Acer 2930 - Manuals

V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...

VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Your A...

IX Table of Contents Replacing the Express and SD Card Trays . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Troubleshooting 125 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Power On Issue . . . . . . . . . . . . . . ...

Chapter 1 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Duo processor • Mobile Intel® GM45 Express Chipset • Intel® Wireless WiFi Link...

Chapter 1 3 Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact...

4 Chapter 1 System Block Diagram MDC CONN Ver 1.5 page 31 CH73 1 8 SATA ODD Conn e cto r RJ4 5 LAN(GbE) RTL8 111 C BIOS H e adphon e SPDIF Jack N e w Ca r d page 26 Lin e in Jack Lin e in Jack page 25 page 26 ALC888 HD Cod e c Audio AMP MIC ARRAY page 25 USB x 1 (Cama r a) CRT PAGE 24 Docking CONN C...

Chapter 1 5 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Acer PureZone Two internal stereo microphones for sound recording. 2 Acer Crystal Eye Web camera for video communication (only for certain models...

6 Chapter 1 Closed Front View 9 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 10 Status...

Chapter 1 9 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch B...

10 Chapter 1 Touch Pad Basics (with fingerprint reader) The following items show you how to use the Touch Pad with Acer Bio-Protection fingerprint reader: • Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform...

Chapter 1 11 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...

12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...

Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Special Key (...

14 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Prot...

16 Chapter 1 Hardware Specifications and Configurations Processor System Memory Memory Combinations Item Specification CPU type Intel Montevina Centrino/PDC/Celeron Chipset Intel GL40+ICH9-M Features • CPU core voltage Item Specification Memory controller Built-in Memory size 0MB (no on-board memory...

Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter conf...

24 Chapter 2 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...

Chapter 2 25 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the...

26 Chapter 2 Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at ...

28 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a pa...

30 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter . 3. Type a password in the Enter New Password field. Re...

Chapter 2 31 Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Ins y deH20 S et up Ut ilit y Rev. 3. 5 Inform at ion M ain A dvanc ed S ec urit y P ower B oot E x it It em S pec ific Help X A dvanc ed CP U Cont rol Thes e it em s...

Chapter 2 33 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Ins y deH20 S etup Utility Rev. 3.5 Inform ation M ain A dvanc ed S ec uri...

34 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility wit...

Chapter 2 35 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery ...

Chapter 2 37 WinFlash Utility Perform the following steps to use the InsydeFlash Utility: 1. Double click the InsydeFlash executable. The InsydeFlash program begins updating the BIOS. IMPORTANT: Do not turn off the computer during the update process. 2. When the upgrade finishes successfully, close ...

38 Chapter 2 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: 1. Press Enter to disp...

Chapter 3 41 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive m...

42 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...

Chapter 3 43 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...

44 Chapter 3 Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 1 2

Chapter 3 45 Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. 2. Pull it out from the slot.

46 Chapter 3 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot.

Chapter 3 47 Removing the Lower Covers 1. Remove the Battery Pack. See “Removing the Battery Pack” on page 44. 2. Loosen the 3 captive screws on the WLAN and Memory covers. 3. Carefully open the Memory Cover. 4. Remove the WLAN cover as shown. Memory Cover WLAN Cover

48 Chapter 3 Removing the WLAN Module 1. Remove the Battery Pack. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Cover. See “Removing the Lower Covers” on page 47. 3. Disconnect the 2 antenna cables from the WLAN board. NOTE: When replacing, connect the black cable to the MAIN and ...

50 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD2 cover. See “Removing the Lower Covers” on page 47. 3. Remove the three screws securing the HDD module. 4. Pull the HDD out of the bay and clear out of the chassis. NOTE: To prevent dama...

52 Chapter 3 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Loosen the screw to remove the ODD cap. 3. Remove the single securing screw. 4. Using a screw driver, push the ODD module and grasp the front panel to remove from the computer. Step Size Quantity Screw T...

54 Chapter 3 Removing the DIMM Modules 1. Remove the Memory Cover. See “Removing the Lower Covers” on page 47. IMPORTANT: It is advisable to use a plastic pry during this procedure. 2. Use a pry to release the latches on both sides of the DIMM socket. 3. Remove the DIMM module. 4. Repeat steps for t...

Chapter 3 55 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Part No. Switch Cover M2.5*5 2 86.ART02.004 Speaker Module M2.5*4 4 86.ART02.003 LED Board M2*3 1 86.ART02.001 Power Board M2*3 1 86.ART02.001 LCD Module M2.5*5 2 86.ART02.004 M2.5*4 4 86.ART02....

Chapter 3 57 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2. Locate and remove the two securing screws as shown. ...

Chapter 3 59 Removing the Keyboard 1. See “Removing the Switch Cover” on page 57. 2. Grasp the middle of the keyboard and firmly and lift up to remove. 3. Turn the keyboard over and unlock the connector to release the FFC from the mainboard.

60 Chapter 3 Removing the Speaker Module 1. Remove the Keyboard. See “Removing the Keyboard” on page 59. 2. Remove the four securing screws. 3. Pull back the adhesive strips to expose the Speaker cabling. 4. Using the tweezers, disconnect the cabling as shown. Step Size Quantity Screw Type Speaker M...

62 Chapter 3 Removing the Antenna 1. Remove the Memory Cover. See “Removing the Lower Covers” on page 47. 2. Remove the WLAN Module. See “Removing the WLAN Module” on page 48. 3. Remove the Keyboard. See “Removing the Keyboard” on page 59. 4. Peel back the cover to expose the Antenna cables. 5. Pull...

64 Chapter 3 Removing the LED Board 1. Remove the Keyboard. See “Removing the Keyboard” on page 59. 2. Unlock the FFC connector and remove the FFC. 3. Remove the single securing screw. 4. Grasp the top side of the LED Board and pivot upwards to remove. Step Size Quantity Screw Type LED Board M2*3 1

Chapter 3 65 Removing the Power Board 1. Remove the Keyboard. See “Removing the Keyboard” on page 59. 2. Unlock the FFC connector and remove the FFC. 3. Remove the single securing screw. 4. Using your finger lift the bottom side of the Power Board to remove. Step Size Quantity Screw Type Power Board...

66 Chapter 3 Removing the LCD Module 1. Remove the Antenna cables. See “Removing the Antenna” on page 62. 2. Remove the LED Board. See “Removing the LED Board” on page 64. 3. Remove the Power Board. See “Removing the Power Board” on page 65. 4. Remove the two securing screws from the bottom of the c...

68 Chapter 3 Removing the Upper Cover 1. Remove the ExpressCard dummy card. See “Removing the ExpressCard dummy card” on page 45. 2. Remove the Switch Board. See “Removing the LED Board” on page 64. 3. Remove the LCD module. See “Removing the LCD Module” on page 66. 4. Turn the computer over. Remove...

Chapter 3 71 Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 68. 2. Remove the single securing screw from the Finger Print Reader bracket. 3. Remove the bracket as shown. 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. Step Size Quant...

72 Chapter 3 Removing the TouchPad Bracket 1. Remove the Upper Cover. See “Removing the Finger Print Reader” on page 71. 2. Lift up the locking lever (1) and remove the Touch Pad FFC from the Touch Pad board (2). NOTE: To replace the Touch Pad, the entire Upper Cover must be replaced. 3. Remove the ...

74 Chapter 3 Removing the Launch Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the three securing screws. 3. Remove the Launch Board from the upper cover. IMPORTANT: Take note of the FFC and ensure it does not catch on the upper cover. Step Size Quantity Screw Type Launch Board M2*3 ...

Chapter 3 75 Removing the USB Board 1. See “Removing the Upper Cover” on page 68. 2. Unlock the securing latch and release the FFC. 3. Remove the securing screw. 4. Grasp the module by the ends and lift to remove. Step Size Quantity Screw Type USB Board M2*3 1

76 Chapter 3 Removing the I/O Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the single securing screw. 3. Grasp the module by the end, pivot and lift the board to remove. Step Size Quantity Screw Type I/O Board M2*3 1

Chapter 3 77 Removing the Bluetooth Module 1. Remove the USB Board. See “Removing the USB Board” on page 75. 2. Lift the Bluetooth module away from the base. 3. Disconnect the Bluetooth cable and remove the module.

78 Chapter 3 Removing the Modem Module 1. See “Removing the Upper Cover” on page 68. 2. Peel back the adhesive strip to expose the cabling. 3. Remove the cable as shown. 4. Remove the two securing screws from the modem module. Step Size Quantity Screw Type Modem Module M2*3 2

80 Chapter 3 Removing the Mainboard 1. See “Removing the Upper Cover” on page 68. 2. Remove the Bluetooth Module. See “Removing the Bluetooth Module” on page 77. 3. Remove the three securing screws. 4. Remove the DC-IN jack from its socket. Step Size Quantity Screw Type Mainboard M2*3 3

Chapter 3 83 Removing the RJ-11 Jack 1. Remove the Mainboard. See “Removing the Mainboard” on page 80. 2. Locate the RJ-11 cable end and remove to the mylar cover. 3. Remove the RJ-11 jack. 4. Turn the Lower Base over and pull back the mylar cover to release the cabling.

Chapter 3 85 Removing the Fan/Thermal Module 1. Remove the Mainboard. See “Removing the Mainboard” on page 80. 2. Disconnect the Fan cable from the mainboard. 3. Loosen the four (4) captive screws in numerical order from 4 to 1. IMPORTANT: Lift the Fan/Thermal Module by the thermal assembly to avoid...

86 Chapter 3 Removing the CPU 1. Remove the Mainboard. See “Removing the Mainboard” on page 80. 2. Take note of the indicators on the socket cam screw. Using a flat screwdriver, turn the CPU socket screw counter-clockwise until it indicates unlocked. k 3. Lift the CPU clear of the Mainboard.

Chapter 3 87 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No. LCD Bezel M2.5*5 4 86.ART02.004 Inverter Board M2.5*4 1 86.ART02.003 Camera Board M2.5*4 1 86.ART02.003 LCD Panel M2.5*4 2 86.ART02.003 LCD Brackets M2*4 4 86.ART02.002 Rem ove LCD Pa...

88 Chapter 3 Removing the LCD Bezel 1. Remove the LCD Module. See “Removing the LCD Module” on page 66. 2. Remove the four rubber covers and screws. 3. Starting from the inside edges, pry the inside of the bezel upwards from the panel. Continue moving left until the bezel is removed. If necessary, u...

90 Chapter 3 Removing the Inverter Board 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 88. 2. Pull back the adhesive strip to expose the cabling. 3. Remove the single securing screw. 4. Lift the Inverter board clear of the LCD Module. Step Size Quantity Screw Type Inverter Board M2.5...

92 Chapter 3 Removing the Camera Module 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 88. 2. Remove the single securing screw. IMPORTANT: Be careful when using a sharp tool to remove the cable or camera module. The surface of the LCD panel can be easily scratched. 3. Remove the brack...

94 Chapter 3 Removing the LCD Panel 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 88. 2. Remove the two securing screws from the LCD Module. IMPORTANT: The correct screw sockets are indicated by a mark on the hinge. 3. Grasp the LCD Panel by the hinges and tilt upwards and away to re...

Chapter 3 95 Removing the LCD Brackets and FPC Cable 1. Remove the LCD Panel. See “Removing the LCD Panel” on page 94. 2. Turn the LCD panel over to expose the rear. Remove the mylar strips securing the FPC cable. 3. Grasp the pull-tab and disconnect the cable from the panel. 4. Remove the four secu...

96 Chapter 3 5. Remove the LCD brackets by pulling them away from the LCD Panel as shown. Removing the LCD Antenna 1. Pull back the adhesive strips to expose the Antenna cables. 2. Pull up on the ends of the Antennas and remove the mylar strip from both Antennas.

Chapter 3 97 Removing the LCD MIC 1. Remove the padding to expose the mylar cover. 2. Pull back the tabs to expose the MIC cable. 3. Grip the MIC cable and gently remove it from the back cover.

98 Chapter 3 LCD Module Reassembly Procedure Replacing the LCD Panel 1. Insert the MIC cable along the mylar tabs as shown. 2. Replace the tabs over the cable to secure in place. 3. Replace the padding over the mylar cover. 4. Replace the mylar strip on both Antennas. 5. Replace both Antennas, take ...

102 Chapter 3 Replacing the LCD Bezel 18. Insert the right side and lower Module in place. 19. Replace the single securing screw. 20. Replace the adhesive strip to secure the cabling in place. NOTE: Ensure all cabling is tucked in under the adhesive strip to prevent damage. 1. Turn the bezel end up ...

104 Chapter 3 Main Module Reassembly Procedure Replacing the CPU Replacing the Thermal Module 1. Carefully turn the mainboard upside down (CPU socket side up), and insert the CPU into the CPU socket as shown. 2. Using a plastic screw driver, lock the CPU in the socket as shown. 1. Align the Fan Modu...

Chapter 3 105 Replacing the RJ-11 Jack 1. Insert the RJ-11 cable through the housing well and replace the cable cover to secure in place. 2. Turn the base over, and insert the cables along the well in the bottom cover as shown. 3. Replace the RJ-11 Jack and tuck in cabling in the housing well to pre...

106 Chapter 3 Replacing the Mainboard 1. Ensure that the Mainboard is facing down (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, making sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard. 2. Before...

108 Chapter 3 Replacing the Modem Module Replacing the Bluetooth Board 1. Align the connectors on the mainboard and the module and insert the module in place. 2. Replace the two securing screws on the modem module. 3. Connect the modem cable to the module. 1. Reconnect the cable to the module as sho...

Chapter 3 109 Replacing the I/O Board Replacing the USB Board Replacing the Launch Board 1. Insert the board at an angle, pivot and set it down in place. 2. Replace the single securing screw. 1. Align the USB board with the screw socket and replace the single securing screw. 2. Replace the FFC in co...

110 Chapter 3 Replacing the TouchPad Bracket IMPORTANT: The TouchPad cannot be removed individually. To replace the TouchPad, replace the entire Upper Cover. 1. Insert the bracket at an angle as shown. 2. Replace the single securing screw. 3. Insert the FFC flush with the connector and lock the secu...

Chapter 3 111 Replacing the Finger Print Reader NOTE: Carefully insert the FFC cable ends fully into the connector. Take care to line up the cable square with the connector before securing the FFC connector latch. Replacing the Upper Cover 1. Tilt the Upper cover and insert the left side of the cove...

114 Chapter 3 6. Turn over the computer and replace the eight securing screws on the bottom panel. Replacing the LCD Module 1. Align the LCD Module hinges with the alignment pins and gently set down. 2. Connect the two cables as shown.

118 Chapter 3 Replacing the Keyboard 2. Insert the cables flush with the connectors. 3. Replace the adhesive strip to secure the cabling. 4. Replace the four securing screws. 1. Replace keyboard cable to the mainboard, and secure the locking latch. 2. Turn the keyboard over and insert the bottom und...

Chapter 3 119 Replacing the Switch Cover Replacing the WLAN Module 1. Insert the bottom edge of the Switch Cover into the chassis. 2. Press down along the length of the cover to snap it into place. 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Conn...

120 Chapter 3 Replacing the Hard Disk Drive Module 1. Slide the HDD in the carrier as shown. 2. Replace the four screws (two on each side) securing the hard disk to the carrier. 3. Replace the HDD in the bay as shown. 4. Replace the three securing screws.

Chapter 3 121 Replacing the DIMM Modules 1. Replace the DIMM modules bottom first and press down to lock in place.

Chapter 3 123 Replacing the Express and SD Card Trays 3. Replace the WLAN cover as shown. 4. Tighten the single securing screw. 1. Insert the Express Card and push into the slot until flush with the chassis cover. 2. Insert the SD Card and push into the slot until flush with the chassis cover.

Chapter 4 125 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the fa...

126 Chapter 4 Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the pr...

Chapter 4 127 No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure...

128 Chapter 4 Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassem...

Chapter 4 129 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-def...

130 Chapter 4 Touch Pad Failure If the Touch Pad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not r...

Chapter 4 131 Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The devi...

132 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a...

Chapter 4 133 HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vis...

134 Chapter 4 ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not play when loaded • DVDs do not play...

Chapter 4 137 USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do n...

138 Chapter 4 Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not...

Chapter 4 139 MediaTouch Button Failure If the Acer MediaTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the...

140 Chapter 4 Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: HDTV Switch Failure If the HDTV Switch fails, perform the following actions one at a time to correct the problem. Do not replace a no...

Chapter 4 141 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If ...

Chapter 4 143 POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Port 80 POST Codes The following table details the Port 80 POST codes and drivers used in the POST. Driver Name Port 80 Code Driver Name Port 80 Code PeiEventLog 01 CpuIo 3E OemServices 02 Cf9Reset ...

Chapter 4 145 POST Keys and Messages The following keys are available during POST. The following messages display during POST: Key Function F2 Enter into Setup Menu F12 Enter into Boot Manager Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PX...

Chapter 5 147 Jumper and Connector Locations Top View No. Description No. Description 1 LCD Connector 5 MDC Connector 2 Powerboard Connector 6 ExpressCard Board Connector 3 Keyboard Connector 7 BLuetooth Connector 4 DDR3 Connector 8 PCMCIA Connector 1 3 5 4 6 2 7 8 Chapter 5

148 Chapter 5 Bottom View No. Description No. Description 1 CPU Socket 10 Audio Connector 2 DDR2 Connector 11 SPDIF Connector 3 Battery Connector 12 USB Connector 4 ODD Connector 13 HDMI Connector 5 HDD Connector 14 CRT Connector 6 Card Reader Connector 15 Docking Connector 7 HDD Connector 16 RJ 45 ...

Chapter 5 149 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 2930. Aspire 2930 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. C...

150 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing ...

Chapter 6 151 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 2930. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS...

152 Chapter 6 Aspire 2930 Exploded Diagrams Upper/ Lower Cover No. Description Part Number No. Description Part Number 001 Strip Cover 42.ART02.001 255 Upper Case 60.APY02.001 002 RJ-11 Module 50.ART02.004 256 Lower Case 60.ART02.002 003 Speaker 23.ART02.001 257 F/P Board 55.APY02.001 004 Thermal Un...

Appendix A 164 Model Definition and Configuration Aspire 2930 Series Model RO Country Acer Part No Description CPU AS2930-842G25Mn AAP Thailand LX.APY0X.014 AS2930-842G25Mn EM VHP32ATTH1 MC UMACOF 1*2G/250/BT/6L/5R/CB_n2_FP_1.0D_HG_TH22 C2DP8400 AS2930-862G32Bn AAP Thailand LX.APY0X.015 AS2930-862G3...

Appendix B 229 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripher...

230 Appendix B Microsoft ® Windows ® Vista Environment Test Vendor Type Description Headphones 9999995 ONE TIME VENDER Headphone NB Aspire Headphone Adapter F0000183 DELTA CN 65W Adapter DELTA 65W 1.7x5.5x11 SADP-65KB DFA LF level 4 10001023 LITE-ON 65W Adapter LITE-ON 65W 1.7x5.5x11 PA-1650-02AC LF...

Appendix C 235 Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Busi...

237 A AFLASH Utility 35 B Battery Pack 44 BIOS package 19 password control 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Supports protocol 19 BIOS Utility 23–35 Advanced 26 Boot 33 Exit 34 Navigating 23 Onboard Device Configuration 29 Power 31 Save and Exit 34 Security 28 System Security 34 B...