AT&T MS2025 - Manual

Important safety information ................................54 FCC part 15 ...................................57FCC part 68 and ACTA .............59Limited warranty .........................60Technical specifications ..........63 DECT 6.0 digital technology .................................63 Telep...

1 Your product may be shipped with a protective sticker covering the handset display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Avoid placing the telephone base too clo...

2 Charge light On when the handset is charging in the charger (page 7). Softkeys (2) Press to select a menu item displayed above the key. LINE 1/LINE 2/LINE 3/LINE 4 Press to make a call on the desired line (pages 20). Press to answer a call (page 21). INT Press to make an intercom call when in idle...

4 Getting started Quick reference guide Main menu Main menu Ringers (pages 13-14)Phone Settings (pages 15-19) Using menus Press MENU/ SELECT or MENU to show the first menu item, Ringers . Press or to scroll through menu items.Press MENU / SELECT or SELECT to select or save changes to a highlighted m...

5 Plug the power adapter into an electrical outlet not controlled by a wall switch. Getting started Charger installation Install the charger as shown below. IMPORTANT INFORMATION Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.tel...

6 Install the battery as shown on the following page. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the charger when not in use. The b...

7 Getting started Battery installation and charging Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Align the cover flat against the battery compartment, then slide it upwards ...

8 You must register this MS2025 cordless handset with the MS2015 deskset before use. Each MS2015 supports only one cordless handset. When first purchased, the handset shows Choose Handset in Registration at base menu. And put handset on cradle to register . If the handset does not have enough power ...

10 You may need to deregister your cordless handset when you have a registered handset and need to replace one. Please read all the instructions on this page before beginning the deregistration process. Please make sure the telephone system is not in use before deregistration. To deregister the cord...

11 You can use this handset handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a corded headset, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada...

12 Menu settings Use this menu to change the handset settings. Press MENU /SELECT or MENU when in idle mode (when the handset is not in use) to enter the main menu.Press DIR or CID to scroll to the feature to be changed. to scroll to the feature to be changed. The highlighted indicates the selected ...

20 Line indicators Each of the four indicators on LINE 1 - LINE 4 indicate the state of the corresponding telephone line. On when the corresponding line is in use on this handset. On when there is an incoming call on the corresponding line. Making and ending a call To make a call: Press the desired ...

21 Telephone operation Telephone operation Using the speakerphone During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL to hang up. Answering a callTo answer a call: Press any line key ( LINE 1 - LINE 4 ). -OR- Press /SPEAKER on the cordless...

22 Telephone operation Telephone operation To copy a redial entry to directory: Press REDIAL/ PAUSE to enter the redial list and display the summary with the total number of redial numbers. Press REVIEw , then press DIR or CID to scroll to the desired redial number. Press COPy . The handset displays...

23 Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are on a call. Press FLASH to put your current call on hold and take the new call. Press FLASH at any time to switch back and forth between calls. Volume control ...

24 Telephone operation Options while on calls Hold Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press HOLD . If you are using the speakerphone, the speakerphone turns off automatically when you press HOLD . To re...

26 Conference calls The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an interco...

27 Telephone operation Conference call B. Inviting parties using Intercom Make or answer an outside call. Press another available line key to make another outside call. The original outside call is put on hold. When the external party picks up, you can have a private conversation with that party. Pr...

28 You can use the intercom feature for conversations between the handset and a deskset. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the console is initially set up. The cordless handset...

29 Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. The console and each deskset have their own directories. The cordless handset shares the directory with the deskset it is registered to. Capacity This cordless handset shares the directory ...

30 Create a new directory entry Use the following steps to store a name and number in the directory. When the handset is idle, press VOL / DIR . The handset displays Directory XXX entries . Press ADD NEw to add an entry. The screen displays Enter Name . Use the dialing keys to enter the name (up to ...

31 Search by name Follow the steps below to search for directory entries on the handset. When the handset is idle, press press VOL / DIR . Press REVIEw , then press DIR or CID to browse through browse through the directory. When a name appears, press the dial pad keys ( press the dial pad keys ( 2 -...

32 You can dial, delete or edit a directory entry (name and number) when it is shown on the handset. You can use the directory review (page 30) or name search (page 31) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by pressing the desired line key (...

33 This telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provi...

35 Caller ID Caller ID information How the caller ID information (call log) works This cordless handset shares the caller ID memory with the deskset it is registered to. The MS2015 deskset stores caller ID information for the last 200 incoming calls in the handset. Entries are stored in reverse chro...

36 Caller ID Caller ID operation Review the caller ID information When the handset is idle, press VOL / CID . The handset displays Call History New Calls: XX and Total Calls: XX . Press REVIEw . Press DIR or CID to review the caller ID information. The caller ID history entries are stored in reverse...

37 Caller ID Caller ID operation Dial a call history entry When in the caller ID history, press DIR or CID to browse the number you wish to call. Press the desired line key ( LINE 1 - LINE 4 ). Save a caller ID entry to the directory When in the caller ID history, press DIR or CID to browse the desi...

38 Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NAME The caller prefers not to show the name. PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE CALLER The ...

39 Announcement The system plays an outgoing announcement to the caller when the call is answered by the private mailbox. The system has a default announcement, “Hello, please leave a message after the tone.” This handset allows you to play the current announcement only. Use the deskset this handset...

40 Visual message waiting indicator The handset displays XX New message(s) when there are new messages and/or memos in the private mailbox of the deskset this handset is registered to. Message playback From the handset, you can play the messages in the private mailbox.You can choose to listen to the...

41 Telephone lines - On steadily when line 1, line 2, line 3, or line 4 is in use on this handset, or when there is an incoming call. Ringer off - On steadily when the ringer volume is set to OFF . Headset - On steadily when using a corded headset. Speakerphone - On steadily when using the speakerph...

42 Handset alert tones One beep There is an incoming call waiting. Five beeps The telephone has completed the command successfully. Appendix Alert tones and lights Handset indicator lights +06 1(( %#0%'. Charge light On when the handset is charging in the charger. • LINE 1/LINE 2/LINE 3/LINE 4 On wh...

43 Choose Handset in Registration at base menu. And put handset on cradle to register. Your handset is not registered to the deskset. Directory empty There are no directory entries. Directory memory full The directory is full. You cannot save new entries unless you delete some current entries. Incom...

44 If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The handset registration is unsuccessful. Follow the handset registration instructions to r...

45 Appendix Troubleshooting There is no dial tone. Try all the suggestions above.Move the cordless handset closer to the deskset. You may have moved out of range.If the previous suggestions do not work, disconnect the telephone line from the console and connect it to a different phone. If there is n...

46 Appendix Troubleshooting My cordless handset isn’t performing normally. Move the cordless handset closer to the deskset. You may have moved out of range.Reset the deskset. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow at least one minute for the deskset to reset. O...

47 Appendix Troubleshooting The batteries do not hold a charge. If the cordless handset is in the charger and the charge light is not on, refer to The charge light is off (page 51). Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless h...

48 Appendix Troubleshooting If you plug your telephone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your console or modem farther apart from one another, or use a different surge protector.Relo...

49 Appendix Troubleshooting My cordless handset does not ring when I receive a call. Make sure that the ringer is not off (page 13).Make sure you plug the telephone line cords securely and firmly into the console and the telephone wall jacks.Make sure you plug the Ethernet cable securely and firmly ...

50 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices....

51 Appendix Troubleshooting My caller ID isn’t working. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your cordless handset.The caller must be calling from an area that supports caller ID.Both your and your ca...

52 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power from the deskset.Remove the cordle...

53 Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the corded handset down gently. Save the original packing materials to protect your cordless telephone if you ever need to ship it. Avoid wate...

56 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implante...

59 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. Th...

62 6. what must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying t...

63 Operation Operating time* Talk time (cordless handset) Up to seven hours Talk time (cordless handset speakerphone) Up to five hours Standby Up to seven days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology Digital Enhanced Cordless Teleco...

65 Index Index Menu settings 12Message playback 40Mute 23 N Name search 31 O On hook dialing (predialing) 20Operating range 63 P Pacemaker patients 56Phonebook (directory) 29–32Predialing 20 R Redial 21–22Registration 8–9Review directory 30Ringer melody 14Ringer volume 13 S Screen contrast 17Search ...