AT&T R1V2 - Manual

Contents 1 2 3 4 Introduction Implementation Planning Forms The System Administrator’s RoleUsing this Manual How to Use the System Logging In to System 25Correcting Typing Errors Making Backup Tapes The System 25 Administration Main MenuAdministration Commands System Responses Initializing the Syste...

13 14 15 16 17 Administering Tape Save/RestoreOperations Using the Digital Tape Unit Save Your Translations Verify the Saved TranslationsRestore the System Translations from a Backup Tape System Searches Administering RS232 Parameters Command Reference List of TablesCommand Reference Requirements fo...

Introduction This manual provides the information you need to administer AT&T System 25 station,network access, and system features. This includes configuring the system for initial service(that is, initializing the system) and making day-to-day changes required for efficientoperation. This manu...

■ Maintaining system security. ■ Notifying company management (and AT&T) about problems, alarms, and service complaints. If you have questions about system hardware or features, you may want to refer to the AT&T System 25 Reference Manual for more information. Using this Manual Before you us...

How to Use the System This chapter describes the way you interact with the system using the System Administration Terminal (SAT). First, it tells you how to log in to System 25. Then, how to use the MainMenu to access areas of the system you want to administer. Next, it tells you how to view and cha...

You can also end an administration session by: ■ Unplugging the cable from the modular jack connecting the terminal to the system. ■ Disconnecting the RS232 connector from the terminal. ■ Hanging up to drop the DTR signal on disconnect if you are connected via a modem. Correcting Typing Errors You c...

The System 25 Administration Main Menu When you log in to the administration terminal, you see the Main Menu. This menu allowsyou to enter one of several command areas (Port, PDC, etc.). The Main Menu looks like this (you may find minor variations on your display): MAIN MENU 1) PORT 2) PDC 3 ) r e s...

Selecting a Main Menu Item To select an item from the Main Menu, just type the number of the item you want followedby (Return) If you type (Return) by itself or if you type a number that is not between 1 and 12, you see the following message: Must be a number from 1-12Make one selection from menu- &...

Command Functions The previous section introduced you to the basic command formats. This section shows youhow to enter or change: an action number, data value, or target value. Entering Commands Keep the following considerations about the Return key in mind as you enter commands: ■ As you will see i...

Here is an example of the T (target select) command with PDC (Main Menu item 2): You see: PDC = 9876 Action = 1 Data = 201 > You enter T 8765 (Return) and see: > PDC = 8765 Action = Action Groups Some action numbers are part of groups. These groups are sets of closely related system parameters...

You enter 6789 (Return) and see: > Data = 6789 Port = 10408 Action = 2 Data = 6789 > There are no more members in this action group, so the system does not prompt for more data values. Display Support IDs The Display Support feature lets you enter an ID (or name) for each PDC, DDC, FPDC, DGC a...

System Responses During an administration session, there are occasions when you may enter inappropriateinformation at a prompt. While System 25 does not catch all input errors, it does catch many of them. System 25 has three means of responding to incorrect input: ■ Error messages ■ Print messages ■...

Print Messages This kind of message is straightforward–it conveys information. A print message does notdescribe an error condition. A print message appears at the end of certain search lists. For example, if you enter theSearch option (item 8 from the Main Menu) and search the table of most recent s...

Initializing the System This section outlines the procedure for administering initial system translations (that is, for initializing) the system). To initialize the system, you must know the desired configuration. The System 25 implementation forms contain all the information necessary to initialize...

TABLE 3-1 Default Dial Code Assignments Port Default Code Trunk Numbers (not part of dial plan) 0 0 0 1 - 0 1 0 4 Station Dial Codes: Multiline voice terminals 2 0 0 - 2 3 83 0 0 - 3 5 5 Single-line voice terminals 4 0 0 - 5 9 9 Data terminals 6 0 0 - 7 0 4 System Dial Codes: Trunk Access Codes: Loo...

Initialization Sequence Begin with a Cold Start When you administer the initial translations, it is important that you begin from a knowncondition. You can establish a known condition by forcing a cold start (Menu 9, Action=20,Data=1 or 2). As explained in the previous section, a full default cold s...

TABLE 3-2 Initialization Sequence From the information provided on this form, Enter these translations: 1 System Options Form Enter system toll restriction options, pooled modem options, and other system options following theprocedures in Administering System-Wide Options. 2 Toll Calls Allowed Lists...

TABLE 3-2 Initialization Sequence (continued) 8 Voice and Data Station Records Assign all station ports (except for attendant consoles), form following the procedures in Administering Voice Stationsand Administering Data Line and STARLAN CP Ports. Donot enter class-of-service parameters yet. There a...

Administering System-Wide Options This section describes how to set system-wide options which include: ■ Toll Restrictions ■ Call Coverage ■ Pooled Modem Options ■ Time of Day ■ D a t e ■ Call accounting options which include: — SMDR — Number of digits used for account codes ■ Miscellaneous system o...

To allow toll restricted 1 At Action = , enter 3 1 . stations to make toll calls 2 At Data = , enter 1 for yes or 0 for no. The default is 1 . within your area code Specify whether your CO 1 At Action = , enter 32. requires you to dial “ 1”before dialing calls outside 2 At Data = , enter 1 for yes o...

To specify the number ofrings before calls are sentto call coverage or callfollowing calls return totheir home station 1 At Action = , enter 4 1 . 2 At Data = , enter a number between 0 and 31 for the number of rings. The default is 2. Pooled Modem Options From the Main menu prompt, enter 4 then set...

To state whether there is 1 At Action = , enter 64. disconnect on received 2 At Data = , enter 1 for yes or 0 for no space T h e d e f a u l t i s 1 @ . To state whether the system should send aspace character ondisconnect 1 At Action = , enter 2 At Data = , enter 1 The default is 1@. 65. for yes or...

Call Accounting Options From the Main menu prompt, enter 4, then set the following call accounting options: SMDR Specify whether SMDR 1 At Action = , enter 52. records should be sent to the SMDR port 2 At Data = , enter 1 for yes or 0 for no. The default is 1@. To specify the minimum 1 At Action = ,...

Miscellaneous System Options From the Main menu prompt, enter 4, then set the following system options: To block maintenance 1 At Action = , enter 70. busy of Ground Start trunks 2 At Data = , enter 0 for no or 1 for yes. The default is 0@. To assign the Central Note This code cannot be changed afte...

Administration Password To change the 1 From the Main menu prompt, enter 4 . administration password 2 At Action = , enter 75. 3 At Data = , enter the new password (eight or fewer printable characters, with no spaces). For security, thedisplay always shows ????????. Toll Calls Allowed (TCA) Lists Th...

To delete a code from the 1 At Action = , enter 3. list 2 At Data = , enter the code you want to delete exactly as it was listed using Action=1. Floating PDCs (FPDCs) From the Main menu prompt, enter 5; then follow the procedure below to list, add, or delete an FPDC. To list FPDCs 1 At Action = , en...

Virtual Facilities A Virtual Facility (VF) is a call-routing facility which is not defined by the physical facility(trunk) over which calls are routed. Instead, the facility is defined by a combination of access codes, authorization codes, and coded characters that allow special handling of the dest...

System Speed Dialing System Speed Dialing allows you to enter a four-character code at any terminal to call the associated phone number. Keep the following considerations in mind when assigning System Speed Dialing codes: ■ Speed Dialing Codes range from # 100 through # 189 (including the # sign). ■...

Administering Trunks This section shows you how to: ■ Assign and remove trunks ■ Assign class-of-service parameters for various types of trunks Assigning a Trunk To assign a trunk [AG] From the Main menu prompt, enter 1, then follow the procedures below to define the trunk type and assign a trunknum...

TABLE 5-1 Trunk-Type Codes If the Trunk Type is: You Enter: Ground Start, CO 701* Ground Start, WATS, FX 702 Loop Start, CO 801* Loop Start, WATS, FX 802 PBX/Centrex 805† DID Immediate Dial 901 DID Wink Start 902* Auto-in/Auto-out 1001 Auto-in/Immediate Dial-out 1002 Immediate Dial-in/Auto-out 1003 ...

Removing a Trunk To remove a trunk 1 From the Main menu prompt, enter 1. 2 At Port = , enter the physical port you want to remove in the form CSSPP. 3 At Action = , enter 1. 4 At Data = , enter 0. Note When you remove a trunk, any Display ID associated with the trunk is also removed. Assigning Class...

TABLE 5-2 Trunk Class of Service (for all trunks except DID) COS NIGHT OUTWARD IN CODE SERVICE SIGNALING ONLY 0 TT 1 TT ● 2 TT 3 TT ● ● 4 DP 5 DP ● 6 DP 7 DP ● 8 ● TT 9 ● TT ● 10 ● TT 11 ● TT ● 12 ● DP 13 ● DP ● 14 ● DP 15 ● DP ● ●● TT = Touch-Tone DP = Dial-Pulse SHORT DISCONNECT ● ●● ● ● 5-4 Admin...

Class-of-Service Options Follow the procedures below to assign class-of-service options to this trunk. Pooled Facility Access 1 At Action = , enter 4. Group: Is this trunk in a 2 At Data = , if the trunk is in a pooled facility access pooled facility access group? group, enter the facility access co...

1 At 2 At ■ ■ Action = , enter 7 . Data = , enter: 1 to select Directed Night Service 0 to select TAAS Night Service. The default is 1. Delay Announcement: 1 At Action = , enter 8. To assign a Night Service delay announcement 2 At Data = , enter 1 for first delay announcement, 2 f o r second delay a...

Administering Auxiliary Equipment This section discusses how to assign and remove AT&T System 25 auxiliary equipment associated with special ports. It assumes that you know what special equipment is required and that you have read the System 25 Implementation Manual for R1V2 and/or the Reference...

Paging (Associated with Auxiliary Trunk Port) You can assign Paging to up to three zones. Each paging zone must be assigned to a separate port. Follow the procedure below to assign an access code and dial restriction toeach zone. If, in addition, you want to assign one access code to all zones, foll...

You see Action = 2. At Data = , e n t e r : ■ 0 - if you do not want Music on Special Hold ■ 1 - if you want Music on Special Hold Pooled Modem To assign a Pooled Note See the procedure for setting pooled modem options Modem circuit pack under Administering System-Wide Options. 1 At Action = , enter...

Administering Voice Stations ■ Assign voice terminals ■ Remove voice terminals ■ Assign and change station dial codes ■ Assign class of service Using the Port and PDC Menus: Class-of-service options for single-line and multiline voice terminals can be administered from either the PDC menu (Main Menu...

TABLE 7-1 Voice Terminal Type Codes Terminal Type: Code: Single-line without message waiting indicator 201 Single-line with message waiting indicator 202 5-Button MERLIN CS Voice Terminal, Z7302H01 302 MERLIN CS Hands-Free-Answer Voice Terminal, Z7309H01 303 10-Button MERLIN CS Voice Terminal, Z7303...

4 5 At Data = , enter 0 . If this station is associated with another station(s) forfeatures such as Call Coverage, Automatic Intercom, etc., you will see a warning message for each type ofassociation. To go on with the action, respond to the system message, c for continue, any other key for abort. W...

Moving a Voice Station Use this procedure when you want to move a station – its features, button assignments, and PDC — to another port. Keep these considerations in mind when you move a station: ■ The moved-to port must be vacant. ■ The terminal types must be the same; that is, you can only move a ...

To assign a trunk to this 1 At Action = , enter 52. station for Night Service 2 At Data = , enter a four-digit trunk number. Note Any given trunk can have no more than four Night Service coverage stations assigned to it. To delete a trunk from 1 At Action = , enter 53. this station’s NightService li...

Group Call Coverage: specify which receiver group will cover thisstation’s calls To 1 At 2 At ■ ■ ■ Action = , enter 7. ‡ Data = , enter a call coverage group number, 1-32 a DGC coverage group number, 101-132. This numberactually corresponds to the DGC group number 1-32 (the “1” in the hundreds’ pla...

Administering Data Line and STARLAN CP Ports Procedures in this section apply to: ■ A data terminal connected to a Data Line Card (DLC) via an ADU, but not to a data terminal connected via a modem ■ A STARLAN Interface Circuit Pack (STARLAN CP) in DLC-compatibility mode. This section describes how t...

4 At Data = , enter the code for the data terminal you’re adding: ■ 1801 for a DLC (ZTN126 or TN726) ■ 1802 for a STARLAN CP (ZTN84). Note The only way to change an existing terminal type is to remove and reinstall the station. 5 Next, assign a Data Dial Code (DDC): You see the prompt, Action = 2. A...

NO MORE BLOCKS c for continue, any other key for abort 5 Enter c. You see the following display when the station isremoved: Action = 1 Data = 0 Note If you remove a station that is associated with other stations, you may need to reassign features on those otherstations as well. Changing a Data Dial ...

To move a data station to 1 From the Main Menu prompt, enter 2. a new port 2 At PDC = , enter the DDC of the station you want to move. 3 At Action = , enter 0. The system displays the station’s present port assignment at Data = C S S P P 4 Type d, and at Data = , enter the new port assignment (CSSPP...

Administering Attendant Equipment System 25 can have two attendant consoles, either Switched Loop Attendant Consoles (SLACs) or Direct Trunk Attendant Consoles (DTACs). You cannot mix a DTAC and a SLAC in the same system; both consoles must be the same type. If you have two attendant consoles, you w...

Direct Extension Selector (DXS) Console System 25 assigns by default a selector (DXS) console, associated with the first attendant console, to the second ATL port in the system. Therefore, if you do not have a DXS console, you need to remove the default assignmentsbefore you can reassign this port. ...

To remove an attendant 1 From the Main Menu prompt, enter 1. console 2 At Port = , enter the CSSPP for the attendant console you’re removing. 3 At Action = , enter 1. 4 At Data = , enter 0. You will see a warning message for each type of association the attendant console has with another station,for...

Assign Attendant Options (DTAC and SLAC) To assign options to an From the Main menu prompt, enter 4. attendant console Assign options to the DTAC or SLAC as described below. To assign the number of 1 At Action = , enter 3. rings before unansweredcalls extended by the 2 At Data = , enter the number o...

To assign the number of 1 At Action = , enter 7. rings before unansweredDGC calls are sent to the 2 At Data = , enter the number of rings, 1-31. delay announcement or a The default is 5. button appearance To assign PDCs used to Action = 11 with a default Data of 800 is the first of eight access call...

Administering Button Assignments This section describes how to assign buttons to: ■ Multiline sets ■ Attendant consoles ■ Selector consoles Note Some button assignment features (e. g., Auto Intercom and Station-to-Station Message Waiting) require administering buttons on more than one voice terminal...

Selector Console (DXS) The selector console (DXS) has seven group select buttons that can be assigned, or “programmed.” (It also has a non-programmable test button located at the right-hand end of the button row. ) Each of the programmable buttons is a “base” number. For example, if thefirst program...

Button Assignment Tables TABLE 10-1 Multi line Set Button Defaults 7 - SYS ACCESS† 12 - FLEX DSS 17 - FLEX DSS 29 - FLEX DSS 8 - SYS ACCESS† 13 - ACCT ENTRY 18 - FLEX DSS 30 - FLEX DSS 9 - REP DIAL 14 - SEND ALL CALLS 19 - FLEX DSS 31 - FLEX DSS 10 - REP DIAL 15 - FLEX DSS 20 - FLEX DSS 32 - FLEX DS...

TABLE 10-3 Direct Trunk Attendant Console (Cold Start Defaults) 7 - SYS ACCESS† 12 - FLEX DSS 17 - Trunk 0001 29 - Trunk 0009 8 - SYS ACCESS† 13 - ACCT ENTRY 18 - Trunk 0002 30 - Trunk 0010 9 - REP DIAL 14 - ATT MSG 19 - Trunk 0003 31 - Trunk 0011 10 - REP DIAL 15 - NIGHT 20 - Trunk 0004 32 - Trunk ...

To assign an AUTO ANS 1 At Action = , enter 101. button 2 At Data = , enter 21. To assign Last Number 1 At Action = , enter 101. Dialed (LAST # DIALED) 2 At Data = , e n t e r 3 5 . Assigning Attendant-Console-Specific Buttons Button Default Tables for Multiline Set, Primary Attendant Console, Secon...

To assign Position Busy Note For a DTAC, this feature can only be administered when (POS BUSY) there are two attendant consoles. For a SLAC, this feature can be administered when there are one or two consoles. Fora system with only one SLAC, see the procedure for assigning a covering station PDC for...

ARS Patterns The next set of procedures tells you how to assign routing patterns for “A” and “B” subpatterns. Each subpattern consists of a set of routes and associated Facility Restriction Levels (FRLs) plus DDD overflow authorization with an associated FRL. The informationrequired for subpatterns ...

To allow Subpattern A to 1 At Action = , enter 140. † o v e r f l o w t o D D D 2 At Data = , enter 1 for yes or 0 for no, The default is 0, To assign an FRL for 1 At Action = , enter 141. † DDD overflow: 2 At Data = , enter an FRL, 0-3. Define Subpattern B Actions 200 and 210 through 241 define the...

To assign an FRL for 1 At Action = , enter 221. † Subpattern B, Route 2: 2 At Data = , enter an FRL, 0-3. To assign Route 3 for 1 At Action = , enter 230. † Subpattern B 2 At Data = , enter an FAC or VFC. To assign an FRL for 1 At Action = , enter 231. † Subpattern B, Route 3: 2 At Data = , enter an...

Area Code Routing Table All North American area codes are assigned to routing pattern 1 by default, except area codes N00 and N10, which default to 0. To assign a different 1 At Action = , enter 3 0 0 . routing pattern to an area 2 At Data = , enter the area code. code [AG] 3 You see the prompt, Act...

Administering Tape Save/Restore Operations If you do not have a digital tape unit, you should skip this chapter. The procedures described below assume that your digital tape unit is correctly connected and turned on. See the System 25 Installation and Test Manual for further information. It is also ...

4 Press the REWIND button, and wait for the tape unit to completely rewind tape. [You should do this before beginning any save, verify, or restore operation so you know that you are at the beginning of the tape. ] You do not have to be concerned about the clear “leader”material at the beginning and ...

To troubleshoot If the save is successful, the SAT displays: SAVE COMPLETED SUCCESSFULLY 5 Press the STOP/EJECT button on the tape unit. 6 Rewind the tape. 7 Follow the Verify procedure below. If the Save is not successful, the SAT displays: SAVE FAILED 1 Rewind the tape and repeat the Save procedur...

To troubleshoot 5 Rewind the tape. 6 Label the tape with the date and time. Store the tape in a safe place. If the verification is unsuccessful, the SAT displays: VERIFY FAILED 1 Rewind the tape and repeat the verification procedure. 2 If this verification is successful, follow steps 5 and 6 above. ...

Note This search expects input in the form NNN or in the form N•• where N is the initial digit or two digitsidentifying the station, trunk, special port, data, or empty board for which you are searching and •• is the wildcardrepresentation. Output will be in the form CSS•• whereC is the cabinet numb...

Port Location of External This search requires a PDC for input; it returns the port Alert location (CSSPP) of the external alert associated with thestation. 1 At Action = , enter 1. 2 At Data = , enter 19. 3 At Action = , enter 2. 4 At Data = , enter the PDC of the station with external alert. Butto...

Display Support Searches The Display Support feature lets you search for IDs (or names) associated with PDCs, DDCs, FPDCs, DGC groups, and trunk numbers. System 25 stores a maximum of 272 IDs in twoalphabetical lists. One list is for trunk IDs, the other is for non-trunk IDs (the PDCs, DDCs, FPDCs, ...

Listing Circuit Packs This item lets you list the board type, vintage, and cabinet location for each circuit pack insystem, except the CPU and Memory CPs. When you enter Data= 50 for this action item,you see: SLOT CABINET 1 CABINET 2 CABINET 3 and the message, Type c to list. When you type c, the sy...

Administering RS232 Parameters Action/data pairs associated with Main Menu item 10 (RS232) are used to administerSystem 25 peripheral equipment: System Administration Terminal, SMDR output port, andDigital Tape Unit. Any or all of these peripherals can be physically connected to System 25 via branch...

C o m m a n d R e f e r e n c e LIST OF TABLES TABLE 16-1 PORT/PDC Administration, Voice Terminal (Menu=1/2) TABLE 16-2 Voice Terminal Type Codes TABLE 16-3 Feature Button Translation (Menu=1/2) TABLE 16-4 Multiline Set Button DefaultsTABLE 16-5 Switched Loop Attendant Console Button Defaults (Type ...

Command Reference The tables in this chapter are intended to help those thoroughly familiar with system administration locate specific information without having to refer to the full text in theadministration procedure chapters. Unless you are an experienced System Administrator,however, you should ...

TABLE 16-2 Voice Terminal Type Codes If the Terminal Type is: Code: Single-line without message waiting indicator 201 Single-line with message waiting indicator 202 5-Button MERLIN CS Voice Terminal, Z7302H01 302 MERLIN CS Hands-Free-Answer Voice Terminal, Z7309H01 303 10-Button MERLIN CS Voice Term...

TABLE 16-10 Data Port Type Codes IF THE DATA PORT TYPE IS Data Line Card (DLC) functionality for ZTN126 or TN726 STARLAN Interface Circuit Pack (STARLAN CP) in DLC-compatibility mode Disable this individual port (forany of the above data port types) CODE: 1801 1802 0 Command Reference 16-13

TABLE 16-12 Trunk Type Codes If the Trunk Type is: Ground Start, COGround Start, WATS, FXLoop Start, COLoop Start, WATS, FX PBX/CentrexDID Immediate DialDID Wink Start Auto-in/Auto-out Auto-in/Immediate Dial-outImmediate Dial-in/Auto-outImmediate Dial-in/Immediate Dial-outWink Dial-in/Auto-out Wink ...

TABLE 16-13 Trunk TRUNK CLASS-OF-SERVICE (FOR ALL TRUNKS EXCEPT DID) COS NIGHT OUTWARD IN SHORT CODE SERVICE SIGNALING ONLY DISCONNECT 0 TT 1 TT ● 2 TT ● 3 TT ● ● 4 DP 5 DP ● 6 DP ● 7 DP ● ● 8 ● TT 9 ● TT ● 10 ● TT ● 11 ● TT ● ● 12 ● DP 13 ● DP ● 14 ● DP ● 15 ● DP ● ● TT = Touch-Tone DP = Dial-Pulse...

TABLE 16-15 Special Feature Port Type Codes This table shows data values associated with Action = 1 on Table 16-14 TN742, FEATURE ZTN78 TN763 ZTN76 ZTN77 TN748 TN758 ZTN79 Tone Detector 2101 External Alert 253 1st Page Zone 1301 702† 802† 2nd Page Zone 1302 702† 802† 3rd Page Zone 1303 702† 802† nth...

TABLE 16-17 Applicable Options See WARNING for Table 16-16. Also note that a bullet in a box on this tableindicates that the default value for that action (shown in Table 16-16) is applicablefor this circuit board. No bullet indicates that the option is not applicable. CIRCUIT BOARD ACTION BOARD TYP...

TABLE 16-18 PDC Administration (Menu=2) ACTION DESCRIPTION DATA 0 Move this station to a new port [CSSPP (new port assignment)] (moved-to port must be vacant) 1 Display terminal type code [See Table 16-2] 2-53 All other See note below. 90 Assign/remove PDC Display ID [”11 characters or less”, or “” ...

TABLE 16-20 Standard Call Type Defaults FOR SWITCHED LOOP SYSTEMS ONLY DEFAULT DEFAULT CALL TYPE CODE PRIORITY ATTENDANT Dial Attendant (0) 1 4 0 Call Following -- Logged into SLAC 2 4 NA Non logged in FPDC 3 4 0 Unassigned DID 4 4 0 Attendant DID access code 5 4 0 PDC of Attendant 6 4 NA Coverage 7...

TABLE 16-24 Toll Calls Allowed (TCA) List Administration (Menu=7) ACTION DESCRIPTION DATA 1 List numbers in a TCA list 2 Add a number to the list [NXX or NPA-NXX] 3 Delete a number from the list [NXX or NPA-NXX] Command Reference 16-27

Requirements for the SAT This section defines requirements for the system administration terminal (SAT). Any data terminal with an RS-232C interface that meets the requirements below may be used as the SAT. Display System 25 administration requires the following display characteristics: ■ Minimum di...

Index A Access code, speed dialing, 4-10 Access Toll Calls Allowed list, 4-7Account Code Entry feature, 10-9 Account Codes, 4-5Action groups, 2-7 – 2-8Action number, 2-4 Action number, changing, 2-5Add code to Toll Calls Allowed list, 4-7data terminal, 7-1, 8-1Floating Personal Dial Code, 4-8member ...