AT&T E5937 - Manual

2 Getting started OFF/CLEAR During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. Quick reference guide MUTE/DELETE While on a call, press to mute microphone (see page 16). While reviewing the call log, press to dele...

3 Getting started Answering system controls (see pages 30-39) ANSWER ON/OFF ..........Press to turn answering system on or off. DELETE ..........................Press to delete a message during play back. Hold to delete all old messages when set is idle. TIME/SET ........................Press to rev...

8 Getting started Before you begin About caller identification Caller ID with call waiting features in this telephone let you see who’s call-ing before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.Contact your teleph...

9 Getting started NOTES: 1. Use only the power cord supplied with this product. If you need a replacement, call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 2. Be sure to use an electrical outlet not controlled by a wall switch. Telephone base installation Install the telephone base as show...

10 Getting started Battery installation & charging After battery installation, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. Whe...

11 Getting started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer rout-ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 3) Plug powe...

12 Getting started Belt clip & optional headset Install belt clip as shown below if desired.For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Snap belt clip into notches on both sides...

13 Telephone operation Basic operation Making and answering calls To answer an incoming call, press PHONE/ FLASH or SPEAKER, or any dial pad key (0-9, * or #). To make a call, press PHONE/ FLASH or SPEAKER , then dial a number. Press OFF/ CLEAR to hang up. To preview numbers before dialing, enter nu...

14 Telephone operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCATOR at the base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/ FLASH , SPEAKER, or any dial pad key (0-9, *, or #) at t...

15 Telephone operation Options while on calls Volume control Press or on the VOLUME button on the side of the handset to adjust listening volume. Each button press raises or lowers volume by one level.When you change the volume level, the new setting is saved. Call waiting If you subscribe to call w...

16 Telephone operation Options while on calls Mute Press MUTE/ DELETE to silence the microphone. You will be able to hear the person at the other end, but they will not be able to hear you until you press MUTE/ DELETE again and resume speaking. Temporary ring silencing Press OFF/ CLEAR or MUTE/ DELE...

17 Telephone operation Intercom calls Intercom calls If you have more than one handset, you can use the intercom feature to have conversations between the handsets.• Press the INTERCOM button on a handset. • You will see INTERCOM TO:• Enter the handset number of the handset you want to call. The dis...

18 Telephone operation Call forward Call forward If you have more than one handset, during a conversa-tion, you can forward an external call from one handset to another handset.• Press and hold INTERCOM . You will see FORWARD TO: • Enter the handset number (1, 2, 3, or 4) to which you want to forwar...

19 Telephone operation Call transfer Call transfer If you have more than one handset, during a conversa-tion you can transfer a call to another handset.• Press INTERCOM (the external call is put on hold). You will see TRANSFER TO : • Enter the handset number (1, 2, 3, or 4) to which you want to tran...

20 Telephone operation Handset settings Using the feature menu you can change settings to customize how the telephone works. Press MENU , then use the buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Pres...

21 Telephone operation Handset settings Language At this menu, you can select the language used in all menus and screen displays. Use the buttons to select ENGLISH, ESPANOL or FRANCAIS, then press SELECT to save your preference. Clear voice mail indication If you subscribe to voice mail services pro...

22 Directory Shared directory The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT ...

23 Directory New directory entries To create a new directory entry Press MENU , then press SELECT to choose DIRECTORY. Press to highlight STORE. Press SELECT , then enter the telephone number when prompted. Use the dial pad to enter up to 32 digits, or, copy a num-ber from redial by pressing REDIAL/...

24 Directory New directory entries Storing the entry Press SELECT to store your new directory entry. To change it later, see page 26.

25 Directory Directory search To browse through the directory Press /DIR to display the first listing in the directory. You can then use the or to browse through the directory, or search to find a specific entry. Entries will be displayed alphabetically by the first letter in the name. Press OFF/ CL...

26 26 To dial, delete or change entries To dial a displayed number When any directory entry is displayed, press PHONE/ FLASH (or SPEAKER ) to dial the displayed number. To delete an entry When any directory entry is displayed, press MUTE /DELETE to delete the displayed entry from the directory. Once...

27 Caller ID log Shared caller ID log The caller ID log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller wi...

28 Caller ID log About names Names of callers will be displayed only if the informa-tion is provided by your local telephone company. If the telephone number of the person calling matches an exact number in your directory, the name that appears on screen will match the name as you entered it into yo...

29 Caller ID operation To review the call log To review the call log Press CID/ to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. To return a call Press PHONE/ FLASH (or SPEAKER ) to call the num- ber as displayed. Cal...

30 Answering system operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete th...

31 Answering system operation Turning the answering system on and off Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow the steps at left to set th...

32 Answering system operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system.The phone is pre-programmed with announcements for normal (answer and record) mode and for announce-ment only mode (see page 33). If the phone is ...

33 Answering system operation Announcement only mode In announcement only mode, callers hear an announce-ment but cannot leave messages. To turn announcement only on or off Press SETUP repeatedly until you hear “Announcement only, record no messages. To change the setting press CHANGE . ” Then press...

34 Answering system operation Changing feature options You can change how the answering system operates. Press SETUP repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify. Feature options (Default settings underlined)System announces: Feature description: 1. SETU...

35 Answering system operation Message playback Press PLAY/STOP to hear messages. The system announces the number of messages, then begins play-back.If you have new messages, you will hear only the new messages (earliest first). If there are no new messages, the system will play back all messages (ea...

36 Answering system operation 36 Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming mes-sages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answe...

37 Answering system operation 37 Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays 0 No messages. 1-98 Number of messages/memos, or message num...

38 Answering system operation 38 1. Remote access A two-digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 34 to change it. Dial your telephone number from any touch-tone phone. 2. When system answers, enter a two-digit rem...

39 Answering system operation 39 Help menu *5 Turn system off 0 Turn system on 0 Press to hear list of features & com-mands. Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it o...

40 Appendix One beep every 10 seconds Message alert. Screen icons, indicator lights & tones Screen icons & alert tones Ringer off. Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW Missed and un-reviewed c...

41 Appendix PHONE The handset is in use. DIRECTORY EMPTY You are accessing an empty directory. MUTED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. Handset display screen messages ENDED You have just ended a call. CALL LOG EMPTY You are a...

43 Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B at any time, but each handset must be registered with the base before use.The handset provided with your E5926 is au...

44 Appendix If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then de-registration all handsets. To de-register all handsets • Press ...

45 Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com , or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone doesn’t work at all • Make sure the power cord is securely p...

51 Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Rea...

52 Appendix Important safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless pho...

53 Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a mul-tidisciplinary evaluation of the interference b...

54 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical require-ments adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the f...

55 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm-ful interference in a reside...

56 Appendix Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty ser-vice, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 or www.telephones.att.com . In Canada, call 1 (866) 288-4268 . 1. What doe...

57 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inunda-tion, fire, water, or o...

58 Appendix Limited warranty 6. What must you return with the product to get warranty service? You must: a return the entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase” ...

59 Appendix Technical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 5725 MH Z — 5850 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C Base unit voltage (AC voltage, 60Hz) 96 — 130 Vrms Base unit voltage (AC adapter output) 9...

60 Appendix A AC adapter, 9 Adding new handsets, 43 Alert tones, 40 Answering calls, 13 Answering system, 30-39 B Battery charging, 10 Battery installation, 10 Belt clip, 12 C Call waiting, 15 Call transfer, 19 Caller ID, 27 add entries to phone directory, 29 delete entries, 29 dial entries, 29 CID,...

Appendix Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages ....................... 1 Play new messages ................... 2 Delet...