Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - Table of Contents; System Specifications
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Your N...
Page 9 - Jumper and Connector Locations
IX Table of Contents POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Jumper and Connector Locations 147 Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147Mainboard Bottom View...
Page 11 - Features; Operating System; Chapter 1
Chapter 1 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows Vista ® • Genuine Windows® 7 Home Premium 64-bit2 (AO752) • Genuine Windows® 7 Home Basic 64-bit2 (AO752) • Genuine Windows® 7 Starter 32-bit (AO752) Platform • Int...
Page 13 - Environment
Chapter 1 3 • Headphones/speaker/line-out jack with S/PDIF support • Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5°C to 35°C • Non-operating: -20°C to 65°C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to ...
Page 14 - System Block Diagram
4 Chapter 1 System Block Diagram F A N & T H E R M A L P 3 P O W E R 8L H D I P C B S T A C K U P U S B D M I x 4 800/1066 M H z F S B S A T A 0 C R TC onnector D D R 2-S O D I M M L V D S L E D P anelC onnector V G A 667/800M H Z D D R I I 2. 5H D D L P C C P U C or e S Y S T E M 5V /3V P 21 P ...
Page 15 - Your Notebook Tour; Front View
Chapter 1 5 Your Notebook Tour This section provides an overview of the features and functions of the notebook. Front View No. Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid...
Page 16 - Closed Front View
6 Chapter 1 Closed Front View 7 Power Indicates the computer’s power status. Battery Indicates the computer’s battery status. 1. Charging: The light shows amber when the light is charging. 2. Fully charged: the light shows blue when in AC mode. Bluetooth Indicates the status of Bluetooth communicati...
Page 19 - Indicators
Chapter 1 9 Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Icon Functi...
Page 20 - TouchPad Basics
10 Chapter 1 TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the...
Page 21 - Using the Keyboard; Lock Keys and embedded numeric keypad
Chapter 1 11 Using the Keyboard Your computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad funct...
Page 22 - Windows Keys
12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...
Page 23 - Hot Keys
Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description ...
Page 24 - Special Keys; The Euro symbol; The US dollar sign
14 Chapter 1 Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some f...
Page 25 - Hardware Specifications and Configurations
Chapter 1 15 Hardware Specifications and Configurations Processor Processor Specifications Item Specification CPU type Intel Penryn SFF (ULV) CPU package Micro-FCBGA 956 balls Chipset • Intel Crestline GS45 SFF and ICH9M SFF Features • Supports Intel architecture with Dynamic execution. • On-die, pr...
Page 35 - System Utilities; BIOS Setup Utility; Navigating the BIOS Utility; Chapter 2
Chapter 2 25 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter conf...
Page 36 - Information
26 Chapter 2 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to variance across different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the ...
Page 37 - Main
Chapter 2 27 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the...
Page 38 - Security; Setting a Password
28 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a pa...
Page 39 - Removing a Password; S e t S u p e r v i s o r P a s s w o r
Chapter 2 29 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sens...
Page 40 - Changing a Password
30 Chapter 2 Changing a Password 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Re...
Page 41 - Boot
Chapter 2 31 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. I t em S p e c i f i c He l p U s e < > o r < > t o s e l e c ...
Page 42 - Exit
32 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility wit...
Page 43 - BIOS Flash Utility
Chapter 2 33 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted.
Page 44 - DOS Flash Utility
34 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the FLASH.BAT batch fi...
Page 45 - WinFlash Utility
Chapter 2 35 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system.
Page 46 - Remove HDD/BIOS Password Utilities
36 Chapter 2 Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: 1. Press En...
Page 47 - Removing BIOS Passwords:
Chapter 2 37 Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password sh...
Page 48 - Miscellaneous Utilities; Using Boot Sequence Selector; Using DMITools
38 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired...
Page 49 - Using the LAN MAC Utility
Chapter 2 39 Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asse...
Page 51 - Machine Disassembly and Replacement; Disassembly Requirements; Related Information; Chapter 3
Chapter 3 41 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive m...
Page 52 - Pre-disassembly Instructions
42 Chapter 3 Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable su...
Page 53 - Disassembly Process
Chapter 3 43 Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the o...
Page 54 - External Module Disassembly Process; External Modules Disassembly Flowchart
44 Chapter 3 External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. Screw List External Modules Disassembly Flowchart Step Screw Quantity Part No. WAN Module Disassembly 2*3 1 86.SA107.001 Disconne...
Page 55 - Removing the Battery Pack
Chapter 3 45 Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 2 1
Page 56 - Removing the Dummy Card
46 Chapter 3 Removing the Dummy Card 1. Press the dummy card in to allow it to spring out. 2. Pull the dummy card out
Page 57 - Removing the Hard Disk Drive Module
Chapter 3 47 Removing the Hard Disk Drive Module DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. 1. See “Removing the Battery Pack” on page 45. 2. Loosen the two captive screws. 3. Lift the HDD cover up and...
Page 60 - Removing the DIMM Module
50 Chapter 3 Removing the DIMM Module 1. See “Removing the Battery Pack” on page 45. 2. Loosen the four captive screws in the memory cover. 3. Lift the memory cover away. 4. Push outwards the memory module clips.
Page 62 - Removing the WLAN Module
52 Chapter 3 Removing the WLAN Module 1. See “Removing the Battery Pack” on page 45.. 2. Loosen the four captive screws in the memory cover. 3. Lift and remove the memory cover. 4. Detach the two cables from the Wireless LAN module. IMPORTANT:Take note of the Main (1. black) and Auxiliary (2. white)...
Page 64 - Main Unit Disassembly Process; Main Unit Disassembly Flowchart
54 Chapter 3 Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product prev...
Page 66 - Removing the Keyboard
56 Chapter 3 Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage. 1. See “Removing the Battery Pack” on page 45. 2. See “Removing the Hard Disk Drive Module” on page 47. 3. See “Rem...
Page 68 - Removing the Upper Cover
58 Chapter 3 Removing the Upper Cover 1. See “Removing the Keyboard” on page 56. 2. Disconnect the button board FCC from the main board by unlocking the FCC cable and pulling away. 3. Remove the nine screws in the upper cover. Screw List Step Size Quantity Screw Type Upper Cover Disassembly M2*3 3 (...
Page 71 - Removing the Button Board
Chapter 3 61 Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. See “Removing the Upper Cover” on page 58. 2. Unlock and remove the touch-pad to mainboard FCC. 3. Unlock and detach the touch-pad to touc...
Page 74 - Removing the LCD Module
64 Chapter 3 Removing the LCD Module 1. See “Removing the Upper Cover” on page 58. 2. Pull the 3M module and WLAN cables away from the computer. 3. Lift the transparent adhesive tape off the LCD connector.
Page 76 - Removing the LED Board
66 Chapter 3 Removing the LED Board 1. See “Removing the Upper Cover” on page 58. 2. Unlock and remove the LCD board FCC. 3. Remove the single screw securing the LED Board to the Lower Cover. Screw List Step Screw Quantity Screw Type LED Board Disassembly 2*3 1
Page 78 - Removing the Bluetooth Module
68 Chapter 3 Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 58. 2. Detach the Bluetooth module cable from the mainboard. 3. LIft the Bluetooth module away from the computer. 4. Detach the Bluetooth module cable from the module.
Page 79 - Removing the I/O Board
Chapter 3 69 Removing the I/O Board 1. See “Removing the Upper Cover” on page 58.. 2. Unlock and remove the I/O board FCC from the main board 3. Unlock and remove the I/O board FCC from the I/O board. 4. Remove the two screws from the I/O board.
Page 81 - Removing the Mainboard
Chapter 3 71 Removing the Mainboard 1. See “Removing the Upper Cover” on page 58. 2. See “Removing the LCD Module” on page 64. 3. See “Removing the LED Board” on page 66. 4. See “Removing the Bluetooth Module” on page 68. 5. See “Removing the I/O Board” on page 69. 6. Disconnect the speaker cable fr...
Page 83 - Removing the CRT Board
Chapter 3 73 Removing the CRT Board 1. See “Removing the Mainboard” on page 71. 2. Disconnect the CRT cable from the CRT board. 3. Disconnect the CRT cable from the main board.
Page 84 - Removing the Thermal Module
74 Chapter 3 Removing the Thermal Module 1. See “Removing the Mainboard” on page 71. 2. See “Removing the CRT Board” on page 73. 3. Remove the five captive screws of the thermal module. 4. Lift the thermal module up slightly and then disconnect the thermal module cable from the main board. 5. Lift t...
Page 85 - Removing the RTC Battery
Chapter 3 75 Removing the RTC Battery IMPORTANT:Observe local regulations in the disposal of all batteries. 1. See “Removing the Mainboard” on page 71. 2. Pry the RTC battery out of the holding clips.
Page 86 - Removing the Speaker Modules
76 Chapter 3 Removing the Speaker Modules 1. See “Removing the Mainboard” on page 71. 2. Remove the four screws from the speaker modules. Screw List 3. Remove the black foam piece. Step Screw Quantity Screw Type Speaker Module Disassembly M2*3 4
Page 88 - LCD Module Disassembly Process; LCD Module Disassembly Flowchart
78 Chapter 3 LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product pre...
Page 89 - Removing the LCD Bezel
Chapter 3 79 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 64. 2. Remove the six rubber screw covers. 3. Remove the six screws securing the bezel. Screw List Step Screw Quantity Screw Type LCD Bezel Disassembly 2x5 6
Page 92 - Removing the Camera Board
82 Chapter 3 Removing the Camera Board 1. See “Removing the LCD Bezel” on page 79. 2. Disconnect the camera connector. 3. Pull up the camera board.
Page 93 - Removing the LCD Panel
Chapter 3 83 Removing the LCD Panel 1. See “Removing the Camera Board” on page 82. 2. Pull up the microphone. 3. Remove the two screws. Screw List Step Screw Quantity Screw Type LCD Panel Disassembly 2x3 2
Page 95 - Removing the LCD Brackets
Chapter 3 85 Removing the LCD Brackets 1. See “Removing the LCD Panel” on page 83. 2. Remove the four LCD bracket screws. Screw List Step Screw Quantity Screw Type LCD Brackets Disassembly M2*2.5 4
Page 96 - Removing the FPC Cable
86 Chapter 3 Removing the FPC Cable 1. See “Removing the LCD Panel” on page 83. 2. Place the panel face down on a clean smooth surface. Pull the microphone/camera cable off the adhesive. 3. Lift up the protective plastic tab. 4. Disconnect the LCD connector.
Page 97 - Removing the Antennas
Chapter 3 87 Removing the Antennas 1. See “Removing the LCD Panel” on page 83. 2. Lift up the two foil flaps at the corners of the LCD module. 3. Lift up the foil of the left antenna. 4. Lift up the left antenna.
Page 100 - LCD Reassembly Procedure; Replacing the Antennas
90 Chapter 3 LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requiremen...
Page 103 - Replacing the FPC Cable
Chapter 3 93 Replacing the FPC Cable 1. Connect the FPC cable connector. 2. Place the protective clear adhesive tape down firmly over the connector. 3. Apply adhesive behind the cable and stick the FPC cable down on the rear of the panel.
Page 104 - Replacing the LCD Brackets
94 Chapter 3 Replacing the LCD Brackets 1. Replace the four screws holding the LCD brackets in place. Screw List Step Screw Quantity Screw Type LCD Brackets Disassembly M2*2.5 4
Page 105 - Replacing the LCD Panel
Chapter 3 95 Replacing the LCD Panel 1. Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel. 2. Replace the two screws while ensuring the cables pass through the hinges correctly. Screw List Step Screw Quantity Screw Type LCD Panel Assem...
Page 107 - Replacing the Camera Board
Chapter 3 97 Replacing the Camera Board 1. Apply adhesive and lay the Camera Board board down pressing firmly. 2. Connect the cable to the Camera Board.
Page 108 - Replacing the LCD Bezel
98 Chapter 3 Replacing the LCD Bezel 1. Place the bezel hinge covers over the hinges. 2. Ensure the cables are correctly exiting the hinges.
Page 111 - Main Unit Reassembly Process; Replacing the Speaker Modules
Chapter 3 101 Main Unit Reassembly Process Replacing the Speaker Modules 1. Put the speakers in place. 2. Apply adhesive and attach the speaker cables in two locations. 3. Replace the foam piece.
Page 113 - Replacing the RTC Battery
Chapter 3 103 Replacing the RTC Battery 1. Place the RTC battery into the holding clips on the main board.
Page 114 - Replacing the Thermal Module
104 Chapter 3 Replacing the Thermal Module 1. Connect the thermal module connector to the main board. 2. Place the Thermal Module onto the main board. Then first tighten the three captive screws marked 1, 2, 3 on the thermal module in order: 1-2-3. First tighten Screw 1, then screw 2, then screw 3. ...
Page 115 - Replacing the CRT Board
Chapter 3 105 Replacing the CRT Board 1. Connect the CRT board cable to the main board. 2. Connect the CRT board cable to the CRT board. 3. Align the CRT board cable carefully between the main board and the CRT board and stick down the attached tape of the cable.
Page 116 - Replacing the Main Board
106 Chapter 3 Replacing the Main Board 1. Slide the main board external connector edge in first to the lower case. 2. Replace the five screws to secure the mainboard to the lower cover. Screw List Step Screw Quantity Screw Type Main Board Assembly 2x3 5
Page 118 - Replacing the I/O Card
108 Chapter 3 Replacing the I/O Card 1. Place the I/O card into the lower case edge first. 2. Replace the two screws. Screw List Step Screw Quantity Screw Type I/O Card Assembly 2x3 2
Page 120 - Replacing the Bluetooth Module
110 Chapter 3 Replacing the Bluetooth Module 1. Connect the Bluetooth module cable to the Bluetooth module. 2. Apply adhesive and place the Bluetooth module into place pressing down firmly. 3. Connect the Bluetooth module cable to the main board.
Page 121 - Replacing the LED Board
Chapter 3 111 Replacing the LED Board 1. Connect the LED board FCC to the mainboard. 2. Place the LED board into place ensuring the slide switches on the front are properly aligned in the lower cover slots. 3. Replace the one screw.
Page 123 - Replacing the LCD Module
Chapter 3 113 Replacing the LCD Module 1. Place the LCD module hinges into position on the lower case. 2. Replace the two screws. Screw List Step Screw Quantity Screw Type LCD Module Assembly M2x5 2
Page 125 - Replacing the Button Board
Chapter 3 115 Replacing the Button Board 1. Apply adhesive and stick the touch pad FCC down onto the upper cover. 2. Connect the touch pad FCC to the touch pad. 3. Place the button board onto the upper cover and replace the two screws.
Page 128 - Replacing the Upper Cover
118 Chapter 3 Replacing the Upper Cover 1. Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges. 2. Replace the twelve screws.
Page 131 - Replacing the Keyboard
Chapter 3 121 Replacing the Keyboard 1. Connect the FCC to the mainboard. 2. Turn the keyboard over and insert the bottom edge in. 3. Push down the top edge ensuring the four latches across the top are fully secured.
Page 132 - Replacing the Wireless LAN Module
122 Chapter 3 Replacing the Wireless LAN Module 1. Place the wireless LAN module into its connector. 2. Replace the one screw. Screw List Step Size Quantity Screw Type WLAN Assembly M2*3 1
Page 134 - Replacing the DIMM Module
124 Chapter 3 Replacing the DIMM Module 1. Slide the DIMM module into the connector and press down till the locking springs click into place. 2. Repeat the process for the second DIMM module 3. Place the DIMM module door down corner first.
Page 136 - Replacing the Hard Disk Drive
126 Chapter 3 Replacing the Hard Disk Drive DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. 1. Connect the HDD FPC to the HDD. 2. Lift up the clear plastic tab and place the HDD into its bay. 3. Connect the...
Page 138 - Replacing the Battery
128 Chapter 3 Replacing the Battery 1. Slide the battery into position. 2. Close the locking latch.
Page 139 - Replace the Dummy Card
Chapter 3 129 Replace the Dummy Card Push the dummy card into the slot until it clicks into place.
Page 141 - Troubleshooting; Common Problems; Chapter 4
Chapter 4 131 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the fa...
Page 142 - Power On Issue; Computer Shuts down Intermittently
132 Chapter 4 Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the pro...
Page 143 - No Display Issue; No POST or Video
Chapter 4 133 No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure t...
Page 144 - Abnormal Video Display; Random Loss of BIOS Settings
134 Chapter 4 If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see “Disassembly Process” on page 43). 8. If the Issue is still not resolved, see “Online Support Information” on page 241. Abnormal Vi...
Page 145 - LCD Failure
Chapter 4 135 6. If the Issue is still not resolved, see “Online Support Information” on page 241. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check LCD module? Swap LCD cable /LCD panel OK NG Check MB LCD...
Page 146 - Built-In Keyboard Failure
136 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly connected? No Disconnect and reconnect Keyboard functioning? No Replace Keyboard Replace mainboard
Page 147 - TouchPad Failure
Chapter 4 137 TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check M/B T/P FFC Re-assemble the T/P FFC to M/B OK NG Check TouchPad OK Swap/Reassemble the T/P board or T/P FFC OK NG Swap M/B S...
Page 148 - Internal Speaker Failure; Sound Problems
138 Chapter 4 Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot...
Page 149 - Internal Microphone Failure; Microphone Problems
Chapter 4 139 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is sti...
Page 150 - HDD Not Operating Correctly
140 Chapter 4 c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. 8. If the Issue is still not resolved, see “Online Support Information” on page 241. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following...
Page 151 - Other Failures
Chapter 4 141 USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Other Failures If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume W...
Page 153 - POST Code Reference Tables
Chapter 4 143 POST Code Reference Tables These tables describe the POST codes and components of the POST process. POST Routine Description Code PeiEventLog 01 OemServices 02 SioInit 03 MonoStatusCode 04 PentiumMCpuPeim 08 PlatformStage1 09 Variable 0A IchInit 0B PlatformStage2 0D IchSmbusArpDisabled...
Page 157 - Mainboard Top View; Chapter 5
Chapter 5 147 Jumper and Connector Locations Mainboard Top View Item Description Item Description PJ1 DC-in CN6 Bluetooth Connector CN3 LCD connector U9 Clock Generator JSIM2 SIM card connector CN2 LED board connector PJ2 Battery connector CN17 USB connector U12 EC Winbond CN18 HDMI U14 Codec U2 HDM...
Page 158 - Mainboard Bottom View
148 Chapter 5 Mainboard Bottom View Item Description Item Description CN10 DDR2 DIMM2 CN14 RTC CN12 DDR2 DIMM1 U19 SB ICH9M U18 CPU CN13 Mini Card U17 NB GS45 CN11 Mini Card (WLAN) CN16 Fan CN9 HDD BOTTOM SIDE CN15: CRT board connector U18: CPU U17: NB GS45 U19: SB ICH9M CN14: RTC CN16: FAN CN13: Mi...
Page 159 - Clearing Password Check and BIOS Recovery; Mainboard CMOS Discharge
Chapter 5 149 Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user sett...
Page 160 - BIOS Recovery by Crisis Disk; BIOS Recovery Boot Block
150 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process f...
Page 161 - Exploded Diagrams
Chapter 6 151 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PART...
Page 162 - Main Assembly
152 Chapter 6 Main Assembly Item Description Part Number 1 K/B Module 2ZH70KBR000 2 Top Sub Assy 2IZH7TATN10 3 CRTCable Assy DDOZH7TH000 4 CRT Board Assy 3SZH7CB0000 5 PCB Assy 21ZH7PA0090 6 LED Board Assy 3RZH7LB0000 7 Thermal Module Assy 3AZH7TATN10 8 RAM 2ZH7RM02000 9 Bluetooth Assy 27ZH7BTTN00 1...
Page 163 - LCD Assembly; Camera
Chapter 6 153 LCD Assembly Camera Item Description Part Number 1 LCD Cover 60.SA207.002 2 CableAssy 50.SA107.005 3 LCD Bracket_L 33.SA107.002 4 LCD Panel LK.11605.001 5 LCD Bezel 60.SA107.005 6 LCD Bracket_R 33.SA107.001 7 Camera 57.S6507.003
Page 164 - FRU List
154 Chapter 6 FRU List CATEGORY PARTNAME ACER P/N ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP-30JH BA LF AP.03001.001 ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300-04AC LF AP.03003.001 ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP-A0301R3 B1LF LF AP.0300A.001 BATTERY Battery SIMPLO UM-2009E Li-Ion...
Page 171 - Model Definition and Configuration; Appendix A
Appendix A 161 Model Definition and Configuration Aspire 1810T/1410 Model RO Country Acer Part No Description AS1410-722G25n AAP Thailand LX.SA90X.048 AS1410-722G25n EM VHP32ATTH1 MC UMACbb 1*2G/250/BT/6L2.2/5R/CB_bgn_0.3D_GEb_TH21 AS1410-721G16n AAP Thailand LX.SA90X.047 AS1410-721G16n EM VHP32ATTH...
Page 241 - Test Compatible Components; Appendix B
Appendix B 231 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripher...
Page 251 - Online Support Information; Appendix C
Appendix C 241 Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Busi...
Page 253 - Index
243 A Antennas Removing 87 , 90 B Battery Pack Removing 45 BIOS ROM type 19 vendor 19 Version 19 BIOS Utility 25 – 33 Advanced 28 Boot 31 Exit 32 Navigating 25 Power 31 Save and Exit 32 Security 28 System Security 32 brightness hotkeys 13 Button Board Removing 61 C Camera Board Removing 82 , 97 caps...
