AT&T CL84309 - Manual

1 Quick reference guide - handset CHARGE indicator On when the handset is charging in the charger. q CID/-VOLUME Press q CID to show caller ID history (page 50).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening ...

Getting started 2 Quick reference guide - handset Main menu The > symbol highlights a menu item. >ANS. SYSTEM DIRECTORY Main menu ANS. SYSTEM (page 55)DIRECTORY (page 38)CALL LOG (page 47)RINGER VOLUME (page 14)RINGER TONE (page 15)KEY TONE (page 15) LCD LANGUAGE (page 15)SET DATE/TIME (page 1...

Getting started 3 Quick reference guide - telephone base IN USE On when a handset is in use, when the answering system is answering an incoming call or you are registering a handset.Flashes when another telephone is in use on the same line or you are deregistering handset from the telephone base.Fla...

Getting started 4 See pages 8-9for easy instructions. You must install and charge the battery before using the telephone. STOP! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or ...

Getting started 5 Backup batteries installation and use In the event of a power failure, your telephone can still operate with limited functions if there are backup batteries (purchased separately) installed in the telephone base. If a power failure happens during a call on the corded handset, the c...

Getting started 6 Telephone base installation Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 10 for details. 1. Plug the small end of the AC power adapter into the power jack on the bottom of the telephone bas...

Getting started 7 Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at w...

Getting started 8 Battery installation & charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep...

Getting started 9 Battery installation & charging Step 3 Charge the handset by placing it face up in the charger. The CHARGE light will be on when charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at w...

Getting started 10 Installation options The telephone base comes with the mounting bracket already installed for desktop use. If you want to mount your telephone on a wall, move the mounting bracket so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not h...

Getting started 11 Installation options 2. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. Bundle the telephone cord and power adapter cord, and secure them with a twist tie. Plug the power adapter and telephone line into the wall outlets. 3. ...

Getting started 12 Installation options Wall-mount to desktop installation To change the telephone base from the wall-mount position to desktop position:1. Untie the bundled telephone cord and power adapter cord, and make sure that you unplug the power adapter and telephone line cord from the wall o...

14 Telephone settings Handset settings Menu settings Use the feature menu on the handset to customize how the handset works. Refer to page 23 to customize how the telephone base works. 1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q CID or DI...

18 Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of...

20 Telephone settings Answering system settings (handset only) Outgoing announcement An outgoing announcement is the greeting callers hear when calls are answered by the answering system.The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can us...

21 Telephone settings Answering system settings (handset only) To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press MENU /SELECT again. 3. Press q CID or DIR p to scroll to >ANS SYS SETUP , then press MENU /SELECT . 4. Pres...

23 Telephone settings Telephone base settings Menu settings Use the feature menu on the telephone base to customize how the telephone base works. Refer to page 14 to customize how a handset works. 1. Press MENU/ SELECT in idle mode (when the phone is not in use) to enter the main menu. 2. Use q CID ...

24 Telephone settings Telephone base settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone on the telephone base:1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or DIR p to scroll to the > RINGER TONE menu, then press MENU /...

27 Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven di...

29 Telephone operation Telephone operation Temporary ringer silencing Press OFF/ CLEAR or MUTE/ DELETE on a cordless handset, or press MUTE on the telephone base when there is a call to silence the ringer temporarily on that handset or the telephone base only. This turns off the ringer without disco...

30 Telephone operation Handset operation Last number redialUsing a cordless handset: To display the most recently called number (up to 30 digits), press REDIAL/ PAUSE . To view up to five recently called numbers, press REDIAL/ PAUSE then q CID or DIR p , or press REDIAL/ PAUSE repeatedly. The handse...

31 Telephone operation Options while on calls Volume controlOn a cordless handset: While on a call, press VOLUME-/ q CID to decrease or press VOLUME+/ DIR p to increase the listening volume. On the telephone base: While on a call, press VOLUME qp to increase or decrease the listening volume. NOTES: ...

33 Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press INTERCOM /HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. INTERCOM TO: appears on the screen...

34 Multiple handset use Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T CL80109) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named Hand...

36 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT . If you have a single handset system, the outside call is put on hold and your handset ...

38 About the directory Shared directory The directory is in the telephone base and is common for all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one party can review the directory at a time. If another party tries to enter the directory, the screen shows NOT AVA...

39 Directory Create directory entries To create a new directory entryUsing a cordless handset: 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q CID or DIR p to scroll to >DIRECTORY , then press MENU /SELECT . 3. Press q CID or DIR p to highlight STORE . 4. Press MENU /SELECT ...

43 Directory Review directory To review directory entriesUsing a cordless handset: 1. Press DIR p when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. - OR- You can also show the first entry in the directory by pressing MENU/ SELECT w...

44 Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base. 1. Press DIR p in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry ...

45 Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 43-44) to show an entry. Display dial To dial a displayed number from the directory, Press PHONE/ FLASH or SPEAK...

47 Caller ID About caller ID This product supports caller ID services that most telephone service companies provide. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller I...

48 Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new...

49 Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how y...

53 Caller ID Caller ID operation 5. Press MENU /SELECT when done and the handset shows SAVED . If the entry is already saved in the directory, the handset shows ALREADY SAVED . If there is no caller ID information, the handset shows UNABLE TO SAVE . NOTES: 1. You might need to change how a caller ID...

54 Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE C...

55 Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in ...

57 Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day an...

58 Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: Press VOLUME pq to adjust the message playback volume. Press SKIP to skip to the next mess...

59 Answering system Recording & playing memos Memos are messages you record at a handset. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo 1. When the han...

60 Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) You need to set the clock (pages 16 & 25). 1-99 Total numbe...

61 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely reach your answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two digit remot...

63 Appendix A NEW 10:01 AM MUTE Lighted key pad ANS ON MSG # 1/2 MSG # 1/2 Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in the charger to recharge. SPEAKERPHONE - the speakerphone is in use...

64 Appendix B Handset and telephone base display screen messages Screen display messages ALREADY SAVED The telephone number you have entered is already in the directory. CALL LOG EMPTY You are trying to reach an empty caller ID history. CALL TRANSFERED You are transferring an outside call to another...

66 Appendix C Expansion handset Your new AT&T CL84109/CL84209/CL84309 telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T CL80109, available separately) to your telephone system, you must register each device with the telephone base before use. To register a ne...

67 Appendix C Expansion handset Adding and registering handsets (optional) Handsets purchased separately (AT&T CL80109) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged with...

68 Appendix C Expansion handset Deregistering a handset You may need to deregister your handsets if:You have twelve registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets.You must first deregister ALL the handsets, and the...

69 Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My phone doesn’t work at all. Make sure the power cord is securely p...

71 Appendix D CONNECTING... appears on my cordless handset. Ensure you plug the telephone base in properly and the power is on.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the telephone base....

72 Appendix D Troubleshooting I experience poor sound quality when using the speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. Excessive background noise will cause a speakerphone to fade in and out. Try c...

75 Appendix D System does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone companies use ...

76 Appendix D Troubleshooting System does not respond to remote commands. • Make sure to enter your remote access code correctly (page 61). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone ...

78 Appendix E Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avo...

79 Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read...

80 Appendix F Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your...

81 Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the ...

83 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. What ...

84 Appendix I Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the ...

85 Appendix J Technical specifications Operation Operating time* Talk time (cordless handset) Up to eight hours Talk time (cordless handset speakerphone) Up to five hours Standby Up to six days * Operating times varies depending on your actual use and the age of the battery. DECT 6.0 digital technol...

86 A AC adapter, 6Alert, 63Alert tones, 63Announcement, 20 delete outgoing announcement, 21play current announcement, 20record a new announcement, 20 Answering calls, 28Auto off, 29 B Battery charging, 9Battery installation, 8 C Call screening, 56Call transfer using intercom, 36, 37Call waiting, 31C...

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......