3Com DSA-3CV1001-02 - Manuals

B P RODUCT S PECIFICATION C L OADING S OFTWARE T HROUGH L OCAL A CCESS D P IN A SSIGNMENTS FOR LMA C ABLE Connector for Local Management Terminal 89 Connector for the LMA Port of the VCN AP 90 Local Management Cable Wiring 91 E T ERMINAL E MULATION S ETTINGS Defining the Terminal Emulation Settings ...

I NDEX 3C OM C ORPORATION L IMITED W ARRANTY EMC S TATEMENTS S AFETY S TATEMENT

1 O VERVIEW This chapter provides an overview of the Visitor and Community Network Access Point. The chapter includes the following topics: ■ Visitor and Community Network Major Features and Benefits ■ Visitor and Community Network Applications ■ VCN Access Point Features Visitor and Community Netwo...

10 C HAPTER 1: O VERVIEW ■ The system provides fast Internet connectivity and fast corporate access to end-users. Benefits The Visitor and Community Network system provides the following benefits: ■ Use existing wiring for simultaneous voice calls and data connections without the need for re-wiring....

Visitor and Community Network Applications 11 Visitor and Community Network Applications The Visitor and Community Network system serves the following applications: ■ Multiple Dwelling Units (MDU) MDUs include apartment houses and hotels. ■ Multiple Tenant Units (MTU) MTUs comprise mainly office com...

12 C HAPTER 1: O VERVIEW other network services for data transmissions while allowing voice channels to be used simultaneously. The VCN AP connects to the VCN AC via a standard copper wire pair. The VCN AC connects to the analog PBX or local telephone exchange and to a 10 Base-T switch, e.g. 3Com® V...

VCN Access Point Features 13 and data to the SuperStack II 1100 Switch. The VCN AP also splits voice and data in the direction from the VCN AC. Data is sent up to 10 Mbps full duplex. The solution also works with the VCN Services Switch 10 and the SuperStack II Switch 3300. ■ The user’s Ethernet fra...

14 C HAPTER 1: O VERVIEW additional line may be used independently of the VCN AP for connecting an analog modem or facsimile use. ■ The VCN AP supports remote software download of VCN APs and VCN Access Concentrators through a special download menu and through a special network configuration—the VCN...

VCN Access Point Features 15 Figure 4 The VCN AP Unit Front View Table 3 describes the LEDs and connectors on the front panel. Figure 5 displays the back panel of the VCN AP. F a x - M o d e m E T H E R N E T Li ne Po we r Ethernet LED Ethernet por t Fax-Modem port Power LED Line LED Local Managemen...

16 C HAPTER 1: O VERVIEW Figure 5 VCN AP Unit Back Panel Table 4 describes the connectors on the back panel. Table 4 The VCN AP Unit LEDs and Connectors - Back Panel Item Type State Used to Telephone RJ-11 port - Connect the telephone set Line RJ-11 port - Connect the VCN AP to the room telephone so...

2 S AFETY I NFORMATION This chapter provides safety information in English, French and German. The topics covered in this chapter are: ■ Safety Precautions ■ Précautions de sécurité concernant le VCN Access Point ■ Sicherheitsvorkehrungen für den VCN Access Point Safety Precautions The following saf...

Sicherheitsvorkehrungen für den VCN Access Point 19 ■ Die Energieversorgung wählt automatisch entweder 100-120 V WS oder 200-240 V WS, 60/50 Hz, wie auf dem Sicherheitsaufkleber neben der Energiezufuhr angegeben. Gewährleisten Sie, daß die vorhandene Stromleistung des Hauptstromnetzes innerhalb eine...

3 I NSTALLING AND O PERATING THE VCN A CCESS P OINT This chapter provides the information about installing, setting up, powering up and operating the VCN Access Point. The following topics are described: ■ Prerequisites for Installation ■ Installing the VCN Access Point ■ Operating the VCN Access Po...

Installing the VCN Access Point 23 Mounting the VCN Access Point on a Wall To mount the VCN AP on a wall perform the following tasks. 1 Apply the paper template to the wall as shown in Figure 7 . Figure 7 Using the Paper Template to Mark the Wall The partially curved edge of the template corresponds...

24 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT 5 Where the three crosshairs of the template holes intersect, indent the surface with a sharp tool (for example a nail). See Figure 7 . 6 Remove the template. 7 Drill the indented holes with a drill bit of the same diameter as the wall...

26 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT Figure 12 Driving Screws into the Wall 10 Align the two large holes of the VCN AP (see Figure 13 ) with the two already driven screws and insert the screw heads into the holes . Shift the VCN AP downward so that the screw shanks slip i...

Installing the VCN Access Point 27 12 Reinsert the curved cover by reversing the sequence of step 2 . See Figure 14 and Figure 15 . Figure 14 VCN AP without Curved Cover Figure 15 Placing Curved Cover on VCN AP Mounting the VCN Access Point Under a Table Two screws support the rear side of the VCN A...

28 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT Figure 16 Mounting Underneath a Table To mount the VCN AP under a table, perform the following tasks: 1 Tape the paper template (see Figure 17 ) to the under side of the table. Make sure that the straight edge is farthest away from you...

30 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT 7 Insert two of the three short screws provided into the farthest indented holes ( Figure 19 ) and drive them to the distance indicated in Figure 20 . Figure 19 Driving Two Screws into the Table Figure 20 Offset of the Screw Head from ...

32 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT 10 Drive the last short screw through the small screw hole and into the surface full depth. See Figure 23 . Figure 23 Completion of Mounting the VCN AP Under the Table 11 Reinsert the curved cover by reversing the sequence of step 2 . ...

Installing the VCN Access Point 33 To mount the VCN AP on top of a table perform the following tasks: 1 Stick the four rubber pads to the bottom of the VCN AP as shown in Figure 24 . Figure 24 Preparing VCN AP for Table Top Use 2 Turn the VCN AP over and place it on top of a table near the ac power ...

34 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT Figure 25 Preparation of the VCN Access Point ■ Connect an RJ-45 cable from the user’s PC to the Ethernet port at the front of the VCN AP. The user’s PC must be equipped with an Ethernet card. If the user’s PC does not have an Ethernet...

Operating the VCN Access Point 35 Figure 26 Communications Access via the VCN AP Operating the VCN Access Point After the installing and mounting the VCN Access Point it is ready for use. The VCN AP may be used for the following: ■ Making a Voice Call ■ Sending and Receiving Data Traffic ■ Sending a...

36 C HAPTER 3: I NSTALLING AND O PERATING THE VCN A CCESS P OINT 3 If the telephone set has an additional RJ-11 port, it can be used independently of the VCN AP for fax. Connect an RJ-11 cable between the fax machine or the PC fax modem to the PC RJ-11 port on the VCN AP. Sending and Receiving Data ...

4 U SING THE L OCAL M ANAGEMENT A CCESS This chapter describes using the Local Management Access (LMA) and remote management. The LMA is accessible via a terminal emulating computer connected to the LMA port on the VCN Access Point. The terminal is used for monitoring and problem solving. Remote sof...

38 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Connecting the PC Terminal Emulator Perform the steps below to connect the PC to the LMA port: 1 Remove the cover from the LMA section of the VCN AP as in the figure below. Figure 27 LMA Section of the VCN Access Point 2 Connect the LMA port to th...

VCN Access Point Menus 39 Figure 28 Menu Hierarchy Table 6 provides a summary of the line card menus, the submenus and the corresponding number sequence. Click a menu or submenu name to receive more information. After typing each number in the number sequence press the <Enter> key. Access Poin...

40 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Login After connecting the management terminal to one of the LMA ports 2 through 24, press any key. The login dialog appears: Login: Type your Login ID and press <Enter>. Password: Type your password and press <Enter>. Table 6 Number S...

VCN Access Point Menus 41 The default login is admin ; the default password is null—just press <Enter>. If you forget your password, contact technical support. Refer to Appendix F Technical Support . When you complete Login, the Access Point Main Menu appears. If the login was unsuccessful, th...

42 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS AP Version Confirm VCN AP functionality by checking the software and hardware versions and dates. 1 To check the software version, enter 1 In the Main Menu ( Figure 30 , page 41 ). The following screen appears: Figure 31 Version Screen 2 Press <...

VCN Access Point Menus 43 1 In the VCN AP Main Menu enter 3 . 2 In the Management Menu , enter 1 . The Ethernet Menu appears Figure 33 Ethernet Menu. Ethernet Traffic Counters The Ethernet traffic counters count normal frames and errored frames transferred between the user’s PC and the VCN AP. Ether...

44 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS To check the Ethernet traffic counters, type 1 in the Ethernet Menu and press <Enter>; the Ethernet Traffic Counters screen appears: Figure 34 Ethernet Traffic Count Screen Ethernet Status To check Ethernet status, press 2 in the Ethernet Me...

VCN Access Point Menus 45 Reset Counters To reset Ethernet counters: 1 In the Ethernet Menu , type 3 and press <Enter>. The following message appears: Do you want to proceed (Y/[N])? : 2 Type y and press <Enter> to perform the reset. The following message appears: The action has been don...

46 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 38 Change Work Mode Menu In the Change Work Mode Menu , the current working mode is shown to be one of: ■ Normal Operation Normal operation is lack of loopbacks and half duplex. ■ Internal Loopback Mode ■ External Loopback Mode ■ Full Duple...

VCN Access Point Menus 47 When you discard the operation, the message appears: The action has been canceled Setting External Loopback Mode To set external loopback mode, type 3 and press <Enter>. The message appears: This action will change the working mode of Ethernet! Do you want to proceed ...

VCN Access Point Menus 49 Figure 40 HDLC Traffic Counters Screen Reset Counters To reset HDLC counters: 1 In the HDLC Menu , type 3 and press <Enter>. The message appears: Do you want to proceed(Y/[N])? : 2 Type y and press <Enter> to perform the reset. HDLC Status To check HDLC status, ...

50 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 41 HDLC Status Screen Change HDLC Work Mode To change the HDLC loopback mode, use the Change Work Mode Menu . In the HDLC Menu , type 4 and press <Enter>. The options in Figure 42 appear. Figure 42 Change HDLC Work Mode Menu In the Ch...

VCN Access Point Menus 51 Do you want to proceed (Y/[N])? : To confirm type y ; to discard, type n ; and and press <Enter>. When you proceed, the message appears: Action has been done. When you discard the operation, the message appears: The action has been canceled Setting Normal Mode To set ...

52 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS To reject, press <Enter> or type n and press <Enter>. The Management Menu reappears. To proceed type y and press <Enter>; the message appears: The system is going down... The Operation Mode Selector Menu ( Figure 44 ) appears. Fi...

VCN Access Point Menus 53 ■ Enter F . Figure 45 Reset messages Figure 46 Start of Software Execution Figure 47 Self-test Messages Then the Login prompt appears. VDSL Menu To view the VDSL Menu , type 4 in the Main Menu and press <Enter>; the VDSL Menu appears. ****************************** SW...

54 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 48 VDSL Menu . VDSL QAM Channel Status Report To check the VDSL parameters, enter 1 in the VDSL Control Menu; the QAM Channel Status report appears: Figure 49 VDSL QAM Channel Status Report Figure 49 contains the following information: ■ QA...

VCN Access Point Menus 55 The alternate state is Out of lock—the line to the VCN AC is not connected. ■ Restarts, the number of times the line to the VCN AC undergoes a cold restart. A cold restart occurs when there is a prolonged break in the line. ■ Warm restart, a restart using information that e...

56 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 51 Setting VLAN ID Message Screen. Set Ethernet Half/Full Duplex Mode To set Ethernet half/full duplex mode, perform the following steps: 1 In the AP Configuration Menu enter 2 . 2 Enter the desired mode; a confirmation message appears. Act...

VCN Access Point Menus 57 Set to Factory Defaults To set VCN AP to factory defaults perform the following steps: 1 In the AP Configuration Menu , type 4 and press <Enter>; a warning message that the action will set the system to their default value appears: This action will return the system p...

58 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Remote Software Download This section describes the remote software downloading procedure. Overview The VCN Access Point is an Ethernet over VDSL modem that combines the transmission of voice and data in the direction of the VCN Access Concentrato...

Remote Software Download 59 Downloading Software to the LCs in the VCN AC 1 Remove the cover of the LMA section of the VCN AP to reveal the LMA port, as shown in page 38 , Figure 27 . 2 Connect the management computer to the VCN AP LMA port. 3 Using RJ-45 connectors, connect the Ethernet port of the...

60 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 54 Software Download Network Configuration 4 In the VCN AP Main Menu ( Figure 30 ) type 8 , and press <Enter> for the Software Download Menu . A warning appears, followed by a prompt asking if you want to proceed ( Figure 55 ). Figure...

62 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 57 The LC Downloading State Table e At the end of the LC Downloading State Table , do one of the following: ■ Type the number of an LC to receive the software download and press <Enter>. The downloading messages and the downloading re...

64 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Downloading Software to VCN APs: To download software to VCN APs do as follows: 1 Perform step 1 through step 5 above. 2 Check the VLAN IDs of the downloading VCN AP and the receiving VCN APs. 3 To change the VLAN ID of the AP to make it the same ...

Remote Software Download 65 Figure 59 AP Downloading State Table 6 At the end of the AP Downloading State Table , do one of the following: ■ Type the number of VCN AP to receive the software download and press <Enter>. The downloading messages and the downloading results table appear ( Figure ...

66 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Figure 60 AP Downloading Results Check Software Download for the LC Cards: To check the software download results in the LC cards, type 4 and press <Enter> in the Software Download Menu . The LC Downloading State Table appears. Check Softwar...

Remote Software Download 67 Solving Problems in Remote Software Download If the LC Downloading Results in Figure 58 show download failed for one or more Line Cards or the AP Downloading Results in Figure 60 show download failed for one or more APs, follow the procedures this section to solve the pro...

68 C HAPTER 4: U SING THE L OCAL M ANAGEMENT A CCESS Download Failed for One or More VCN APs but not All Check the following: ■ AP software version of the failed APs. If the version is not 3.0 or later, locally download the current software version to the VCN AP. Refer to Appendix C , Loading Softwa...

A T ROUBLESHOOTING This appendix explains how to identify and correct problems, and how to perform related diagnostic tasks. If you have problems that are not addressed in this chapter, contact 3Com Technical Support or your service person. Refer to Appendix F for technical support information. Powe...

70 A PPENDIX A: T ROUBLESHOOTING Using Front Panel LEDs to Solve Problems This section describes the use of the LEDs to solve problems. Figure 61 displays the VCN AP LED indicators. Figure 61 The VCN AP Unit Front View Table 8 describes the LEDs. Table 8 The VCN AP LEDs LED State Indicates Ethernet ...

Using Front Panel LEDs to Solve Problems 71 Use the front panel LEDs to determine the VCN AP status after POST. Table 9 provides detailed information summarized in Table 10 . Table 9 Determining VCN AP status from the LED Indications after POST State Ethernet Line Power Notes OFF OFF OFF OFF VCN AP ...

72 A PPENDIX A: T ROUBLESHOOTING Fax/Modem Call Not Applicable (NA) NA NA No power is needed to make a fax/modem call. An Ethernet connection is not required. Data Transfer from PC ON Flashing in green ON Indicates data is passing through the VCN AP. There is a valid connection between the VCN AP an...

74 A PPENDIX A: T ROUBLESHOOTING Using a PC Terminal Emulator to Solve Problems Refer to Appendix E for setting the parameters of a terminal emulation program. Then refer to Chapter 4 Using the Local Management Access for connecting the management PC to the VCN AP to operate the management menus. Ta...

Using a PC Terminal Emulator to Solve Problems 75 Ethernet Traffic Counts The normal frame counters indicate traffic between the VCN AP and user PC. Some errored frame counters indicate fatal errors, requiring replacement of the VCN AP, Ethernet cable or the user’s PC Network Interface Card (NIC). T...

76 A PPENDIX A: T ROUBLESHOOTING The following table depicts normal counter indications and probable causes of abnormal counter indications. Summary of Abnormal Indications from Traffic Counts The following provides a quick reference to problem identification by using frame counts: Error Messages Th...

Using a PC Terminal Emulator to Solve Problems 77 The only error message of this type is Wrong entry! It appears when the user enters the wrong response to a menu. The user solves the problem by re-entering his response. When a user disconnects the management terminal from the LMI port and later rec...

C L OADING S OFTWARE T HROUGH L OCAL A CCESS This appendix describes how to load a new software release into the VCN AP through the LMA port. Loading software requires using a PC in terminal emulation mode. Refer to Appendix E Terminal Emulation Settings for a description of terminal emulation proce...

82 A PPENDIX C: L OADING S OFTWARE T HROUGH L OCAL A CCESS Figure 62 VCN AP Main Menu The Management Menu appears: Figure 63 VCN AP Management Menu 4 In the Management Menu type 5 to reset the VCN AP. The dialog in Figure 64 appears: Figure 64 Confirm Reset Board : VCN AP Main Menu -----------------...

83 5 Type Y to reset. The screen in Figure 65 appears: Figure 65 Software Download Option 6 Type S ; the downloading message appears ( Figure 71 ). The option of F in the Software Download Menu ( Figure 65 ), is the default; if the Software Download Menu displays for 5 seconds, execution from the fl...

84 A PPENDIX C: L OADING S OFTWARE T HROUGH L OCAL A CCESS 7 In the Procomm window ( Figure 67 ), select Data > Send File ( Figure 68 ). Figure 67 Procomm Plus Terminal Screen

85 Figure 68 Procomm Plus Data > Send File Menu The screen in Figure 69 appears. Figure 69 Send File Using ASCII Screen 8 Select the correct file and click Open .

86 A PPENDIX C: L OADING S OFTWARE T HROUGH L OCAL A CCESS While the file is downloading, the status window in Figure 70 appears: Figure 70 Send File Status Window The VCN AP software is downloaded to the flash memory in the VCN AP, and the messages in Figure 71 and Figure 72 appear:

88 A PPENDIX C: L OADING S OFTWARE T HROUGH L OCAL A CCESS Figure 72 Self-Test Messages The Login prompt appears. After the software download, the unit starts to execute the software from the flash memory. If, instead of the messages in Figure 71 , one of the following messages appear, the software ...

D P IN A SSIGNMENTS FOR LMA C ABLE This appendix describes the pin assignments for the LMA cable, see Figure 73 . The cable is used in an RS-232 connection. Figure 73 Local Management Access Cable Connector for Local Management Terminal The connector for the local management (LM) terminal emulating ...

90 A PPENDIX D: P IN A SSIGNMENTS FOR LMA C ABLE Connector for the LMA Port of the VCN AP The connector for the LMA port of the VCN AP is described below. The connector consists of a MiniDIN 4-pin male connector, see Figure 75 . Table 16 describes the pin assignments. Figure 75 MiniDIN 4-Pin Connect...

Local Management Cable Wiring 91 Local Management Cable Wiring This section describes the connection of the pins in the LM terminal connector to the pins in the VCN AP LMA port connector within the cable. Figure 76 depicts the connections in the cable. Table 17 lists the pin connections for the wire...

E T ERMINAL E MULATION S ETTINGS This appendix describes the terminal emulation settings for Procomm Plus. Procomm Plus is presented here as an example of a terminal emulation program; you can use another program with similar settings. Defining the Terminal Emulation Settings To define the terminal ...

94 A PPENDIX E: T ERMINAL E MULATION S ETTINGS Figure 77 Procomm Plus Terminal Screen Establishing Terminal Settings Terminal settings can be established in one of two ways: ■ Using the Configuration Bar ■ Using the Menu Bar Using the Configuration Bar To establish terminal settings using the config...

Establishing Terminal Settings 95 2 If necessary, click the appropriate button to display a list of all possible settings and select the required settings. Using the Menu Bar To establish terminal settings using the menu bar: 1 Select Options > System Options > Modem Connection . The Setup win...

96 A PPENDIX E: T ERMINAL E MULATION S ETTINGS 3 From the Current Modem/Connection window, select direct connect-ComX , where X represents the number of your com port. 4 Click Modem/Connection Properties . The Modem/Connection Properties window as shown in Figure 79 opens. Figure 79 Connection Prope...

F T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com ...

98 A PPENDIX F: T ECHNICAL S UPPORT 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: ■ Hostnam...

Support from Your Network Supplier 99 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number: 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service...

100 A PPENDIX F: T ECHNICAL S UPPORT When you contact 3Com for assistance, have the following information ready: ■ Product model name, part number, and serial number ■ A list of system hardware and software, including revision levels ■ Diagnostic error messages ■ Details about recent configuration c...

Returning Products for Repair 101 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense. To obtain an aut...

I NDEX Numbers 3Com bulletin board service (3Com BBS) 983Com Knowledgebase Web Services 973Com URL 973ComFacts 99 A Abnormal Indications from Traffic Counts 76AC/DC adapter 33, 69account number 36applications 12 B bulletin board service 98 C Calls 35conventions notice icons, About This Guide 3text, ...

104 I NDEX Management Menu 42MIBs 98MiniDIN 4-pin connector 38MiniDIN connector 90monitoring 37mounting VCNAP on the wall 23 multiple dwelling units 11multiple tenant units 11 N network supplier support 99 O online technical services 97Operation instructions 35 P paper template 23password 36POTS 9, ...

3Com Corporation L IMITED W ARRANTY LIMITED WARRANTY This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and other English language countries, and countries for which a translation into the local language is not provided Vis...

OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Co...

GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. 3Com Corporation 5400 Bayfront Plaza P.O. Box 58145 Santa Clar...

EMC S TATEMENTS FCC C LASS B V ERIFICATION S TATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal...