Page 2 - Congratulations; Important safety information; or
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 68-69 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and ...
Page 3 - Parts checklist
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Wall mount bracket Telephone base Power adapter for telephone base Cordless handset(2 for EL52201/EL52251)(3 for EL52301/EL52351)(4 for EL52...
Page 4 - Getting started
User’s manual EL52201/EL52251/ EL52301/EL52351/EL52401DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide ................................................ 2Telephone base and charger installation .......... 4Battery instal...
Page 5 - ii
Dial, delete and edit a directory entry .............30 Dial a directory number ....................................30Delete a directory entry ...................................30Edit a directory entry .........................................30 Speed dial locations ...................................
Page 6 - or call; Avoid placing the telephone base too close to:
You must install and charge the battery before using the cordless handset. See pages 5 and 6 for easy instructions. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mou...
Page 7 - Quick reference guide; TONE
2 Quick reference guide Getting started rEDIAL/pAusE Press repeatedly to review the last 10 numbers dialed (page 18).While entering numbers, press and hold to insert a dialing pause (pages 16 and 27). pHONE/FLAsH Press to make or answer a call (page 16).During a call, press to answer an incoming cal...
Page 8 - using menus; main menu; message window
Getting started 3 Quick reference guide using menus Press mENu/ sELECT to enter the main menu.Press CID or DIr to scroll through menu items.Press mENu /sELECT to select or modify an item.Press OFF /CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. >PLAY MESSAG...
Page 9 - Telephone base and charger installation; Wall mount installation; on pages; ImpOrTANT INFOrmATION:
4 Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephon...
Page 10 - Battery installation and charging; Battery installation; Install the battery as shown below.; THIs sIDE up; facing; light is on; CHArGE
Getting started 5 Battery installation and charging Battery installation Install the battery as shown below. ImpOrTANT INFOrmATION: Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com or call 1 (866) 288-4268 . Bat...
Page 11 - Battery charging; on page 74 for battery; LOW BATTEry; until you; Battery indicators
6 Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in t...
Page 12 - Tabletop to wall mount installation; Plug one end of the telephone line cord into the
Getting started 7 Wall mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase o...
Page 14 - Wall mount to tabletop installation; Lift the telephone base up to detach it from the wall mount bracket.; on page 4 to install the
Getting started 9 Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation, follow the steps below. Unplug the large end of the base power adapter from the electrical outlet.If the telephone line cord and power ada...
Page 15 - Menu overview; menu structure
10 Menu overview Use the menu to change the telephone settings. Press mENu/ sELECT in idle mode (when handset is not in use) to enter the main menu.Press CID or DIr until > is next to the feature you want to select.Press mENu /sELECT to select or save the indicated item. -Or- Press OFF /CANCEL to...
Page 16 - Handset settings
11 Telephone settings Handset settings ringer volume You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. Press mENu/ sELECT in idle mode to enter the main menu. Press CID or DIr to scroll to >rINGErs . Press mENu /sELEC...
Page 18 - Key tone
13 Telephone settings Handset settings Key tone The handset is programmed to beep with each key press. You can turn the key tone off, so there are no beeps when you press keys. Press mENu/ sELECT in idle mode to enter the main menu. Press CID or DIr to scroll to >sETTINGs , then press mENu /sELEC...
Page 19 - Home area code; Dial mode
14 Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the...
Page 20 - Telephone base ringer volume; Base ringer is off; Answering system settings; setting
15 Telephone settings Telephone base ringer volume When the telephone base is not in use, press / /-vOLumE+ on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “ Base ringer is off ”...
Page 21 - Making, answering and ending calls; To silence the ringer temporarily on the telephone base:
16 Making, answering and ending calls making a callTo make a call: Press pHONE/ FLAsH , then wait for a dial tone. -Or- Press /spEAKEr to use the speakerphone, then wait for a dial tone.Use the dialing keys to enter the telephone number. On-hook dialing (predialing): Use the dialing keys to enter th...
Page 22 - Answering a call; FLAsH; speakerphone; Ending a call
17 Telephone operation Making, answering and ending calls Answering a call Press any dialing key ( 0 - 9 , or # ) or pHONE/ FLAsH . -Or- Press /spEAKEr to use the speakerphone. speakerphone During a call, press /spEAKEr to switch between speakerphone and normal handset use.Press OFF/ CANCEL to hang ...
Page 23 - Redial; view numbers in the redial list; Call a number from the redial list
18 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. view numbers in the redial list Press rEDIAL/ pAusE in idle mode. Press rEDIAL/ pAusE . Press DIr , CID or rEDIAL/ pAusE repeatedly to scroll through the 10 most recently called numbers (up to 3...
Page 24 - Copy a number from the redial list to the directory
19 Telephone operation Redial Copy a number from the redial list to the directory Press rEDIAL/ pAusE . Press CID or DIr to scroll to the number you want to save into the directory. Press mENu /sELECT twice. The screen shows EDIT NumBEr . Press CID or DIr to move the cursor to the left or right. Pre...
Page 25 - Options while on calls; volume control
20 Telephone operation Options while on calls volume control While on a call, press DIr /vOLumE to increase or CID /vOLumE to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. note: The handset volume setting (1-5) and speakerphone volume sett...
Page 27 - To access the redial list while on a call:
22 Telephone operation Options while on calls To access the redial list while on a call: Press rEDIAL/ pAusE . The screen shows the number most recently called. If it is not the desired number, press rEDIAL/ pAusE . Press DIr , CID or rEDIAL/ pAusE repeatedly to scroll to the desired number.Press mE...
Page 28 - Handset locator; To start the paging tone:
23 Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: Press /HANDsET LOCATOr on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: Press pHONE/ FLAsH , /spEAKEr , or any d...
Page 29 - Intercom
24 Telephone operation Intercom make and answer an intercom call Use the intercom feature for conversations between handsets. Press INT on your handset when not in use. If you have two handsets, your originating handset screen shows CALLING OTHEr HANDsET . The other handset rings and its screen show...
Page 30 - Call transfer using intercom
25 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a call, press INT . If you have two handsets, the outside call is put on hold and your originating handset screen shows CALLING OTHEr HANDsET . The other handset...
Page 31 - Directory overview; NOT; . You cannot store a new number until you; to cancel an operation, back up; to return to idle mode.; NOT AvAILABLE AT THIs TImE
26 Directory overview shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. note: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the scr...
Page 32 - Create directory entries; Add a new contact
27 Directory Create directory entries Add a new contact Press mENu/ sELECT in idle mode. Press CID or DIr to scroll to >DIrECTOry , then press mENu /sELECT . Press CID or DIr to scroll to >ADD CONTACT , then press mENu /sELECT . Enter the telephone number when prompted. Copy a number from redi...
Page 34 - Review the directory
29 Directory Review the directory review directory entries Press DIr when in idle mode to show the first entry in the directory. DIrECTOry EmpTy appears if there are no directory entries. -Or- You can also show the first entry in the directory by pressing mENu/ sELECT when in idle mode. Press CID or...
Page 35 - Dial, delete and edit a directory entry
30 Directory Dial, delete and edit a directory entry You can dial, delete or edit the displayed directory entry.See review directory entries on page 29 or search by name on page 29 to show an entry from the directory first. Dial a directory number While reviewing a directory entry, press pHONE/ FLAs...
Page 36 - Speed dial locations; The telephone base has 10 speed dial locations (; Assign or reassign a directory entry to a speed dial location; Clear a speed dial location
31 Directory Speed dial locations The telephone base has 10 speed dial locations ( 0 - 9 ). Speed dial assignments can only be selected from existing directory entries. Assign or reassign a directory entry to a speed dial location Press mENu/ sELECT in idle mode. Press CID or DIr to scroll to >DI...
Page 37 - Dial a speed dial number; ) to display the desired speed dial entry.
32 Directory Speed dial locations Dial a speed dial number When in idle mode, press and hold a dialing key ( 0 - 9 ) to display the desired speed dial entry. Press pHONE/ FLAsH or /spEAKEr to dial the displayed telephone number. note: If the speed dial location you select is empty, the screen shows ...
Page 38 - About caller ID; Information about caller ID with call waiting; See; on page 14 to determine if you should enter your area; view the dialing options
33 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...
Page 39 - Caller ID history; reasons for missing; memory match; if this is what you entered into your directory.
34 Caller ID Caller ID history How caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronolo...
Page 40 - Caller ID operation; NEW; , the number of missed calls; reasons for missing caller ID information; These messages may be displayed instead of caller ID information:
35 Caller ID Caller ID operation missed (new) calls indicator When you have calls that have not been reviewed, all handset idle screens show x(x) mIssED CALL(s) . All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID history entry marked as NEW ,...
Page 42 - Dial a caller ID history number; To delete all caller ID history entries:
37 Caller ID Caller ID operation Dial a caller ID history number While reviewing the caller ID history, press CID or DIr to browse through the caller ID history and find the entry.Press pHONE/ FLAsH or /spEAKEr to dial the displayed telephone number from the caller ID history. notes: If the telephon...
Page 43 - save a caller ID history entry in the directory
38 Caller ID Caller ID operation save a caller ID history entry in the directory While reviewing the caller ID history, press CID or DIr to browse through the caller ID history and find the desired entry.Press mENu /sELECT . The screen shows EDIT NumBEr . Use the dialing keys to modify the telephone...
Page 44 - Announcement; Hello. Please leave a message after; To play the current announcement:; Record after the tone. Press
39 Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the greeting callers...
Page 45 - To delete your announcement:; Announcement deleted; ANs; Calls will be answered
40 Answering system Answering system settings To delete your announcement: Follow Steps 1-4 in To play the current announcement on page 39 to play the announcement. Press 3 during playback to delete your recorded announcement. The system announces, “ Announcement deleted .” If your announcement is d...
Page 46 - Call screening; Number of rings
41 Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the ha...
Page 48 - recording time
43 Answering system Answering system settings recording time You can set the time limit for each message recorded to three minutes, two minutes, or one minute. The default setting is three minutes. To change the setting: Press mENu/ sELECT in idle mode to enter the main menu. Press CID or DIr to scr...
Page 49 - Answering system overview; Answering system and voicemail indicators; sTOp; NEW vOICEmAIL
44 Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s...
Page 50 - “Less than 3 minutes to record”
45 Answering system Answering system overview voice prompts The system provides voice prompts to guide you to operate the answering system. message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, anno...
Page 51 - Call screening at the handset:; “TO SCREEN; Call intercept
46 Answering system Answering system overview If call screening is on and you want to adjust the playback volume to a comfortable level (1-8) while it is recording messages, press / /-vOLumE+ on the telephone base. This volume setting is shared with message playback, so when you play messages at vol...
Page 52 - Message playback; Listen to messages; “Less than 3 minutes to record.”; To listen to messages at the telephone base:; To listen to messages at the handset:; NO mEssAGE
47 Answering system Message playback Listen to messages You can use either a handset or the telephone base to play messages. If there are new messages, the system plays back only the new messages (in chronological order). If there are no new messages, the system plays back all old messages (in chron...
Page 53 - Options during playback; pLAy; When messages are playing on the handset:; DIr
48 Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: Press / /-vOLumE+ to adjust the message playback volume (1-8). To repeat the message curre...
Page 54 - Delete all old messages; To delete all old messages at the telephone base:; “To delete all old messages, press; To delete all old messages at the telephone handset:
49 Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New (unheard) messages cannot be deleted until you have listened to them. note: If there are no old messages and you press x/DELETE twice ...
Page 55 - Recording and playing memos; record a memo; “Record; play back memos
50 Answering system Recording and playing memos Memos are messages you record yourself. They are saved, played and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. The maximum length of a memo is 3 ...
Page 56 - Message window displays
51 Answering system Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. 0 There are no messages in the answering system. 0 (flashing) After a power failure, the number in the message window fla...
Page 57 - Remote access; remotely access the answering system
52 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. remotely access the answering system Dial your telephone number from any touch-tone telephone.When the answering system answers, enter the two-digit rem...
Page 58 - Hang up to end the call and save all messages.
53 Answering system Remote access Hang up to end the call and save all messages. There is a wallet card listing the remote commands at the back of this user’s manuals. Cut it out and keep it in your wallet for quick reference. notes: If you do not enter a valid remote access code, there is no respon...
Page 59 - Screen icons, indicator lights and alert tones; screen icons; ANs ON; Handset indicator lights
54 Appendix Screen icons, indicator lights and alert tones screen icons (flashing) Low battery; place the handset in the telephone base or charger to charge. or or Indicates the battery charge level. (animated display) or (animated display) Battery is charging. The speakerphone is in use. The handse...
Page 60 - Telephone base indicator lights; IN usE
55 Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights Handset alert tones One short beep (Key tone or playback confirmation tone) A key is pressed.Plays at the end of each message. One long beep (Recording or playback confirmation tone) Beginning or end of record...
Page 61 - Handset display screen messages
56 Appendix Handset display screen messages CALL LOG EmpTy You are accessing an empty caller ID history. CALL TrANsFErrED You have transferred an outside call to another cordless handset. CALLING HANDsET x (For EL52301/EL52351/ EL52401) CALLING OTHEr HANDsET (For EL52201/EL52251) The handset is call...
Page 63 - Troubleshooting; on
58 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com , or call 1 (866) 288-4268 . When you call customer service, you will need the ...
Page 66 - I experience poor sound quality when using the speakerphone.; to temporarily turn your microphone off. When it is your turn; again to turn the microphone on.; I hear other calls while using my telephone.
61 Appendix Troubleshooting If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protect...
Page 67 - Telephone base; on page 4). The filter prevents noise and caller; my cordless handset does not ring when I receive a call.; Make sure that the ringer is not turned off. Refer to; ringer volume
62 Appendix Troubleshooting Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protect...
Page 68 - on page 4). The filter prevents noise and caller ID
63 Appendix Troubleshooting Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause...
Page 70 - “time and date not set
65 Appendix Troubleshooting If the memory is full or the answering system is off, the answering system answers after 10 rings.In some cases, the answering system is affected by the ringing system used by the telephone service provider.If you subscribe to voicemail service, change the number of rings...
Page 71 - Announcement is not clear.
66 Appendix Troubleshooting If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. Announcement is not clear. When you record your a...
Page 72 - Maintenance; Taking care of your telephone
67 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it. Avoid ...
Page 74 - Calls cannot be made; rechargeable batteries:; pacemaker patients; sAvE THEsE INsTruCTIONs
69 Appendix Important safety information Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electri...
Page 75 - FCC Part 68 and ACTA; Industry Canada
70 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...
Page 77 - Limited warranty; What does this limited warranty cover?
72 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (866) 288-4268 . What does this limited warranty cover? The manufacturer of ...
Page 78 - How do you get warranty service?; What must you return with the prODuCT to get warranty service?
73 Appendix Limited warranty How do you get warranty service? To obtain warranty service in Canada, visit www.telephones.att.com or call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call....
Page 79 - Technical specifications; DECT 6.0 digital technology
74 Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32ºF — 122ºF0ºC — 50ºC Telephone base voltage(AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage(DC adapter output) DC6V @ 400mA Handset voltage 2.4VDC — 3.2VDC Charger voltage(AC ada...
Page 80 - Index
75 Appendix Index A Alert tones, 54Alphabetical search, 29Announcement, 39Answer a call, 17Answer an incoming call during an intercom call, 24Answering mode, 40Answering system, 39–42Area code, 14, 33 B Base ringer volume (ringer volume control), 15Base volume control, 15, 46Battery charging, 6Batte...
Page 81 - Wall mount installation, 7
76 Appendix Menu, 10Message playback, 47–49Message window displays, 51Missed (new) calls indicator, 35Mute, 20 N Number of rings, 41 p Pause, 16Predialing (on-hook dialing), 16 r Reasons for missing caller ID information, 35Recording time, 45Redial, 18–19Remote access, 52Remote access code, 42Remote...
Page 82 - Remote access wallet card; Action
Appendix Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Call your telephone number, then enter your two-digit remote access code (preset to 19 ). Action remote command Play all messages ..........................
