AT&T CL4939 - Manual

i User’s manual CL4939Big button big display telephone/answering system with caller ID/call waiting Table of contents Getting started Introduction ..............................................1Quick reference guide .........................2Indicator lights and tones .................4Screen messag...

ii FCC and ACTA information ............ 61Part 15 of FCC rules .......................... 63Limited warranty ................................. 64Technical specifications ................... 66Index .......................................................... 67Remote access wallet card ............ 6...

1 Introduction This AT&T CL4939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing. You must use the supplied power adapter to use most features of this telephone. In the event of power failure, this telephone works onl...

2 Getting started Quick reference guide REMOVE While reviewing the call history entries, press and hold to clear the call history (page 41).While reviewing an entry stored in the directory or call history, press to delete (pages 33 and 41).While entering names (or numbers), press to backspace and er...

4 Getting started Indicator lights and tones Indicator lights Alert tones Beep (Key tone) A key is pressed. Beeeep (One short beep) Command of the answering system is completed successfully. Beeeeeeeep (One long beep) The answering system begins to record an announcement or a memo. Three short high-...

5 Getting started Screen messages Screen icons NEW The displayed call history entry is unreviewed. REP You have received more than one call from this number. 16 The position of the number stored in the call history. The ringer is turned off. There is an error in the caller ID information. The messag...

6 Getting started Display screen messages Screen messages DELETED All the entries stored in call history have been deleted. -OR- The directory or two-touch memory entry has been deleted. DIRECTORY EMPTY There are no telephone numbers stored in the directory. CALL LOG EMPTY There are no entries in th...

7 Getting started If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Pleas...

8 Getting started Lift the handset or press SPEAKER to check for a dial tone. Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility. 4.5. NOTES: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.teleph...

9 Getting started Installation options The telephone base comes with the bracket mounted for tabletop use. If you want to mount your telephone on a wall, use the mounting bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purch...

10 Getting started Installation options Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Route the telephone line cord through the slot. Bundle the telephone line cord and secure it with a twist tie. Place the bundled telephone line cord inside the ho...

11 Getting started Plug the small end of the power adapter into the POWER jack on the back of the telephone base. Plug the large end into an electrical outlet not controlled by a wall switch.Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility. 6. 7. Inst...

14 Volume control Ringer volume Use the RINGER VOL switch on the right side of the telephone base to set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch to set the ringer volume to off, low, middle or high. When set to off, the screen shows . NOTE: The volume of the priority c...

15 Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you press MENU . NOTE: You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call. For complete feature setup options, see Feature summ...

19 Telephone settings Menu setup Set home area code You must program your area code so your telephone can properly recognize and dial calls. For calls within your area code: You dial: Enter in step 2: 7 digits (telephone number, no area code) Your area code 10 digits (area code + telephone number) -...

20 Telephone settings Press SELECT or MENU to save your setting and move to the next option when you have finished entering local area codes. NOTE: If you do not need to program local area codes, press SELECT repeatedly to set other features. 3. Menu setup

21 Using handset To make a call: Lift the handset, wait for the dial tone, and then dial a number. To answer a call: Lift the handset. To end a call while using the handset: Place the handset in the telephone base. Using speakerphone To make a call: Press SPEAKER then dial a number. To answer a call...

22 Telephone operation Chain dialing Use this feature to dial numbers stored in the directory, two-touch memory locations or call history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from th...

23 Telephone operation Last number redial Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). Lift the handset or press SPEAKER . Press REDIAL/ PAUSE . The telephone dials the number automatically. -OR- When the telephone is idle, press REDIAL/ P...

24 Telephone operation Options while on calls Audio assist™ Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset. Press AUDIO ASSIST again to turn the feature off. This feature automatically turns off when you hang up. You must press AUDIO ASS...

25 Telephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls you while you are already on a call. Press FLASH to put your current call on hold and take the new call.Press FLASH anytime...

26 Telephone operation Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and volume adjustment (ringer volume and handset volume)...

27 Two-touch memory Two-touch memory overview and storage Two-touch memory overview This telephone has 10 two-touch memory locations (speed dial locations) where you can store telephone numbers you wish to dial using fewer keys than usual. Each two-touch memory location can store a telephone number ...

29 Directory 12:00 AM 11-20 15 ENTER LOCATION _ 12:00 AM 11-20 15 DELETED To delete a two-touch number Use the following steps to delete a telephone number stored in the two-touch memory location. When the telephone is idle, press MEM . The screen shows ENTER LOCATION . Press a dial pad key ( 0 thro...

30 Directory overview Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names wit...

31 Directory Directory storage Use the following steps to store a name and telephone number in the directory. When the telephone is idle, press DIR/ to enter the directory.Press SELECT . The screen shows ENTER NUMBER . To copy the last number dialed, press REDIAL/ PAUSE (up to 24 digits). -OR- Use t...

33 Directory Use the following steps to delete a directory entry. When the telephone is idle, press DIR/ to enter the directory.Press DIR / or CID / to scroll through the directory entries. -OR- Press the dial pad key for the first character of the entry you wish to review until the character you ar...

34 Caller ID overview About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both...

36 Caller ID operation Caller ID overview Caller ID special messages Displays: Means: PRIVATE NAME The caller is blocking the name information. PPP The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your teleph...

37 Caller ID operation Unreviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the total number of all incoming calls. Each time you review a call history entry marked NEW , the number of new calls decreases by one. To revi...

38 Caller ID operation Returning a call Use the following steps to dial a telephone number in the call history. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the desired caller ID entry.Press DISPLAY DIAL to dial using the speakerphone or press DI...

41 Caller ID operation To delete a call history entry Use the following steps to delete a call history entry. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the caller ID entry.Press REMOVE (entry removal button) to delete the currently displayed e...

42 Answering system overview Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes long, and the total maximum recording time is 19 minutes. Messages remain available for replay until you delete the...

43 Answering system operation Answering mode To turn on the answering system To turn the answering machine on and answer calls: Press ANS ON/OFF repeatedly until the system announces “ Answering machine is on. “ The ANS ON/OFF light turns on. NOTES: If the record time left is less than five minutes ...

44 Answering system operation Outgoing announcement The outgoing announcement is the message callers hear when calls are answered by the answering system. If the answering system is on (see To turn on the answering system on page 43), the telephone automatically answers calls with “ Hello, please le...

45 Answering system operation Outgoing announcement To play the outgoing announcement Use the following steps to listen to the outgoing announcement. Press SKIP /ANNC . The screen shows RECORD and the message window displays A . Press REPEAT/ MEMO or SKIP/ ANNC to scroll to PLAY . Press SELECT . The...

46 Answering system operation Message playback To play back messages If you have new messages, the system plays only the new messages (oldest first). If there are no new messages, the system plays all the messages (oldest first). Press PLAY/ STOP to begin message playback. Press PLAY /STOP to end me...

47 Answering system operation Message playback To delete all old messages Use this feature to delete all old messages. New (unheard) messages cannot be deleted until you have listened to them. When the telephone is idle, press DELETE . The system announces, “ To delete all old messages, press DELETE...

48 Answering system operation Recording and playing memo Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. To record a memo Use...

49 Answering system operation Call screening, priority call and call intercept Call screening If CALL SCREENING is ON (see Feature summary on page 15), the incoming messages on your telephone are played through the speaker while they are being recorded. While call screening, you can slide the VOL sw...

50 Answering system operation Remote access Use the remote access feature to access your answering system from any touch-tone telephone on a different telephone line (away from your home). A three-digit remote access code is required. This code is pre-set to 500 . See Feature summary on page 15 to c...

51 Answering system operation Remote access Replay current or previous message 4 Press while the telephone is playing the day and time the current message was received to go back to the previous message. Press after the telephone plays the day and time the current message was received to repeat the ...

52 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial number, ...

53 Appendix Troubleshooting I cannot dial out. First, try all suggestions in There is no dial tone on page 52.Make sure there is a dial tone before dialing. It is normal if the telephone takes a second or two before producing a dial tone. Wait an extra second before dialing.Check that all the teleph...

54 Appendix Troubleshooting My calls fade out or cut in and out when I am using the telephone. If you are using the handset when this problem occurs, try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again.If you are using the speakerphone when this prob...

55 Appendix Troubleshooting My caller ID features are not working properly Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller might not be calling from an area that supports caller ID.Both...

56 Appendix The telephone does not receive caller ID or the telephone does not display caller ID during call waiting. Make sure you subscribe to caller ID with call waiting features provided by the telephone service provider.The caller might not be calling from an area that supports caller ID.Both y...

57 Appendix The messages on the answering system are incomplete. If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.If memory is full...

59 Appendix General product care To keep your telephone working well and looking good, follow these guidelines: Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).DO NOT expose it to direct sunlight or moisture.Avoid droppin...

60 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...

61 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and wit...

63 Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital devi...

64 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com ; in Canada, call 1 (866) 288-4268 ....

66 Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output AC6V 350mA REN 0.7B

67 Appendix Index A AC power, 26Announcement, 44–45Answer a call, 21Answering system, 42–51Audible message alert, 17Audio assist, 24 C Caller ID, 34–36Caller ID special messages, 36Call history, 36–41Call history setting, 15Call intercept, 49Call screening, 49Call screening setting, 17Call waiting, ...

68 Appendix Index Q Quick reference guide, 2–3 R Recording time, 42Redial, 23Remote access, 50–51Remote access code, 17Remote access wallet card, 69Remote commands, 50 S Screen angle, 8, 11, 13Screen icons, 5Speakerphone, 21Speed dial, 27 T Tabletop installation, 11Technical specifications, 66Teleph...

Appendix Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Fold here. Cut along dotted line. Action Remote command Play all messages ..................... 1 Play new messages .................. 2 Delete the messa...