AT&T E1828B - Manual

2 Getting started DIR /VOLUME+ When phone is idle, press DIR to display directory entries (page 29). While entering letters in names, press to advance or press twice to enter space. While programming, press to change menu item or value (pages 10-12). During a call, press DIR to adjust listening volu...

3 Getting started Quick reference guide Telephone base • INTERCOM/CID DEL : Press to delete displayed caller ID entry (page 34). While phone is idle, press to page handset (page 16), or press and hold to delete all caller ID entries (page 35). • MENU : Press to customize the telephone’s operation (p...

4 Getting started Telephone base Belt clips for cord- less handset Chargers for cordless handset Power adapter for telephone base Power adapters for handset charger Telephone line cord (1 long, 1 short) Battery compart- ment covers Cordless handsets User's manual Quick start guide Base handset Hands...

5 Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not controlled to a wall switch. The telephone base can be placed on a flat sur-face or mounted on a standard wall plate. For optimum range and better reception, place the telephone b...

7 Getting started BATTERY LOW 10:08 AM 02/14 NEEDS RECHARGING then 1. Plug the small end of the smaller power adapter into the jack on the under- side of the charger, then route the cord through the slot as shown. Battery installation & charging After installing the battery, you may be able to m...

8 Getting started Wall mounting The telephone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as per-sonal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1. C...

9 Getting started Belt clip & optional headset t Install belt clip as shown below if desired. Plug 2.5mm head- set into jack on side of handset (beneath small rubber flap). NOTE: If the sound quality of the headset is not good, try unplugging it, and firmly plugging it in again. Snap belt clip i...

10 Telephone operation Handset settings You can change settings to program how the cordless handset works. Each cordless handset operates individually from the other handsets. The ringer sound, ringer volume, date & time dial mode and language must be programmed sepa-rately for each cordless han...

11 Telephone operation Handset settings Set handset date & time The handset displays the date & time when idle. You can set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller I...

12 Telephone operation Handset settings Set handset ringer tone This feature allows you to choose one of 4 ringing tones (1-4) or turn the ringer off. Use CID/-VOLUME or DIR /VOLUME+ button to hear an example of each ringer tone, then press SELECT/ TRANSFER to select the one you prefer.• Press MENU ...

13 Telephone operation Base settings You can change settings to program how the tele-phone base works.Follow the steps below to program the telephone base. To stop at any time, press CLEAR . If the telephone rings, programming stops automatically so you can answer the call. Choose telephone base lan...

14 Telephone operation Base settings Choose base ringer volume The base ringer volume can be set to OFF , LOW , or HI , by adjusting the switch on the left side of the telephone base. This switch affects only the telephone base ringer volume, the handset ringer volume remains unchanged. Contrast adj...

15 Telephone operation Basic cordless handset operation Making and answering calls To answer an incoming call, press PHONE/ FLASH (or any key except OFF /CLEAR , CID/-VOLUME or DIR /VOLUME+ ). If you have caller ID service, the caller’s number and name will appear on the display screen after the fir...

16 Telephone operation Basic base operation Making and answering calls To answer a call, lift the corded handset, or press SPEAKER . If you have caller ID service, the call- er’s number and name will appear on the display screen after the first ring (see page 30 for caller ID features and options).T...

17 Telephone operation Options while on calls To adjust volume Press CID/-VOLUME or DIR /VOLUME+ buttons on the cordless handset or the VOLUME but- ton on the telephone base to adjust listening volume. Call waiting If you subscribe to a call waiting service with your local telephone service provider...

18 Telephone operation Options while on calls Channel (cordless handset only) If a call is noisy, unclear or if words fade out, press MENU/ CHAN on the cordless handset to scan for a better communication channel between the handset and the telephone base. Temporary tone dialing If you have dial puls...

19 Telephone operation Call transfer Call transfer To move an outside call from one cordless hand-set to the other cordless handset:• Press SELECT /TRANSFER . Your cordless handset will display CALL TRANSFERRED and the desti- nation handset will begin ringing. • To answer the outside call, press PHO...

20 Telephone operation Intercom calls Intercom calls You can use the intercom feature to have con-versations between the handset and the tele-phone base. Press the INT/ DELETE button on the cordless handset or INTERCOM/ CID DEL at the telephone base.To answer an intercom page on a cordless hand-set,...

22 Telephone operation Intercom calls Intercom calls To move a call from the telephone base to the cordless handset:• Press HOLD (If you are on the base Speakerphone, this step is optional since the outside call will automatically be put on HOLD ). • To p a g e t h e c o r d l e s s h a n d s e t s ...

23 Telephone operation 23 Directories Directories (handset and base) Each cordless handset or the telephone base has its own and separate directory. Each directory can store up to 30 entries. Each entry can contain a number up to 24 digits, and a name up to 15 let-ters. A convenient search feature c...

24 Telephone operation Speed dialing (cordless handset only) On the cordless handset, numbers called most fre-quently can be stored in so that they can be dialed with only two button presses.You can enter nine speed dial numbers up to 24 digits. Each entry is associated with a dial pad numeral key.T...

25 Telephone operation Speed dialing (cordless handset only) To create a directory entry • Press MENU/ CHAN to begin programming. • Press SELECT/ TRANSFER . • Enter a name (up to 15 characters), then press SELECT/ TRANSFER (see page 26 for instructions). • Enter a telephone number (up to 24 digits),...

26 Telephone operation New directory entries To enter a name • Press MENU/ CHAN on cordless handset to enter the main menu. • Press SELECT/ TRANSFER to confirm. • The screen will show ENTER NAME . • Enter the name (up to 15 alphanumeric charac- ters) of the person using the table below. • Use DIR to...

27 Telephone operation 4 5 6 (Cordless handset only) 7 New directory entries ENTER NUMBER DISTINCT RING? N 5551234 PAT WILLIAMS 5551234 10:08 AM 02/14 A D appears in the display of each entry on the cordless handset that has been assigned a distinctive ring. To enter a number Use the dial pad to ent...

28 Telephone operation 1 DIR 2 DIR DIR 5 Directory search Follow the steps on the left to browse through the directory, or search to find a specific entry. You can press OFF /CLEAR on the cordless handset (or CLEAR at the base) anytime to exit the directory. To browse through the directory To browse...

29 Telephone operation 1 DIR 2 DIR 3 DIR DIR To dial or change an entry You can make existing directory entries to speed dial entries if they are stored in the handset. You can also change names, numbers and the distinctive ringing settings, or erase entries, that are stored in the cordless handset ...

30 CHRIS WILSON * 908-555-4321 8/12 10:06 AM CHRISTINE SMITH 10:08 AM 02/14 908-555-0100 Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local telephone company.Caller ID with call wa...

31 Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. Information about the last 30 incoming calls is stored in the call log. Yo...

32 Caller ID operation Caller ID operation There are also occasions when other information or no information is displayed for various reasons: On-screen message Reason PRIVATE NAME Caller prefers to remain anony-mous. PRIVATE CALLER Caller name and telephone number not revealed at caller's request. ...

33 Caller ID operation Caller ID memory Memory capacity Each cordless handset or the telephone base has its own directory. Each directory can store up to 30 caller ID records respectively. These numbers are available for subsequent retrieval or for saving into the internal directory for long-term st...

34 Caller ID operation Caller ID memory Dialing from the call log • Press CID on the telephone base or on the cordless handset to activate the call log. • Press CID or DIR on the telephone base or on the cordless handset to scroll to the desired number to be dialed. • Press DISP DIAL below the scree...

36 Caller ID operation Caller ID memory Deleting all caller ID records • Press and hold INT /DELETE on the cordless hand- set or INTERCOM /CID DEL on the telephone base for two seconds or longer to clear all entries in the call log. • A message appears on the screen asking you to confirm that you wa...

37 Caller ID operation Call waiting If you have subscribed to the call waiting service from your local telephone company, you will hear a beep if there is an incoming call while you are already on the phone.The telephone number of the new incoming call will also be displayed on the screen.• Press PH...

38 Answering system operation Message capacity The answering system can record up to 95 mes-sages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete t...

39 Answering system operation Day & time announcements To set day & time Before playing each message, the answering sys-tem announces the day & time the message was received. Before using the answering system, follow the steps on left to set the day & time, so messages are dated corr...

40 Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answer-ing system.The telephone is pre-programmed with an announce- ment. If the telephone is set up to record messages, it answers calls with “Hello. Please lea...

41 Answering system operation 1. SETUP 3. SETUP - OR - Press until desired fea- ture is heard (see list at right). Press until desired selec- tion is heard. Press to set selection and move to next menu option. Press to set selection and exit menu. 2. SKIP or REPEAT PLAY/ STOP Changing feature option...

42 Answering system operation Message playback Press PLAY/ STOP to hear messages. The system announces the number of messages, then begins playback.If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will playback all mes-sag...

43 Answering system operation Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household are usin...

44 Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays 0 No messages. 1-95 Number of messages/memos, or mes- sage numb...

45 Answering system operation 1. Remote access A two digit security code is required to access your answering system from any touch-tone telephone. This code is 19 by default, see Changing feature options (page 41) to change it. Dial your telephone number from any touch-tone tele- phone. 2. When the...

46 Appendix CONNECTING... The handset is waiting for a dial tone. NEEDS RECHARGING Handset battery is depleted. Place handset in charger to charge the battery. BATTERY LOW Handset battery is low. Place handset in charger to charge the battery. RINGER OFF The handset ringer is turned off. HOLD Curren...

49 Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all • Make sure the power cord is securely...

50 Appendix CAN’T CONNECT displays on my cordless handset • Place the cordless handset in telephone base for one minute to allow the cordless handset and base to resyn- chronize channels. • Move the cordless handset closer to the telephone base. It might have moved out of range. • If the cordless ha...

54 Appendix Troubleshooting Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than seven seconds, the sys- tem stops recording and disconnects the call. • If the system’s memor...

57 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cord-l...

58 Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC ™ Seal mean...

59 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...

61 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residen...

62 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1. What does this limited warranty ...

63 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or ot...

64 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif-ficulty; and b. Include “valid proof of purchas...

65 Appendix Technical specifications RF Frequency Band (Handset to Base) 5863.8MHz — 5872.5MHz Modulation FM RF Frequency Band (Base to Handset) 912.75MHz — 917.10MHz Channels 30 Operating Temperature 32°F — 122°F 0°C – 50°C Telephone Base Voltage (AC Voltage, 60Hz) 104 — 129 Vrms Telephone Base Vol...

66 Appendix A Alert tones, 48 Answering calls, 15-16 Answering system, 38 announcements, 40 memos, 43 message playback, 42 remote access, 45 B Battery charging, 7 Battery installation, 7 Battery low, 7 Belt clip, 9 C Call waiting, 17, 37 Call transfer, 18 Caller ID, 30 Caller ID memory, 33 delete nu...

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Remote access wallet card Cut along dotted line Fold card here Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message ....