3Com 3CR990 - Manuals

1 B EFORE Y OU B EGIN Product Registration The United States government places registration requirements on using data encryption products. To obtain customer support for 3CR990 NICs, you are required to register your NIC product with 3Com. You can register this product electronically or by U.S. mai...

10 C HAPTER 1: B EFORE Y OU B EGIN EtherCD Navigation This section provides information about EtherCD content and navigation. If auto insert is enabled for your CD-ROM drive, the 3Com Welcome screen is displayed when you insert the EtherCD in your CD-ROM drive. If the Welcome screen is not displayed...

EtherCD Navigation 11 Auto Insert If auto insert is not enabled for your CD-ROM drive, the EtherCD Welcome screen is not displayed when you insert the EtherCD in your CD-ROM drive. To enable auto insert on your CD-ROM drive: 1 Right-click the My Computer icon, and then select Properties . 2 Select t...

12 C HAPTER 1: B EFORE Y OU B EGIN Installation Overview This section provides basic information that you need before you start the installation. C heck List Before you start the installation, verify that you have all of the components that shipped with this product. If any of these items are damage...

Making a DOS-Bootable Diskette 13 Making a DOS-Bootable Diskette For installation and configuration procedures that require you to boot from DOS, you cannot successfully use the MS-DOS prompt from within Windows. Perform a “clean” boot from DOS or use a DOS boot disk. To make a DOS-bootable diskette...

2 3CR990 NIC S NIC Overview The 3CR990 network interface cards (NICs) represent a new generation of secure, intelligent client NICs with an on-board RISC processor (3XP processor). The RISC processor is designed to optimize system and network performance. Optimization occurs by offloading key networ...

16 C HAPTER 2: 3CR990 NIC S The following figure shows the 3CR990 NIC and the location of its major components. NIC Features The 3CR990 NICs provide these features for supported IP and IPX environments: ■ Integrated Boot ROM ■ Remote Wake-Up ■ Desktop Management Interface (DMI) ■ DHCP server prevent...

NIC Features 17 MBA preboot support allows you to use management applications to perform tasks such as: ■ Installing and configuring a new PC that has never been connected to the network. ■ Upgrading software. ■ Scanning for viruses. ■ Performing disaster recovery tasks. In addition to firmware, MBA...

Windows 2000 Offload Features 19 Enabling Offloads Windows 2000 provides the capability to individually enable or disable each of the four offload features. (The default setting for these features is enabled.) To enable or disable individual Offload settings in Windows 2000: 1 Click the My Network P...

3 NIC I NSTALLATION Installing the NIC This procedure graphically illustrates how to install the 3CR990 NIC in your PC or server. CAUTION: Windows 2000 users: If you are running Windows 2000 on your PC or server, you must run the Preinstallation program before you install the NIC in your system. For...

Installing the NIC 25 The next step is to install the software. What do you want to do? Go to: Windows 2000 . Go to: Windows 95 . Go to: Windows NT 4.0 . Go to: Windows NT 3.51 . Go to: NetWare Drivers . If you are installing multiple NICs in: ■ Windows 2000, Windows 9x, or Windows NT Go to: Multipl...

28 C HAPTER 4: W INDOWS D RIVERS 10 Select the CD-ROM drives option, clear any other checked options, and click Next . The Driver Files Search Results screen appears. Windows finds the driver on the CD. 11 Click Next . Files are copied, and then the message “Windows has finished installing the softw...

Windows 95 29 7 Click OK . The Copying Files dialog box appears. 8 Remove the EtherCD from the CD-ROM drive, insert the Windows 98 CD, enter the path to the CD-ROM drive, and click OK . The Add New Hardware Wizard displays a message informing you that Windows has finished installing the software. 9 ...

34 C HAPTER 4: W INDOWS D RIVERS To change configuration settings Go to: 3Com DOS Configuration Program . Verifying Successful Installation This section describes how to verify that a NIC installation under Windows 2000, Windows 98, Windows 95, or Windows NT is successful. Follow the instructions ap...

Multiple NICs 35 Windows NT 3.51 To verify that the NIC is successfully installed: 1 Double-click the File Manager icon. 2 From the Disk menu select Connect Network Drive . The presence of network server names confirms successful installation. If you cannot connect a network drive, the installation ...

5 N ET W ARE D RIVERS Obtaining NetWare Loadable Modules Although NetWare Loadable Modules (NLMs) are provided on the EtherCD , you can always obtain the most current NLMs from the Novell Web site. Go to: http://www.support.novell.com . NetWare Server Driver The NWSERVER directory on the EtherCD con...

40 C HAPTER 5: N ET W ARE D RIVERS 3 Add the following two lines to the AUTOEXEC.NCF file: load 3c99x.lan slot=<slot> NAME=<name> FRAME=<frametype> bind ipx to <name> net=<number> 4 Save and exit the file, and then restart the server. NetWare 4.10, 4.11, and 5.0 To upgr...

Multiple NICs 41 13 Press Insert. The Select From the List of Configured Protocols screen appears. For NetWare 5.0: a The default To a Network Interface is selected. Press Enter. The Select a Configured Network Interface screen appears. b Select the board. For example, enter: 3c99x_1 , and then pres...

42 C HAPTER 5: N ET W ARE D RIVERS Verifying the PCI Slot Number To verify the PCI slot number that the NIC is installed in: 1 Boot the NetWare server with the -na option. (This prevents the AUTOEXEC.NCF from loading.) Example: server -na 2 Issue the load command for the NIC LAN driver without a slo...

6 IP S ECURITY Overview The 3CR990 NICs accelerate IP security (IPSec) data encryption from supported operating systems that provide this offload capability. This feature is currently available in the Microsoft Windows 2000 operating system. IPSec consists of two parts: encryption/decryption and aut...

44 C HAPTER 6: IP S ECURITY Defining the Console This sequence establishes the Console and defines its parameters. To define the Console: 1 In the Windows taskbar, click Start , Programs , Accessories , and then Command Prompt . 2 At the DOS prompt, type MMC and press Enter. The Console1 screen appe...

8 C ONFIGURATION Configuration Options Changing configuration settings can have a substantial effect on your network and your PC. Before you change these settings, contact your system administrator. The following table shows configurable options, descriptions, default values, and available settings....

52 C HAPTER 8: C ONFIGURATION Auto Select—allows the NIC to connect automatically at the duplex mode of the connected hub or switch. 3CR990 NICs support full-duplex. These NICs automatically run in full-duplex mode if the switch that you are connected to supports auto negotiation and full-duplex. 3C...

3Com NIC Diagnostics Program 53 3Com NIC Diagnostics Program The 3Com NIC diagnostics program (3Com NIC Doctor) is a Windows-based program used to troubleshoot and configure NICs installed in PCs running Windows 98, Windows 95, or Windows NT 4.0. When the Network Connectivity test evaluates the netw...

54 C HAPTER 8: C ONFIGURATION 4 Select a new value from the list of available options in the Set Value list box. 5 Repeat the process for each setting that you want to change. Before clicking OK, you can undo any unsaved configuration changes that you make. To undo changes, click Undo Changes . To r...

9 T ROUBLESHOOTING Accessing the 3Com KnowledgeBase To access a database of technical information that can help you diagnose and solve 3CR990 NIC installation, configuration, and upgrade problems Go to: http://www.knowledgebase.3com.com . Troubleshooting the Installation Follow these troubleshooting...

56 C HAPTER 9: T ROUBLESHOOTING ■ Check the connectors. Examine the cable for obvious signs of damage, wear, or crimping. Substitute a known working cable. Check the length and rating of the cable. Make sure that the cable complies with 10BASE-T or 100BASE-TX recommendations. Go to: 10BASE-T Descrip...

Running Diagnostics Programs 57 Use the Windows-based 3Com NIC diagnostics program if you are running any of the following operating systems: ■ Windows 98 ■ Windows 95 ■ Windows NT 4.0 3Com DOS Diagnostics Program To start the 3Com DOS diagnostics program: 1 Ensure that the EtherCD is in the CD-ROM ...

58 C HAPTER 9: T ROUBLESHOOTING Statistics Tab Select the Statistics tab to view network traffic statistics about the installed NIC. Diagnostics Tab Select the Diagnostics tab to access diagnostics tests that you can run on the installed NIC. Support Tab Select the Support tab to access various 3Com...

Viewing Network Statistics 61 4 Click Test Remote Wake Up Restart . The PC shuts down. ■ If the PC automatically powers on after the number of seconds specified in the Seconds Until Wakeup entry box, Remote Wake-Up is functioning correctly. ■ If the PC does not power on, Remote Wake-Up is not functi...

62 C HAPTER 9: T ROUBLESHOOTING ■ Click BBS Information to display the 3Com BBS telephone numbers and modem speeds. ■ Click http://www.3com.com to access the 3Com World Wide Web site. You need a web browser installed on your PC and you must have an active Internet Service Provider (ISP) connection t...

Troubleshooting a Network Connection 63 3 Perform the Remote Wake-Up test. For information of how to run this test Go to: Running NIC Diagnostics Tests . 4 Check the BIOS in the PC. a Boot the PC and access the BIOS. If you do not know how to access the BIOS, consult the reference manual for your PC...

64 C HAPTER 9: T ROUBLESHOOTING 2 Connect a straight-through cable from the PC to the hub. The hub performs an internal crossover so that the signal can go from TD+ to RD+ and TD– to RD–. When you look at an RJ-45 connector from the front (that is, the opposite side from where the wires enter the co...

A S PECIFICATIONS NIC Specifications The following table provides environmental, interface, and standards information for the EtherLink 10/100 PCI network interface cards with 3XP processor (3CR990 family). Hardware Memory 128 K external RAM Bus interface PCI Local Bus Specification, Revision 2.2 32...

66 A PPENDIX A: S PECIFICATIONS Network Connection Criteria The following table provides network connection criteria for the 3CR990 NICs. Network Cable This section provides information about various network cable standards and descriptions of those standards for EtherLink 10/100 PCI NICs. Cabling R...

Network Cable 67 The 10BASE-T name indicates a signaling speed of 10 Mbps and twisted-pair wiring. Base stands for baseband, which denotes a technique for transmitting signals as direct-current pulses rather than modulating them onto separate carrier frequencies. A wiring topology using 10BASE-T spe...

68 A PPENDIX A: S PECIFICATIONS Flow Control The 3CR990 NICs utilize flow control technology to throttle the incoming data packet stream and prevent the loss of packets. IEEE 803.2x flow control prevents the input buffers of a device from overflowing. By using pause frames to communicate buffer stat...

B T ECHNICAL S UPPORT Register this Product The United States government places registration requirements on using data encryption products. To obtain customer support for 3CR990 NICs, you are required to register your NIC product with 3Com. You can register this product electronically or by U.S. ma...

70 A PPENDIX B: T ECHNICAL S UPPORT 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your...

Support from 3Com 71 Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, please call the 3Com technical telephone support phone number at the location nearest you. When you contact 3Com for assistance, have the following in...

C S UPPORTED D RIVERS Additional Drivers Text file names and driver names for some of the other drivers supported by 3CR990 NICs appear in the following table. The text files are included in the HELP directory on the EtherCD . For a list of additional supported network drivers and instructions on ho...

D U NINSTALLING NIC S OFTWARE Windows 2000 Follow this procedure to uninstall the NIC software in a PC running Windows 2000: 1 Right-click the My Computer icon. 2 Select Properties on the pop-up menu. The System Properties screen appears. 3 Select the Hardware tab. 4 Click Device Manager in the midd...

E MBA B OOT ROM Enabling or Disabling the Boot ROM Setting The default boot ROM (factory) setting on the NIC is Disabled. This setting can be changed through the 3Com NIC diagnostics program. To enable or disable the NIC boot ROM setting using the 3Com NIC diagnostics program: 1 Start the 3Com NIC d...

78 A PPENDIX E: MBA B OOT ROM 3 Reboot the PC. The MBA attempts to boot from the network using the default protocol TCP/IP DHCP. To change the default protocol or any other MBA configurations, press Ctrl+Alt+B when the following message appears: Initializing MBA. Press Ctrl+Alt+B to configure... If ...

80 A PPENDIX F: D YNAMIC A CCESS T ECHNOLOGY The minimum client requirements and recommended Microsoft Service Packs (if any) for Dynamic Access technology are listed in the following table. Installing DynamicAccess Technology Dynamic Access technology is copied to your hard drive, but not installed...

82 A PPENDIX F: D YNAMIC A CCESS T ECHNOLOGY Follow this procedure to configure Dynamic Access technology on a local PC: 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The Traffic Prioritization tab of the DynamicAccess Software Setup screen appears. 2 Select the tab contai...

Removing DynamicAccess Technology 83 Windows NT 4.0 and Windows NT 3.51 Follow this procedure to remove Dynamic Access technology from a PC running Windows NT 4.0 or Windows NT 3.51: 1 Double-click the Network icon in the Control Panel . 2 Select the DAPassThru Driver Transport protocol. ■ Windows N...

I NDEX Numbers 10 LNK LED 56100 LNK LED 563C990cfg.exe 523Com bulletin board service (3Com BBS) 70 3Com NIC diagnostic program 53 changing settings 53displaying settings 53 3Com tray icon 623ComFacts 70 A access, remote 17ACT (activity) LED 56auto play, CD-ROM 11auto select, definition 52AUTOEXEC.NC...

W ARRANTY AND R EGULATORY C OMPLIANCE I NFORMATION 3Com Corporation Limited Warranty E THER L INK 10/100 PCI N ETWORK I NTERFACE C ARD WITH 3XP PROCESSOR H ARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use and service, for the followin...

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODI...

I NDUSTRY C ANADA C LASS B E MISSION C OMPLIANCE S TATEMENT This Class B digital apparatus complies with Canadian ICES-003. A VIS DE C ONFORMITÉ À LA R ÉGLEMENTATION D ’I NDUSTRIE C ANADA Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada. VCCI C LASS B S TATEMENT This is...