AT&T Telephone Adapter - Manual

33 TELEPHONE ADAPTER FRONT AND BACK ILLUSTRATION 1 2 3 4 5 9 8 7 6 11 10 1 Power LED A solid green light indi-cates that the unit is powered correctly. 2 Status LED The red status light will blink until the TA has been activated. Once the TA has been successfully connected with the AT&T CallVant...

! IMPORTANT Follow the instructions in this guide step by step and in the exact order presented. Prior to proceeding:– Read through this guide thoroughly.– Make sure you have a cable or DSL Internet connection (not dial-up or satellite). – Make sure your cable/DSL Internet connection is working (i.e...

6 2 A Shut down your computer. If your cable/ DSL modem has a power switch, turn it off. B Unplug your cable/DSL modem from its power outlet. (You should perform this step even if you set its power switch to off.) C Leave your modem powered down for at least 5 minutes. D Proceed to Step 3, page 8. 1...

12 5 VERIFY YOUR CONNECTION FOR SINGLE COMPUTER CONNECTED DIRECTLY TO A CABLE MODEM, OR ONE OR MORE COMPUTERS CONNECTED TO A CABLE MODEM THROUGH A HOME ROUTER CABLE MODEM A Verify that you can browse to a known Web site (e.g. www.att.com). If you cannot, see “I get a Page Not Found error when attemp...

1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $% QWERT UI OP ASDFGHJK 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $% QWERT UI OP ASDFGHJK FOR SINGLE COMPUTER CONNECTED DIRECTLY TO DSL MODEM A Make sure your home router is configured to obtain IP address automatically. Please refer to your home ro...

18 A small number of cable modem/DSL customers have static IP, in which they are assigned a permanent IP address that never changes. Most customers instead have DCHP or PPPoE and should follow the steps in sections 1-6; however, if you are certain you have static IP and not PPPoE or DHCP, use the fo...

19 APPENDIX B ACTIVATING A REPLACEMENT TA ! IMPORTANT! If you are using a VPN service/client, disable it while you follow steps B-I. A Follow Steps 1-5 at the beginning of this guide until you have finished Step 5: Verify Your Connection. B Go to your Personal Call Manager Web site at www.callvantage...

20 APPENDIX C TROUBLESHOOTING I just finished installation and cannot get a dial tone on my phone.I had a dial tone before, but do not receive a dial tone now. 21 I can surf the Internet but have a blinking red status light and do not have dial tone. 21 I get a Page Not Found error when attempting to...

22 I need help getting my computer to “obtain IP address automatically.” If you have a single computer connected to your cable/DSL modem , try the following (if you have a router, you must set this on your router, not your computer): For Windows 95, 98, or ME 1. Go to “Start”, select “Settings”, the...

27 APPENDIX D WARRANTY INFORMATION AT&T warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Telephone Adaptor contained in this package (“Product”) is free from material defects in material and workmanship, pursuant to the following terms and conditions, when insta...

28 APPENDIX E GLOSSARY What is my User ID? Your UserID consists of the 10-digit assigned AT&T CallVantage SM Service phone number. This information was provided in your order confirma-tion e-mail. What is IP? IP, or Internet Protocol, is the language used to exchange data over the Internet. What ...

29 What is VPN? Some employers use a VPN, or Virtual Private Network, to give their employees secure access to their corporate network over a home Internet connection. Employees usually have special VPN client software on their computers and use special se-cure means to log onto the VPN. What is WAN...