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Page 2 - Page 2; Com Asterisk Appliance Administrator’s Guide; Important Information; Updating Your 3Com Asterisk

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 2 The 3Com Asterisk Appliance is a stand-alone PBX, which runs a specially enhanced version of the Asterisk software. It is suitable for the desktop or mounting in a typical network closet or restricted access location. The 3Com Aster...

Page 3 - Page 3; Supported Browsers; Firefox; Fax Support; Save

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 3 Supported Browsers To access the 3Com AsteriskGUI, use the Firefox browser, Release 1.5 or a later release. Note: If you exit the browser, a new browser session might not require a user to provide login information and allows full a...

Page 4 - Page 4; Calling Queues; Agent Login Extension

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 4 Calling Queues From the Call Queues tab in the 3ComAsteriskGUI, you can create multiple calling queues and also assign multiple agents as members of those calling queues. Before you can assign an agent to a calling queue, you must e...

Page 5 - Page 5; Modifying Configuration Files; cfg; Updating Your 3Com Asterisk Appliance Configuration; Updating the Bootloader Image; digium

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 5 You can now receive calls made to the calling queues. To log out of the calling queues: 1 Dial the Agent Callback Login Extension. 2 At the prompt, enter your extension. 3 At the prompt, enter your password. 4 At the prompt for a ne...

Page 6 - Page 6; Updating the 3Com Asterisk Appliance Firmware Image

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 6 3 Copy the bootloader image to an FTP server if you do not have access to the image from a public FTP server. 4 Use the bootloaderupdate command to download the image from the server on which the image resides: root:~> bootloader...

Page 7 - Page 7; Saving; Terminal emulation software

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 7 e) Select the image file that is on your PC and then click Upload Image . f) Reboot the appliance. 4 If you have been provided with a software file name and a TFTP server address: a) Click the TFTP Server radio button. b) Type the s...

Page 8 - Page 8; SSH; Updating the Telephone Image Files; Updating the Bootloader

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 8 Data bits – 8 Parity – None Stop bits – 1 Flow Control – None SSH The default root password for SSH is digium . b) Create or edit the custom.cfg file, which resides in the var/lib/asterisk/sounds/phoneprov_configs/ folder ...

Page 9 - Page 9; Configuring Polycom Telephones

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 9 Baud Rate – 57600 Data bits – 8 Parity – None Stop bits – 1 Flow Control – None SSH The default root password for SSH is digium . 3 Copy the telephone image file to an FTP server if you do not have access to the image fi...

Page 12 - Follow the steps in the; For Polycom telephones; : To allow incoming calls with a DID that matches an extension to; XXXX; Modify the trunkdial macro (see the example below) so that:

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 12 Incoming calls with a DID in the range 5551231000 -1199 first match on line 9. The first plus sign (+) character in the DID is stripped. Then, the incoming calls match on line 7, where a 9 replaces the plus sign (+) in the call...

Page 14 - Networking; Known Anomalies for the 3Com Asterisk Appliance; Upgrading

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 14 Problems Corrected in R1.4.0.14.3 • 3Com telephones display time in 12-hour UTC format. The time that a 3Com telephone displays on its LCD is based on the default time zone setting on the 3Com Asterisk Appliance (click Networking o...

Page 16 - Documentation Comments

Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 16 Documentation Comments As we work to make the documentation easier for you to use, we invite you to send us your feedback on errors that you find in the books and Help systems, and also on areas that you would like to see explained...