Page 2 - Congratulations; Important safety instructions
Model #: E2811 Type: 2.4GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base) Purchase date: Place of purchase: Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages ...
Page 3 - See page 7; for easy instructions.; To order a replacement battery, visit our website at
STOP! See page 7 for easy instructions. You must install and charge the battery before using the telephone. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injur...
Page 4 - Table of contents
Getting started Quick reference guide ...................... 2Parts checklist ...................................... 4Telephone base installation ........... 5Battery installation & charging ............ 7Installation options ............................ 8Belt clip & optional headset ..........
Page 5 - Feature menu; Quick reference guide; Cordless handset
2 Getting started Feature menu Menu Feature menu DIRECTORY .............. Page 19CALL LOG ................. Page 25RINGER VOLUME.....Page 14RINGER TONE ......... Page 15KEY TONE ................. Page 15LANGUAGE .............. Page 16CLR VOICE MAIL .... Page 17DIAL TYPE................. Page 18 Usin...
Page 6 - Telephone base
3 Getting started Quick reference guide Telephone base CHARGE/IN USE • Flashes when another telephone is on the same line or the handset is in use. • Flashes when the answering system is answering an incoming call. • Flashes quickly when there is an incoming call. • On steady when the handset is pro...
Page 7 - Parts checklist
4 Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.Check to make sure the telephone package includes the following: Telephone base with mounting bracket installed Power adapter for telephone base Teleph...
Page 8 - Telephone base installation; Avoid placing the telephone base too close to:
5 Getting started Telephone base installation Choose a central location close to a telephone jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the teleph...
Page 9 - To order a replacement
6 Getting started Telephone line cord DSL filter (Optional for DSL users, see number four in the note section below.) Telephone base installation NOTES: 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call...
Page 10 - Battery installation & charging; and; To order a replacement battery, visit our
7 Getting started Battery installation & charging After installing the battery, you may be able to make and receive short calls. For best performance, place the handset in the telephone base and charge for 16 hours before use.You can keep the battery charged by returning the handset to the telep...
Page 11 - Installation options; To remove the bracket, hold the; Wall mounting; Tabletop mount
8 Getting started Installation options 1. To remove the bracket, hold the telephone base in both hands, press the two bracket tabs and lift the bracket away from slots and . 2. Connect the telephone line cord and power adapter to the jacks on the bot-tom of the telephone base. Bundle the telephone c...
Page 12 - Tabletop mounting
9 Getting started 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the tel...
Page 13 - Belt clip & optional headset; into the jack on the side; To order an AT&T 2.5 mm headset, visit our website at
10 Getting started Belt clip & optional headset Install belt clip as shown (optional). Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber flap). NOTE: If the sound quality of the head set is poor, try unplugging it, and firmly plugging it in again. Snap belt clip into...
Page 14 - Basic operation
11 Telephone operation Basic operation Making and answering calls To answer an incoming call, press PHONE /FLASH or SPEAKER , or any dial pad key (0-9, * or #) on the handset. To make a call, press PHONE /FLASH or or SPEAKER , then dial a number. Press OFF /CLEAR or place the handset in the telephon...
Page 16 - Options while on calls
13 Telephone operation Options while on calls Volume control Press CID/-VOLUME or DIR /VOLUME+ to adjust listen- ing volume. Pressing CID/-VOLUME decreases the vol- ume. Pressing DIR /VOLUME+ increases the volume. When changing the volume level, the new setting is saved. NOTE: The earpiece, hands-fr...
Page 17 - Handset settings; RINGER VOLUME
14 Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll to the feature to be changed. When scrolling through the menu, ...
Page 19 - Language; LANGUAGE; ENGLISH
16 Telephone operation Handset settings Press OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu dis-play. To return to the idle mode press and hold OFF/ CLEAR . Language In this menu, you can select the language used in all screen displays. To select a LANGUAGE : 1. P...
Page 22 - Directory; Memory capacity; . You will not be able; Exiting the directory; Press
19 Directory Directory Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (page 23).If all memory locations are in use, the screen will dis...
Page 23 - New directory entries
20 Directory New directory entries Press OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu dis-play. To return to the idle mode press and hold OFF/ CLEAR . To create and store a new directory entry 1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. P r e...
Page 25 - Directory search; To browse through the directory; REVIEW
22 Directory Directory search Press OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu dis-play. To return to the idle mode press and hold OFF/ CLEAR . To browse through the directory 1. Press DIR in idle mode to display the first list- ing in the directory. DIRECTORY ...
Page 27 - To dial, delete or change entries
24 Directory To dial, delete or change a directory entry (name and number), the entry must be displayed on the hand-set. Use directory search (pages 22-23) to display an entry. To exit the directory press OFF/CLEAR . To dial a displayed number When a directory entry is displayed, press PHONE /FLASH ...
Page 28 - Caller ID operation; Information about caller ID with call waiting; • You have only caller ID service, or only call wait-
Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the tele...
Page 29 - How caller ID works
26 CHRISTINE SMITH 908-555-0100 10:01 AM 11/23 Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. Information about the last 50 incoming calls is st...
Page 30 - Memory match; is reviewed, the number of missed calls; OFF; for four
27 Caller ID operation Memory match Names of callers will be displayed only if the information is provided by your local telephone company. If the telephone number of the caller exactly match-es a telephone number in your directory, the name that appears on the screen will match the corre-sponding n...
Page 31 - To review the call log; To return a call; SPEAKER
28 Caller ID operation To review the call log To review the call log Press CID/-VOLUME to review the call log. The call log displays the caller ID entries in reverse chronological order. The most recent call is displayed first. Press CID/-VOLUME or DIR /VOLUME+ to scroll through the to scroll throug...
Page 33 - Answering system operation; Message capacity
30 Answering system operation Answering system operation Message capacity The answering system can record up to 99 messages depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 14 minutes. Messages will remain available for ...
Page 34 - Day & time announcements; To set day and time; Time and day not set; CLOCK
31 Answering system operation Day & time announcements To set day and time Before playing each message, the answering system announces the day and time when the message was received. Before using the answering system, follow the steps on the left of this page to set the day, time and year, so th...
Page 35 - Outgoing announcements
32 Answering system operation Outgoing announcements The outgoing announcement is the message call-ers hear when calls are answered by the answering system. The telephone is factory set with an announcement. If the telephone is set up to record messages, it answers calls with “ Hello. Please leave a...
Page 36 - Changing feature options; repeatedly to hear each feature.; SETUP; to set selection and move to next menu; Feature options
33 Answering system operation 1. SETUP 3. SETUP - OR - until desired feature is heard (see list at right). until desired selection is heard. to set selection and move to next menu option. to set selection and exit menu. 2. SKIP or REPEAT PLAY /STOP Changing feature options You can change how the ans...
Page 37 - Message playback; Announcements during message playback; “End of; Options during playback; To delete all messages
34 Answering system operation Message playback Press PLAY/ STOP to hear messages. The system announces the number of messages, then begins playback.If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all mes- s...
Page 38 - Recording & playing memos; To record a memo; To play back a memo; to hear messages and memos
35 Answering system operation Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for some-one else if other members of your household are usi...
Page 39 - Message counter displays
36 Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays 0 No messages. 0 (flashing) The clock needs to be set (page 31)...
Page 40 - Answering system mode; Calls will not be; “Calls will be
37 Answering system operation ANSWER ON until the system announces “ Calls will not be answered. ” "Beep," The system has been turned off. 1. 2. Answering system mode The answering system’s default factory setting is ON in order to answer and record messages. You can turn the answering syste...
Page 41 - Remote access; Changing feature
38 Answering system operation 1. Dial your telephone number from any touch- tone telephone. 2. When system answers, enter two digit remote access code ( 19 unless you have changed it). 3. Enter remote commands (see list at right). 4. Hang up to end call and save all undeleted mes- sages. NOTE: • If...
Page 42 - Screen icons & alert tones; Screen icons; ANSWER ON; Handset alert tones
39 Appendix Screen icons, indicator lights & tones SPEAKER On when speakerphone is in use. Screen icons & alert tones HANDSET 1 10:01 AM 11/23 NEW MUTE Ringer off. MUTE Microphone is muted. NEW Missed and un-reviewed calls. Screen icons Battery charging (animated display). Low battery (flash...
Page 43 - Handset display screen messages; Screen display messages
40 Appendix Handset display screen messages DIRECTORY EMPTY You are accessing an empty directory. ENDED You have just disconnected a call. CALL LOG EMPTY You are accessing an empty call log. Screen display messages XX MISSED CALLS There are new calls in the caller ID log. CONNECTING... The handset h...
Page 45 - Troubleshooting
42 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att. com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all. • Make sure the battery is instal...
Page 48 - CHARGE
45 Appendix Troubleshooting CONNECTING... displays on my cordless handset. • Ensure that the telephone base is powered up.• Place the cordless handset in the telephone base for one minute to allow the cordless handset and telephone base to resynchronize channels. • Move the cordless handset closer t...
Page 52 - “Memory is full. Enter remote access code.”; VOLUME
49 Appendix The announce-ment message is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • Make sure there is no background noise (television, music, traf- fic, etc.) when recording. T h e a n s w e r i n g system...
Page 53 - Safety information; To obtain a
50 Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Rea...
Page 55 - Nickel-metal hydride rechargeable batteries:; Dispose of these batteries; Precautions for users of implanted cardiac pacemakers; • Should use the wireless phone at the ear opposite the pacemaker.; Especially about telephones answering systems; SAVE THESE INSTRUCTIONS
52 Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC™ Seal means...
Page 58 - the receiver is connected.
55 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm-ful interference in a reside...
Page 59 - Limited warranty; ment or warranty service, and all questions about this prod-; What does this limited warranty cover?
56 Appendix Limited warranty The AT&T brand is used under license - any repair, replace- ment or warranty service, and all questions about this prod- uct should be directed to: In the United States of America visit www.telephones.att.com or call 1(800) 222-3111. In Canada dial 1 (866) 288-4268. ...
Page 60 - conditions, network reliability or cable or antenna systems or; To obtain warranty service in the United States of America visit; NOTE: Before calling for service, please review
57 Appendix Limited warranty 4. What is not covered by this limited warranty?This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or oth...
Page 61 - purchased (PRODUCT model) and the date of purchase or receipt and; Please retain your original sales receipt as proof of purchase.
58 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service?You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif-ficulty; and b. Include “valid proof of purchase...
Page 62 - Technical specifications; Telephone operating range
59 Appendix Technical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 2400 MHz — 2483.5 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC adapter input) AC117V 60Hz Telephone base voltage (AC adapter ...
Page 63 - Index
60 Appendix A Alert tones, 39 Answering calls, 11 Answering system, 30-38 B Batteries, 7 Belt clip, 10 C Call waiting, 13 Call intercept, 37 Call screening, 37 Caller ID, 25-29 add entries to phone directory, 29 delete entries, 29 dial entries, 28 Clear voicemail indication, 17 D Delete call log ent...
Page 64 - Remote access wallet card; Action; Call your phone number, then
Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......