AT&T CL2939 - Manual

1 Introduction This AT&T CL2939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing. This CL2939 telephone requires four alkaline AA batteries (purchased separately). When there is no battery installed or the power of th...

2 Getting started Quick reference guide REMOVE When the telephone is idle, press and hold to clear the call history (page 39).While reviewing an entry stored in the two-touch memory location, directory or call history, press to delete (pages 25, 31 and 39).While entering numbers or names, press to c...

4 Getting started Screen messages and icons Display screen messages CALL LOG EMPTY There are no call history entries. DELETED All the entries stored in the call history have been deleted. -OR- The last number dialed is deleted. DIRECTORY EMPTY There are no telephone numbers stored in the directory. ...

5 Getting started Screen icons NEW The displayed call history entry is unreviewed. REP You have received more than one call from this number. 05 The position of the number stored in the call history. The ringer is turned off. There is an error in the caller ID information. On when the line is in use...

6 Getting started Grasp and squeeze as the arrows indicate to open the hinged bracket. 1. Battery installation (purchased separately) Before using the telephone, you should install four good AA alkaline batteries (not included) to provide memory backup and enable the use of some features. The four A...

7 Getting started You can use this telephone without batteries installed. If you do so, the telephone works only to make and answer calls with the handset, adjust volume (ringer or handset volume) or use the last number redial feature. NOTES: Use disposable alkaline AA batteries only. Do not use rec...

8 Getting started Plug one end of the coiled handset cord into the handset jack on the left side of the telephone base. Plug the other end into the handset and hang up. 1. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a ...

9 Getting started Installation options The telephone base comes with the bracket mounted for tabletop use. If you want to mount your telephone on a wall, use the mounting bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purch...

10 Getting started Installation options Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Route the telephone line cord through the slot. Bundle the telephone line cord and secure it with a twist tie. Place the bundled telephone line cord inside the br...

11 Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps below. Slide the telephone base upwards, then pull the telephone base away from the wall and remove the studs. 1. Unplug the te...

13 Volume control Ringer volume Use the RINGER VOL switch on the right side of the telephone base to set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch to set the ringer volume to off, low, middle or high. When set to off, the screen shows . Handset volume Use the VOL switch ...

14 Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you first install it. You can always get back to these setup screens by pressing MENU . NOTE: You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is...

15 Telephone settings Feature summary Default settings are indicated by * in the following list. Feature/options Function LANGUAGE ENGLISH* ESPANOL FRANCAIS Choose whether the display text appears is English, Spanish, or French. SET CONTRAST 1, 2*, 3, 4 Adjust screen brightness to a comfortable leve...

18 Telephone operation Using handset To make a call: Lift the handset then wait for a dial tone.Use the dial pad keys to dial a number. To answer a call: Lift the handset. To end a call while using the handset: Place the handset in the telephone base. Using speakerphone To make a call: Press SPEAKER...

19 Telephone operation Use this feature to dial numbers stored in the directory, two-touch memory locations or call history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the directory, t...

20 Telephone operation To dial the last dialed number Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). Lift the handset or press SPEAKER . Press REDIAL . The telephone dials the number automatically. -OR- When the telephone is idle, press REDI...

21 Telephone operation Options while on calls Audio assist™ Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset. Press AUDIO ASSIST again to turn the feature off. This feature automatically turns off when you hang up. You must press AUDIO ASS...

22 Telephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls you while you are already on a call. Press FLASH to put your current call on hold and take the new call.Press FLASH anytime...

23 Two-touch memory Two-touch memory overview and storage Two-touch memory overview This telephone has 10 two-touch memory locations (speed dial locations) where you can store telephone numbers you wish to dial using fewer keys than usual. Each two-touch memory location can store a telephone number ...

24 Two-touch memory Reviewing and dialing a two-touch number To review a two-touch number Use the following steps to view a telephone number stored in a two-touch memory location. When the telephone is idle, press MEM . Press DIR / or CID / until REVIEW is blinking. Press SELECT , the screen shows E...

26 Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name fir...

28 Directory Use the following steps to store a name and telephone number in the directory. When the telephone is idle, press DIR/ to enter the directory.Press DIR / or CID / until STORE is blinking. Press SELECT , the screen shows ENTER NUMBER . Use the dial pad keys to enter the telephone number (...

30 Directory To review directory entries Use the following steps to review directory entries. When the telephone is idle, press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed. Then press DIR / or CID / to scroll through t...

31 Directory Editing and deleting a directory entry To edit a directory entry Use the following steps to edit a name and/or a telephone number in the directory. Follow step 1 in To review directory entries on page 30 to find the desired entry to edit.Press MENU . The screen shows ENTER NUMBER and th...

32 About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both you and the caller...

34 Caller ID operation Caller ID overview Caller ID special messages Displays: Means: PRIVATE NAME The caller is blocking the name information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your telephone service provider is unable to receive information about t...

35 Caller ID operation Reviewing call history 16 CALLS 5 NEW 12:00 AM 11-20 NEW 05 No: CHRISTINE SMITH 888-722-7702 12:00 AM 11-20 Unreviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the total number of all incoming cal...

36 Caller ID operation Use the following steps to dial a telephone number in the call history. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the desired caller ID entry.Press DISPLAY DIAL to call using the speakerphone or press DISPLAY DIAL and th...

37 Caller ID operation Use the following steps to store the telephone number and name of a call history entry in the directory. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the desired caller ID entry.Press MENU to store the displayed telephone n...

38 Caller ID operation Use the following steps to store the telephone number of a call history entry in a two-touch memory location. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the desired caller ID entry.Press MEM . The screen shows ENTER LOCAT...

39 Caller ID operation To delete a call history entry Use the following steps to delete a call history entry. When the telephone is idle, press CID/ to enter the call history.Press DIR / or CID / to scroll to the desired caller ID entry.Press REMOVE (entry removal button) to delete the currently dis...

40 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial...

41 Appendix Make sure to set the DIAL MODE to the correct setting (pulse dialing or tone dialing) for the service in your area (see Feature summary on page 15).If any of your other telephones are having the same problem, the problem is in the wiring or telephone service. Contact your telephone servi...

42 Appendix My calls fade out or cut in and out when I am using the telephone. If you are using the handset when this problem occurs, try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again.If you are using the speakerphone when this problem occurs, elim...

43 Appendix Operation during a power failure. This telephone operates during a power failure if a telephone line cord is installed between the telephone wall jack and the telephone base. You are able to answer calls with the handset, and dial calls using the dial pad keys and the REDIAL key. No othe...

44 Appendix If you select NEW CALL FIRST in CALL LIST ORDER , the telephone first shows the new (unreviewed) caller ID entries then entries starting with the most recent call in the call history. If you select BY TIME , the telephone shows the caller ID entries starting with the most recent call in ...

45 Appendix General product care To keep your telephone working well and looking good, follow these guidelines: Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).DO NOT expose it to direct sunlight or moisture.Avoid droppin...

46 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...

47 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and wit...

49 Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital devi...

50 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: in the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com ; in Canada, call 1 (866) 288-4268 ....

52 Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C REN 1.0B

53 Appendix Index A Answer a call, 18Audio assist, 21 B Batteries, 6–7 C Caller ID, 32–34Caller ID special messages, 34Call history, 34–39Call list order setting, 15Call waiting, 22Chain dialing, 19Character chart, 26Clear the call history, 39Clock, 17Clock resets, 7, 33 D Dial a directory number, 3...