Page 2 - Congratulations; Important safety information; or call
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 74-75 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to ins...
Page 3 - Parts checklist
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Battery for cordless handset(1 for CL82101)(2 for CL82201/CL82251)(3 for CL82301/CL82351)(4 for CL82401/CL82451)(5 for CL82501/CL82551)(6 fo...
Page 4 - Complete user’s manual; answering system with; Table of contents; Getting started; Tabletop to wall mount; Telephone settings; Set speed dial voicemail; Telephone operation; Answer an incoming call during
Complete user’s manual CL82101/CL82201/CL82251/ CL82301/CL82351/CL82401/ CL82451/CL82501/CL82551/ CL82601 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset ........ 1Quick reference guide - handset ........ 2Qu...
Page 6 - Precautions for users of; Index
your telephone base ..................... 60 Alert tones and lights ........................... 61 Screen icons ......................................... 61Handset alert tones .......................... 61Telephone base tones ..................... 61Lights ..............................................
Page 7 - CHARGE indicator; CID; SPEA�ER; Quick reference guide - handset; DIR; TONE
1 CHARGE indicator On when the handset is charging in the telephone base or charger. q CID/VOLUME Press q CID to show caller ID history (page 41).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on ...
Page 8 - Main menu; SELECT; PUSH TO TAL�
2 Getting started Quick reference guide - handset Main menu The > symbol highlights a menu item. >Play messages Answering sys Main menu Play messages (page 53) Answering sys (page 45) Directory (page 32) Caller ID log (page 39) Intercom (page 26) Ringers (page 11) Set date/time (page 12) Setti...
Page 9 - Quick reference guide - telephone base; IN USE indicator; Message counter; S�IP
Getting started 3 Quick reference guide - telephone base IN USE indicator On when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when a handset is being deregistered. Flashes when anoth...
Page 10 - Installation; For customer service or product information, visit our website at; Avoid placing the telephone base too close to:
4 Getting started See pages 6-7 for easy instructions. You must install and charge the battery before using the telephone. STOP! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or...
Page 11 - Telephone base and charger installation; Install the telephone base and charger as shown below.; Installation options; on page 8 for details.; IMPORTANT INFORMATION; power adapter, visit our website at
Getting started 5 Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 8 for details. IMPORTANT INFORMATION 1. Use only the power adapter(s...
Page 12 - Battery installation and charging; Once you have installed the battery, the; Place in charger; r at least 30 minutes to give the handset; THIS
6 Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, ke...
Page 13 - light; CHARGE; light; OFF
Getting started 7 Battery installation and charging Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (mod...
Page 14 - Tabletop to wall mount installation; ). Push the telephone base down until it is
8 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one fr...
Page 15 - Wall mount to tabletop installation
Getting started 9 Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug ...
Page 16 - Handset settings; MENU; Answering system settings
10 Handset settings Use the menu to change the telephone settings. 1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected me...
Page 17 - Ringer volume; appears on the; Caller ID won’t be announced
Handset settings Ringer volume You can set the ringer volume level (1-6) to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU / SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then press MENU /SELECT . ...
Page 18 - Use caller ID to automatically set date and time
Telephone settings 12 Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with eac...
Page 19 - base speaks; On
Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Settings , then press MENU /SELECT . 3. Press MENU /SELECT to choose >LCD language . 4. Press q CID or p DIR to...
Page 20 - Set speed dial voicemail number
Telephone settings 14 Handset settings NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.When there are up to 5 handsets registered, the telephone system supports caller ID announce for all handsets. If 6 or more handsets are r...
Page 21 - Voicemail (visual message waiting) indicator
15 Telephone settings HANDSET 1 New voicemail 10:21 AM 2/11 Turn off indicator? > Clr voicemail Rename handset p q Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indic...
Page 23 - Home area code
17 Telephone settings Handset settings Use caller ID to automatically set date and time Follow the steps below to turn the CID time sync feature on or off. The default setting is On . 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to...
Page 24 - Dial mode; Use this feature to view the AT&T website address.; in idle mode to enter the main menu.; or; to scroll to
18 Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to &g...
Page 25 - Handset operation
19 Handset operation Making a call Press PHONE/ FLASH or /SPEA�ER SPEA�ER , then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapse...
Page 26 - Speakerphone; To view the 10 most recently dialed numbers:
Telephone operation 20 Handset operation Speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL to hang up. NOTES: When you use the speakerphone, the key pad of the handset and the /SPEA�ER button are lit. The speakerphon...
Page 27 - to select the equalizer
Telephone operation 21 Natural 6:30 AM 8/06 Bass 6:30 AM 8/06 Treble 2 6:30 AM 8/06 Treble 1 6:30 AM 8/06 Handset operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a mes...
Page 28 - Options while on calls; can set the listening volume to one of; DELETE
Telephone operation 22 Options while on calls Volume control While on a call, press q CID /VOLUME to decrease or press p DIR /VOLUME to increase the listening volume. You can set the listening volume to one of six levels. NOTES: Handset and speakerphone volume settings are independent.When the volum...
Page 29 - Chain dialing
Telephone operation 23 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or ac...
Page 30 - Transferring call to all; represents the handset name,; FLASH; Call transferred; No response to transfer
Telephone operation 24 Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse totouch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1....
Page 32 - INTERCOM TO; HANDSET
Multiple handset use 26 Intercom Use the intercom feature for conversations between 2 handsets. This feature is only available if you have at least 2 system handsets. Intercom is not available for the CL82101 model. You can buy accessory handsets (AT&T model CL80101) to expand your system.Use a ...
Page 33 - Call transfer using intercom; If you have more than 2 handsets, your screen shows; Use; for handsets; press
Multiple handset use 27 Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have 2 or more handsets. To transfer or share an outside call usi...
Page 38 - About the directory; Shared directory; Not available at; Capacity; . You cannot store a new number until you delete one.
Directory 32 About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this t...
Page 39 - Create directory entries; Create a new directory entry
Directory 33 Create directory entries Create a new directory entry 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q CID or p DIR to scroll to >Directory , then press MENU /SELECT . 3. Press q CID or p DIR to highlight >Add contact . 4. Press MENU /SELECT . 5. Use the diali...
Page 40 - Add a predialed telephone number to the directory; You can save a predialed telephone number to the directory.; Edit a directory entry; Dialing keys
Directory 34 Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number when in idle mode.2. Follow the steps in Edit a directory entry on page 36. Dialing keys Characters by number of key press...
Page 41 - Review the directory
Directory 35 Review the directory Review directory entries 1. Press DIR p when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ SELECT when in idle mode, then press q CID or p DIR to scroll to >Directory . Press MENU /SELECT twice. 2...
Page 42 - Dial, delete or edit directory entries
Directory 36 Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 35) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH or /SPEA�ER...
Page 43 - Speed dial; Assign a speed dial number
Directory 37 Speed dial The telephone system has 10 speed dial locations ( 2-9 and 0 , location 1 is reserved for voicemail) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the e...
Page 45 - About caller ID; Information about caller ID with call waiting
39 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...
Page 46 - Caller ID history; How the caller ID history (caller ID log) works; XX Missed calls; for four seconds when the
Caller ID 40 Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room fo...
Page 47 - Caller ID operation
Caller ID 41 Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if ...
Page 49 - Save a caller ID log entry to the directory
Caller ID 43 Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q CID or p DIR to browse. 2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER . 3. Use the dialing keys to edit the number. Press q CID or p DIR to move the cursor t...
Page 50 - Reasons for missing caller ID information; Reason
Caller ID 44 Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER...
Page 51 - The telephone has a default outgoing announcement,; To play your current outgoing announcement:; “Record after the tone. Press
45 Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, message recording time, or remote access code. If you turn off the ans...
Page 52 - To delete your outgoing announcement:; “Announcement deleted”.; ANS ON
Answering system 46 Answering system settings To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >Answering sys , then press MENU /SELECT . 3. Press MENU /SELECT again to select >Announcemen...
Page 54 - Toll saver; to backspace and delete a digit.
Answering system 48 5. Press q CID or p DIR to scroll and choose among 2 , 3, 4, 5, 6 or Toll saver . Toll saver - the answering system answers a call after 2 rings if you have new messages, and after 4 rings when there are no new messages. This feature allows you to check for new messages and avoid...
Page 55 - Message alert tone; Unless you change it,; To change the setting:
Answering system 49 Answering system settings Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To chang...
Page 56 - About the answering system; Answering system and voicemail indicators; vice provider’s voicemail; XX New messages; STOP; New voicemail
Answering system 50 About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone ser vice provider’s voicemail (fees may appl...
Page 57 - “Less than three minutes to record,”; PLAY
Answering system 51 About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on...
Page 58 - Call screening at the handset; Call intercept; Base ringer; “Base ringer is off,”; Temporarily turning off the message alert tone
Answering system 52 About the answering system Call screening at the handset If the answering system is on, you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. While a message is being recorded, the handset shows To screen call, pr...
Page 59 - Message playback; “Time and date not set,”; Message capacity; To listen to messages on a cordless handset:; No message; “You have no message.”; Options during playback
Answering system 53 Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). When playback begins, the total number of messages is announced. Before each message, y...
Page 60 - When messages are playing on the handset:; EQ; Delete all old
Answering system 54 Message playback When messages are playing on the handset: Press PHONE/FLASH to stop playback. The screen shows Call back? , then press MENU/SELECT , PHONE/FLASH, or /SPEA�ER SPEA�ER to call back the caller if the caller’s number is available. If the dialing format used is not co...
Page 61 - Recording and playing memos; Record a memo; “Record after the; Play back a memo
Answering system 55 Recording and playing memos Memos are messages you record at a handset. You can play back and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Record a memo 1. When the handset is in i...
Page 62 - Base message counter displays; Message counter displays
Answering system 56 Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) You need to set the clock (page 12). 1-99 Total number of old m...
Page 63 - Remote access; To remotely reach your answering system:; is; Remote commands; Hang up or press
Answering system 57 Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two-digit rem...
Page 65 - Adding and registering handsets/headsets; Each new handset or
59 Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80101, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordle...
Page 66 - Deregistering handsets; To register, see manual
Appendix 60 Deregistering handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset...
Page 67 - Alert tones and lights; Screen icons; Handset alert tones
Appendix 61 MSG # 1/2 Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New v...
Page 68 - Lights; IN USE
Appendix 62 Alert tones and lights Lights IN USE On when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on...
Page 69 - Handset display screen messages; Screen display messages
Appendix 63 Handset display screen messages Screen display messages Caller ID log empty There are no entries in the caller ID history. Call transferred You have transferred an outside call to another cordless handset. Calling HANDSET X (for systems with 3 or more handsets) The handset is calling ano...
Page 71 - Troubleshooting; My telephone doesn’t work at all.
Appendix 65 Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is securely...
Page 72 - . Refer to the table on
Appendix 66 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You might ha...
Page 73 - I experience poor sound quality when using the speakerphone.; Make sure that the ringer is not off. Refer to; on page 11 in
Appendix 67 Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall ja...
Page 74 - My calls cut in and out while I’m using my cordless handset.
Appendix 68 Troubleshooting Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simulta...
Page 75 - The charge light is off.
Appendix 69 Troubleshooting The charge light is off. Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset, c...
Page 76 - System does not answer after the correct number of rings.
Appendix 70 Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to 2 when you ha...
Page 77 - “Time and day not set.”; Outgoing announcement is not clear.
Appendix 71 Troubleshooting System announces, “Time and day not set.” • You need to reset the system clock (page 12). Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset. • Make sure there is no backg...
Page 78 - Common cure for electronic equipment.
Appendix 72 Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone...
Page 79 - Maintenance; Taking care of your telephone
Appendix 73 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid...
Page 80 - Safety information
Appendix 74 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...
Page 81 - Especially about cordless telephones; SAVE THESE INSTRUCTIONS
Appendix 75 Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your c...
Page 82 - FCC Part 68 and ACTA
Appendix 76 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...
Page 84 - Limited warranty; What does this limited warranty cover?
Appendix 78 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited w...
Page 85 - What must you return with the PRODUCT to get warranty service?; Please retain your original sales receipt as proof of purchase.
Appendix 79 Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls ...
Page 86 - Technical specifications; Operation
Appendix 80 Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&am...
Page 87 - From a record in the caller ID
81 Index Index A Alert tones, 61Answer an incoming call, During an intercom call, 26During PTT, 31 Answering calls, 19Answering system, 50Assign a speed dial entry, 37Auto off, 19 B Battery charging, 7Battery installation, 6Blind transfer, 24 C Caller ID (CID), Add entries to phone directory, 43Dele...
Page 88 - Quick reference guide, 1–3
82 Index Index M Maintenance, 73Making calls, 19Memory match, 41Memos, 55Message, Alert tone, 49Counter display, 56Playback, 53 Mute, 22 N Names, Enter into directory, 33Search for, 35 Number of rings, 47 O On-hook dialing (predialing), 19Outgoing announcement, 45 P Paging tone, 25Phonebook, see dir...
Page 89 - Remote access wallet card; Action; C a l l yo u r p h o n e nu m b e r,
Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......