Page 2 - User guide
79-620-0010/A, Issue 1 Avanti 3020 set Avanti 3015D set User guide Telrad Telecommunications Inc., Woodbury, New York 3020&3015D.txt.book Page 2 Tuesday, August 3, 1999 1:14 PM
Page 3 - NOTICE
NOTICE This publication refers to Telrad's Avanti 3020 set and Avanti 3015D set connected to Telrad's DIGI-TAL KEY BX system, Release SB7, or Telrad's DIGITAL 400 system, Release DB7, or Telrad’s DIGITAL 1000 system, Release LB7, as of July, 1999. Telrad reserves the right to modify the equipment an...
Page 5 - CONTENTS
iii CONTENTS ABOUT YOUR AVANTI TELEPHONE ................................................ 1TELEPHONE SET BUTTONS ............................................................ 1SWITCHING FROM HANDSET TO HANDSFREE OPERATION ....... 6DISTINCTIVE RINGING .....................................................
Page 8 - ABOUT YOUR AVANTI TELEPHONE; NOTE
Avanti 3020 and Avanti 3015D sets 1 ABOUT YOUR AVANTI TELEPHONE The Avanti 3020 and Avanti 3015D sets are equipped with onhook dialing, full speakerphone and hot dialpad capabil-ity, which enables you to make a call or operate any feature by pressing the dialpad buttons. You may also receive and dis...
Page 12 - NOTES
Avanti 3020 and Avanti 3015D sets 5 DN buttons DN buttons are buttons associated with specific Directory Numbers. The first DN button is your Primary DN button, which has the same number as your extension. The Primary DN but-ton is used for making and receiving most of your calls. Whenever you pick ...
Page 14 - DISTINCTIVE RINGING
Avanti 3020 and Avanti 3015D sets 7 DISTINCTIVE RINGING You can program telephone sets located close to each other with distinctive rings, to enable you to identify which telephone is ringing. Nine different rings are available. To change the ring for your telephone set1. Press [*] and [#] simultane...
Page 15 - MUTE; To enable or disable the microphone (MUTE)
8 Avanti 3020 and Avanti 3015D sets MUTE If you want to talk to someone in your office during a call, without the connected party hearing, you can disable the handset or telephone set microphone. To enable or disable the microphone (MUTE) • Press [MUTE] during a conversation. To enable or disable th...
Page 16 - HOT DIALPAD
Avanti 3020 and Avanti 3015D sets 9 HOT DIALPAD The hot dialpad enables you to dial and activate features without lifting the handset or pressing [SPKR] first. NOTE The instructions in this guide assume that you have hot dialpad capability. 3020&3015D.txt.book Page 9 Tuesday, August 3, 1999 1:14...
Page 17 - INTERNAL CALLS; Dial the extension number.
10 Avanti 3020 and Avanti 3015D sets INTERNAL CALLS To place a non-ringing call• Dial the extension number. To place a ringing call1. Dial tone access code [1].2. Dial the extension number. If the extension you called is busy (CALLBACK)When you dial an extension and hear busy tone, you can activate ...
Page 18 - On the Avanti 3015D, press
Avanti 3020 and Avanti 3015D sets 11 BARGE INTO A CONVERSATION Depending on system programming you may be able to break into another conversation.When you dial an exten-sion and hear busy tone:• On the Avanti 3020, press {BARGE IN}. On the Avanti 3015D, press {BRG IN}. A warning tone is heard by all...
Page 19 - ANSWERING CALLS
12 Avanti 3020 and Avanti 3015D sets ANSWERING CALLS When you receive a call an indicator flashes green on a telephone set that is programmed with DN buttons. For internal calls the top line of the display shows the name of the caller and their extension number. For external calls the display shows ...
Page 20 - Press the DN or outside line button that is flashing
Avanti 3020 and Avanti 3015D sets 13 CALL WAITINGYou may hear either a ring or a beep, indicating a second call, while already engaged in a conversation. You can answer the call without disconnecting the first call. To answer a second call 1. Press [HOLD]; The first call is put on hold. The indicato...
Page 21 - OUTSIDE CALLS; Press an outside line or outside line group button
14 Avanti 3020 and Avanti 3015D sets OUTSIDE CALLS Outside calls may be placed by accessing an outside line (or group) or by using the Least Cost Routing (LCR) fea-ture. When the instructions tell you to access an outside line, you may:• Dial an outside line number, an outside line group num-ber or ...
Page 24 - HOLD; You cannot transfer a call that is on hold.
Avanti 3020 and Avanti 3015D sets 17 HOLD There are two types of hold:• Exclusive hold: the call can be retrieved only from your extension. • Inclusive hold: the call can also be retrieved by other sets with a button for that appearance. You cannot transfer a call that is on hold. When you place a c...
Page 25 - TRANSFERRING CALLS; Press the line button associated with the call.
18 Avanti 3020 and Avanti 3015D sets TRANSFERRING CALLS You can transfer a call to another extension:1. Press [TRANSFER].2. Dial the extension number.3. Announce the call when the other party answers and then hang-up. To retrieve a transferred callIf you have not yet hung up and the other party has ...
Page 26 - CONFERENCE CALLS; If there are more conference participants a
Avanti 3020 and Avanti 3015D sets 19 CONFERENCE CALLS A total of eight parties, any of which may be on outside lines, can participate in a conference. To establish a conference1. Make the first call.2. On the Avanti 3020, press {CONFERENCE}. On the Avanti 3015D, press {CONF}. 3. Make the next call. ...
Page 27 - PICKUP
20 Avanti 3020 and Avanti 3015D sets PICKUP You can answer a call at another extension, without leaving your desk. To pick up a call on holdor ringing at another extension1. Press [PICK UP].2. Dial the number of the extension at which the call is ringing or on hold. To pick up a call ringing in your...
Page 28 - MESSAGES; SENDING MESSAGES
Avanti 3020 and Avanti 3015D sets 21 MESSAGES If after dialing an extension, there is no answer or you hear busy tone, you can send a basic message or a message from a defined list, which appears on the display of the extension you called. When you send a basic message, display telephones show “CALL...
Page 29 - RECEIVING MESSAGES
22 Avanti 3020 and Avanti 3015D sets 3. On the Avanti 3020, press {SEND MSG} On the Avanti 3015D, press {SND MG}. 4. Hang up. The message is sent. Canceling the message processYou may cancel the message process at any time:• Press [FLASH]. RECEIVING MESSAGES When messages have been left at your exte...
Page 32 - FORWARDING CALLS; Enter the new destination for Call forwarding.
Avanti 3020 and Avanti 3015D sets 25 FORWARDING CALLS You may program your telephone set to forward your calls to another extension. To program call forwarding (Avanti 3020)1. If your set does not have DN buttons, skip to step 2. I f you want to program forwarding for a specific DN, first press the ...
Page 33 - call forwarding you want to cancel.; which situation you want your calls forwarded:
26 Avanti 3020 and Avanti 3015D sets the contents of the memory. Calls are forwarded to the contents of the MEMORY button or SPEED DIAL bin. If you change the contents of the SPEED DIAL bin, calls are forwarded to the new destina-tion. This does not apply to the MEMORY button. 6. Hang up. To cancel ...
Page 34 - want your call forwarding canceled:
Avanti 3020 and Avanti 3015D sets 27 4. Dial the code designating the calls you want forwarded: 5. Enter the new destination for Call forwarding. NOTE Instead of dialing the extension number, you may press a MEMORY button programmed with an extension number (for internal calls only) - or press a SPE...
Page 35 - CANCELING CALL FORWARD TO ME
28 Avanti 3020 and Avanti 3015D sets 5. Dial the code designating the type of call forwarding that you want to cancel: 6. Hang up. CANCELING CALL FORWARD TO ME If another set has programmed your telephone set as its forwarding destination and you do not wish to be disturbed by those calls, you can c...
Page 36 - ABBREVIATED DIALING; Dial an outside line access code followed by the num-
Avanti 3020 and Avanti 3015D sets 29 ABBREVIATED DIALING This section describes several ways of abbreviating dial-ing. Save/Repeat and Redial are described in Outside Calls, above. SPEED DIALSpeed dial shortens the procedure of dialing outside num-bers by using speed dial buttons and speed dial memo...
Page 37 - Press the programmed button.
30 Avanti 3020 and Avanti 3015D sets MEMORY BUTTONSMemory buttons are used for one-press dialing of exten-sions and feature access codes. To dial with a MEMORY button• Press the programmed button. To program a MEMORY button1. Press [FEATURE].2. Press [SPEED DIAL/PROGRAM].3. Press the MEMORY button t...
Page 38 - to return to the previous display.; Press
Avanti 3020 and Avanti 3015D sets 31 General key functionsUse the [LO HI] button to scroll through the menu of lists and through the entries in the Phone Book lists. If you only see the name, press the [LO HI] button to view the num-ber. Press [FEATURE] to return to the previous display. Press {EXIT...
Page 41 - Phone Book dialing equivalents
34 Avanti 3020 and Avanti 3015D sets Phone Book dialing equivalents As shown in the above table, you press the dialpad button once for the first letter appearing on it, twice for the second letter appearing on it, and three times for the third letter appearing on it. With each press of the button, t...
Page 43 - ALARM; To program an alarm time; On the Avanti 3015D set, press
36 Avanti 3020 and Avanti 3015D sets ALARM Your telephone can sound an alarm ring at a programmed time. To program an alarm time 1. On the Avanti 3020 set, press {PROGRAM}. On the Avanti 3015D set, press {PROG}. 2. Press {TIME}. 3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g...
Page 44 - TELEPHONE LOCK; Display telephones show ENTER CODE:
Avanti 3020 and Avanti 3015D sets 37 TELEPHONE LOCK You can prevent people from making outside calls from your telephone. To lock your telephone1. Dial the LOCK access code. Display telephones show ENTER CODE: 2. Dial your Executive Credit Code (see your System Administrator). 3. Hang up. The teleph...
Page 45 - DOOR UNIT
38 Avanti 3020 and Avanti 3015D sets DOOR UNIT Your system may have a door unit equipped with an inter-com and electric door latch. When a visitor presses the doorbell, up to four system extensions ring. When the door bell ringsIf your telephone is ringing:• Press [SPKR] or lift the handset. If anot...
Page 46 - NOTE PAD; You can save a number of up to 16 digits during a call.
Avanti 3020 and Avanti 3015D sets 39 NOTE PAD You can save a number of up to 16 digits during a call. 1. Press [FEATURE].2. Press [SPEED DIAL/PROGRAM] twice.3. Dial an available speed dial bin number (three digits) or press an available SPEED DIAL button. 4. Enter up to 16 digits.5. Press [SPEED DIA...
Page 47 - ADVANCED FEATURES; Answering a second incoming call
40 Avanti 3020 and Avanti 3015D sets ADVANCED FEATURES This section lists some advanced features which you can activate from your telephone. Details concerning the oper-ation of these features can be found in the DIGITAL Sys-tems Operating Instructions manual. • Account code (voluntary, reminder, fo...
Page 48 - FEATURE CODES; FEATURE
Avanti 3020 and Avanti 3015D sets 41 FEATURE CODES Features can be activated by pressing the [FEATURE] but-ton and then dialing a feature access code. The default feature codes (see next page) reflect the fea-ture initials, using the letters on the dialpad buttons. For example:To access Barge In• Pr...
Page 49 - Feature codes
42 Avanti 3020 and Avanti 3015D sets Feature codes Feature name Abbreviation Access method ACCOUNT CODE AT [FEATURE][2][8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] ATTENDANT - [0] BACKGROUND MUSIC 1 BM [FEATURE][2][6] BACKGROUND MUSIC 2-4 (1) (3) - - BARGE IN BI [FEATURE][2][4] CALL ACCO...
Page 51 - DND messages
44 Avanti 3020 and Avanti 3015D sets DND messages Message number Default message Updated message 01 BE BACK SOON 02 BE BACK AT * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DAY 06 OUT OF OFFICE 07 OUT OF TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON VACATION 11 O...
Page 52 - System messages
Avanti 3020 and Avanti 3015D sets 45 System messages (1) When editing messages, enter digits in place of the asterisks.(2) Messages 22 to 30 are to be defined by the customer. Message number Default message Updated message 01 CALL_ (Basic message) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GON...
Page 53 - Your speed dial codes
46 Avanti 3020 and Avanti 3015D sets Your speed dial codes Name Number Code 3020&3015D.txt.book Page 46 Tuesday, August 3, 1999 1:14 PM
