AT&T TL92378 - Manual

Appendix A, Alert tones & lights ........................68 Appendix B, Handset display screen messages ......................................69 Appendix C, Expansion handset ..........................72Adding and registering handsets ........................................73 Replacing a handse...

1 Getting started MENU/SELECT Press to display the menu. While in the menu, press to select an item or save an entry or setting. Quick reference guide - handset DELETE/MUTE During a call, press to mute microphone (page 32). While reviewing the caller ID history, press to delete an individual entry, ...

2 Getting started Feature menu Menu Feature menu DIRECTORY (page 39)CALL LOG (page 45)INTERCOM (page 35)RINGER VOLUME (page 20)RINGER TONE (page 21)KEY TONE (page 22)LANGUAGE (page 22)CLR VOICEMAIL (page 23)HOME AREA CODE (page 24) Using menus Press or to scroll through menu items.Press MENU / SELEC...

3 Getting started IN USE indicator On when the handset is in use, when the answering system is answering an incoming call or when you are registering a handset.Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base.Flashes quickly ...

4 Getting started HOME line - on steady when the HOME line is in use. CELLULAR line - on steady when the CELLULAR line is in use. BLUETOOTH - on steady when a cellular phone is connected with the telephone base. NEW VOICEMAIL - new voicemail received from the local telephone company. SPEAKERPHONE - ...

Getting started Installation 5 Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 10). For optimum range and better reception, place the telephone base...

6 Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line(s), you must install a DSL fil...

7 Getting started IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The power adapters are intended to be correctly oriented...

8 Getting started Battery installation & charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best perfor...

9 Getting started Step 1 Plug the battery securely into the connector inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Step 2 Step 3 Press the depression and slide the battery compartment cover dow...

10 Getting started Installation options The telephone base is set for desktop use. It is possible to change to wall mounting position by installing the wall mount bracket provided. Wall mounting requires a telephone outlet wall mounting plate with mounting studs that may require professional install...

12 Getting started 5. Make sure the telephone is securely positioned as shown below. Installation options Desktop to wall mount installation

13 Getting started Installation options Wall mount to desktop installation To change the telephone base to the desktop position, make sure that you first make sure that you first unplug the telephone line cord and power adapter cord from the wall outlets before you begin. In addition, to prevent pos...

Bluetooth Introducing Bluetooth Your new AT&T TL92278/TL92328/TL92378 telephone system with Bluetooth TL92278/TL92328/TL92378 telephone system with Bluetooth telephone system with Bluetooth wireless technology has the following features: • Pair a Bluetooth enabled cell phone with the telephone b...

Bluetooth 16 Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Bluetooth cell phone - Refers to a mobile Bluetooth enabled cellular telephone. CELLULAR line - The communications serv...

Bluetooth Bluetooth setup To use a Bluetooth-enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. Pairing a device Before you begin, make sure that your Bluetooth-enabled cellular phone is not connected to any other Blueto...

19 CALL LOG > DIRECTORY Handset settings Handset main menu To enter the main menu: 1. Press Press MENU/ SELECT when the handset is in idle mode. 2. Press DIR / CID to select a handset feature menu, then press MENU /SELECT to enter that menu. To return to the idle mode, press and hold OFF/CLEAR. D...

24 Handset settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), program your area code into the telephone as the home area code. After setting, if you receive a call from within your home area code, the caller ID history will only display th...

25 Telephone operation Handset operation Making a HOME call To make a HOME call: • Press HOME /FLASH or SPEAKER , then enter the telephone number. To end a HOME call: • Press OFF /CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours...

30 Telephone operation Handset operation Handset locator The handset locator feature is useful if you misplace a handset(s). To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone on the handset(s) for 60 seconds. NOTE: When paging, if you press OFF/ CLE...

31 Telephone operation Options while on calls Volume control To adjust the listening volume on a handset: Press DIR / CID to adjust the listening to adjust the listening volume when on a call. Each press of the button increases or decreases the volume level by one increment. NOTES: 1. All volume set...

34 Telephone operation Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial list while you are on a call. This feature is available only when you are making a HOME call. Chain dialing can be useful if you wish to acces...

35 Telephone operation Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T TL90078) for this telephone base. Up to 12 handsets can be registered to the telephone base. The first nine handsets that you register will be named ...

37 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. Model TL92278 (two-handset system) 1. When on an outside call, press MENU/ SELECT to enter the feature menu. 2. Use DIR / CID to scroll to > TRANSFER , then press ME...

39 Directory Robert Brown 888-883-2445 About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time. If another handset ...

40 Directory Creating directory entries To create a new directory entry 1. Press MENU/ SELECT when in idle mode to enter the feature menu. 2. Press MENU /SELECT again to enter >DIRECTORY menu. 3. Press DIR or CID to highlight STORE . 4. Press MENU /SELECT . 5. Enter the telephone number when prom...

41 Directory Creating directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below. – Press –...

42 Directory Directory review To review directory entries 1. Press DIR when in idle mode to display the first entry in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -OR- You can also display the first entry in the directory by pressing MENU/ SELECT twice, then p...

43 Directory Directory search To search by name 1. Press DIR when in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search. The directory wi...

44 Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory review or search (pages 42-43) to display an entry. Display dial To dial a displayed number from the directory, press HOME /FLASH or...

45 Caller ID Caller ID operation This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number which are sent by the telephone company after the first or second rin...

47 Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory. For example, if Christine Smith calls, her name will appear as Chris if this i...

48 Caller ID HANDSET 1 6 MISSED CALLS Caller ID operation Missed (new) calls indicator When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS . All entries which have not been reviewed will be counted as missed calls when the phone is idle. Eac...

49 Caller ID HANDSET 1 6 MISSED CALLS Charlie Johnson 800-222-3111 NEW 10:21 AM 11/23 Robert Brown 888-883-2445 NEW 10:31 AM 11/23 883-2445 1-883-2445 888-883-2445 1-888-883-2445 The various dialing options are: To review the caller ID history To review the caller ID history 1. Press CID to review t...

50 Caller ID To review the caller ID history Other options • Press DELETE /MUTE to delete the displayed entry from the caller ID history. • When an entry from the caller ID history is displayed, press and hold DELETE /MUTE to delete all entries from the caller ID history. When the screen displays DE...

51 Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independ...

52 Answering system About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is 14 minutes. The actual recording time depends on individual message characterist...

53 Answering system Day & time announcement Before playing each message, the answering system announces the day and time the message was received. If you subscribe to caller ID service from your local telephone company, the time will automatically be set with every incoming call. You must set th...

54 Answering system Day & time announcement 5. Press CLOCK. The system will announce the current day setting, and then announce “To change the day, press SKIP or REPEAT . Press CLOCK when you are done.” 6. Press CLOCK. The system announces the current clock setting.

55 Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system on or off:• Pre...

56 Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system.The telephone has a prerecorded outgoing announcement, “ Hello. Please leave a message after the tone.” You can use this announcement, or replace it with yo...

57 Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “ Announcement. Press PLAY or press RECORD ." 2. Press PLAY /STOP to begin playback. 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be a...

58 Answering system NOTE: To adjust the voice prompt volume, press VOLUME . Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the feature settings. 2. When you ...

59 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set...

60 Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low.To change the setting:1. Press SETUP twice. The system will announce “Base ringer,” followed by the current ...

61 Answering system Answering system setup Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting:1. Press SETUP four times. ...

62 Answering system Message playback Press PLAY /STOP to listen to the messages. The system announces the number of messages, then begins playback.If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (o...

63 Answering system Message playback To delete all old messages You can only delete old (reviewed) messages. New messages must be played before you can delete them. Deleted messages cannot be retrieved again. To delete all old messages:1. Press DELETE when the telephone is in idle mode. The system w...

64 Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1 Press REC...

65 Answering system Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) The clock needs to be set (pages 53-54). 02, 04, 06, Displayed...

66 Answering system Remote access You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system:1. Dial your telephone number from any touch- tone telephone. 2. When the system answers, enter the two digit ...

67 Answering system Remote access 8 Press to end remote access (the call will be terminated). 4. Hang up to end the call and save all undeleted messages. Cut out the remote access wallet card at the back of this user’s manual for quick reference.

VOICEMAIL Flashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages. Beeps every 10 seconds Message alert. Alert tones & lights Alert tones Two short beeps VOLUME keys are pressed when the volume is alread...

Handset display screen messages Screen display messages Appendix B HOME The HOME line is in use. ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY You are accessing an empty caller ID history. The handset is calling the other handset (for intercom...

72 Expansion handset Your new AT&T TL92278/TL92328/TL92378 telephone system can TL92278/TL92328/TL92378 telephone system can telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T TL90078, purchased separately) to your telephone system, but each device must be reg...

73 HANDSET X REGISTERED Adding and registering handsets (optional) PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... NOT REGISTERED Handsets purchased separately (AT&T TL90078) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on ...

74 Replacing a handset You may need to deregister your handsets if: You have twelve registered handsets and need to replace a unit. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then re-register each handset you wis...

Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . I cannot pair my cell phone to the telephone base. • Make sure the Bluetooth funct...

Troubleshooting My cordless handset isn’t performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. You might have m...

Troubleshooting The batteries will not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off on page 82 in this Troubleshooting guide. • Charge the battery in the cordless handset for at least 16 hours. Fo...

Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a mes...

Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone c...

Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understan...

Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless tele...

Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wirele...

FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAE...

Appendix G 90 FCC part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call befo...

Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. What doe...

Limited warranty 4. What is not covered by this limited warranty?This limited warranty does not cover: PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intr...

Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude “valid proof of purchase” (sales receipt) i...

Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.2 VDC Charger voltage (AC adapter out...

97 Index I Intercom, 35-36Incoming caller ID history, 49Incoming calls, answering, 25, 27 Installation, 5-14 K Key tone, 22 L Language, 22Last number redial, 29Lights, 68 M Making calls, CELLULAR calls, 27 HOME calls, 25 Maintenance, 85 Manual connection, 17 Memory match, 47 Memos, 64 Message, Alert...

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......