AT&T EL52109 - Manual

1 Quick reference guide - handset Menu Using menus Press p DIR or CID q to scroll through menu items.Press MENU / SELECT to select or modify a highlighted item. Press OFF /CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Main menu The > symbol highlights a men...

Getting started 2 Quick reference guide - telephone base IN USE indicator On when the handset is in use or when the answering system is answering an incoming call.Flashes when another telephone is in use on the same line.Flashes quickly when there is an incoming call. VOICEMAIL indicator Flashes whe...

Getting started 3 Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 7). For optimum range and better reception, place the telephone base in a central ...

Getting started 4 IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The power adapters are intended to be correctly oriented...

Getting started 5 Battery installation & charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep...

Getting started 6 Battery installation & charging Step 1 Step 2 Step 3 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Align the cover flat ...

Getting started 7 Wall Installation Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from ...

Getting started 8 Wall Installation Wall to tabletop installation 1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the plastic wall mount bracket. Unplug the telephone line...

9 Telephone settings Menu settings Use the menus to change the telephone’s settings. 1. Press MENU/ SELECT in idle mode (when the phone is not in use) to enter the main menu. 2. Use q CID or DIR p to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always hi...

Handset settings 13 Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of...

Handset settings 14 Answering system settings Use the answering system menu to turn the answering system on or off, record your announcement (greeting), change the number of rings, remote access code and message alert tone.1. When the handset is in idle mode, press MENU/ SELECT to enter the main men...

Handset settings 15 Answering system settings Announcement Outgoing announcements play when calls are answered by the answering system.The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement...

Handset settings 17 Answering system settings Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19.To change the remote access code:1. When the handset is in idle mode, ...

Telephone operation 20 Handset operation Speakerphone information During a call, press SPEAKER to switch between hands-free speakerphone and normal handset use. Press OFF /CLEAR to hang up. NOTES : 1. If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the SPEAKER ...

Telephone operation 21 Handset operation Volume control While on a call, press q VOLUME/ CID to decrease or press p VOLUME/ DIR to increase the listening volume. NOTES : 1. Handset and speakerphone volume settings are independent.2. When the volume reaches the minimum or maximum setting, you hear tw...

Telephone operation 22 Chain dialing Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) ...

Telephone operation 23 Handset operation Handset locator The handset locator feature is useful if you misplace your handset. To start the paging tone: Press HANDSET LOCATOR at the telephone base to start the paging tone on the handset for 60 seconds. NOTE: if you press OFF/ CLEAR or MUTE/ DELETE on ...

24 About the directory Capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 27). If there are already 50 e...

Directory 25 Create directory entries To create a new directory entry 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q CID or DIR p to scroll to > DIRECTORY , then press MENU /SELECT . 3. Press q CID or DIR p to highlight >STORE . 4. Press MENU /SELECT . 5. Enter the telep...

Directory 26 Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. – Press q CID or DIR p to m...

Directory 27 Directory review To review directory entries 1. Press DIR p when in idle mode to show the first entry in the directory. to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first in the directory by first pressin...

Directory 28 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use directory search (page 27) to show an entry. Display dial To dial a displayed number from the directory, press PHONE /FLASH or SPEAKER . To delete an ...

29 About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring. Cal...

Caller ID 30 Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how y...

Caller ID 31 Caller ID operation How the call log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you ans...

Caller ID 32 To review the call log To review the call log 1. When a handset is in idle mode, press q CID to review the caller ID history in reverse chronological order starting with the most recent call. -OR- You can also review the caller ID history by pressing MENU /SELECT , then press q CID or D...

Caller ID 33 Caller ID history Dial a call log entry 1. When in the call log, press q CID or DIR p to browse. 2. Press PHONE/ FLASH or SPEAKER to dial the entry. Delete entries • Press MUTE /DELETE to delete the shown entry from the caller ID history. • Follow the steps below to delete all caller ID...

Caller ID 34 Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE C...

35 About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system ...

Answering system 37 Messages playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day a...

Answering system 38 Messages playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When playing messages are playing on the telephone base: • Press VOLUME button to adjust the message playback volume. • Press SKIP to skip...

Answering system 39 Recording & playing memo Memos are messages you record at a handset. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Memos are played the same ...

Answering system 40 Base message counter displays The base message counter displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0-6 Telephone base ringer level while adjusting. 1-99 Total number of old...

Answering system 41 Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely access the answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two digit remot...

44 Handset display screen messages Screen display messages ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY You are accessing an empty caller ID history. CHARGING A handset with a low battery has been placed in the telephone base. CONNECTING... T...

Appendix C 45 Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My phone doesn’t work at all. • Make sure the power cord is securely...

Appendix C 46 CONNECTING... appears on my cordless handset. • Ensure that the telephone base is powered up.• Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize. • Move the cordless handset closer to the telephone base. You might ha...

Appendix C 49 • Make sure that the ringer is not turned off. Refer to Ringer volume on page 9 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be ...

Appendix C 51 Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes ful...

Appendix C 52 Difficulty hearing messages. • Press VOLUME p to increase speaker volume on the telephone base. • Press VOLUME p to increase listening volume on a handset. System does not answer after correct number of rings. • Make sure that the answering system is on (page 14 or 35). When the answer...

Appendix D 54 Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your...

Appendix E 55 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Re...

Appendix E 56 Important safety information • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may...

Appendix F 57 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the ...

Appendix H 59 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268...

Appendix H 60 Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the ...

Appendix I 61 Technical specifications Operation Operating time* Talk time (handset) Up to eight hours Talk time (speakerphone) Up to five hours Standby Up to six days * Operating times varies depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 ...

62 Index A AC adapter, 4Alert tone, 18Announcement, 15–16 delete outgoing announcement, 16play current announcement, 15record a new announcement, 15 Answering calls, 19Answering system Answer on/off - base, 35Answer on/off - handset, 14Settings, 14–18 B Battery charging, 6Battery installation, 5 C C...

63 Index Alert tone, 18Counter display, 40Playback, 37 Missed calls indicator, 30Mute, 21 N Names, enter into directory, 26search for, 27 Number of rings, 16 O On-hook dialing, 19Outgoing announcement, 15–16 P Paging tone, 23Power adapter, 4Predialing, 19 Q Quick reference guide, 1–2 R Receiving cal...

Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......