Page 2 - Revision History
II Revision History Please refer to the table below for the updates of Ferrari 5000 service guide. Date Chapter Updates
Page 4 - Disclaimer
IV Disclaimer The information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpos...
Page 5 - Conventions
V Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actio...
Page 6 - Preface
VI Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirem...
Page 7 - Table of Contents; Chapter 1 System Specification 1
TOC VII Table of Contents Chapter 1 System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Memory . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 8 - Chapter 2 System Utilities 49
VIII TOC Rotating the Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . . 21Launching the Acer OrbiCam . . . . . . . . . . . . . . . . . . . . 21Changing the Acer OrbiCam Settings . . . . . . . . . . . . . . 22Using the Acer OrbiCam as Webcam . . . . . . . . . . . . . . 24 Acer Empowering Techn...
Page 9 - Chapter 4 Troubleshooting 77
TOC IX Chapter 4 Troubleshooting 77 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 78 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . 78External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . 78Keyboard or Auxiliary Input Device Check . . . . ...
Page 10 - Specification; Platform; System Specification; Chapter 1
Chapter 1 1 Specification Platform • AMD Turion TM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60 (1.6/1.8/2.0GHz, 1MB L2 cache) or TL-50 (1.6GHz, 512KB L2 cache) processor, supporting AMD PowerNow! TM Technology, AMD HyperTransport TM Technology and Enhanced Virus Protection and 3DNow! TM Professional tec...
Page 12 - Power Subsystem; Dimensions and Weight
Chapter 1 3 I/O Interface • One ExpressCard TM /34 slot • One PC Card slot (Type II) • One 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • Four USB 2.0 ports • One IEEE 1394 port • One Fast Infrared (FIR) port • One HDMI TM port • One External display (VGA) port • One 124-pin Acer ezDock port • One S-Vid...
Page 13 - Block Diagram
4 Chapter 1 Block Diagram DISCHARGE CIRCUIT (638 S1g1 s o ck e t) USB PORT X4 DDR II-SODIMM1 LCD TI 7412 SOUTH BRIDGE H yperT hansport I/O B U S 465 FCBGA Clock GEN IC S95 1462 PCMCIA CPU CORE(MAX877 4 ) TV-OUT LI NK 16X 1 6 S-VIDE O Prim ar y ID E HD D Embedded Controller USB 2.0 * 4(US B 0 ~ 3 ) L...
Page 14 - Outlook Tour; Front View
Chapter 1 5 Outlook Tour Front View # Item Description 1 Built-in camera 1.3 megapixel web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Microphone Internal microphone for sound recording. 4 Keyboard Serves for entering data in...
Page 15 - Closed Front View
6 Chapter 1 Closed Front View # Icon Item Description 1 N/A Speakers Left and right speakers deliver stereo audio output. 2 Power indicator Indicates the computer’s power status. 3 Battery indicator Indicates the computer’s battery status. 4 Five-in-one card reader Accepts Memory Stick, Memory Stick...
Page 18 - Using the Keyboard; Lock keys and Embedded Numeric Keypad
Chapter 1 9 Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like a ...
Page 19 - Hotkey; Hotkey
10 Chapter 1 Windows keys The keyboard has two keys that perform Windows-specific functions. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn&g...
Page 20 - Special keys
Chapter 1 11 Special keys You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard. The Euro Symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> key on the bottom-right side of the keyboard, or hold <A...
Page 21 - Indicators
12 Chapter 1 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. Icon Item Description HDD Indicates when the hard disk drive is active. Caps Lock Lights up when Caps Lock is activated. Num Lock Lights ...
Page 23 - Touchpad; Touchpad Basics
14 Chapter 1 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad...
Page 25 - Using the Bluetooth Wireless Optical Mouse; Installation; Usage
16 Chapter 1 Using the Bluetooth Wireless Optical Mouse The Ferrari series notebook computer comes with a Bluetooth wireless optical mouse, including two rechargeable batteries. Installation Installation of the Bluetooth mouse is simple. Enable Bluetooth functionality by pressing the Bluetooth commu...
Page 26 - VoIP Phone Layout
Chapter 1 17 Acer Bluetooth ® VoIP Phone VoIP Phone Layout LED Indicators Charging the Phone You need to charge the phone before initial use. It takes approximately four hours for a full charge. To charge the phone: 1. Turn the notebook on. 2. Locate the PC Card (PCMCIA) slot. 3. Insert the phone to...
Page 27 - Using Acer Voice Connection Manager (VCM); Installing Acer VCM; Using Acer VCM
18 Chapter 1 Using Acer Voice Connection Manager (VCM) Installing Acer VCM NOTE: Quit all applications before installing Acer VCM. The Acer VCM requires system restart after installation. To install the Acer VCM application in the notebook: 1. Place the Acer VCM installation CD to the optical drive....
Page 28 - Connecting the Phone to Your Notebook
Chapter 1 19 Connecting the Phone to Your Notebook The Acer VCM Bluetooth Headset Connection Center is a convenient tool to connect the phone to your notebook.To connect the phone to your notebook: 1. Eject the phone from the PC Card slot, if necessary, then press the phone power button for three se...
Page 29 - Using the Phone
20 Chapter 1 Using the Phone You can use the phone in handheld or hands-free (speaker phone) mode. When you receive an internet call from your instant messaging service (i.e. MSN Messenger, Skype), press the Bluetooth connection/pairing button. The incoming call voice automatically diverts to the ph...
Page 30 - Acer OrbiCam; Rotating the Acer OrbiCam
Chapter 1 21 Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Ace...
Page 31 - Changing the Acer OrbiCam Settings
22 Chapter 1 Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Setting the camera resolution to 640 x 480 or larger does not change the capture window si...
Page 33 - Using the Acer OrbiCam as Webcam
24 Chapter 1 Using the Acer OrbiCam as Webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from your location to an IM ...
Page 34 - Using video effects
Chapter 1 25 Using the Face Tracking Feature To use the face tracking feature: 1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, othe...
Page 36 - Acer Empowering Technology; Empowering Technology Password; Acer eDataSecurity Management
Chapter 1 27 Acer Empowering Technology Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: • Acer ePower Manage...
Page 38 - Acer eLock Management
Chapter 1 29 Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB fla...
Page 39 - Acer ePerformance Management
30 Chapter 1 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full contro...
Page 40 - Acer eRecovery Management
Chapter 1 31 Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. Be default, user-created backups are stored on D:\ dri...
Page 41 - Acer eSettings Management
32 Chapter 1 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Disp...
Page 42 - Acer ePower Management
Chapter 1 33 Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and ...
Page 44 - Acer ePresentation Management
Chapter 1 35 Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5> . If auto-detection hardware is implemented in the system and the external display supports it, your system d...
Page 45 - Using the System Utilities
36 Chapter 1 Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connec...
Page 46 - Launch Manager
Chapter 1 37 NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All ...
Page 47 - Norton AntiVirus; How do I check for viruses?
38 Chapter 1 Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: 1. Start ...
Page 48 - Hardware Specification and Configuration
Chapter 1 39 Hardware Specification and Configuration Processor System Main Chipset North Bridge Item Specification Type AMD Turion TM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60 processor Feature • AMD64 technology features uncompromising 64-bit and 32-bit performance• Vastly expands memory address abi...
Page 58 - BIOS Setup Utility; System Utilities; Chapter 2
Chapter 2 49 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
Page 59 - Information
50 Chapter 2 Information Parameter Description CPU Type This item will show the CPU information of the system. CPU Speed This item will show the CPU clock speed. IDE1 Model Name This item will show the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detec...
Page 61 - Advanced
52 Chapter 2 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Parameter Description Option Serial Port Configure serial port A using options:[Disabled]: No configuration[Enabled]: User configuration[Auto]: BIOS o...
Page 63 - Security
54 Chapter 2 Security The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM). • Password Policy: All the passwords will obey the fol...
Page 65 - Boot
56 Chapter 2 Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the C...
Page 66 - Exit
Chapter 2 57 Exit Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP i...
Page 67 - BIOS Password Removal SOP
58 Chapter 2 BIOS Password Removal SOP Please follow the steps below to remove the BIOS password. Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show. Step Two Machine 2: Run BIOS_PW.EXE 1. Key in bios_pw 14452 0 2. Then choose one string.
Page 69 - HDD Password Removal SOP
60 Chapter 2 HDD Password Removal SOP Please follow the steps below to remove the HDD password. Step One Machine 1 1. Key in wrong HDD password three times and HDD password error code will come out. Step Two Machine 2: Run HDD_PW.EXE 1. Key in hdd_pw 15494 0 2. Select 2 (upper case ASCII Code) . 3. ...
Page 71 - Machine Disassembly and Replacement; Chapter 3
Chapter 3 62 This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat...
Page 72 - General Information; Before You Begin
63 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: Th...
Page 73 - Disassembly Procedure Flowchart
Chapter 3 64 Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Start Battery DIMM Cover ODD Module HDD Cover Wireless LAN Cover L*2 L*2 L*2 ODD and ODD Board ODD Bracket C*4 HDD HD...
Page 75 - Disassembly Procedure; Removing the Battery Pack
Chapter 3 66 Disassembly Procedure Removing the Battery Pack 1. Slide the battery lock. 2. Slide the battery latch and release the battery pack then remove it. Removing the Memory Module 1. Release the two screws fastening the DIMM cover. 2. Remove the DIMM cover. 3. Pop out the memory modules then ...
Page 77 - Removing the LCD Module from the Main Unit
Chapter 3 68 Removing the LCD Module from the Main Unit 1. Remove the two screws fastening the middle cover. 2. Open the lap top as shown. 3. Then detach the middle cover and place it as shown. 4. Disconnect the launch board cable from the main board. 5. Remove the middle cover (with launch board an...
Page 78 - Disassembling the Main Unit
69 Chapter 3 11. Disconnect the microphone cable and the touchpad board cable from the main board. 12. Disconnect the LCD cable from the main board. 13. Take out the microphone cable from the upper case. 14. Pull out the wireless antenna set from the back side. 15. Remove the four screws holding the...
Page 82 - Disassembling the LCD Module
73 Chapter 3 Disassembling the LCD Module 1. Remove the six screw caps on the LCD bezel. 2. Then remove the six screws fastening the LCD bezel to the LCD module. 3. Carefully detach the LCD bezel from the LCD module. 4. Detach the microphone from the LCD bezel. 5. Disconnect the LVDS cable and LCD c...
Page 84 - Disassembling the External Modules
75 Chapter 3 21. Take out the CCD hinge from the CCD cover as well. 22. Disconnect the CCD cable from the CCD board. 23. Remove the two screws fastening the left LCD bracket to the LCD. 24. Remove the left LCD bracket. 25. Remove the two screws holding the right LCD bracket. 26. Remove the right LCD...
Page 86 - Troubleshooting; Chapter 4
Chapter 4 77 Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possib...
Page 87 - System Check Procedures; External Diskette Drive Check
78 Chapter 4 System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple l...
Page 88 - Memory Check; Power System Check; Check the Battery Pack
Chapter 4 79 Memory Check Follow the procedures below to correct the memory errors. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make su...
Page 89 - Touchpad Check
80 Chapter 4 1. Power off the system. 2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally. See the illustration below. 3. If the voltage is still less than 7.5V after recharging, replace the battery. If the battery status indi...
Page 90 - Index of Error Messages
Chapter 4 81 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back...
Page 93 - POST Code
84 Chapter 4 POST Code Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset. E1h Initialize the bridge. E2h Initialize the CPU. E3h Initialize the system timer. E4h Initialize system I/O. E5h Check force recovery boot. E6h Checksum BIOS ROM. E7h Go to BIOS. E8h Set Huge Segment. E9h Ini...
Page 99 - Intermittent Problems
90 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists....
Page 101 - Main Board; Bottom Side; Jumper and Connector Location; Chapter 5
Chapter 5 92 Main Board Bottom Side Jumper and Connector Location Chapter 5
Page 103 - Top Side
Page 105 - Jumper Setting SOP
Chapter 5 96 Jumper Setting SOP 1. Remove the RTC battery. 2. Short CN31pin 1 and pin 2 to clear CMOS.
Page 106 - Chapter 6
Chapter 6 97 This chapter offers the FRU (Field Replacement Unit) list in global configuration of Ferrari 5000. Refer to this chapter whenever you order the parts to repair or for RMA (Return Merchandise Authorization). Please note that when ordering FRU parts, you should check the most up-to-date i...
Page 107 - Parts
98 Chapter 5 Parts CATEGORY Partname DESCRIPTION ACER PART NO. ADAPTER N/A ADAPTER 90W 3 PIN LITEON PA-1900-04QB ROHS ZC1 ADAPTER LITE-ON S/P AP.09003.009 N/A ADAPTER 90W 3 PIN DELTA ADP-90SB BBAHF ROHS ZC1 ADAPTER Delta S/P AP.09001.005 N/A LSE-90W SLS0202C19A157 LF BLUE 1.7X5.5X11 LF ZB2 ADAPTER L...
