area. Step Size (Quantity) Color Torque 1~2 M2 x L...
72 Chapter 3 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. Disconnect the heat sink fan connector from the main board.
Chapter 3 73 4. Remove the two screws (B) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the Heatsink Fan M...
74 Chapter 3 4. Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower...
Chapter 3 75 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU. 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See “Removi...
76 Chapter 3 3. See “Removing the Heatsink Fan Module” on page 72. 4. See “Removing the CPU and VGA Heatsink Module” on page 73. 5. Remove the two screws (B) securing the VGA board to the main board. 6. Remove the VGA board from the main board. Removing the LCD Module 1. See “Removing the Battery Pa...
78 Chapter 3 11. Remove the two screws (D) from the left and right hinge of the LCD module. 12. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See...
82 Chapter 3 Removing the Speaker Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the DIMM” on page 60. 6. See “Removi...
Chapter 3 83 18. Remove the left and right speaker modules from the upper case. Removing the Launch Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” ...
84 Chapter 3 17. Remove the one screw (1 x A) securing the launch board module. 18. Remove the launch board module from the upper case. Removing the Fingerprint and Touchpad Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC ...
Chapter 3 87 21. Remove the fingerprint board module. 22. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board 1. See “Removing the Battery Pack” on page 56. 2. See “Remo...
Chapter 3 89 19. Disconnect the cable from the modem board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. S...
90 Chapter 3 17. Remove the one screw (B) securing the USB board to the lower case. 18. Lift the USB board and disconnect the cable from USBCN1 on the USB board. Removing the Main Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing th...
Chapter 3 93 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 G M2.5 x L5 Black 86.00F87.735 L C D M O D U L E L C D B E Z E L C x 4 L C D A S S E M B LY L E F T L C D B R A C K E T B x 2...
94 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the WLAN Board Modules” on page 61. 6. Se...
96 Chapter 3 Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. 5. See “Removing the WLAN Board Modules...
Chapter 3 97 12. Remove the LCD with the brackets from the back cover. Removing the FPC Cable 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 59. ...
Chapter 3 99 13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN Board Modules” on page 61. 4. See “Removing the Keyboard” on page 71. 5. See “Removing the Mi...
100 Chapter 3 10. Remove the four screws (4 x B) securing the left and right LCD brackets to remove the brackets. Removing the Antennas 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN Board Modules” on page 61. 4. See “Removing t...
Chapter 3 101 10. Remove the tapes together holding the antenna in place. NOTE: There is no need to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 59. 3. See “Removing the WLAN ...
Chapter 4 103 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail...
104 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can ...
106 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...
Chapter 4 107 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...
Chapter 4 109 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...
112 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...
Chapter 4 121 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...
122 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...
Chapter 5 123 Top and Bottom View Jumper and Connector Locations Chapter 5
Chapter 5 125 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 5530/5230 Series. TravelMate 5530/5230 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotk...
126 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing ...
Chapter 6 127 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5930/5930Z/5730Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the...
Appendix A 136 TravelMate 5530/5230 Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone AS5051ANWXMi AAP India LX.AV30C.002 AS5051ANWXMi LINPUSIL1 UMAC 1*512/80/6L/5R/CB_bg_0.3C_AN ATMK36 N14.1WXGAG SO512MBII5 N N80GB5.4K NSM8X A...
Appendix B 159 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...
160 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Projector Dell 3300MP US...
Appendix C 163 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...
165 A AFLASH Utility 48 Antennas 100 Audio 33 B Battery Pack 56 BIOS 29 vendor 29 Version 29 BIOS Utility 37–48 Navigating 38 Onboard Device Configuration 43 Security 41, 42 System Security 47 Board Layout Top View 123 brightness hotkeys 16 C caps lock on indicator 11 computer on indicator 11 CPU 74...
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