Page 3 - Revision History
III Revision History Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide. Date Chapter Updates September 29, 2006 first release
Page 5 - Disclaimer
V Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpos...
Page 6 - Conventions
VI Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 7 - Preface
VII Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market require...
Page 8 - Table of Contents; Chapter One System Specification 1
TOC VIII Table of Contents Chapter One System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . 1 Operating System . . . . . . . . . . . . . . . . . . . . . . 1Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Memory . . . . . . . . . . . . . . . . ...
Page 9 - Hardware Specification and Configuration; Chapter Two System Utilities 46
IX TOC Rotating the Acer Orbicam . . . . . . . . . . . . . 28Launching the Acer OrbiCam (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Changing the Acer OrbiCam Settings . . . . . 29Capturing Photos or Videos . . . . . . . . . . . . ...
Page 10 - Chapter Four Troubleshooting 72
TOC X Chapter Four Troubleshooting 72 System Check Procedures . . . . . . . . . . . . 73 External Diskette Drive Check . . . . . . . . . . . 73External CD-ROM Drive Check . . . . . . . . . . . 73Keyboard or Auxiliary Input Device Check . 73Memory Check . . . . . . . . . . . . . . . . . . . . . . . 7...
Page 11 - Specification; Operating System; Platform; System Specification; Chapter 1
Chapter 1 1 Specification Operating System Aspire Series • Genuine Windows ® XP Home Edition (SP2) • Genuine Windows ® XP Professional (SP2) • Genuine Windows ® XP Media Center Edition 2005 (Rollup 2) • Genuine Windows ® XP Professional x64 Edition (for Aspire 9420 series) TravelMate Series • Window...
Page 14 - Environment
4 Chapter 1 • 3.66 kg (8.06 lbs.) with 6-cell battery pack Environment • Temperature • Operating: 5 o C to 35 o C • Non-operating: -20 o C to 65 o C • Humidity (non-condensing) • Operating: 20% to 80% • Non-operating: 20% to 80%
Page 15 - Block Diagram
Page 16 - Outlook Tour; Front View; Icon
6 Chapter 1 Outlook Tour Front View Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series # Icon Item Description 1 N/A Built-in camera 1.3 megapixel or 310,000 pixel web camera for video communication (for selected models) 2 N/A Display screen Also called Liquid-Crystal Display (LCD), d...
Page 17 - Closed Front View
Chapter 1 7 Closed Front View Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series 9 N/A Palmrest Comfortable support area for your hands when you use the computer. 10 N/A Keyboard For entering data into your computer. 11 N/A Power button Turns the computer on and off. 12 N/A Easy launc...
Page 19 - Rear View
Chapter 1 9 Rear View Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series # Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 S-video/TV-out (NTSC/PAL) port Connects to a television or display device with S-video input. 2 External display...
Page 20 - Base View
10 Chapter 1 Base View Upper: Aspire 9420/ 9410/ 7110 Series Lower: TravelMate 5620/ 5610 /5110 Series # Icon Item Description 1 N/A Battery release latch Releases the battery for removal. 2 N/A Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 3 N/A Mi...
Page 21 - Hotkey
Chapter 1 11 Windows keys The keyboard has two keys that perform Windows-specific functions. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn&g...
Page 22 - Special keys
12 Chapter 1 Special keys You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard. The Euro Symbol 1. Open a text editor or word processor.2. Either directly press the Euro key on the bottom-right side of the keyboard, or hold Alt Gr key the...
Page 23 - Indicators
Chapter 1 13 Indicators The computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover. These indicators show the status of the computer and its components. The front panel indicators are visible even when the computer cover is closed...
Page 25 - Touchpad; Touchpad Basics
Chapter 1 15 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad...
Page 26 - Acer Empowering Technology; Empowering Technology Password
16 Chapter 1 Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage the notebook. It features the following handy utilities: • Acer eDataSecurity Management protects data with passwords and advanced encryption algor...
Page 27 - Acer eDataSecurity Management
Chapter 1 17 Acer eDataSecurity Management Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption ...
Page 29 - Acer eLock Management
Chapter 1 19 Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB fla...
Page 30 - Acer ePerformance Management
20 Chapter 1 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides you with the following options to enhance overall system performance: • Memory optimization: releases unused memory and checks memory usa...
Page 31 - Acer eRecovery Management
Chapter 1 21 Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. User-created backups are stored on D:\ drive. Acer eRe...
Page 32 - Acer eSettings Management
22 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. • Pr...
Page 33 - Acer eNet Management
Chapter 1 23 Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the program from the Start menu. You also ha...
Page 35 - Acer ePower Management
Chapter 1 25 Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the task tray. AC mode The default setting is “Maximum Perfor...
Page 37 - Acer ePresentation Management
Chapter 1 27 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA.
Page 38 - Acer OrbiCam; Rotating the Acer Orbicam; Launching the Acer OrbiCam (for 1.3 megapixel camera
28 Chapter 1 Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the...
Page 39 - Changing the Acer OrbiCam Settings
Chapter 1 29 Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Note: Setting the camera resolution to 640 x 480 or larger does not change the capture win...
Page 44 - Using the System Utilities
34 Chapter 1 Using the System Utilities Note: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) Note: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connec...
Page 45 - Launch Manager
Chapter 1 35 Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All ...
Page 46 - Norton AntiVirus; How do I check for viruses?
36 Chapter 1 Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan:1. Start N...
Page 51 - Hard Disk Drive
Chapter 1 41 AC Adaptor Hard Disk Drive Item Specification Model name LiteOn PA-1900-04AW Delta 90W ADP-90SB BBAA Input featureRated voltage for 100Vac or 240Vac input AC voltage for 100Vac or 240Vac input AC voltage Input voltage range from 90Vac to 264Vac from 90Vac to 265Vac Rated frequency for 5...
Page 56 - BIOS Setup Utility; Invoking BIOS Setup; System Utilities; Chapter 2
Chapter 2 46 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility.However, if you encounter con...
Page 57 - Information
47 Chapter 2 Information • CPU type: This item will show the CPU information of the system. • CPU speed: This item will show the COU clock speed. • IDE1 model name: This item will show the model name of HDD installed on primary IDE master. The hard disk model name is automatically detected by the sy...
Page 58 - Main
Chapter 2 48 Main • System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately. • System Memory: This item reports the memory size of system base memory. The size is fixed to 640KB. • Extended Memory: It reports the memory size of...
Page 60 - Security
Chapter 2 50 Security The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM). • Password Policy: All the passwords will obey the fol...
Page 62 - Boot
Chapter 2 52 Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the C...
Page 63 - Exit
53 Chapter 2 Exit • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exit the Setup not to save changes. • Load Setup Defaults: It allows the users to load default values in CMOS Setup. • Discard Changes: The users can d...
Page 64 - Machine Disassembly and Replacement; Chapter 3
Chapter 3 54 This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting.To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat ...
Page 65 - General Information; Before You Begin
55 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that:1. The system and all peripherals are powered off.2. The AC adaptor and all power and signal cables from the system are unplugged.3. The battery pack is removed. Note: There...
Page 66 - Disassembly Procedure Flowchart
Chapter 3 56 Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. No. Description Part No. a SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 b SCREW MACH WAFER M2*L4 NI 86.T39V1.002 c SCR...
Page 68 - Disassembly Procedure; Removing the Battery Pack
Chapter 3 58 Disassembly Procedure Removing the Battery Pack 1. Unlock the battery pack.2. Slide the battery latch, hold it then remove the battery. Removing the HDD Module 1. Release the three screws fastening the HDD module cover.2. Detach the HDD module cover.3. Release the two screws holding the...
Page 69 - Removing the MiniPCI Card and the Memory
59 Chapter 3 Removing the MiniPCI Card and the Memory 1. Release the two screws securing the miniPCI cover.2. Remove the miniPCI cover.3. Disconnect the wireless antenna then remove the wireless LAN card. 4. Release the two screws securing the RAM cover and remove the RAM cover.5. Press the left and...
Page 71 - Separating the LCD Module and Main Unit
61 Chapter 3 Separating the LCD Module and Main Unit 1. Pull carefully and disconnect the LCD cable.2. Tear off the tape securing the wireless antenna and pull out the wireless antenna.3. Release the two screws securing the LCD hinges on the bottom side.4. Release the two screws fastening the LCD hi...
Page 72 - Disassembling the Main Unit
Chapter 3 62 Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Release the connector lock and disconnect the touch pad FFC.2. Release the connector lock and disconnect the function keyboard FFC.3. Release the three screws securing the upper case.4. Release the 27 screws hol...
Page 78 - LCD Disassembly
Chapter 3 68 Removing the CPU 1. Release the screw counter clockwise with a flat screw driver.2. Detach the CPU from the CPU socket. LCD Disassembly 1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the LCD bezel.2. Detach the LCD bezel from the LCD module as sho...
Page 82 - Troubleshooting; Chapter 4
Chapter 4 72 Please use the following procedures as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possib...
Page 83 - System Check Procedures; External Diskette Drive Check; External CD-ROM Drive Check; Keyboard or Auxiliary Input Device Check; Memory Check
73 Chapter 4 System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached. Multiple l...
Page 85 - Touchpad Check
75 Chapter 4 If the charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up, replace the AC/DC charger board. Touchpad Check If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a non-defective...
Page 87 - Index of Error Messages; Error Message List
77 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check“. System CMOS checksum bad - Default configuration used RTC batteryRun BIOS Setup Utility to reconfigure system, then reboot system. Real time clock ...
Page 88 - Phoenix BIOS Beep Codes
Chapter 4 78 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 07h Disable shadow and execute code from the ROM. 08h Initialize chipset with initial POST values 09h Set IN POST fla...
Page 96 - Intermittent Problems
Chapter 4 86 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists....
Page 97 - Undetermined Problems
87 Chapter 4 Undetermined Problems The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative. Note: Verify if all devices attached are supported by the computer. Note: Verify if the pow...
Page 98 - Top View; Jumper and Connector Location; Chapter 5
Chapter 5 88 Top View No. Description No. Description 1 DC-in jack 2 USB connector 3 CRT connector 4 RJ11 & RJ45 connector 5 MDC module connector 6 MDC board connector 7 Main battery connector 8 ODD connector 9 Mini PCI slot 10 CPU 11 North bridge 12 DIMM slot 13 South bridge 14 HDD connector 15...
Page 100 - Bottom View
Chapter 5 90 Bottom View Item Description Item Description 1 Keyboard controller 2 Keyboard connector 3 Lid switch connector 4 System fan connector 5 PCMCIA card reader 6 Function key board connector 7 Touch pad board connector 8 Speaker connector 9 Bluetooth module connector 10 LCD cable connector
Page 101 - Chapter 6
Chapter 6 91 This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).Please note that when ordering FRU part...
Page 102 - Exploded Diagram
Page 103 - Parts
Chapter 6 93 Parts Aspire 9410 UMA CATEGORY PART NAME DESCRIPTION ACER PART NO. ADAPTER N/A ADAPTER 90W LITEON PA-1900-04WR ADT 90W LITEON PA-1900-04WR AP.09003.005 ADAPTER 90W DELTA ADP-90SB BBAAF ADT 90W DELTA ADP-90SB BBAAF AP.09001.004 BATTERY N/A RTC BATTERY BTY RTC MITSUBISHI ROHS 23.TCBV1.003...
